Title officer full time jobs - 8 jobs

A Barnes & Noble bookstore is a gathering place for readers and the community. As Café Team Expert (CTE), you are an integral leader for the café team. You work through the team to develop their knowledge to create a welcoming environment for our customers. You are good at identifying and connecting data, using it to impact sales, trends, waste, inventory and other components to ensure a profitable Café. In this role, you present viable business strategies and work collaboratively with the Store Manager (SM) to implement and adapt café action plans to deliver expected results. You'll make a great Cafe Team Expert if you have what we term to be good "behaviors." Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: * Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. * Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. * Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. * Are supportive of the entire store team, demonstrating kindness, fairness, encouragement and respect. * Are always cheerful and helpful with customers, consistently going out of your way to help them and modeling this for the store team. * Take initiative to drive your own development, are an enthusiastic learner and use feedback to improve skills. * Are an active listener who understands information and clearly communicates messages as expected to support company initiatives and goals. * Prioritize resources and barista support appropriately to keep the shift on track. * Above all, show that you enjoy being a barista! As a Café Team Expert you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble Barista. You will be trained and expect to be proficient in these areas: * Using mastered skills in drink making, creating and maintaining food and beverage presentation standards and adjusting displays, modeling and coaching others in their effective use. * Using strong visual merchandising skills, to maintain counter and floor retail fixtures. * Running an efficient and quick register while taking orders, coaching others on efficient order taking and speed of service. * Using bookselling skills to support the bookfloor team willingly and effectively when available. * Actively coaching the team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. * Managing inventory through effective food and beverage orders. * Completing and submit accurate monthly inventory and waste log on time All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your Café Team Expert knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: * Use expert knowledge to make effective food and beverage recommendations to customers, acting as a role model to the team. * Review category sales, inventory quantities and product waste reports, assessing and acting on information to maximize our sales and profitability. * Meet with the SM regularly to review café sales performance, profitability, training, and opportunities, to drive café results. * Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. As already said, above all we expect to enjoy being a barista at Barnes & Noble. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster and bookstore. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Senior Barista, you are an integral member of the team at the heart of our Cafés. In this role, you have mastered the key barista behaviors and skills, genuinely welcoming our customers to discover and taste our curated offerings. You create a hospitable place for customers to relax and enjoy our bookstores. You create a sense of community for our customers, helping new Baristas learn so they can provide a knowledgeable and great experience for our customers. You'll make a great Senior Barista if you have what we term to be good "behaviors." Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: * Are always cheerful with customers, consistently going out of your way to help them. * Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness. * Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. * Show aptitude and willingness to learn new skills and acquire new knowledge in the store. * Maintain reliable and punctual attendance for scheduled shifts. * Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. * Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a café or bookselling career. * Act as a resource for baristas, addressing concerns and issues by raising these timely to leadership. * Above all, you show that you enjoy being a barista! As a Senior Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista. You will be trained and expected to be proficient in: * Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently while also troubleshooting routine issues. * Maintaining the counter and floor retail fixtures through effective merchandising and visual understanding, keeping the Café neat and tidy, equally. * Utilizing strong merchandising skill, attending to and maintaining a full and vibrant bake case. * Running an efficient and quick register while taking orders competently to serve customers quickly and reliably while helping other baristas to do the same. * Supporting the receiving and unpacking of deliveries, following First in First Out (FIFO) practices. * Making suggestions on food and beverage products and pairings to enhance a customer's experience. * Mastering drink making and food preparation, using and following approved recipes and spec sheets. * Keeping Café clean and tidy through excellent execution of daily and weekly cleaning tasks. * Supporting the bookfloor team willingly and effectively when needed. * Understanding loss prevention procedures and using de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your barista knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: * Use café knowledge of varied items (beverages, bakery and savory) and products to create an enjoyable dining experience for customers. * Maintain visual presentation using knowledge of various café retail offerings (Harney Tea, Starbucks Coffee, Grab-n-Go, Drinkware, etc.) to offer options to our customers. * Maintain the bake case and present offerings and products in an attractive manner. * Use knowledge to educate baristas on making beverages properly to satisfy the customer. * Understand and use café training tools appropriately. * Know and speak comfortably about key sales objectives and company supported initiatives (new LTO, café promotions, Membership, etc.), with confidence, sharing this knowledge comfortably with customers and colleagues. * Make effective food and beverage customizations/recommendations to customers. * Use your knowledge to maintain all backstock effectively, and to help support proper ordering. * Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance in the career path where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

