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Telecommunications network analyst skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical telecommunications network analyst skills. We ranked the top skills for telecommunications network analysts based on the percentage of resumes they appeared on. For example, 12.9% of telecommunications network analyst resumes contained switches as a skill. Continue reading to find out what skills a telecommunications network analyst needs to be successful in the workplace.

15 telecommunications network analyst skills for your resume and career

1. Switches

Here's how telecommunications network analysts use switches:

Utilized technical manuals and team resources to develop configurations for routers and switches, gaining experience with the Cisco IOS.
Provide hardware and software support of core and distribution layer networked systems and services, which includes routers and switches.

2. VoIP

Here's how telecommunications network analysts use voip:

Maintained traditional and VOIP PBX, call accounting IVR and voice mail systems, and AFT billing systems.
Carried out the migration from SNMPv2c to the more secure SNMPv3 for all Network and VoIP devices.

3. PBX

PBX represents Private Branch Exchange, which is a private phone network utilized inside an organization or association. The clients of the PBX telephone framework can call internally (inside their organization) and remotely (with the rest of the world), utilizing diverse correspondence stations like Voice over IP or ISDN.

Here's how telecommunications network analysts use pbx:

Administrated PBX, Voice and data terminal features, Management features, Attendant console features, System features and System backup.
focused on PBX installation, Data and Network Communications, and Interactive Voice Response (IVR) Engineering.

4. Lan

Here's how telecommunications network analysts use lan:

Supported and maintained TSR Reservation LAN s/Ethernet/Token Ring.
Plan physical LAN, VLAN, WAN, and WLAN designs and implement.

5. Network Infrastructure

Here's how telecommunications network analysts use network infrastructure:

Design, specify, build, support and monitor network infrastructure at HQ, distribution centers and all retail locations.
Received promotion to join the Network Infrastructure team in late 2013.

6. Unity

Unity is a universal power word that has the same meaning of strength for everyone, regardless of race, nationality, or gender. It connotes equality, togetherness or oneness, and synchronized thinking and opinions to ultimately achieve a specific goal or mission.

Here's how telecommunications network analysts use unity:

Work with Cisco Call Manager, Unity, Cisco CCX and Cisco WFO_QM systems.
Add or modify Unity Auto Attendant and user profiles.

7. Telecommunication

Here's how telecommunications network analysts use telecommunication:

Collaborated with telecommunication vendors installing circuits and resolving network interruptions and outages.
Identified, performed, and projected cost analyses for telecommunication billing requirements.

8. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how telecommunications network analysts use trouble tickets:

Opened/tracked service outages using Remedy Trouble Ticketing Agent for unscheduled service interruptions.
Created and tracked trouble tickets utilizing Remedy ticketing system.

9. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how telecommunications network analysts use ip:

Investigated, designed, planned, and implemented physical and logical IP networks.
Ensured IP clocks functioned properly under the upgraded software for Kronos Timekeeper System.

10. Network Problems

Here's how telecommunications network analysts use network problems:

Work with vendors to resolve complex network problems.
Worked directly with customers to identify monitoring requirements and assist in identifying and resolving network problems.

11. ACD

ACD is a term that refers to an Associate Creative Director. ACD duties include preparing and producing content for advertising and marketing companies, assisting creative directors in campaigns, and supervising staff on design projects. The qualifications to be an Associate Creative Director (ACD) is a degree in marketing or advertising. A portfolio of your past work in the advertising industry will give you an advantage. You need to have strong leadership and interpersonal skills for employers to consider you.

Here's how telecommunications network analysts use acd:

Consult with Call Center Management to define business requirements and analyze ACD configuration, including CMS report interpretation.
Programmed a variety of ACD applications, analyze call center productivity and perform diagnostics to identify communications problems

12. QoS

Here's how telecommunications network analysts use qos:

Work with network team to resolve QOS issues, CTI issues, network delays, database, and server issues.
Design and implement QOS standards for the enterprise.

13. Cisco Unity

Here's how telecommunications network analysts use cisco unity:

Set up new users within the Cisco Unity system.
Configure Voice Mail utilizing CISCO Unity Voice Mail System for new associates, change settings, reset passwords and record greetings.

14. Data Network

Here's how telecommunications network analysts use data network:

Manage any upgrade, repair or enhancement project concerning voice or data network at all locations.
Document and diagram all aspects of data networking as it pertains to the enterprise.

15. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how telecommunications network analysts use windows:

Provide Windows PC, Apple PC and Windows server support, maintenance and configuration.
Implemented Windows XP to 7 migrations.

What skills help Telecommunications Network Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of telecommunications network analyst skills to add to your resume

The most important skills for a telecommunications network analyst resume and required skills for a telecommunications network analyst to have include:

Switches
VoIP
PBX
Lan
Network Infrastructure
Unity
Telecommunication
Trouble Tickets
IP
Network Problems
ACD
QoS

Cisco Unity
Data Network
Windows
CMS
ISDN
VPN
CAD
Mac
T1
Network Equipment
PC
ATM

PRI
CAT6
DSL
Ethernet
Network Devices
Phone System
Network Hardware
OSPF
SolarWinds
Network Components

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Updated January 8, 2025

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