How to hire a tour coordinator

How to hire a tour coordinator, step by step

Here's a step-by-step tour coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a tour coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new tour coordinator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the tour coordinator you need to hire. Certain tour coordinator roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect tour coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents tour coordinator salaries for various positions.

   Type of Tour Coordinator	Description	Hourly rate
   Tour Coordinator		$10-30
   Tour Guide	As their title describes, tour guides offer guided tours to individuals or groups of visitors. Tour guides undertake research and plan tours, provide sightseeing advice, and organize excursions... Show more	$8-26
   Internship Coordinator	Internship coordinators typically work in an organization's human resource (HR) department and act as the internship program director. They are responsible for developing and implementing an internship program... Show more	$14-28

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Reservations
   • Booking
   • Data Entry
   • Cash Handling
   • Expense Reports
   • Event Site
   • Event Recaps
   • Travel Logistics
   • Mobile Marketing
   • Promotional Materials
   • Event Planning
   • Front Desk
   • Travel Arrangements
   • Press Releases

   Check all skills

   Responsibilities:

   • Manage VIP guest calendar to ensure these guests are given quality service from staff.
   • Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
   • Pre-Block all special requests and VIP accommodations.
   • Perform secretarial functions including email communications to internal and external business partners, expense reports, spreadsheets, and PowerPoint presentations.
   • Train customers in operating Segway personal transport devices and hold entertaining tours.

3. Make a budget

   Including a salary range in your tour coordinator job description is one of the best ways to attract top talent. A tour coordinator can vary based on:

   • Location. For example, tour coordinators' average salary in south dakota is 47% less than in nevada.
   • Seniority. Entry-level tour coordinators 66% less than senior-level tour coordinators.
   • Certifications. A tour coordinator with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a tour coordinator's salary.

   Average tour coordinator salary

   $38,002yearly

   $18.27 hourly rate

   ---

   Entry-level tour coordinator salary

   $22,000 yearly salary

   Updated December 20, 2025

4. Writing a tour coordinator job description

   A good tour coordinator job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a tour coordinator job description:

   Tour coordinator job description example

   Virtual Sales Tours Coordinators - (CLU000402)
   As a Virtual Sales Tour Coordinator, you would be responsible to ensure a flawless operation of the Virtual Sales gallery by exhibiting professional, friendly and courteous demeanor in all interactions with guests, management and other staff members to ensure a positive experience for the guest and employee.
   
   Acquire Sales Executive attendance each morning for tour assignment purposes.
   Preparation of daily SE rotation and adjustments are made accurately following all line rules to ensure the integrity of the tour rules and rotation are maintained.
   Responsible for updating system with tour information when assigning guests to Sales Executives according to the day's rotation.
   Responsible for reaching out to the guest at the scheduled tour time
   Verify tour qualification of guests prior to SE assignment.
   Once the guest is reached and qualifications verified, the team member will walk them through the technical aspects of setting the member up for their tour. Ensuring the tour email is received, the tour platform has been accessed, and the guest's camera is on and functioning.
   Once guest is ready to tour, the team member will transfer them to the next available SE on rotation
   Work with management to identify, research and solve problems relating to guest, schedules, gifting, and tour modifications.
   Follows required script in greeting and walking guest through the tour setup process, while providing high level of customer service through warm welcome and guest satisfaction
   Maintain the SE rotation accurately.
   Identifies and contacts the SE on point
   Provides the SE with general information regarding the tour
   Accountable for inputting information in system and timely and accurately.
   Verify all computer input at the end of day including reporting of tour exception information with accuracy and timeliness
   Make sure all necessary reporting is received and distributed on time.
   Ensure virtual front desk is always covered.
   Participation in skills assessments for training and development will be mandatory.
   Other duties as assigned.
   
   HGV is now offering first day benefits to new employees!
   Why do Team Members Like Working for us:
   
   Excellent health care options (medical, dental, and vision that encourage preventative care)
   
   Paid Time Off (PTO) that allows for rest, relaxation or recuperation
   
   All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
   
   Our Go Hilton Team Member Travel Program offers up to 30 nights per year at our employee rate and 50% off at participating hotel-operated restaurants.
   
   Types of Candidates We're Looking For:
   
   1 or more years of experience in Hospitality/Customer Service
   
   Able to work a flexible schedule to include evenings, weekends, and holidays.
   
   Proficient in Microsoft Office
   
   High School Diploma/ GED
   
   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
   We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
   Primary Location: United States-Nevada-Las VegasWork Locations: DRI Corporate Office 10615 Park Run Dr. 89144Job: ClubOrganization: Club Direct Virtual Owners - 38000888Schedule: Full-time Shift: Day JobJob Type: StandardJob Level: Entry LevelTravel: NoJob Posting: Oct 11, 2022, 5:37:25 PM

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5. Post your job

   To find tour coordinators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any tour coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level tour coordinators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your tour coordinator job on Zippia to find and recruit tour coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting tour coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new tour coordinator

   Once you have selected a candidate for the tour coordinator position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new tour coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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