A Barnes & Noble bookstore is a gathering place for readers and the community. As Café Team Expert (CTE), you are an integral leader for the café team. You work through the team to develop their knowledge to create a welcoming environment for our customers. You are good at identifying and connecting data, using it to impact sales, trends, waste, inventory and other components to ensure a profitable Café. In this role, you present viable business strategies and work collaboratively with the Store Manager (SM) to implement and adapt café action plans to deliver expected results. You'll make a great Cafe Team Expert if you have what we term to be good "behaviors." Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. • Are supportive of the entire store team, demonstrating kindness, fairness, encouragement and respect. • Are always cheerful and helpful with customers, consistently going out of your way to help them and modeling this for the store team. • Take initiative to drive your own development, are an enthusiastic learner and use feedback to improve skills. • Are an active listener who understands information and clearly communicates messages as expected to support company initiatives and goals. • Prioritize resources and barista support appropriately to keep the shift on track. • Above all, show that you enjoy being a barista! As a Café Team Expert you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble Barista. You will be trained and expect to be proficient in these areas: • Using mastered skills in drink making, creating and maintaining food and beverage presentation standards and adjusting displays, modeling and coaching others in their effective use. • Using strong visual merchandising skills, to maintain counter and floor retail fixtures. • Running an efficient and quick register while taking orders, coaching others on efficient order taking and speed of service. • Using bookselling skills to support the bookfloor team willingly and effectively when available. • Actively coaching the team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. • Managing inventory through effective food and beverage orders. • Completing and submit accurate monthly inventory and waste log on time All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your Café Team Expert knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: • Use expert knowledge to make effective food and beverage recommendations to customers, acting as a role model to the team. • Review category sales, inventory quantities and product waste reports, assessing and acting on information to maximize our sales and profitability. • Meet with the SM regularly to review café sales performance, profitability, training, and opportunities, to drive café results. • Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. As already said, above all we expect to enjoy being a barista at Barnes & Noble. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster and bookstore. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

A Barnes & Noble bookstore is a gathering place for readers and the community. As an Assistant Store Manager (ASM), you ensure the smooth running of your store through leadership and deployment of the store team. In this role, the effectiveness of your team is a direct reflection of your ability to lead and motivate that team to deliver expected results. You'll make a great ASM if you have what we term to be good "behaviors." Expect your colleagues to demonstrate these behaviors and for you and the management team at the store to hold themselves along with the store team to high standards and to reinforce expectations. These behaviors collectively demonstrate that the store and team understands and reflects the following: • Consistency of all Bookstore Basics, maintaining the store's presentation to expected standards. • Strong operational standards, maintaining a well-organized stockroom and backstock, and receiving and shelving deliveries on a timely basis. • Commercial direction, presentation and execution across the Front of Store (FOS) and table displays, that highlight key titles and promotions. • Strong section detail and appropriate stock levels with the team working effectively with the Inventory Cluster Support (ICS) team to ensure appropriate offerings. • A well-presented Children's Department with clear ownership, balanced stock, a strong commercial offer, and a welcoming space. • Proper execution and understanding around Specialty visual merchandising, replenishment and disciplines, delivering the Gift and FOS presentation, Toys & Games and other non-book sections correctly. • Solid execution of café standards supported by the store team fostering a positive culture of partnership within the café team and actively promoting Membership and book picks. • Delivery of good service by having the FOS well covered and the team being "heads up," greeting and offering help to most customers in an unintrusive, natural way. • Friendly, knowledgeable and professional service at the registers, working naturally with Membership, Our Monthly Picks and other store services, achieving sales objectives. • Effective selling of Our Monthly Picks, evaluating how well the bookseller behaviors are embedded and demonstrated by the team in a natural and enjoyable way. • Prioritized health, safety and loss prevention standards, demonstrating de-escalation techniques, confidence in handling active threats, Code Adam and emergency procedures. • Solid execution of roster aligning with the budget, so store scheduling is balanced to effectively and smoothly run the store, collaborating well with Rota Cluster Support (RCS) and when needed, with Recruiter Cluster Support (RC). As an ASM you will continue to develop your leadership skills to effectively guide the team in delivering strong, consistent performance. Each Barnes & Noble bookstore is the product of its leadership, who support the bookselling and café team. You will be expected to deliver results through your ability to inspire and support your team. You will: • Demonstrate effective ownership of key responsibilities to support and lead the store team and operations, ensuring smooth day-to-day operations. • Support developmental priorities within the team, ensuring well-rounded abilities to meet the demands of the store and the potential of individual booksellers is realized, working with the Store Manager, People Cluster Support and/or RC to do so. • Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. • Support the store team, acting with kindness, fairness and respect and encouraging this with the team, creating a positive working environment. • Communicate and deliver appropriate company messages to the store team in a clear, consistent way, sharing necessary feedback and questions with the Cluster or Home Office resources. • Demonstrate integrity and personal credibility, inspiring engagement and performance within the team and Cluster. • Be resilient and determined when under pressure, remaining equitable and consistent while focusing and achieving goals and objectives. • Run the store effectively in the absence of the SM; enabling them to fulfill a Cluster role, stepping in to support the team or other Cluster stores. • Drive your own development, showing enthusiasm to listen, learn and be open to feedback, reflecting on it and applying it to improve and fulfill career goals. