How To Become A Switchboard Operator Assistant: What It Is and Career Path

What is a switchboard operator assistant and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a switchboard operator assistant. For example, did you know that they make an average of $18.5 an hour? That's $38,484 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -286,900 job opportunities across the U.S.

ScoreSwitchboard Operator AssistantUS Average

Salary

3.0

Avg. Salary $38,484

Avg. Salary $59,228

Stability level

8.1

Growth rate -8%

Growth rate 0.3%

Diversity

3.6

Race

American Indian and Alaska Native 1.25%

Asian 3.36%

Black or African American 14.57%

Hispanic or Latino 16.45%

Unknown 3.69%

White 60.69%

Gender

female 74.61%

male 25.39%

Age - 57

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 57

Stress level

8.1

Stress level is high

7.1 - high

Complexity level

7.3

Complexity level is challenging

7 - challenging

Work life balance

10.0

Work life balance is excellent

6.4 - fair

Key steps to become a switchboard operator assistant

Explore switchboard operator assistant education requirements

Most common switchboard operator assistant degrees

Bachelor's

43.1 %

Associate

23.8 %

High School Diploma

22.6 %

Start to develop specific switchboard operator assistant skills

Skills	Percentages
Customer Service	19.68%
Multi-Line Switchboard	13.85%
AFE	6.57%
Purchase Orders	5.19%
Schedule Appointments	4.79%

Complete relevant switchboard operator assistant training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New switchboard operators assistant learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a switchboard operator assistant based on U.S. Bureau of Labor Statistics data and data from real switchboard operator assistant resumes.

Research switchboard operator assistant duties and responsibilities

Prepare, manage and distribute substantial amount of complex government paperwork and Medicaid documents; manage and distribute mail to secretaries.
Plan and coordinate logistics and materials for board meetings.
Conduct recruiting, hiring, training and supervise PBX operators
Provide logistics support to the Dallas ISD administration in the event of any issues.

Prepare your switchboard operator assistant resume

When your background is strong enough, you can start writing your switchboard operator assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a switchboard operator assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable switchboard operator assistant resume templates

Build a professional switchboard operator assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your switchboard operator assistant resume.