User experience architect job description

• 10+ years of software development experience, with at least 7+ years of demonstrable experience in implementing software solutions on embedded systems

• Bachelor of Computer Science or equivalent work experience

• Experience with C, C++ and Java

• Experience with Sketch, Zeplin, Balsamiq, Adobe and other standard tools

• Experience with embedded graphical tool kits, such as Qt, uGFX, Android or others, or

  with using graphical primitives

• Experience implementing fluid UIs in embedded, resource constrained devices

• Experience implementing custom human-machine-interface controls, such as rotary dials

• Experience linking embedded systems with UI and cloud control

• Experience working with various SoC chipset vendors, evaluating board design

  considerations and performing proof-of-concept breadboard implementation

• Experience with debugging UI interfaces via both user-level IDE and hardware-based

  JTAG interfaces

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally manually lift or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

If this sounds like you, you should apply right away so we can discuss how you can be a part of this exciting, fast-paced organization!

ONX is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Enterprise Networking is a global leader in networking solutions for global enterprises. Our hardware and software products power the largest and most sophisticated networks in the world.

At Cisco, we are redefining networking from managing individual devices in the network to intent based management where policies and automation build efficiencies for our customer companies. Help us write the next chapter on Networking - the enabler of government, education, business, militaries, and social progress around the world. Your work will impact millions of people every day.
What You'll Do:

The User Experience Designer is a mission critical role passionate about crafting user experience strategy and design while owning the delivery process. Either working independently or with other UX resources (e.g. User Research and or other UX Designers) you will innovate and partner with PM and Engineering to implement designs and work towards optimizing product experiences over time.

Contributing with a team of UI/UX designers and testing experts, this is a role that will challenge you to push the organization's thinking in new and user-centric ways. Working hand-in-hand with the product and engineering teams, you will identify and craft solutions which serve Cisco clients' needs, goals and requirements for a seamless Cisco signature experience.

Qualifications:

* Minimum of 10 years of experience crafting user experiences and interaction design for rich, interactive, consumer or enterprise web applications.

* Expertise in defining and implementing user experience guidelines; demonstrated experience with industry/platform standards.

* Experience in leading conceptual development and rapid creative prototyping as well as tactical UI design and implementation. Experience with various design methodologies and processes including Agile development.

* Experience collaborating with senior executives to understand business objectives; ability to present design goals, process and vision to senior leadership.

* Degree or work experience equivalent in User Experience, Human Computer Interaction, Information Science or Digital Design.

Why Cisco#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Creates and defines seamless, consistent and desirable experiences for Global Payments products and services through the application of user-centered design principles including qualitative and quantitative user research and analysis and visual and/or interaction design. The UX Designer/Architect helps define an in-depth understanding of the context in which our customers interact with our products and services. The UX Designer/Architect applies customer needs, motivations, tasks and goals to the design of highly engaging experiences for multiple devices, delivery channels and at times, non-digital touchpoints. The UX Designer/Architect acts as an user advocate to project teams and collaborates well with all Stakeholders in the development of the experience.

Job Specific Duties and Responsibilities
Create, lead, and conduct user-centered qualitative research and design thinking workshops across all aspects of the client and customer experience, turning that research into actionable insights alongside our business and technical partners as we all work towards the right solutions together.

Job Specific Skills and Competencies

Develops the process/approach for tackling a design problem, using known methods; anticipates problems - engages cross-functional teams to tackle issues.Goes beyond best practices and uncovers novel, unexpected, but still workable solutions.Storytelling and persuasion techniques build trust with partners and establish long-term relationships; comfortable communicating at all levels of the organization; demonstrates confidence and charisma.Experience design, workshop facilitation, journey mapping, design thinking, etc. Plan, design, and conduct research sessions of all types.Create personas Frame questions and create hypotheses that help teams get to the core of what they're trying to solve.Partner with the team to find insights from research and communicate them to stakeholders.Take insights, make sense of what was learned and guide the team with a clear direction forward.Map user and business needs and opportunities using tools and frameworks like experience maps, customer journey maps, and blueprints.Pull data and information from both within the business and the outside world to layer with insights and help guide decisions.Create prototypes of varying fidelity for both learning and communication tools.

Typical Day in the Life for this Role
Leads the solution of a product area; connects that to broader product vision (e.g., product page and purchase experience). Work with Product Owners, Product Managers, and 3rd parties on UX of developed software.

What Part Will You Play?
Defines UX Strategy by providing a clear vision and business strategy alignment, to ensure all stakeholders understand the user and the experience they desire. The UX Strategy could include competitive landscape, user analytics, customer data, behavioral segmentation, personas, high level scenarios, interaction model, journey map, content strategy, ecosystem considerations, social, mobile, local/cultural considerations, product roadmap, and feature set prioritization.Determines appropriate research method needed which could include usability testing, highly complex audience and task analysis, development of personas, heuristic evaluation, cognitive walkthroughs, field observations, interviews, card sorting and focus groups. Oversees and performs the research and analysis of the results and creates actionable and detailed recommendations based on the user research to ensure users needs have been identified and communicated to project team.Defines the patterns, navigation, structure and hierarchy by creating user stories and scenarios, highly complex process flows, mind maps and affinity diagrams, journey mapping and ecosystem diagrams while identifying opportunities and challenges to ensure the users' needs are met when they interact with our product and services.Oversees and creates the design of the user experience through driving participatory design sessions, design evaluations, brainstorming sessions, creating low fidelity wireframes, high fidelity prototypes, simulations, story boards, visual design, developing user design patterns and style guides to communicate and gain feedback from the users and stakeholders. Sets the design in line with accessibility guidelines to ensure compliance.

What Are We Looking For in This Role?
Minimum Qualifications
Bachelor's DegreeRelevant Experience or Degree in: Interaction Design, Human Factors, or Related Field, and/or combination of relevant training and/or experience in lieu of degree Typically Minimum 6 Years Relevant ExpResearching and designing user experience solutions independently
Preferred Qualifications
Psychology, Interaction Design, Human Computer Interaction, Product Design, Graphic/Visual Design, Human Factors, Library Science, English, Information Technology or related field Typically Minimum 6 Years Relevant ExpResearching and designing user experience solutions independently within the Financial IndustryCXA

What Are Our Desired Skills and Capabilities?
Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).Tools -Prototyping tools (Figma), Digital Collaboration Tools (Miro, G Suite), User Research and survey tools (Optimalsort); and other design tools (Adobe Creative Suite) Programming Languages are a plus - CSS3, HTML5, responsive design.Platforms - Knowledge of multiple browser, OS and computing platforms and associated design considerations, Web Accessibility compliance
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.