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Senior Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. You are a go-to resource for other booksellers when they need help and guidance. You teach newer booksellers best practices, and you are comfortable providing informal feedback to peers when opportunities arise. Equally, you are an essential part of the bookstore team maintaining the attractive presentation of the store and in ensuring its efficient running. You work on our registers with enthusiasm, and you lead by example in recommending key titles or Membership benefits. You'll make a great Senior Bookseller if you have what we term to be good "behaviors." Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. • Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness. • Are always cheerful with customers, consistently going out of your way to help them. • Show aptitude and willingness to learn new skills and acquire new knowledge in the store and apply it appropriately. • Act as a resource for booksellers and baristas, addressing concerns and issues by raising these timely to leadership. • Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career. • Above all, show that you enjoy being a bookseller! As a Senior Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller. You will be trained and expected to be proficient in: • Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently while also troubleshooting routine issues. • Proactively refreshing book presentations and continuing to grow merchandising skills, while always maintaining cleanliness throughout the store. • Maintaining and actively refreshing the presentation in gifting, toys and our other product categories, equally, and help others to do the same. • Running a register competently to serve customers quickly and reliably while helping other booksellers to achieve the same. • Supporting the receiving and unpacking of deliveries, anticipating issues and adjusting approach to ensure that efficient and accurate shelving follows. • Finding books and other products with ease and accuracy and quickly identify alternative options when something is out of stock by using a combination of your own knowledge, BookMaster and all the other tools and processes in the bookstore appropriately and efficiently. • Supporting the café team willingly and effectively when needed. • Understanding loss prevention procedures and using de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your bookselling knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise. You will: • Use book knowledge of varied subjects (fiction, nonfiction, children's) and categories to engage and provide informed service to customers. • Use this knowledge to maintain the sections and present books in an interesting and attractive manner. • Become proficient across all sections of the bookstore enabling effective book recommendations to customers. • Sell books in a positive way appreciated by customers, supporting the success of key titles and leading by example. • Know, speak comfortably and be able to model how to support key sales objectives such as Our Monthly Picks, Book of the Year, Membership, pre-orders, etc., sharing this knowledge with customers and colleagues. • Use knowledge, expertise and understanding of ETG, SHC, Media and Newsstand, to maintain all sections and backstock effectively and help customers with their shopping. As already said, above all we expect you to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance in the career path where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Lead Bookseller, you are an integral member of the bookselling team at the heart of our stores. You play a leadership role in guiding the bookselling team to maintain compelling merchandise presentations and overseeing the efficient running of the salesfloor. You are both a trusted expert and hands-on leader, creating a welcoming environment where booksellers feel supported, comfortable bringing forward questions or concerns, and they trust that you will address them promptly and effectively. You'll make a great Lead Bookseller if you have what we term to be good "behaviors." Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. • Are supportive and considerate of colleagues; consistently going out of your way to help others in the team and setting a positive example. • Are always cheerful with customers, consistently going out of your way to help them. • Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others. • Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career. • Act as a resource for booksellers and baristas, addressing and resolving concerns and raising these issues to leadership. • Prioritize resources and bookseller support appropriately to keep the shift on track. • Above all, show that you enjoy being a bookseller! As a Lead Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller. You will be trained and expected to be proficient in: • Using mastered skills in BookMaster and all other tools and processes to model best practices for the store team and coach others in their effective use. • Utilizing strong merchandising skills to coach the store team in creating and maintaining appropriate and various book presentations, actively monitoring, guiding and adjusting displays while ensuring cleanliness and presentation standards are met. • Guiding booksellers in applying effective visual merchandising skills, while creating and maintaining Specialty presentations, setting fixtures (Horses/Donkeys, walls, gondolas, etc.), and reliably replenishing products as required. • Maintaining visible leadership presence at the registers, and actively