Tracer skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical tracer skills. We ranked the top skills for tracers based on the percentage of resumes they appeared on. For example, 39.3% of tracer resumes contained government agencies as a skill. Continue reading to find out what skills a tracer needs to be successful in the workplace.

5 tracer skills for your resume and career

1. Government Agencies

Here's how tracers use government agencies:

Worked closely with individuals and government agencies to find heirs to estates.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how tracers use customer service:

Reported shipment status daily to the Transportation Department & worked in conjunction with the carrier base to provide outstanding customer service.
Use my customer service skills to speak with the subject after they have been located.

3. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how tracers use patient accounts:

Set denials on patient accounts.
Reviewed accounts aging and performing collection procedures according to company policy, shared aspects of collection with the patient account representative.

4. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how tracers use outbound calls:

Started out learning all the ways to trace people & make outbound calls to debtors.
Performed Customer Service through inbound and outbound calls and answered customer questions as well as educated customers regarding their mortgage obligations.

5. Research Studies

Here's how tracers use research studies:

Inform the public of important research studies.

What skills help Tracers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of tracer skills to add to your resume

The most important skills for a tracer resume and required skills for a tracer to have include:

Government Agencies
Customer Service

Patient Accounts
Outbound Calls

Research Studies

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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