Automatically apply for jobs with Zippia
Upload your resume to get started.
Technical services coordinator skills for your resume and career
15 technical services coordinator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Assisted technical services veterinarians in preparing monthly product training sessions for customer service and inside sales departments.
- Delivered superior customer service while investigating and resolving wireless data device and network problems for customers.
2. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided detailed technical support and information to accounts regarding companion and food animal veterinary pharmaceutical products.
- Provided service on Bio-medical Lab equipment, technical support and coordinated all departmental activities.
3. Customer Satisfaction
- Established a streamline approach to monitoring and tracking product quality issues resulting in faster response turnaround and improved customer satisfaction.
- Ensured customer satisfaction in the installation of home automation systems to include energy efficient products.
4. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Service Technician duties involved diagnosing and repairing defective or damaged windows and doors on existing homes or businesses and new construction.
- Performed system installations and configuration of Windows 2000 and Windows NT 4.0 desktop and laptop systems for internal customer use.
5. ITIL
- Created and implemented ITIL based processes, standardized configurations and equipment.
- Prepared and expedited methods and procedures for Change Management process for DENR IT which provided a process using current ITIL standards.
6. Desktop
The term desktop commonly refers to the desktop computer also called a personal computer. A PC is named after a desktop as it is placed on or under the desk. A desktop computer consists of different accessories such as CPU, monitor, mouse, keyboard, speakers, etc. The desktop also refers to the graphical user interface that appears on a computer, displaying all the icons on the monitor screen.
- Trained new hires in industry-standard medical software and associated desktop support methodologies.
- Performed desktop support duties on hardware/software.
Choose from 10+ customizable technical services coordinator resume templates
Build a professional technical services coordinator resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your technical services coordinator resume.7. HVAC
- Developed and coordinated employee training for the start-up HVAC program for equipment sales.
- Worked in the DDC, HVAC new construction and Service Department.
8. Service Calls
- Process all returns from Field Service calls, as well as all RMA's transactions.
- Coordinated all field service calls including scheduling appointments, processing repairs and maintaining all records.
9. Service Orders
- Created and managed Spare Parts Log and Service Order Log database.
10. Mac
A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.
- Assisted with repair of Mac computers and devices while training others on processes learned from Apple.
- Provisioned and configured Mac Books and iOS devices for new teachers using standard hardware, staff images, and software.
11. DOT
- Developed training documents and trained Georgia DOT construction personnel in all aspects of ATMS installations and inspections.
- Oversee compliance of DOT, RCRA, State, local, and company regulations for the team.
12. Customer Support
- Provided superior customer support to internal and external customers.
- Lead role in developing an IS customer support infrastructure and successful implementation of an Information Systems Help Desk.
13. Training Materials
- Collaborate with Marketing regarding training materials.
- Designed, developed, and instructed subcontractors on new training materials to continuously improve the installation procedures of the playground systems.
14. SLA
SLA refers to Service-level Agreement. It is an agreement between a customer and the service provider on the quality of service and what standards they must meet.
- Performed timely notifications to clients, middle/ senior management electronically and via telephone within SLA.
- Prioritized and organized daily follow-up to ensure timely resolution according Customers SLA's.
15. Technical Assistance
Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.
- Provided technical assistance to clients through production performance auditing and troubleshooting.
- Provided technical assistance and training to other local coordinators.
5 Technical Services Coordinator resume examples
Build a professional technical services coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your technical services coordinator resume.
What skills help Technical Services Coordinators find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
List of technical services coordinator skills to add to your resume
The most important skills for a technical services coordinator resume and required skills for a technical services coordinator to have include:
- Customer Service
- Technical Support
- Customer Satisfaction
- Windows
- ITIL
- Desktop
- HVAC
- Service Calls
- Service Orders
- Mac
- DOT
- Customer Support
- Training Materials
- SLA
- Technical Assistance
- Service Tickets
- Linux
- Software Issues
- VPN
- FDA
- ISO
- LAN
- Customer Issues
- Travel Arrangements
- SharePoint
- Help-Desk Support
- Inventory Control
- Customer Complaints
- RMA
- Expense Reports
- Apple
- SQL
- VoIP
- Computer System
- HR
- IP
- PowerPoint
- Support Services
- Technical Issues
- QA
- Phone Support
- Inventory Management
- Customer Relations
- LMS
Updated January 8, 2025
