Switchboard operator, receptionist demographics and statistics in the US
Switchboard operator, receptionist demographics research summary. Zippia estimates switchboard operator, receptionist demographics and statistics in the United States by using a database of 30 million profiles. Our switchboard operator, receptionist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about switchboard operators, receptionist after extensive research and analysis:
- There are over 684,774 switchboard operators, receptionist currently employed in the United States.
- 94.2% of all switchboard operators, receptionist are women, while 5.8% are men.
- The average switchboard operator, receptionist age is 53 years old.
- The most common ethnicity of switchboard operators, receptionist is White (60.9%), followed by Hispanic or Latino (15.8%), Black or African American (14.6%) and Asian (3.8%).
- Switchboard operators, receptionist are most in-demand in Saint Louis, MO.
- Spokane Valley, WA pays an annual average wage of $36,952, the highest in the US.
- In 2022, women switchboard operators, receptionist earned 98% of what men earned.
- Washington is the best state for switchboard operators, receptionist to live.
- Switchboard operators, receptionist are 60% more likely to work at private companies in comparison to public companies.
On this page
Switchboard operator, receptionist demographics by:
Switchboard operator, receptionist gender statistics
94.2% of switchboard operators, receptionist are women and 5.8% of switchboard operators, receptionist are men.
- Female, 94.2%
- Male, 5.8%
Switchboard operator, receptionist gender ratio
| Gender | Percentages |
|---|---|
| Female | 94.2% |
| Male | 5.8% |
Switchboard operator, receptionist gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$26,670
Female income
$26,239
Switchboard operator, receptionist gender ratio over time
This data breaks down the percentage of men and women in switchboard operator, receptionist positions over time. Currently, 94.2% of switchboard operators, receptionist are female.
Switchboard operator, receptionist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 6.78% | 93.22% |
| 2011 | 7.33% | 92.67% |
| 2012 | 6.84% | 93.16% |
| 2013 | 7.95% | 92.05% |
| 2014 | 6.88% | 93.12% |
| 2015 | 7.75% | 92.25% |
| 2016 | 8.79% | 91.21% |
| 2017 | 7.11% | 92.89% |
| 2018 | 6.78% | 93.22% |
| 2019 | 10.85% | 89.15% |
| 2020 | 11.72% | 88.28% |
| 2021 | 5.84% | 94.16% |
Switchboard operator, receptionist related jobs gender ratio
We compared switchboard operators, receptionist with similar job titles to see how gender ratios vary. As you can see, tandem operator and feeder switchboard operator have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Switchboard Operator, Receptionist | 6% | 94% |
| Complaint Operator | 9% | 91% |
| Switchboard Operator | 13% | 87% |
| Interceptor Operator | 77% | 23% |
| Feeder Switchboard Operator | 83% | 17% |
| Tandem Operator | 90% | 10% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Switchboard operator, receptionist demographics by race
The most common ethnicity among switchboard operators, receptionist is White, which makes up 60.9% of all switchboard operators, receptionist. Comparatively, 15.8% of switchboard operators, receptionist are Hispanic or Latino and 14.6% of switchboard operators, receptionist are Black or African American.
- White, 60.9%
- Hispanic or Latino, 15.8%
- Black or African American, 14.6%
- Asian, 3.8%
- Unknown, 3.6%
- American Indian and Alaska Native, 1.3%
Switchboard operator, receptionist race
| Switchboard operator, receptionist race | Percentages |
|---|---|
| White | 60.9% |
| Hispanic or Latino | 15.8% |
| Black or African American | 14.6% |
| Asian | 3.8% |
| Unknown | 3.6% |
| American Indian and Alaska Native | 1.3% |
Switchboard operator, receptionist race and ethnicity over time
See how switchboard operator, receptionist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Switchboard operator, receptionist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.18% | 13.30% | 2.92% | 15.56% |
| 2011 | 62.70% | 13.52% | 5.47% | 16.21% |
| 2012 | 62.15% | 16.95% | 3.08% | 13.55% |
| 2013 | 63.93% | 15.84% | 2.55% | 15.33% |
| 2014 | 62.58% | 13.14% | 3.77% | 17.07% |
| 2015 | 62.10% | 14.66% | 5.42% | 15.54% |
| 2016 | 59.60% | 14.32% | 3.93% | 18.71% |
| 2017 | 64.26% | 16.51% | 3.54% | 11.33% |
| 2018 | 65.09% | 13.75% | 3.85% | 14.53% |
| 2019 | 59.19% | 17.61% | 4.70% | 14.85% |
| 2020 | 54.31% | 15.55% | 3.72% | 18.83% |
| 2021 | 60.93% | 14.62% | 3.84% | 15.82% |
Switchboard operator, receptionist wage gap by race
According to our data, hispanic or latino switchboard operators, receptionist have the highest average salary compared to other ethnicities. Black or african american switchboard operators, receptionist have the lowest average salary at $26,189.
| Ethnicity | Salary |
|---|---|
| Unknown | $26,502 |
| White | $26,679 |
| Black or African American | $26,189 |
| Asian | $26,762 |
| Hispanic or Latino | $27,229 |
Average switchboard operator, receptionist age
See how the average age of switchboard operators, receptionist varies based on ethnicity and gender.
