Technology implementation manager job description
Updated March 14, 2024
14 min read
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Example technology implementation manager requirements on a job description
Technology implementation manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in technology implementation manager job postings.
Sample technology implementation manager requirements
- Extensive knowledge of project management and software development life cycles.
- Bachelor's degree in Computer Science, Information Technology or related field.
- Previous experience in technology implementation or other related fields.
- Proficiency in data analysis and reporting.
- Excellent problem-solving skills.
Sample required technology implementation manager soft skills
- Strong interpersonal and communication skills.
- Able to work independently and collaboratively with a team.
- Organizational skills and attention to detail.
- Ability to prioritize tasks and meet deadlines.
- Flexibility to adjust to changing demands and schedules.
Technology implementation manager job description example 1
UnitedHealth Group technology implementation manager job description
Surest™, a UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and help us design and deliver a cutting-edge health benefit that changes the face of health care.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Upon notification of sale, work closely with the Project Implementation Manager to capture all client details/requirements needed by each internal key implementation resource
+ Use data and information provided by both internal and external partners to complete the technical build/configuration of a client to allow ongoing administration and support
+ Ensure system configuration meets client requirements
+ Overall accountability for the configuration and testing
+ Interact with project, product, and development resources throughout the company to establish and maintain knowledge of the products as well as enhancements and fixes, especially those relative to assigned clients
+ Support the creation of standard policies and procedures that are effective, scalable and
+ repeatable
+ Work closely with internal resources to resolve complex issues relating to products and functionality especially those relative to assigned clients
+ Work with all teams/functions to identify, develop and improve processes for the implementation and administration of clients
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ BA/BS or equivalent experience
+ 2+ years of experience implementing/supporting self-fund and/or fully-insured medical insurance administration at a health plan, TPA, or benefit administrator
+ Experience working with a start-up
+ Knowledge and experience in a healthcare environment with HIPAA requirements
+ Technical aptitude and a willingness to be hands-on
+ Excellent troubleshooting, problem-solving, critical and analytical thinking skills
+ Desire to learn new software and/or functionality of products
+ Solid computer skills, including JIRA and Microsoft Office Suite
**Preferred Qualifications:**
+ Superior attention to detail with the ability to manage a high volume of details within short and inflexible timeframes
+ Highly organized with an ability to prioritize multiple tasks across multiple projects simultaneously
+ Ability to work collaboratively and influence across diverse groups of technical and nontechnical people at all levels and roles within an organization
+ Enjoy working in a fast-paced technical environment
+ Self-starter with the ability to work with minimal direct supervision
Surest (Formerly Bind) is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, national origin, sex, disability, age, marital status, sexual orientation, veteran status, genetic information, or any other status protected by applicable law.
_To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment_
**Careers with UnitedHealthcare.** Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do **your life's best work.(sm)**
**Colorado, Connecticut or Nevada Residents Only:** The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Upon notification of sale, work closely with the Project Implementation Manager to capture all client details/requirements needed by each internal key implementation resource
+ Use data and information provided by both internal and external partners to complete the technical build/configuration of a client to allow ongoing administration and support
+ Ensure system configuration meets client requirements
+ Overall accountability for the configuration and testing
+ Interact with project, product, and development resources throughout the company to establish and maintain knowledge of the products as well as enhancements and fixes, especially those relative to assigned clients
+ Support the creation of standard policies and procedures that are effective, scalable and
+ repeatable
+ Work closely with internal resources to resolve complex issues relating to products and functionality especially those relative to assigned clients
+ Work with all teams/functions to identify, develop and improve processes for the implementation and administration of clients
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ BA/BS or equivalent experience
+ 2+ years of experience implementing/supporting self-fund and/or fully-insured medical insurance administration at a health plan, TPA, or benefit administrator
+ Experience working with a start-up
+ Knowledge and experience in a healthcare environment with HIPAA requirements
+ Technical aptitude and a willingness to be hands-on
+ Excellent troubleshooting, problem-solving, critical and analytical thinking skills
+ Desire to learn new software and/or functionality of products
+ Solid computer skills, including JIRA and Microsoft Office Suite
**Preferred Qualifications:**
+ Superior attention to detail with the ability to manage a high volume of details within short and inflexible timeframes
+ Highly organized with an ability to prioritize multiple tasks across multiple projects simultaneously
+ Ability to work collaboratively and influence across diverse groups of technical and nontechnical people at all levels and roles within an organization
+ Enjoy working in a fast-paced technical environment
+ Self-starter with the ability to work with minimal direct supervision
Surest (Formerly Bind) is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, national origin, sex, disability, age, marital status, sexual orientation, veteran status, genetic information, or any other status protected by applicable law.
