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Test manager/quality assurance manager skills for your resume and career
15 test manager/quality assurance manager skills for your resume and career
1. QA
QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.
- Recommended the acquisition and/or implementation of software to increase Information System QA process efficiency and Quality Metrics reporting.
- Developed interview questions, conducted interview sessions and selected candidates for QA Tester positions.
2. Qa Testing
- Managed QA testing for infrastructure technologies and published standards and procedures documentation for enterprise as they related to infrastructure and technology.
- Documented Client QA testing Policy and Procedure for the benefit of establishing standardization.
3. Test Cases
- Defined and documented test cases to prove new systems and applications functionality and to identify potential defects/bugs.
- Created - Test Plans and detailed Test Scripts (test cases) and Use Cases within Mercury Quality Center.
4. Test Results
- Document discrepancies and resolutions on test results, procedures, and reports.
- Formulate and create test results reporting and testing metrics.
5. API
- Coordinated testing efforts with offshore development team in all aspects of functionality, usability and Different browser and API integration.
- Managed integration of newly acquisition medical device and API recently acquired.
6. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Minimized manual effort through the development of automated tools utilizing Java for data setup.
- Modified and configured various JAVA scripts to account for the Environments and data formats inbound and outbound.
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- Assured software quality and stability before deployment by implementing effective test automation tools and techniques available.
- Increased efficiency by implementing first use of functional and performance test automation tools.
8. Jira
- Created test case database in JIRA for test pass reporting.
- Employed an advanced knowledge of JIRA Bug Tracker to log detailed bug reports with precise reproduction steps.
9. Test Scripts
Test scripts validate the quality of the software or app being tested. An effective test script has all the steps to be taken to use a software program as well as the ending result of each step.
- Coordinated testing activities across global business units and creating manual test scripts for requirement specification.
- Automated test scripts using Mercury TestDirector.
10. SDLC
- Participated in Group Job Task Analysis suggesting ways to improve the work-life and SDLC process within IT.
- Directed the SDLC process change of SDLC from Waterfall to SCRUM.
11. UAT
UAT stands for user acceptance testing, and it is the last phase in the software testing process that determines whether the software is fit for the purpose it was built or not. UAT checks two main things; whether the software fulfills the business requirements and can it be used by the end-users. It is the final and most critical step in the testing stages and it determines whether the software should be introduced in the market or not.
- Partnered with the UAT team to ensure detailed test strategies, plans and scenarios met business objective.
- Lead the entire UAT lab (inception to commissioning) and provide the certification to market.
12. Test Data
- Identified test data requirements and coordinated with the application owners for availability and management of master and the transactional data.
- Defined and created production install and verification strategy this included creation of production accounts, test data and verification plan.
13. UI
- Introduced processes to develop automated Coded UI testing to verify new functionality introduced during release cycles.
- Created and performed Soap UI testing by executing/testing scripts after verifying functionality of the application.
14. Development Process
- Established Automated Software Test Program development process to automate printer driver test under Windows and Unix environments.
- Resulted in improved quality throughout the development process and reduced rework testing due to unclear requirements by 20%.
15. Metrics
Metrics are quantitative assessment measures that are commonly used to evaluate, compare, measure, and track results, performance, or production. Business metrics are used to evaluate performance, compare results, monitor and assess the success or failure of various business processes, and track relevant data to improve business outcomes.
- Reported out metrics, progress updates, and risks on a monthly basis to Sr. HPG management and staff.
- Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.
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List of test manager/quality assurance manager skills to add to your resume

The most important skills for a test manager/quality assurance manager resume and required skills for a test manager/quality assurance manager to have include:
- QA
- Qa Testing
- Test Cases
- Test Results
- API
- Java
- Test Automation
- Jira
- Test Scripts
- SDLC
- UAT
- Test Data
- UI
- Development Process
- Metrics
- Test Strategy
- Test Execution
- Regression
- Product Quality
- Automation Framework
- End Testing
- End-To-End Testing
- Compatibility
- SME
- SQL Server
- ALM
- User Acceptance
- Test Scenarios
- Project Plan
- Test Tools
- QTP
- Status Reports
- SIT
- CMS
- Sprint
- Mainframe
- Functional Specifications
- SharePoint
- Windows XP
- Process Improvement
- Quality Standards
- Unix
- HP QC
- Management Process
- Perl
- HP Quality
- XML
Updated January 8, 2025