Traveling representative job description
Updated March 14, 2024
3 min read
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Example traveling representative requirements on a job description
Traveling representative requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in traveling representative job postings.
Sample traveling representative requirements
- Bachelor's degree in relevant field
- Minimum 3 years experience as a Traveling Representative
- Extensive knowledge of travel and tourism
- Working knowledge of customer service principles
- Familiarity with relevant computer software
Sample required traveling representative soft skills
- Excellent interpersonal and communication skills
- Strong multitasking and time-management abilities
- Attention to detail and problem-solving skills
- Ability to work independently and in a team environment
Traveling representative job description example 1
RemX traveling representative job description
RemX is looking for experienced Customer Service Agents to work as Travel Rewards Customer Service Representatives for a major tech-based company in Alpharetta, GA 30005.
Onsite: Alpharetta, GA 30005 (Location is off Windward Parkway/Exit 11)
Pay: $17.50 an hour (Additional $1 per hour for Bilingual Spanish)
Training: 4-6 weeks Monday-Friday between 9am to 7pm – No time can be missed
Hours of Operation: 24 hours a day 7 days a week
Shift: Set 40-hour work week within hours of operation - weekend availability is required
Responsibilities:
- Inbound calls from customers looking to book travel either using their rewards that have been accumulated or purchasing travel using their payment card.
- Assist customers with changes and cancelling reservations
- Assist customers with navigating the customer website/portal, viewing and using their reward points
- Assist customers experiencing issues with points redemption, etc.
Qualifications:
- REQUIRED - High School Diploma or Equivalent
- Preferred - 1 year of recent work experience with travel, airlines, hotels, or car rentals
- Preferred - Bilingual Spanish/English
- Preferred - Call center customer service experience
- Ability to train from home (distraction free, hardwired)
- Articulate demeanor and friendly personality
- Excellent standard of written and verbal communication skills
- Exemplary work ethic and the ability to take initiative and work independently
- Strong organizational, multi-tasking, and prioritizing skills within a fast-paced environment.
- Interest in travel and/or world history are appreciated, but not required.
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Updated March 14, 2024
Updated March 14, 2024