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Technology leader/manager information technology skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dale Musser Ph.D.,
Matthew Liotine Ph.D.
Below we've compiled a list of the most critical technology leader/manager information technology skills. We ranked the top skills for technology leader/managers information technology based on the percentage of resumes they appeared on. For example, 14.0% of technology leader/manager information technology resumes contained architecture as a skill. Continue reading to find out what skills a technology leader/manager information technology needs to be successful in the workplace.

15 technology leader/manager information technology skills for your resume and career

1. Architecture

Here's how technology leader/managers information technology use architecture:
  • Design and Development Service Oriented Architecture (SOA) using WCF and .Net Framework 3.0.
  • Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how technology leader/managers information technology use customer service:
  • Commended for providing superior customer service and providing timely resolutions.
  • Provide in-shop and field tech support and customer service.

3. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how technology leader/managers information technology use java:
  • Managed development teams which programmed Java software applications to scan bar-coded shipping labels and automate receipt and inventory processes.
  • Designed, engineered, and maintained several data-driven Web-based applications and tools using Java technologies with an Oracle database.

4. CSS

Here's how technology leader/managers information technology use css:
  • Achieved unified look, feel and overall user experience utilizing Master Pages, Page Layouts and CSS.

5. SLA

SLA refers to Service-level Agreement. It is an agreement between a customer and the service provider on the quality of service and what standards they must meet.

Here's how technology leader/managers information technology use sla:
  • Maintained all departmental training documents and managed escalated tickets queues to ensure timely resolutions while exceeding SLA's.
  • Reduced SLA costs and increased redundancy, without any additional infrastructure investment, by redesigning existing network architecture.

6. PHP

PHP, the abbreviation for hypertext preprocessor, is a scripted language used in websites to manage content.

Here's how technology leader/managers information technology use php:
  • Developed user-friendly enterprise report scheduler PHP service for essential, time sensitive data requests and feeds.
  • Re-designed the company's web site utilizing HTML and PHP programming.

7. SQL Server

Here's how technology leader/managers information technology use sql server:
  • Delivered business metrics and reporting tools to key executives including reports using SQL Server Reporting Services.
  • Designed and managed all high-availability solutions, including server load balancing and Microsoft SQL Server Database Mirroring.

8. UI

Here's how technology leader/managers information technology use ui:
  • Developed the company website, databases, UX & UI

9. HTML

Here's how technology leader/managers information technology use html:
  • Developed the User Interfaces using Struts, JSP, JSTL, HTML, AJAX and JavaScript.
  • Trained staff on using software applications and photography equipment Built and maintained company website using HTML.

10. WAN

Here's how technology leader/managers information technology use wan:
  • Manage LAN / WAN - Maintain connectivity of New York and Michigan Office.
  • Implemented network WAN accelerator devices at branch offices to improve networkperformance.

11. PMO

Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.

Here's how technology leader/managers information technology use pmo:
  • Defined, implemented, improved and customized the PMO processes, tools and artifacts templates.
  • Showcased and branded PMO and its values across the other functions in HGS.

12. SOX

Here's how technology leader/managers information technology use sox:
  • Planned, scoped, led, and managed several long- and short-term SOX 404 IT compliance projects in Atlanta region.
  • Led AD GPO design effort to resolve issues with software deployment and SOX compliance/systems administration.

13. Technical Issues

Here's how technology leader/managers information technology use technical issues:
  • Interfaced with customers courteously and efficiently resolving escalated technical issues.
  • Point of contact for Limelight technical issues, including hardware, software and internet Communication problems and informational requests.

14. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how technology leader/managers information technology use unix:
  • Developed new programs to successfully extract data from legacy UNIX based system to Microsoft Excel improving management visibility of data.
  • Prepared cost justifications, application requirements, alternative solutions and technical recommendations for all UNIX based systems.

15. Application Development

Here's how technology leader/managers information technology use application development:
  • Generated technical documentation, as well as provided estimates and time-lines for application development.
  • Led Application Development and Network Administration teams.
top-skills

What skills help Technology Leader/Managers Information Technology find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on technology leader/manager information technology resumes?

Dale Musser Ph.D.Dale Musser Ph.D. LinkedIn profile

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What technology leader/manager information technology skills would you recommend for someone trying to advance their career?

Matthew Liotine Ph.D.Matthew Liotine Ph.D. LinkedIn profile

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.

What type of skills will young technology leader/manager information technologys need?

Peter Dordal Ph.D.Peter Dordal Ph.D. LinkedIn profile

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
Do you want to know more?
Read more about what experts have to say about technology leader/manager information technology

List of technology leader/manager information technology skills to add to your resume

Technology leader/manager information technology skills

The most important skills for a technology leader/manager information technology resume and required skills for a technology leader/manager information technology to have include:

  • Architecture
  • Customer Service
  • Java
  • CSS
  • SLA
  • PHP
  • SQL Server
  • UI
  • HTML
  • WAN
  • PMO
  • SOX
  • Technical Issues
  • Unix
  • Application Development
  • Database Administrators
  • E-Business
  • VoIP
  • Cloud Computing
  • POC
  • LAN
  • Windows XP
  • DNS
  • PC
  • Apis
  • Linux
  • ERP
  • Cloud
  • Phone System
  • Payroll
  • User Accounts
  • SharePoint
  • SEO
  • BI
  • QA
  • Windows Server
  • SAN
  • CIO
  • MVC
  • EDI
  • Business Process
  • HR
  • Process Improvement

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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