_To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment_
**Careers with UnitedHealthcare.** Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do **your life's best work.(sm)**
**Colorado, Connecticut or Nevada Residents Only:** The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
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Technology implementation manager job description example 2
JPMorgan Chase & Co. technology implementation manager job description
The individual will lead the client through the technical process of setting up and/or testing of inbound or outbound files. This entails providing guidance to clients on product capabilities, gathering and documenting requirements, analysis and expertise with various file formats (ISO XML, NACHA, EDI X12, flat files, etc.), coordinating testing with back offices, explaining test results to clients, requesting production migration, assisting with production verification, and handover to Service/Production Support. This role will handle multiple deals/projects concurrently that may have competing priorities, resources, and timelines. Must work independently with minimal supervision, as well as partner with the larger project deal team. Initial support focus will center on regression test support and low complexity projects, with growth opportunities for higher complexity products/format projects based on incumbent's experience and training.
**Roles and** **Responsibilities** (include specific functions/tasks/performance objectives but not limited to) **:**
+ Conduct scoping meeting(s) with the client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
+ Attend and sometimes lead recurring project status meetings via conference call
+ Prepare Statement of Work outlining product implementation options and timeline
+ Use tracking tools and systems (e.g. Deal Manager, SharePoint) to document current project status, issues, and risks for all active projects
+ Establish test environments, validate file formats, execute file testing, coordinate back office testing, track test results, and assist client with issue resolution
+ Serve as an effective point of escalation on behalf of client
+ Support client during production migration and production verification; coordinate with production teams to ensure all components are successfully migrated, and provide timely status updates to the client and project team
+ Attend meetings and training as required to continue development and product knowledge
+ Provide support to colleagues when requested; become a subject matter expert for products supported
+ Attend pre-implementation calls with clients, Project Managers and Sales as needed
+ Identify and communicate process gaps and improvement opportunities; express willingness to own improvement initiatives
+ Adhere to all JPMorgan Chase department policy and procedures
**Qualifications:**
**Education / Experience:**
+ BA/BS degree preferred
+ Operations / Implementations experience preferred
+ Cash Management and Treasury Services experience / knowledge preferred
+ Client contact experience preferred
+ Business Analysis / Technical documentation (specifications) experience preferred
**Functional Skills / Knowledge:**
+ Cash Management and Treasury Services experience / knowledge preferred
+ Strong client servicing skills, client-facing experience required
+ Excellent verbal and written communication skills to both clients and internal partners
+ Ability to manage high work queue levels and effectively prioritize is required
+ Excellent analytical skills and attention to detail required
+ Effective issue resolution and escalation skills; must be able to recognize issues and their severity; escalate to appropriate individuals/functions and own those that are appropriate
+ Able to work in a collaborative team environment and partner with colleagues
+ Must be able to work independently with minimal supervision
+ Willingness to learn and adaptable to change
**Technical/ Application Skills**
+ Proficient in various desktop and internet-based applications
+ Proficient in MS Office Tools: Outlook, Excel and Word
+ Experience using mainframe systems required
+ Experience with various file formats (ISO XML, NACHA, EDI X12, flat files, etc.)
