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What is a telephone answerer and how to become one

Updated January 8, 2025
2 min read
There is more than meets the eye when it comes to being a telephone answerer. For example, did you know that they make an average of $16.6 an hour? That's $34,536 a year! Between 2018 and 2028, the career is expected to grow 0% and produce 4,300 job opportunities across the U.S.
ScoreTelephone AnswererUS Average
Salary
2.7

Avg. Salary $34,536

Avg. Salary $59,228

Diversity
8.0
Race

American Indian and Alaska Native 0.80%

Asian 4.84%

Black or African American 8.98%

Hispanic or Latino 17.38%

Unknown 4.24%

White 63.76%

Gender

female 78.95%

male 21.05%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
7.2

Stress level is high

7.1 - high

Complexity level
4.7

Complexity level is intermediate

7 - challenging

Work life balance
8.4

Work life balance is good

6.4 - fair

Key steps to become a telephone answerer

  1. Explore telephone answerer education requirements

    Most common telephone answerer degrees

    High School Diploma

    41.7 %

    Associate

    25.0 %

    Master's

    8.3 %
  2. Start to develop specific telephone answerer skills

    SkillsPercentages
    Data Entry100.00%
  3. Complete relevant telephone answerer training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New telephone answerers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a telephone answerer based on U.S. Bureau of Labor Statistics data and data from real telephone answerer resumes.
  4. Research telephone answerer duties and responsibilities

    • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
    • Monitor security, fire, and other alarm systems at the AAO, no fying officers of alarms receive.
    • Contact alumni and residential contacts to raise money for various college programs
    • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  5. Apply for telephone answerer jobs

    Now it's time to start searching for a telephone answerer job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first telephone answerer job

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Average telephone answerer salary

The average telephone answerer salary in the United States is $34,536 per year or $17 per hour. Telephone answerer salaries range between $25,000 and $47,000 per year.

Average telephone answerer salary
$34,536 Yearly
$16.60 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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