Transportation management coordinator job description

Reporting to the Director, Quality, Safety, Accreditation & Risk, Quality Resource, this position is responsible for the hospital's Risk Management Program through the implementation of risk identification, risk analysis and risk control systems. Responsibilities include identifying potential exposures to loss which may cause injury, property damage or financial loss; coordinating risk

identification through early warning systems, studies, inspections and reports; evaluating identified risk exposure; recommending programs to reduce risk; investigating incident reports; coordinating property and liability claims resolution; and maintaining customer satisfaction. The Risk Management Coordinator responds to patient complaints to control and minimize future loss, to protect the assets of the hospital, to manage property and general liability, and to enhance relations between SAMC and patients and visitors.
This position interfaces regularly with the hospital's legal counsel and the Corporate Risk Manager.

1. Bachelor's Degree in Hospital Administration, Management, Nursing or a related field, or equivalent combination of education and experience, is required.

2. Current licensure as a Registered Nurse in the State of California is required.

3. J.D., Paralegal certificate, Risk Management certification or previous experience in medical-legal activities is preferred.

4. Minimum five years progressively responsible experience in hospital management or two years experience in risk management is preferred.

5. Knowledge of risk management principles is required.

6. Strong communication skills, both written and verbal, and strong organizational skills with the ability to prioritize tasks appropriately are required.

7. Exceptional interpersonal skills and a proven ability to mediate and negotiate solutions are required.

8. Ability to work effectively and cooperatively with a wide variety of public and professional personnel, in particular the hospital's executive staff, department directors, managers and staff, Medical staff leaders and practitioners, in-house and independent legal counsel, governmental agents, patients and families is required.

9. Working knowledge of regulatory requirements, performance improvement technology and application is required.

**Our Commitment to Diversity and Inclusion**

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Assist with the administration and communication of Centene's Leave of Absence program.

Prepare and maintain reports to track employees on leave to ensure timely and accurate administration of employees on a leave of absence
Audit data within HR and Payroll systems to confirm and track leaves of absence

Monitor leave of absence administrator daily status reporting and reconcile data between Centene and leave of absence administrator

Assist with the testing and implementation of modified leave of absence internal administration processes

Coordinate the delivery of applicable leave of absence communications with employees, managers, HR business partners and leave of absence administrator; including written and verbal notifications

Serve as the point of contact to HR business partners, payroll, managers, and external vendors to ensure timely notification of leaves of absence

Education/Experience:

Bachelor's degree in Human Resources, Business Administration or equivalent experience. 0-2 years of human resources, leave management, disability studies, or benefits experience. Knowledge of absence management related concepts and practices such as FMLA and ADAAA. Experience with Microsoft Office applications, including Excel, Word and PowerPoint. Experience in HRIS systems, particularly related to HRMS, disability and payroll systems preferred. Exposure to Workday preferred.

License/Certification:

PHR or SPHR preferred.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

**TITLE:** Absence Management Coordinator

**LOCATION:** Various, Florida

**REQNUMBER:** 1373272

PURPOSE:Under the direction of the Workforce Manager, collaborate with workforce department Operation leaders to ensure the Call center meets its customer service goals. The WFC is responsible for the completion of assigned workforce management tasks such as scheduling, some forecasting, intraday monitoring, and system administration. The WFC is responsible for accurately allocating resources to maximize our efficiencies and meet our long-term and short-term service and staffing deliverables. Must be able to complete ad-hoc reports utilizing various reporting systems, such as Access, Excel, IEX or equivalent, and make and implement suggestions for improvement. Supports the organization by partnering with leaders to find innovative and collaborative solutions to challenges. Works closely with the Workforce Manager on high exposure projects and initiatives while also taking the lead on requests with little to no direction.MINIMUM ELIGIBILITY REQUIREMENTS:High school diploma or equivalent. Bachelor's degree preferred One plus year Microsoft Excel experience with advanced knowledge of formula definitions and data analysis experience capturing, storing and reporting historical statistics.Experience with WFM software (Verint /Blue Pumpkin, IEX, eWFM, etc.) that includes real-time adherence preferred Flexible availability (evening and weekend availability) as business needs arise.Attention to detail a MUSTAbility to multi-task and complete assignments in a timely manner ESSENTIAL JOB FUNCTIONS:Capable of analyzing and interpreting call data and trends to determine short term and long term staffing needs is required. Strong ability to make sound business decisions relative to daily workload priorities and make adjustments as needed based on volume and staffing. Must be innovative and ensure the unit remains adaptable in a fast paced, multi-task environment.Experience in managing contact center performance through reports, scorecards and other applications is preferred. Ability to identify, recommend, and implement improved methods, procedures and workflow. Anticipates management reporting needs and issues proactively Monitor Call center performance against established service level objectives and make adjustments to schedules as needed to ensure service levels are met including shift selections for multiple departments and call queues Manages proactively the approval and denial of discretionary activities, including vacations, trainings, and meetings to enhance occupancy.Monitors real-time agent adherence alerts, altering assignments to positively impact service levels.Maintains records of Attendance compliance and reports, tracks all Attendance compliance activities Generates and evaluates staffing schedules and ensures data updates into scheduling system Conduct break, lunch and time off optimization to ensure proper spacing between activities Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.Organized and detailed oriented Excellent verbal, written and interpersonal communication skills.Must be team oriented Problem-solving, collaboration, patience, tech-savvinessA background in a customer service environment Other related duties as assigned.
WORKING CONDITIONS (TRAVEL & ENVIRONMENT)
Limited travel required including air and car travel.While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.Work-from-home availability (Prerequisite of a quiet and distraction-free working space, must maintain internet and WiFi access.)(Remote states: AL, AZ,, CO, FL, GA, IL, KS, KY, LA, MD, NC, NJ, NV, OH, OK, PA, TN, TX, UT, VA, WI) Open availability

PHYSICAL/SENSORY REQUIREMENTS
Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

NOTE: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards
Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase PlanReferral Bonus ProgramCorporate Discount ProgramsMedical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.