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Telesales specialist education requirements

Updated January 8, 2025
2 min read
Usually, telesales specialists don't need a college education. The most common degree for telesales specialists is bachelor's degree with 51% graduates, with only 17% telesales specialist graduates earning associate degree. Telesales specialists who decided to graduate from college often finish University of South Florida or University of Florida. Some good skills to have in this position include outbound calls, customer service and inbound calls.

What education do you need to become a telesales specialist?

What degree do you need to be a telesales specialist?

The most common degree for telesales specialists is bachelor's degree, with 51% of telesales specialists earning that degree. The second and third most common degree levels are associate degree degree at 17% and associate degree degree at 16%.
  • Bachelor's, 51%
  • Associate, 17%
  • High School Diploma, 16%
  • Master's, 6%
  • Other Degrees, 10%

What should I major in to become a telesales specialist?

You should major in business to become a telesales specialist. 29% of telesales specialists major in business. Other common majors for a telesales specialist include psychology and criminal justice.

Best majors for telesales specialists

RankMajorPercentages
1Business28.6%
2Psychology10.7%
3Criminal Justice8.6%
4Marketing7.9%
5Communication5.7%

20 best online courses for telesales specialists

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2. Customer Service, Customer Support, And Customer Experience

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3. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

4. Customer Service

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How to Approach New Customers and Maintain Existing Ones...

5. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

6. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

7. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

8. [2023] Customer Service 2.0: Learn Digital Customer Service

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Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

9. Start Improving Customer Service

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

10. Customer Service: 6 Keys To Exceptional Customer Service

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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

11. Dealing With Angry Customers

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Skills and Techniques for Handling Most Customer Situations...

12. Voice of Customer VOC Techniques Training and Certification

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Get Trained to use the VOC Techniques and achieve the VOC Techniques Specialist Certification (Earn PDUs)...

13. Brilliant Customer Service: How to Impress your Customers!

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Enhance your customer support and truly differentiate yourself from your competition!...

14. Business Communication Skills: Handling Clients & Customers

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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

15. Your Customer Service Toolbox: Best Practices for Beginners

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Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

16. The Customer: Build a Customer Service Strategy (BITE SIZE)

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For you and your team to be successful in providing great customer service, start by putting your customer first...

17. Customer Success How to Actively Engage Your Customers

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Deliver an Exceptional Experience...

18. Customer Retention: Maximise Your Profits

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How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

19. Fundamentals of Insurance - 2

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Part 2...

20. Customer Service Success: Take Your Skills to the Next Level

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

Average telesales specialist salary by education level

Telesales specialist education levelTelesales specialist salary
High School Diploma or Less$36,176

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.