Team leader/assistant manager job description

To create positive memories for all who touch DQ. To oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. To ensure restaurant is operated within guidelines established by owner. To set high standards and create a great environment for the team to work.
Requirements/Responsibilities
Operations -
Strive for operational levels that meet or exceed the Fan’s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price.

Training -
Ensure that every member of crew is trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.

Fan Service -
1) Ensure that Fan service in all areas meets or exceeds company standards.
2) Establish standards for the management team and crew to handle customer concerns.
3) Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan.
Understands the importance of speed of service and resolve bottlenecks in work flow.
4) Build relationships with return or preferred patrons.

Team Member Leadership

1) Accomplish store objectives by hiring, training, coaching and developing the store hourly crew members to build a highly skilled and productive team.
2) Ensure thorough training and new hire orientations take place; clearly communicate job expectations; monitor each employee and manager’s performance and job contributions, provide ongoing and helpful feedback against expectations.
3) Responsible for effective scheduling and ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members’ schedules for different day parts and different seasonal demands, and to meet established labor goals.
4) Role model and enforce policies and procedures.
5) Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency.
Special Instructions
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter.

Our team will review and reach out to connect via phone or email. Please don't call locations unless you have been contacted.

We can't wait to review your application!
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

ATTENTION FUN PEOPLE AND PIZZA LOVERS!! This is the last job ad you ll need to read. Are you looking for a job with flexible hours, good pay, and a fun work environment? Of course, you are! Nobody is looking for bad pay working with mean people, right? We are Toppers Pizza, and we need pizza lovers that are looking to work with our fun group of other pizza aficionados.

People, Passion, and Pizza It s how we roll! Our pizza people are the heart and soul of our company. At Toppers we are growing our amazing culture want you to join us! We have flexible schedules that work around your life, whether that is 4 hours or 40+ hours a week. You tell us what fits your needs!

We are looking for passionate people that love to serve others and love pizza. If you are a leader who likes to have fun, is dependable, out-going, has a high desire to succeed, is willing to work hard and learn and wants the opportunity to make a lot of money, check out our open positions.
TEAM LEADERS AND ASSISTANT GENERAL MANAGERS* - Up to $13.00 to $17.00 Per Hour (Plus Tips)

Our 8 to 12 week Manager in Training Program has pay raises within each level of the training program that you complete. Additionally we offer premium pay for those who can perform managerial duties during our late night and weekend shifts.

Assist the GM & the entire management team in all aspects of the business as you grow your own skills.

* Profit sharing bonus program as you complete the entire management training program and become a Certified Assistant General Manager.

GENERAL MANAGERS - Up to $17.00 to $35.00+ Per Hour (Includes Bonus Program)

Currently average $50,000- $80,000+ year with our awesome profit- sharing bonus program.

Oversee all restaurant operations including, operations, financials, and hiring and training our future leaders.

Benefits:

Flexible scheduling

Very competitive pay with opportunities to increase your income through training opportunities.

Great discounts on the best pizza in town.

Free Uniforms

Rapid Advancement and Management Opportunities

Paid training

Holiday pay on the Holidays that we are open.

If any of these team roles sound interesting to you then come apply at Toppers Pizza in Rochester today! Our CEO and our Director of Operations started as hourly team members, as did all of our current store managers. We believe in promoting from within and working together to build careers for our rock stars who love what they do. We genuinely care about all of our team members and are committed to being one of the best places to work in Rochester. If you are a driven, committed person looking for a special opportunity to join our pizza lovin family, we want to talk to you, like now, TODAY!
Requirements/Responsibilities
You must possess The Toppers Pizza Essential BASICS. This means that You:
* Live With Integrity -- say what you mean, and do what you say, especially when nobody's watching!
* Have Fun-- yes it is work, but enjoy it!
* Always project a positive image & energy-- smile, in person and on the phone.
* Are noticeably friendly & give each customer personal attention.
* You want to be a part of building something special -- we are building an extraordinary company!
* Bring It...With Passion -- come to work ready to make things happen.
* Kill it at the details --anticipate customer needs and react when noticing any dissatisfaction.
* Have the ability to tell it like it is with tact -- honesty with a positive spin.
* Are self-disciplined with a strong desire to succeed -- you need little direction before you take the reins with a can-do attitude.

If you're someone that has a fun personality- we want to talk to you.
Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.