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What is a technology sales and service manager and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Bill Thorne

A technology sales and service manager set sales targets, monitors the progress and metrics, negotiates offers of new products and services, and utilizes IT solutions and human resources to execute a target. Technology sales and service managers create sales strategies based on consumer data and this is circulated to all teams and used to drive sales. Technology sales and service managers also prefer to handpick and train their sales associates. They lead the team, identify key business opportunities, and prepare proposals for prospective clients. This job requires a good balance of both sales and technology. More importantly, the technology sales and service manager must maintain good interpersonal relationships with customers and respond to all complaints and inquiries with care and attention.

To qualify, one requires a bachelor's degree in computer science or a related field. Experience with computers and networks, project management, and sales is also highly recommended. Most technology sales and service managers get jobs in the manufacturing and technology industries. The average salary of a technology sales and services manager is a decent $46.87 per hour and $97,492 per year.

What general advice would you give to a technology sales and service manager?

Bill ThorneBill Thorne LinkedIn profile

Executive Director of the NRF Foundation and Senior Vice President of Communication and Public Affairs of NRF, National Retail Federation

Retail is the largest private-sector employer in the country, directly employing 32 million people and supporting 52 million jobs overall - roughly one-quarter of the U.S. workforce. While COVID-19 has presented new and unexpected challenges, retailers have continued to showcase the industry's resilience and adaptability time and again. The safety and security of customers and employees remains our greatest priority. It is no doubt that the professional environment has changed this year, but retail continues to offer a plethora of career opportunities for graduates and seasoned veterans alike.
ScoreTechnology Sales And Service ManagerUS Average
Salary
8.2

Avg. Salary $122,473

Avg. Salary $59,228

Stability level
6.4

Growth rate 5%

Growth rate 0.3%

Diversity
2.7
Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 25.83%

male 74.17%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
6.4

Stress level is manageable

7.1 - high

Complexity level
8.7

Complexity level is advanced

7 - challenging

Work life balance
4.4

Work life balance is poor

6.4 - fair

Technology sales and service manager career paths

Key steps to become a technology sales and service manager

  1. Explore technology sales and service manager education requirements

    Most common technology sales and service manager degrees

    Bachelor's

    56.1 %

    Associate

    20.0 %

    High School Diploma

    8.9 %
  2. Start to develop specific technology sales and service manager skills

    SkillsPercentages
    Product Knowledge17.87%
    CRM12.31%
    Windows11.99%
    PowerPoint10.84%
    Sales Strategies5.19%
  3. Complete relevant technology sales and service manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New technology sales and service managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a technology sales and service manager based on U.S. Bureau of Labor Statistics data and data from real technology sales and service manager resumes.
  4. Research technology sales and service manager duties and responsibilities

    • Manage and oversee all aspects involve in the plumbing, heating and HVAC field.
    • Manage media account base using CRM to monitor client stock levels, probe for new media opportunities.
    • Manage invoicing and accounts receivable using QuickBooks.
    • Develop and implement a sales and advertising campaign to establish/increase client base; achieve high level of customer satisfaction.
  5. Apply for technology sales and service manager jobs

    Now it's time to start searching for a technology sales and service manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first technology sales and service manager job

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Average technology sales and service manager salary

The average technology sales and service manager salary in the United States is $122,473 per year or $59 per hour. Technology sales and service manager salaries range between $78,000 and $190,000 per year.

Average technology sales and service manager salary
$122,473 Yearly
$58.88 hourly

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How do technology sales and service managers rate their job?

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Technology sales and service manager reviews

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A zippia user wrote a review on Apr 2020
Pros

Motivating people and helping to create success in each person's day. Honor God serve people in rich people's lives, pursue excellence in service.

Cons

Not enough time in each day to get everything accomplished.


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A zippia user wrote a review on Jan 2020
Cons

I like everything

Pros

Coming in contact with people, motivating staff, making the numbers, profitability for everyone


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A zippia user wrote a review on Oct 2019
Pros

Working and meeting new people. Helping customers with their purchases. Helping employees better themselves and their sales processes.

Cons

Nothing


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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