Traffic supervisor job description

II. MAJOR RESPONSIBILITIES
1. Logistics Management and Customer Service - Oversee and implement traffic control operations for the Terminal.
2. Permitting and Documentation Management - Ensure the security of the Terminal and appropriate product management.
3. Administrative - Ensure documentation is complete for all inbound and outbound traffic.
4. Rail Management - Ensure growth and servicing of rail car division.

III. SPECIFIC RESPONSIBILITIES

A. Logistics Management and Customer Service
1. Communicate with customers and vendors to ensure the smooth flow of approved traffic into and out of the Terminal, as needed.
2. Oversee the planning of inbound and outbound loads and prioritizing as needed.
3. Supervise daily communication between Logistics and CTC Operations on proper, timely, and accurate transfer of product. Assess priorities based on time sensitive requests.
4. Ensure that customer relations are maintained or exceed expectations. Report deficiencies to the Vice President of Terminal Operations and Business Development and/or Terminal Manager as soon as possible.
5. Analyze CTC dashboard data and reports to promote Terminal traffic efficiency.
6. Account for and manage potential carrier demurrage for Terminal Manager to report in Terminal budget.
7. Monitor quality of Logistics team's daily performance, providing guidance and advice, as necessary.
8. Develop and maintain excellent service to internal and external customers at all times.
B. Permitting and Documentation Management
1. Ensure Logistics team enforces compliance of all administrative policies, procedures, safety rules and government regulations for traffic in and out of the Terminal.
2. Responsible to driving Logistics responsibilities by constantly evaluating processes, procedures and requirements outlined by customers.
3. Oversee and manage SDS documentation provided by customers. Collaborate with team to ensure SDS software is up to date.
4. Periodically audit and update the operational guidelines with relevant customer information and provide to CTC Operations and Logistics team.
C. Administration
1. Ensure daily trackage and reconciliation of cargo receipts, documentation, and inventory to ensure accurate and timely billing of customers and payment for services.
2. Work closely with Financial Accounting regarding inventory reconciliation, CSX, customer demurrage and throuput.
3. Ensure compliance of entry and delivery of CTC Contractors / Project Materials in consultation with Terminal Manager.
4. Ensure collaboration between Logistics and Laboratory to guarantee efficient follow of laboratory analysis results.
5. Maintain all Driver records and files.
6. Interact and comply to all customer SAP and informational system requirements.
7. Ensure that Logistics meets all performance standards and performance metrics.

IV. TRAITS & ATTRIBUTES
1. Strong business analysis skills, understanding, and usage of statistical algorithms, inventory optimization concepts awareness of tactical planning on the overall supply chain required
2. Excellent computer skills, especially MS Word and Excel
3. Able to work well under pressure and with limited oversight

V. RELATIONSHIP
The Traffic Supervisor reports to the Terminal Manager and provides daily supervision to the Logistics team.

VI. EXPERIENCE & EDUCATION
1. Bachelor's degree is preferred.
2. Minimum 3 to 5 years' experience in a transportation or logistics environment.
3. Must have excellent organizational and time management skills and be able to work independently and as a team and run multiple projects at one time.
4. Proficiency in Microsoft Office Suite.

VII OUTCOMES
Living up to these attributes and fulfilling these roles will help to improve the Terminal operations and profitability. The goal is to be a trusted partner who executes his/her responsibilities diligently and reliably, consistent with CBC's culture and identity, thereby allowing the Terminal Manager to focus and spend increased time on their highest priorities and responsibilities.

Consistent with its duty to provide and maintain a workplace that is free of recognized hazards, Canal Barge has adopted this policy to safeguard the health and well-being of employees and their families who spend time in its facilities. This policy is intended to comply with all federal, state, and local laws. It is based upon guidance provided by the Centers for Disease Control and Prevention (“CDC”) and public health authorities, as applicable.

Before being assigned to work, all new hires for employment with Canal Barge must either (a) be vaccinated for the COVID-19 novel coronavirus; or (b) seek an approved exemption as an accommodation.

Canal Barge Company, Inc. and its subsidiaries are Equal Opportunity Employers - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

We have an exciting opportunity for a Traffic Supervisor to work at our distribution center in Little Rock RSC.

At Ace, "Helpful" isn't just a word, it's what we are all about. From the warehouse to the road, to our Ace stores, the leader's role is critical to making Ace Hardware the best, more helpful hardware stores on the planet. It's what our customers expect. It's ingrained in our culture. It's what we've done for more than 90 years.

Ace's distribution network is the foundation of our retail success. Our distribution centers are highly successful warehouses serving neighborhood stores across America. We consistently deliver one of the highest service levels in the industry to our retailers. You can be a part of this legendary team.

The Traffic Supervisor is responsible for supervising the daily activities of hourly traffic department team members, including truck drivers, with daily dispatches, deliveries and administrative responsibilities.
Primary job responsibilities:

+ Maintain D.O.T files and records on all drivers

+ Process and maintain drivers' payroll files

+ Audit daily logs and on time deliveries

+ Positive daily communication with customers

+ Responsible for after-hours communications with drivers

+ Maintain positive driver and staff employee relations

+ Plan work assignments and equipment allocations to meet transportation and operations goals

+ Confer with customers, supervisors, managers, or other personnel to exchange information to resolve problems

+ Dispatch personnel and vehicles in response to reports of emergencies

+ Assist in the planning of transportation routes

+ Responsible for the safety of the department and security of people and resources, accident investigations and loss prevention

+ Flexible to deal with issues that arise outside of normal business hours.

Job requirements:

+ Bachelor's degree in logistics/transportation or related emphasis is preferred

+ Previous demonstrated leadership in a supervisory role in the transportation industry

+ Ability to thrive in a fast-paced environment

+ Strong communication (both written and verbal) skills

+ Strong PC skills including Microsoft Word, Excel, and Outlook

+ Flexible to deal with issues that arise outside of normal business hours

+ Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork

+ Must attach an updated resume to the application.

**Compensation Details:**

$59200 - $74050

**Why should you join our team?**

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

+ Semi-Monthly Pay

+ Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)

+ 18 days of vacation immediately available (prorated in the first year) and 9 paid holidays

+ Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents.

+ Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years

+ Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.

+ Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.

+ Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.

+ Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.

+ Birth/Adoption bonding paid time off

+ Adoption cost reimbursement

+ Identity theft protection

_* Benefits are provided in compliance with applicable policies._

**We want to hear from you!**

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

**Equal Opportunity Employer**

Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

**Disclaimer**

_The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires._

_Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview._

_This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity._