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Territory supervisor skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical territory supervisor skills. We ranked the top skills for territory supervisors based on the percentage of resumes they appeared on. For example, 39.8% of territory supervisor resumes contained merchandisers as a skill. Continue reading to find out what skills a territory supervisor needs to be successful in the workplace.

10 territory supervisor skills for your resume and career

1. Merchandisers

Here's how territory supervisors use merchandisers:
  • Reviewed Hallmark policies and direction on a daily basis and communicated pertinent information to Retail Merchandisers and account personnel if applicable.
  • Communicate with retail merchandisers within assigned territory to address support issues/discrepancies, determine appropriate action depending on disposition of issue.

2. Hallmark

Here's how territory supervisors use hallmark:
  • Audit service and maintenance of departments per Hallmark standards.
  • Lead and supervise team responsible for the remodel of Hallmark departments.

3. Store Management

Here's how territory supervisors use store management:
  • Develop and maintain relationships with store management ensuring complete satisfaction with merchandiser.
  • Develop and maintain Store Management relationships.

4. Customer Complaints

Here's how territory supervisors use customer complaints:
  • Reduced customer complaints by 95% while cutting overtime and staying under budget by 10%.
  • Root caused all customer complaints and took the necessary actions required.

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how territory supervisors use pos:
  • Developed, Created and Distributed POS to drive product awareness and generate incremental purchases -Built collaborative business partnerships with Retail Management
  • Maintained accurate account records including evaluations of previously executed plans, merchandise, POS and competitive activities.

6. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how territory supervisors use performance reviews:
  • Direct 2 customer service representatives and execute all hiring, training, mentoring, and performance reviews.
  • Administer and submit timely performance reviews for direct reports.

7. RM

Here's how territory supervisors use rm:
  • Train new RM's and do small installations.

8. Field

Here's how territory supervisors use field:
  • Manage 3 Territory Supervisors and a team of 230 highly skilled Field Service Engineers in 4 states for Western District.
  • Managed up to 75 field technicians in the North East Region, successfully hitting our goal percentages monthly.

9. Direct Reports

Here's how territory supervisors use direct reports:
  • Provide guidance, set priorities, and assist direct reports with assigned tasks.
  • Follow up with direct reports as needed based on data analysis.

10. Functional Environment

Here's how territory supervisors use functional environment:
  • Defined and put in place new office processes/ procedures to create a functional environment.
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List of territory supervisor skills to add to your resume

Territory supervisor skills

The most important skills for a territory supervisor resume and required skills for a territory supervisor to have include:

  • Merchandisers
  • Hallmark
  • Store Management
  • Customer Complaints
  • POS
  • Performance Reviews
  • RM
  • Field
  • Direct Reports
  • Functional Environment

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.