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Traveling representative skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical traveling representative skills. We ranked the top skills for traveling representatives based on the percentage of resumes they appeared on. For example, 31.4% of traveling representative resumes contained reservations as a skill. Continue reading to find out what skills a traveling representative needs to be successful in the workplace.

15 traveling representative skills for your resume and career

1. Reservations

Here's how traveling representatives use reservations:

Assisted customers in booking lessons, purchasing rentals and equipment/apparel, making activity and lodging reservations.
Provided excellent customer service by providing information to tourist and making personal travel reservations for clientele.

2. Booking

Here's how traveling representatives use booking:

Assist military personnel and their families in booking vacations on Carnival Cruise Lines and All-inclusive Riu Resorts.
Assisted in booking highly complex multiple leg domestic and international itineraries, prepared thorough trip itineraries by using preferred vendors.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how traveling representatives use data entry:

Cash handling, key holding, data entry & retrieval, managing budgets, maintaining records and producing financial reports.
Performed administrative duties by way of accurate data entry, receiving and forwarding messages and effectively communicating with other departments.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how traveling representatives use customer service:

Provide superior and quality customer services by ensuring all transactions are processed accurately.
Provided excellent customer service and friendly attitude.

5. Travel Arrangements

Here's how traveling representatives use travel arrangements:

Maintained updated travel records for government clients requiring travel arrangements.
Maintained and coordinated C-Suite executive and senior management travel arrangements.

6. Travel Industry

Here's how traveling representatives use travel industry:

Attend destination training seminars, product seminars, familiarization trips and continuing education in the travel industry.
Maintained high level of service standards and offered dedicated customer service constantly monitoring changes that occurred in the travel industry.

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7. Car Rentals

Travelling by car provides ease of movement in terms of pace, route, and independence. Car rental agencies rent cars to clients who need vehicles for a short period of time. When considering a car for rent, individuals can choose between various types of products, GPS systems, price, or additional insurance.

Here's how traveling representatives use car rentals:

Confirmed flight tickets, train tickets, car rentals, and hotel rentals on the WorldSpan system.
Fulfilled clientele travel related requests in airline ticketing arrangements for local and international vacation packages, hotel accommodations and car rentals.

8. Air Travel

Here's how traveling representatives use air travel:

Supply travel packages comprised of numerous elements including air travel, hotel accommodations, and destination transportation.
Build relationships with travelers by providing air travel customization options through excellent customer service.

9. Medicaid

Here's how traveling representatives use medicaid:

Verified and investigated circumstances surrounding Medicaid claims to determine validity of claim errors.
Have exceptional understanding, fully interpret and explain the Basic Medicaid billing guide to providers;.

10. Billing Issues

Billing issues are the mistakes made by the company resulting in a wrong bill for the customer. An example of a billing issue might be adding what is owed incorrectly or accidentally omitting a service the customer bought. The billing issues are the company's responsibility and are caused by the one who calculates the bill. The customer does not need to pay it, however, the dispute may take some time to resolve.

Here's how traveling representatives use billing issues:

Reviewed and resolved multiple billing issues that required more than usual investigation into trip/account history.
Network and assisted medical assistance members with unresolved billing issues.

11. Business Travelers

Here's how traveling representatives use business travelers:

Provided travel services for business travelers at Stanford University and Silicon Graphics Inc.

12. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how traveling representatives use outbound calls:

Applied time management techniques after accumulating premier customers and managing outbound calls to assure customer satisfaction.
Managed inbound and outbound calls to facilitate client/customer needs by operating within established processes.

13. Book Travel

Here's how traveling representatives use book travel:

book travel for customers answer every question that they had about their package.
Provided full-service website for customers to book travel arrangements.

14. Hotel Reservations

Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.

Here's how traveling representatives use hotel reservations:

Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.
Developed itineraries, ticketing, applying for visas and comprehensive land arrangement involving transportation and hotel reservations.

15. Customer Complaints

Here's how traveling representatives use customer complaints:

Resolved customer complaints and maintained reports for tracking traveler issues.
Performed airport duty, handled customer complaints and booked tours.

5 Traveling Representative resume examples

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What skills help Traveling Representatives find jobs?

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List of traveling representative skills to add to your resume

The most important skills for a traveling representative resume and required skills for a traveling representative to have include:

Reservations
Booking
Data Entry
Customer Service
Travel Arrangements
Travel Industry
Car Rentals
Air Travel
Medicaid

Billing Issues
Business Travelers
Outbound Calls
Book Travel
Hotel Reservations
Customer Complaints
Inbound Calls
Saber
Client Relations

Car Reservations
AAA
Customer Inquiries
Trade Shows
Front Desk
Travel Planning
Vacation Packages

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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