Male
Female
Switchboard operator, receptionist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| White | 59 | |
| Black or African American | 53 | |
| Hispanic or Latino | 51 |
Switchboard operator, receptionist age breakdown
The average age of switchboard operators, receptionist is 40+ years years old, representing 82% of the switchboard operator, receptionist population.
Switchboard operator, receptionist age breakdown
| Switchboard Operator, Receptionist Years | Percentages |
|---|---|
| 40+ years | 82% |
| 30-40 years | 12% |
| 20-30 years | 6% |
Switchboard operator, receptionist educational attainment
The most common degree for switchboard operators, receptionist is high school diploma, with 34% of switchboard operators, receptionist earning that degree. The second and third most common degree levels are associate degree degree at 25% and associate degree degree at 24%.
- High School Diploma, 34%
- Associate, 25%
- Bachelor's, 24%
- Diploma, 8%
- Other Degrees, 9%
Switchboard operators, receptionist by degree level
| Switchboard operator, receptionist degree | Percentages |
|---|---|
| High School Diploma | 34% |
| Associate | 25% |
| Bachelor's | 24% |
| Diploma | 8% |
| Other Degrees | 9% |
Switchboard operator, receptionist jobs you might like
Switchboard operator, receptionist employment statistics
Most switchboard operators, receptionist work for a private in the health care industry.
Company size where switchboard operators, receptionist work
Below, you can see the size of companies where switchboard operators, receptionist work.
Switchboard operator, receptionist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 23% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 25% |
Switchboard operator, receptionist jobs by company type
Employees with the switchboard operator, receptionist job title have their preferences when it comes to working for a company. For instance, most switchboard operators, receptionist prefer to work at private companies over public companies.
Switchboard operator, receptionist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 9% |
| Public | 27% |
| Private | 60% |
| Government | 5% |
Switchboard operator, receptionist jobs by industry
The most common industries for switchboard operators, receptionist are health care, professional and retail.
Switchboard operator, receptionist industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 15% |
| Professional | 12% |
| Fortune 500 | 12% |
| Retail | 9% |
| Manufacturing | 8% |
| Education | 8% |
| Finance | 7% |
| Technology | 4% |
| Insurance | 4% |
| Media | 3% |
| Government | 3% |
| Automotive | 3% |
| Hospitality | 3% |
| Transportation | 2% |
| Non Profits | 2% |
| Internet | 1% |
| Utilities | 1% |
| Construction | 1% |
| Telecommunication | 1% |
| Agriculture | 1% |
| Real Estate | 1% |
Switchboard operator, receptionist turnover and employment statistics
Switchboard operator, receptionist unemployment rate over time
The unemployment rate for switchboard operators, receptionist between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Switchboard operator, receptionist unemployment rate by year
| Year | Switchboard operator, receptionist unemployment rate |
|---|---|
| 2010 | 9.91% |
| 2011 | 10.86% |
| 2012 | 9.07% |
| 2013 | 9.46% |
| 2014 | 8.20% |
| 2015 | 6.13% |
| 2016 | 5.22% |
| 2017 | 4.58% |
| 2018 | 4.44% |
| 2019 | 3.88% |
| 2020 | 4.57% |
| 2021 | 10.47% |
Average switchboard operator, receptionist tenure
The average switchboard operator, receptionist stays at their job for 1-2 years, based on the 4,592 switchboard operators, receptionist resumes in Zippia's database.
Switchboard operator, receptionist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 22% |
| 1-2 years | 37% |
| 3-4 years | 15% |
| 5-7 years | 14% |
| 8-10 years | 4% |
| 11+ years | 8% |
Switchboard operator, receptionist LGBT ratio compared to similar jobs
Review the percent of switchboard operators, receptionist that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Bookkeeper | 6.76% | 38,481 |
| Senior Executive | 7.79% | 74,894 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Assistant | 9.31% | 8,923 |
| Rate Quoting Operator | 10.75% | 26,726 |
| Switchboard Operator, Receptionist | 19.13% | - |
Similar switchboard operator, receptionist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Bookkeeper | 6.76% | 38,481 |
| Senior Executive | 7.79% | 74,894 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Assistant | 9.31% | 8,923 |
| Rate Quoting Operator | 10.75% | 26,726 |
Foreign languages spoken by switchboard operators, receptionist
The most common foreign language among switchboard operators, receptionist is Spanish at 81.3%. The second-most popular foreign language spoken is French at 4.1% and Italian is the third-most popular at 2.4%.
- Spanish, 81.3%
- French, 4.1%
- Italian, 2.4%
- Portuguese, 1.6%
- German, 1.6%
- Other, 9.0%
Switchboard operator, receptionist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 81.3% |
| French | 4.1% |
| Italian | 2.4% |
| Portuguese | 1.6% |
| German | 1.6% |
| Other | 9.0% |