+ Project management experience, would be beneficial
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
**Roles and** **Responsibilities** (include specific functions/tasks/performance objectives but not limited to) **:**
+ Conduct scoping meeting(s) with the client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
+ Attend and sometimes lead recurring project status meetings via conference call
+ Prepare Statement of Work outlining product implementation options and timeline
+ Use tracking tools and systems (e.g. Deal Manager, SharePoint) to document current project status, issues, and risks for all active projects
+ Establish test environments, validate file formats, execute file testing, coordinate back office testing, track test results, and assist client with issue resolution
+ Serve as an effective point of escalation on behalf of client
+ Support client during production migration and production verification; coordinate with production teams to ensure all components are successfully migrated, and provide timely status updates to the client and project team
+ Attend meetings and training as required to continue development and product knowledge
+ Provide support to colleagues when requested; become a subject matter expert for products supported
+ Attend pre-implementation calls with clients, Project Managers and Sales as needed
+ Identify and communicate process gaps and improvement opportunities; express willingness to own improvement initiatives
+ Adhere to all JPMorgan Chase department policy and procedures
**Qualifications:**
**Education / Experience:**
+ BA/BS degree preferred
+ Operations / Implementations experience preferred
+ Cash Management and Treasury Services experience / knowledge preferred
+ Client contact experience preferred
+ Business Analysis / Technical documentation (specifications) experience preferred
**Functional Skills / Knowledge:**
+ Cash Management and Treasury Services experience / knowledge preferred
+ Strong client servicing skills, client-facing experience required
+ Excellent verbal and written communication skills to both clients and internal partners
+ Ability to manage high work queue levels and effectively prioritize is required
+ Excellent analytical skills and attention to detail required
+ Effective issue resolution and escalation skills; must be able to recognize issues and their severity; escalate to appropriate individuals/functions and own those that are appropriate
+ Able to work in a collaborative team environment and partner with colleagues
+ Must be able to work independently with minimal supervision
+ Willingness to learn and adaptable to change
**Technical/ Application Skills**
+ Proficient in various desktop and internet-based applications
+ Proficient in MS Office Tools: Outlook, Excel and Word
+ Experience using mainframe systems required
+ Experience with various file formats (ISO XML, NACHA, EDI X12, flat files, etc.)
+ Project management experience, would be beneficial
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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Technology implementation manager job description example 3
C&S Wholesale Grocers technology implementation manager job description
**Position Overview**
Keep our communities fed.
Our focus is simple but meaningful, from our distribution centers to our offices - every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.
The Implementation Manager, Warehouse Technology Solutions serves as a change leader responsible for the delivery of process / system innovation supporting a continuous improvement culture across the C&S network. This role will successfully leverage project management processes and related tools to implement innovative solutions that improve the employee experience and / or reduce costs to operate. This role will be a subject matter expertise for the technology they implement and a resource to end users to ensure maximum project return on investments are achieved. The role will analyze current end-to-end processes and provide recommendations to leadership supporting the development of strategies focused on improving efficiency and eliminating waste. This role directly partners with leaders across the Supply Chain, as well as key stakeholders and other subject matter experts to deliver business transformation while fostering a culture of continuous improvement.
**Job Description**
**You will contribute by** **:**
+ Full Cycle System Implementation: Serve as a liaison between business andtechnical teams to develop an an implementation, adoption, and sustainabilitystrategy for all technology implementations. Develop and execute project plans to ensure that all implementation phases are completed on time and within budget and ensure compliance to all business requirements. Develop and execute training plan to all relevant end-users and ensure efficientimplementation of all systems. Communicate with stakeholders to identify and resolve issues throughout implementation process. Become system SME, work with end-users and technology teams to support innovation and continuous improvement culture.
+ Lead, Coach and Drive Results: Analyze operations to identify, quantify and prioritize actionable areas for step change improvements. Develop business cases (problem definition, establishing baselines, KPIs and financial impacts, etc.) for potential projects. Engage cross-functional teams ensuring alignment and support for projects and related improvements. Leads and supports broader national and regional projects to ensure standardization and sharing of best practices across locations and C&S. Facilitate process improvement activities, training and mentorship. Accountable for driving projects and achieving sustainable results. Lead and execute the capital expense request process when applicable.
+ Relationship Building: Engage with leaders and key stakeholders to assess performance challenges and business needs supporting the long term improvement of KPI's. Partner with operations leaders to improve processes that result in improved employee / customer experiences. Coach operations leaders to leverage innovation and newly implemented solutions. Develop, communicate and present results tailored to the level needed. Support business partners through successful ongoing execution as a subject matter expert.
+ Monitor and Mentor: Leverage project management processes to actively monitor project risks, actual business impact and overall project success. Lead, coordinate, support trainings as needed to ensure overall project success. Act as the primary administrator for project tracking and reporting. Be innovative and teach the organization to think differently by challenging the status quo and celebrate great results.
+ **Travel Required: Yes; up to 75% Company will consider well qualified candidates from any US location willing to travel heavily.**
**_***This position can work Remote from any US location; please be advised on-site work at our various US facilities is required for implementations._**
**Environment**
+ Warehouse : Freezer (-20F to 0F)
+ Warehouse : Perishable Warehouse (28F to 60F)
+ Warehouse : Grocery Warehouse (50F to 90F)
+ Office : Office Temperature (65F to 75F)
**We're searching for candidates with:**
+ Specialized Knowledge : Ability to leverage analytical, statistical and problem-solving skills
+ Special Skills : Experience in implementation and project management to include applying analytical methods to improve processes.
+ Physical abilities: : n/a
+ Other: : Experience within CPG, Supply Chain, Transportation and Warehouse Operations desired.
+ Analyze and develop work processes to obtain maximum productivity and provide suggestions for improvement. Successfully lead change management activities
+ Be a team player committed to quality and working effectively. Proven ability to multitask, effectively prioritize and meet deadlines
**Years Of Experience**
+ 2-5 : Proven track record of accomplishments. Ideally related to project leadership, administration and/or project implementation support with demonstrated benefits.
+ 0-2 : Warehouse Connect experience a plus
**We offer:**
+ Weekly Pay
+ Benefits available from day 1 (medical, dental, vision, etc.)
+ Company matched 401k
+ PTO and Holiday Pay offered
+ Career Progression Opportunities
+ Tuition Reimbursement
+ Employee Health & Wellness program
+ Employee Discounts / Purchasing programs / Employee Referral Bonuses
+ Employee Assistance Program
**Every person matters.**
We keep our values alive through a culture that embraces differences and ensures that every person matters.
**Qualifications**
Bachelor's Degree - Business Studies in Operations & Project Management
**Shift**
1st Shift (United States of America)
**Company**
C&S Wholesale Grocers, Inc.
**About Our Company**
C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best - those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Company: C&S Wholesale Grocers, Inc.
Job Area: Salary Current Employees Except Human Resource
Job Family: Operations
Job Type: Regular
Job Code: JC1763
ReqID: R-245274
Keep our communities fed.
Our focus is simple but meaningful, from our distribution centers to our offices - every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.
The Implementation Manager, Warehouse Technology Solutions serves as a change leader responsible for the delivery of process / system innovation supporting a continuous improvement culture across the C&S network. This role will successfully leverage project management processes and related tools to implement innovative solutions that improve the employee experience and / or reduce costs to operate. This role will be a subject matter expertise for the technology they implement and a resource to end users to ensure maximum project return on investments are achieved. The role will analyze current end-to-end processes and provide recommendations to leadership supporting the development of strategies focused on improving efficiency and eliminating waste. This role directly partners with leaders across the Supply Chain, as well as key stakeholders and other subject matter experts to deliver business transformation while fostering a culture of continuous improvement.
