How to hire a technology sales and service manager

How to hire a technology sales and service manager, step by step

Here's a step-by-step technology sales and service manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a technology sales and service manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new technology sales and service manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the technology sales and service manager you need to hire. Certain technology sales and service manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a technology sales and service manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a technology sales and service manager that fits the bill.

   Here's a comparison of technology sales and service manager salaries for various roles:

   Type of Technology Sales And Service Manager	Description	Hourly rate
   Technology Sales And Service Manager	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$37-91
   Product Manager/Sales	A sales product manager is responsible for monitoring the sales performance of a specific product and ensuring that the marketing strategies adhere to market standards and client requirements. Sales product managers work closely with the marketing and public relations team to enhance the product's brand image on various market platforms to reach the target audience... Show more	$36-75
   Sales Development Manager	Sales Development Managers oversee a specific function in the sales department. They are in charge of creating sales pitches, communication tools, and strategies to boost the company's sales performance... Show more	$31-75

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Product Knowledge
   • CRM
   • Windows
   • PowerPoint
   • Sales Strategies
   • Trade Shows
   • Sales Process
   • Customer Satisfaction
   • Sales Training
   • Sales Performance
   • Sales Reports
   • Customer Support
   • Payroll
   • Service Calls

   Check all skills

   Responsibilities:

   • Manage and oversee all aspects involve in the plumbing, heating and HVAC field.
   • Manage media account base using CRM to monitor client stock levels, probe for new media opportunities.
   • Manage invoicing and accounts receivable using QuickBooks.
   • Develop and implement a sales and advertising campaign to establish/increase client base; achieve high level of customer satisfaction.
   • Handle all marketing via Facebook and business website.
   • Communicate with customers via phone, Facebook, email, and in person.

3. Make a budget

   Including a salary range in your technology sales and service manager job description is a great way to entice the best and brightest candidates. A technology sales and service manager salary can vary based on several factors:

   • Location. For example, technology sales and service managers' average salary in kansas is 46% less than in california.
   • Seniority. Entry-level technology sales and service managers earn 59% less than senior-level technology sales and service managers.
   • Certifications. A technology sales and service manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a technology sales and service manager's salary.

   Average technology sales and service manager salary

   $122,473yearly

   $58.88 hourly rate

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   Entry-level technology sales and service manager salary

   $78,000 yearly salary

   Updated December 20, 2025

4. Writing a technology sales and service manager job description

   A technology sales and service manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a technology sales and service manager job description:

   Technology sales and service manager job description example

   Impac Systems Engineering (ISE) , a 32-year-old company specializing in Engineering Services, 3D Printing - Additive Manufacturing and PTC PLM / IoT, needs an experienced Sales Hunter to sell our PLM services and products.

   The position requires several years of relevant experience selling 3D CAD and/or PLM. IoT experience is definite plus!

   Duties

   • Prospecting to find opportunities

   • Prepare and deliver technical presentations

   • Work with customers to assess needs

   • Secure orders and manage delivery

   • Help clients solve problems

   You will use your interpersonal skills to prospect for new opportunities, work the opportunity then bring it to close. A Rolodex and Cold calling is critical!

   Once a prospect is identified you will prepare and deliver all sales materials that will include PowerPoints, brochures and samples. You will work with our technical team when needed. Delivery needs to be in person where possible. Presentations to large and small groups will be required.

   After initial presentation, you will work with the prospect to closure. Keep in mind that all elements of a sales cycle must be complete for a sales effort to close. If only one item is not understood the deal will FAIL!

   M etrics – Relevant success of a similar project.

   E conomic Buyer – Who is going to write the check?

   D ecision Process – How are the decisions made?

   D ecision Criteria – How are buying decisions made and who made them?

   I dentify the pain – Why do they need?

   Champion – The person you educate who will fight for you.

   C ompelling Event – A compelling event created by the situation or client.

   Education

   Bachelor’s degree in engineering or a related field. In lieu of, a Technical degree with significant sales and technical experience.

   Important Qualities

   Interpersonal skills. Strong interpersonal skills for building relationships with clients, vendors and team members.

   Problem-solving skills. Must be able to listen to the customer’s desires and concerns, then recommend solutions.

   Self-confidence. Be confident and persuasive when making sales presentations.

   Technological skills. Have extensive knowledge of the products and services to best explain their advantages and answer questions.

   Compensation

   Base plus commission.

   Company DescriptionImpac Systems Engineering (ISE), a Texas based professional engineering services firm with offices in Temple Texas, utilizes technology, process and people to solve the engineering challenges for our customers for over 30 years.
   
   Our Customers: Engineers, inventors, scientist, businesses and end users that develop products, equipment, machines, structures or processes to meet the needs of their business and customers. Typically, their responsibilities span from idea, to design, to simulation, to prototyping and then to fabrication, assembly and production.
   
   Our People: Skilled professional engineers, designers, programmers and architects, can take an entire project from inception to design, or simply help your team with a single task in a project such as 3D modeling, FEA and CFD simulation.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right technology sales and service manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your technology sales and service manager job on Zippia to find and recruit technology sales and service manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with technology sales and service manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new technology sales and service manager

   Once you've found the technology sales and service manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new technology sales and service manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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