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Switch operators supervisor skills for your resume and career
15 switch operators supervisor skills for your resume and career
1. Switches
- Supervised the installation, operation, and unit level maintenance of tactical and strategic telecommunications center and automated switches.
- Certified in Securing Networks with Cisco Routers and Switches.
2. RF
- Experience with RF signal propagation analysis, antennas and antenna systems.
- Liaised with cross-functional technical staff to plan and execute enhancement and upgrades to state-of-the-art systems RF systems.
3. LAN
A Local Area Network (LAN) is a collection of devices that are connected in the same building, office, or network to facilitate the transmission of information among devices. The area of LAN depends upon the number of devices connected which vary according to the size of a building or an office. It includes cables, computers, switches, routers, access points, and other networking components.
- Reduced network outages by 30 % by implementing new LAN design to eliminate network bottleneck.
- Provide client LAN requirements utilizing both Token Ring and Ethernet configurations.
4. Communications Equipment
Communication equipment is an installation or a facility that consists of the physical plants and equipment solely to disseminate information. Communication equipment includes mobile and/or portable radios, based and/or fixed station radios, and repeaters.
- Singed for and responsible of communications equipment valued at over $2M.
- Supervised personnel in the installation, initialization, and operation of electronic communications equipment and assemblages.
5. Routers
A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.
- Installed and configured Cisco routers for Staples and Sleepy's throughout the state.
- Installed and maintained six Cisco routers.
6. VoIP
- Supervised 5 technicians during multiple installation projects of Data and Voice communications equipment including VOIP telephone systems and Cabling.
- Project team member assigned to convert legacy PBX systems to a Cisco Unified Communications Managed VoIP networked environment.
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A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.
- Reduced trouble ticket log from 70 to 0 trouble tickets in two and half weeks.
- Tracked and worked trouble tickets using Remedy.
8. IP
An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.
- Planned/Designed VoIP (Voice Over IP) on FedEx Data Network.
- Designed, implemented, coordinate and supported voice over IP infrastructure which saved the law firm over 30 thousand dollars annually.
9. Nortel
- Switch Supervisor Managed a staff of two Switch Technicians in the operations of a Nortel MTX 250 Cellular Switch.
- Insure technicians obtain proper training through NORTEL training courses.
10. WAN
- Worked for Computer Science Corporation (CSC) from 1994 to 1996 as a wide area network controller (WAN).
- Implemented a DTX-600 Voice compression System which resulted in a WAN bandwidth reduction of 3Mbs.
11. T1
- Implemented trunking library for rapid identification of T1 circuits and vendor nomenclature.
- Coordinate installations and maintenance of data circuits to include T1, PRI, Frame, and ISDN.
12. Telephone Switch
- Do monthly reports, do supervise routine and maintenance telephone switching works, trouble shoot problems being encountered.
- Maintained, troubleshot issues, and programmed analog and digital phones, and telephone switchboards.
13. COMSEC
- Maintained control and accountability for communication security equipment and associated COMSEC material provided technical guidance and assistance to subordinate personnel.
- Supervised proper communication security (COMSEC) procedures for all telecommunications networks.
14. DS3
- Installed and tested DS0, DS1, DS3, OCN circuits through standardized testing procedures and test sets.
- Coordinated installation, provisioning, and testing of DS3, DS1, DS0 circuits with PSTN carriers.
15. PBX
PBX represents Private Branch Exchange, which is a private phone network utilized inside an organization or association. The clients of the PBX telephone framework can call internally (inside their organization) and remotely (with the rest of the world), utilizing diverse correspondence stations like Voice over IP or ISDN.
- Developed PBX operators' departmental performance standard and prepared annual reviews and performance appraisals.
- Analyzed billing information and compiled PBX statistical data to evaluate and improve network efficiency.
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List of switch operators supervisor skills to add to your resume

The most important skills for a switch operators supervisor resume and required skills for a switch operators supervisor to have include:
- Switches
- RF
- LAN
- Communications Equipment
- Routers
- VoIP
- Trouble Tickets
- IP
- Nortel
- WAN
- T1
- Telephone Switch
- COMSEC
- DS3
- PBX
Updated January 8, 2025