coaching booksellers in Membership conversations as well as improving register speed and accuracy. • Guiding and supporting booksellers in receiving and unpacking of deliveries, anticipating issues, and adjusting approach to ensure that efficient and accurate shelving follows. • Demonstrating expert knowledge of store layout and inventory, quickly locating books and other products with ease and accuracy, while coaching others to do the same. • Coordinating and modeling cross-functional support of the café team during busy periods, ensuring booksellers assist effectively while maintaining café standards. • Actively coaching the store team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your bookselling knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise. You will: • Use extensive book knowledge of varied subjects (fiction, nonfiction, Children's) and categories to engage and provide informed service to customers, inspiring booksellers to broaden their expertise. • Use this knowledge to lead the store team in maintaining the sections and presenting books in an interesting and attractive manner. • Coach the team in delivering effective book recommendations to customers throughout varied sections while inspiring booksellers to expand their book knowledge. • Drive sales of key titles by modeling enthusiastic, and customer-focused hand-selling appreciated by customers. • Lead and support the store's focus on key sales objectives such as Our Monthly Picks, Book of the Year, Membership, pre-orders, etc., actively sharing this knowledge genuinely with customers and colleagues. • Use extensive knowledge, expertise and understanding of ETG, SHC, Media and Newsstand, to maintain all sections and backstock effectively, help customers with their shopping and lead the store team in doing the same. As already said, above all we expect to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to in the career path where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Store Manager (SM), your key focus and responsibility is the smooth running of your store. You do this by leading, developing and working through your team and Cluster to ensure the store is delivering expected results. In this role, the effectiveness of your team is a direct reflection of your ability to lead and motivate that team. You'll make a great Store Manager if you have what we term to be good "behaviors." You and the management team hold yourselves and the team to these standards, reinforcing expectations. These behaviors collectively demonstrate that your store team understands and reflects the following: • Firm understanding and consistency of all Bookstore Basics, maintaining the store's presentation to expected standards. • Strong operational standards maintaining a well-organized stockroom and backstock, receiving and shelving deliveries in a timely manner. • Commercial direction, presentation and execution across the Front of Store (FOS) and table displays, that highlight key titles and promotions. • Strong section detail and appropriate stock levels, with the team working effectively with the Inventory Cluster Support (ICS) team to ensure appropriate offerings. • A well-presented Children's Department with clear ownership, balanced stock, a strong commercial offer and a welcoming space. • Proper execution and understanding around Specialty visual merchandising, replenishment and disciplines, delivering the Gift and FOS presentation, Toys & Games and other non-book sections correctly. • Solid execution of café standards supported by the store team, fostering a positive culture of partnership within the café team and actively promoting Membership and book picks. • Delivery of good service by having the FOS well covered and the team being "heads up," greeting and offering help to most customers in an unintrusive, natural way. • Friendly, knowledgeable and professional service at the registers, working naturally with Membership, Our Monthly Picks and other store services, achieving sales objectives. • Effective selling of Our Monthly Picks, evaluating how well the bookseller behaviors are embedded and demonstrated by the team in a natural and enjoyable way. • Prioritize health, safety and loss prevention standards, demonstrating de-escalation techniques, confidence in handling active threats, Code Adam and emergency procedures. • Solid execution of roster aligning with the budget, so store scheduling is balanced to effectively and smoothly run the store, collaborating well with Rota Cluster Support (RCS) and when needed, with Recruiter Cluster Support (RC). As a Store Manager you will be required to lead the team to strong, consistent performance. Each Barnes & Noble bookstore is the product of its leadership, who supports the bookselling and café team. You will be expected to deliver results through your ability to inspire and support your team. You will: • Assess the capabilities and potential of the store team fairly and with good understanding of individual skills, conducting reviews consistently and promptly. • Prioritize the development of individual booksellers purposefully, meeting the demands of the store, working with the People Cluster Support to do so. • Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. • Lead the store team with kindness, fairness and respect, encouraging the same throughout the team, while creating a positive working environment. • Communicate and deliver appropriate company messages to the store team in a clear, consistent way, sharing necessary feedback and questions with the Cluster, Area, or Home Office resources. • Demonstrate integrity and personal credibility, inspiring engagement and performance within the team and Cluster. • Be resilient and determined when under pressure, remaining equitable and consistent while focusing and achieving goals and objectives. • Be open to learning, listen and accept feedback about your own skills and opportunities, and actively work to improve and develop. • Seek to use your strengths at the Cluster level and show a willingness to offer support outside their store and accept cluster partnerships. • Work proactively to remedy weaknesses and develop strengths in position with continual learning to progress in your personal development and career ambition. • Understand and articulate that you - as with most SMs - have weaknesses and are able to share them and discuss how to address these. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster. You will, of course, comply with all company policies and procedures. Employment Type Full-Time EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003