**Job Description**
**You will contribute by** **:**
+ Full Cycle System Implementation: Serve as a liaison between business andtechnical teams to develop an an implementation, adoption, and sustainabilitystrategy for all technology implementations. Develop and execute project plans to ensure that all implementation phases are completed on time and within budget and ensure compliance to all business requirements. Develop and execute training plan to all relevant end-users and ensure efficientimplementation of all systems. Communicate with stakeholders to identify and resolve issues throughout implementation process. Become system SME, work with end-users and technology teams to support innovation and continuous improvement culture.
+ Lead, Coach and Drive Results: Analyze operations to identify, quantify and prioritize actionable areas for step change improvements. Develop business cases (problem definition, establishing baselines, KPIs and financial impacts, etc.) for potential projects. Engage cross-functional teams ensuring alignment and support for projects and related improvements. Leads and supports broader national and regional projects to ensure standardization and sharing of best practices across locations and C&S. Facilitate process improvement activities, training and mentorship. Accountable for driving projects and achieving sustainable results. Lead and execute the capital expense request process when applicable.
+ Relationship Building: Engage with leaders and key stakeholders to assess performance challenges and business needs supporting the long term improvement of KPI's. Partner with operations leaders to improve processes that result in improved employee / customer experiences. Coach operations leaders to leverage innovation and newly implemented solutions. Develop, communicate and present results tailored to the level needed. Support business partners through successful ongoing execution as a subject matter expert.
+ Monitor and Mentor: Leverage project management processes to actively monitor project risks, actual business impact and overall project success. Lead, coordinate, support trainings as needed to ensure overall project success. Act as the primary administrator for project tracking and reporting. Be innovative and teach the organization to think differently by challenging the status quo and celebrate great results.
+ **Travel Required: Yes; up to 75% Company will consider well qualified candidates from any US location willing to travel heavily.**
**_***This position can work Remote from any US location; please be advised on-site work at our various US facilities is required for implementations._**
**Environment**
+ Warehouse : Freezer (-20F to 0F)
+ Warehouse : Perishable Warehouse (28F to 60F)
+ Warehouse : Grocery Warehouse (50F to 90F)
+ Office : Office Temperature (65F to 75F)
**We're searching for candidates with:**
+ Specialized Knowledge : Ability to leverage analytical, statistical and problem-solving skills
+ Special Skills : Experience in implementation and project management to include applying analytical methods to improve processes.
+ Physical abilities: : n/a
+ Other: : Experience within CPG, Supply Chain, Transportation and Warehouse Operations desired.
+ Analyze and develop work processes to obtain maximum productivity and provide suggestions for improvement. Successfully lead change management activities
+ Be a team player committed to quality and working effectively. Proven ability to multitask, effectively prioritize and meet deadlines
**Years Of Experience**
+ 2-5 : Proven track record of accomplishments. Ideally related to project leadership, administration and/or project implementation support with demonstrated benefits.
+ 0-2 : Warehouse Connect experience a plus
**We offer:**
+ Weekly Pay
+ Benefits available from day 1 (medical, dental, vision, etc.)
+ Company matched 401k
+ PTO and Holiday Pay offered
+ Career Progression Opportunities
+ Tuition Reimbursement
+ Employee Health & Wellness program
+ Employee Discounts / Purchasing programs / Employee Referral Bonuses
+ Employee Assistance Program
**Every person matters.**
We keep our values alive through a culture that embraces differences and ensures that every person matters.
**Qualifications**
Bachelor's Degree - Business Studies in Operations & Project Management
**Shift**
1st Shift (United States of America)
**Company**
C&S Wholesale Grocers, Inc.
**About Our Company**
C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best - those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Company: C&S Wholesale Grocers, Inc.
Job Area: Salary Current Employees Except Human Resource
Job Family: Operations
Job Type: Regular
Job Code: JC1763
ReqID: R-245274
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Updated March 14, 2024
Updated March 14, 2024