How to hire a teller manager

How to hire a teller manager, step by step

Here's a step-by-step teller manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a teller manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new teller manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The teller manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a teller manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a teller manager that fits the bill.

   This list presents teller manager salaries for various positions.

   Type of Teller Manager	Description	Hourly rate
   Teller Manager	Financial managers are responsible for the financial health of an organization. They produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial goals of their organization.	$12-25
   Administrative & Finance Manager	An administrative and finance manager handles a company's expenditures, requests, invoices, and other financial documentation. Their primary duty is to oversee a finance team's daily work... Show more	$26-51
   Finance And Insurance Manager	A finance and insurance manager is a professional who is responsible for selling new and used car buyers with financing and insurance programs. Finance and insurance managers are required to provide a thorough explanation of aftermarket products and extended warranties to customers as well as a complete explanation of manufacturer and dealership service procedures and policies... Show more	$25-74

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Security Procedures
   • Quality Customer Service
   • Financial Transactions
   • ATM
   • Bank Policies
   • Foreign Currency
   • Bank Products
   • Loan Payments
   • Customer Transactions
   • Cash Drawers
   • Customer Service
   • Customer Relationships
   • Corrective Action
   • Performance Reviews

   Check all skills

   Responsibilities:

   • Manage the operation and maintenance of the plants DCS system and 40 PLCs plant-wide.
   • Design proprietary PLC control systems for both onshore and onshore application.
   • Implement the ATM application with Java.
   • Participate actively in QA team meetings and discussions.
   • Adhere to all federal and state compliance guidelines for BSA regulations.
   • Prepare various banking reports in accordance with AML and BSA requirements.

3. Make a budget

   Including a salary range in your teller manager job description is one of the best ways to attract top talent. A teller manager can vary based on:

   • Location. For example, teller managers' average salary in maine is 28% less than in north carolina.
   • Seniority. Entry-level teller managers 54% less than senior-level teller managers.
   • Certifications. A teller manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a teller manager's salary.

   Average teller manager salary

   $37,222yearly

   $17.90 hourly rate

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   Entry-level teller manager salary

   $25,000 yearly salary

   Updated January 20, 2026

4. Writing a teller manager job description

   A good teller manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a teller manager job description:

   Teller manager job description example

   In addition to personally performing routine teller duties, and under the direction of the Branch Manager and Assistant Branch Manager, manages the daily operations of a banking office teller line to include individual performance assessments for a staff of tellers. Identifies potential financial needs for customers and prospects and, based on that identification, personally makes referrals to the platform and coaches tellers on the referral process so that they also participate.
   
   Acts in a management capacity with regard to reviewing and approving certain transactions above the limits and authority levels of teller staff.
   
   Ultimately responsible for all teller operations to include teller operating systems, inventory of negotiable instruments, compliance and security requirements, and adherence to defined policies and procedures as they relate to teller functions.
   
   Maintains direct control of cash within prescribed limits and charged with mastering use of the cash forecasting system in an effort to maximize availability while minimizing risk.
   
   Following established policies and procedures, may also personally perform routine teller duties as outlined:
   
   Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
   Cash checks for customers and non-customers Process and properly record the sale of monetary instruments (i.e. official bank checks) Process foreign currency purchases and sales Redeem savings bonds Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments Process various types of loan payments and credit card cash advances Assist with providing customers with access to safe deposit area Actively engages in the sales process by identify potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up. Also manages the tellers' participation in the referral process through monitoring and coaching. Complete Individual performance assessments for a staff of tellers. May also participate in the recruitment and interview processes for new tellers. Qualifications: Three-to-four years of banking or related job experience required; supervisory or management experience also required. Basic business acumen and professionalism is a must. Strong written and verbal communication skills with the ability to build relationships and strong alliances. Ability to quickly learn and fully understand the regulatory and policy requirements related to teller and branch operations to ensure compliance. Incumbent must be outgoing, have excellent customer service skills and the ability to work in a fast-paced environment. Individual should be a self-starter and be technically literate. Associates Degree preferred, but not required. High School or equivalent required. Working Conditions: Ability to stand and remain standing for up to five hours at a time without a break. Company DescriptionEastern was founded 200 years ago, at a time when banks catered only to the rich and famous. Regular, hardworking people didn’t have access to a bank, so they literally stuffed cash in the mattress to try to keep it safe. Our founders didn’t agree with that way of doing business, so they bucked the trend and set out on a different path to make banking services accessible and understandable to everyone.
   
   To us, doing good things to help people prosper means: providing access to credit and financial services, building strong and diverse communities by providing useful not usurious products and services, and working together to best meet the needs of our customers. Join us for good.

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5. Post your job

   There are various strategies that you can use to find the right teller manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your teller manager job on Zippia to find and recruit teller manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit teller managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new teller manager

   Once you've decided on a perfect teller manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new teller manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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