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Technical analysis senior associate skills for your resume and career
10 technical analysis senior associate skills for your resume and career
1. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Loaded, configured and troubleshoot Windows operating systems and applications while adhering to customers specifications, directives, and regulations.
- Monitor satellite feed equipment; identify potential problems; troubleshoot possible solutions for maintaining continuous network satellite feed.
2. Windows XP
- Managed five-hundred Federal Government users in a Windows XP environment.
- Provided software/hardware support Windows XP/Vista/7 environments.
3. SCCM
- Imaged Dell and HP laptops and desktops using SCCM and Dell encryption.
- Image and configure equipment using SCCM and Ghost.
4. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provide technical support and incident management service desk functions.
- Performed routine daily duties of incident and request management to provide customer and technical support for assigned facility and staff.
5. Software Components
- Install and support both hardware and software components for users group.
- Install and support both hardware and software components for user groups Instruct customers in the operation and maintenance of the system.
6. Remedy
- Maintained record of customer interactions and transactions, problems and remedial action taken and installation activities via Remedy ticketing software.
- Assisted with daily documentation and tracking of each customer concern using a SharePoint remedy ticketing system.
7. Workstations
- Oversee WOW workstations to make sure the stations are operating effectively and connecting to the hospital's secured wireless network.
- Conducted daily inspections on the hospital's PC workstations Write and administer proficiency testing for laboratory personnel to maintain CAP guidelines
8. Clinical Applications
Applications that are designed to be used in clinical institutions like private clinics, government hospitals, medical, and other pharmaceutical companies are commonly referred to as clinical applications. These applications help assess and evaluate government and rural hospitals to provide ideal healthcare.
- Collaborated with various system application vendors when appropriate to address and resolve users' issues related to clinical applications, i.e.
9. VPN
A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.
- Provide domain management solutions regarding security, account administration, policy enforcement, printer management and remote VPN access permissions.
- Assisted with administering and maintaining corporate infrastructure and maintaining corporate WAN, firewall and VPN configuration and management.
10. Specs
- Prepared Technical and System Specs following PHH and Dell's guidelines.
- Created reporting spec doc from functional and technical specs.
What skills help Technical Analysis Senior Associates find jobs?
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What technical analysis senior associate skills would you recommend for someone trying to advance their career?
Kate Marek Ph.D.
Director and Professor, Dominican University
List of technical analysis senior associate skills to add to your resume
The most important skills for a technical analysis senior associate resume and required skills for a technical analysis senior associate to have include:
- Troubleshoot
- Windows XP
- SCCM
- Technical Support
- Software Components
- Remedy
- Workstations
- Clinical Applications
- VPN
- Specs
Updated January 8, 2025
