Post job

What is a telephone operators supervisor and how to become one

Updated January 8, 2025
2 min read
There is more than meets the eye when it comes to being a telephone operators supervisor. For example, did you know that they make an average of $16.18 an hour? That's $33,664 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.
ScoreTelephone Operators SupervisorUS Average
Salary
2.6

Avg. Salary $33,664

Avg. Salary $59,228

Stability level
7.9

Growth rate -4%

Growth rate 0.3%

Diversity
10.0
Race

American Indian and Alaska Native 1.40%

Asian 3.64%

Black or African American 13.45%

Hispanic or Latino 16.25%

Unknown 8.12%

White 57.14%

Gender

female 80.99%

male 19.01%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
7.9

Stress level is high

7.1 - high

Complexity level
5.1

Complexity level is intermediate

7 - challenging

Work life balance
8.3

Work life balance is good

6.4 - fair

Key steps to become a telephone operators supervisor

  1. Explore telephone operators supervisor education requirements

    Most common telephone operators supervisor degrees

    Bachelor's

    33.3 %

    Associate

    26.3 %

    High School Diploma

    22.8 %
  2. Start to develop specific telephone operators supervisor skills

    SkillsPercentages
    Quality Customer Service25.83%
    Computer System14.15%
    Credit Card13.30%
    Telephone Calls12.33%
    Phone System9.82%
  3. Complete relevant telephone operators supervisor training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New telephone operators supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a telephone operators supervisor based on U.S. Bureau of Labor Statistics data and data from real telephone operators supervisor resumes.
  4. Research telephone operators supervisor duties and responsibilities

    • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
    • Contribute to management objectives in refining provide script to minimize telephone objections and close sales.
    • Verify credit information for Comcast customers.
  5. Prepare your telephone operators supervisor resume

    When your background is strong enough, you can start writing your telephone operators supervisor resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a telephone operators supervisor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable telephone operators supervisor resume templates

    Build a professional telephone operators supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your telephone operators supervisor resume.
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
    Telephone Operators Supervisor Resume
  6. Apply for telephone operators supervisor jobs

    Now it's time to start searching for a telephone operators supervisor job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first telephone operators supervisor job

Zippi

Are you a telephone operators supervisor?

Share your story for a free salary report.

Average telephone operators supervisor salary

The average telephone operators supervisor salary in the United States is $33,664 per year or $16 per hour. Telephone operators supervisor salaries range between $24,000 and $45,000 per year.

Average telephone operators supervisor salary
$33,664 Yearly
$16.18 hourly

What am I worth?

salary-calculator

How do telephone operators supervisors rate their job?

Working as a telephone operators supervisor? Share your experience anonymously.
Overall rating*
Career growth
Work/Life balance
Pay/Salary

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs