Vanguard Services jobs in Charlotte, NC

About this job: At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, "to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success." Our Client Relationship Associates fulfill our mission by helping our clients through life's biggest moments - from buying their first home to preparing for retirement. In this role, you will connect with clients via inbound phone calls to assist with their account-related needs. If you have a passion for serving others, building your skillset, and giving every investor the best chance for investment success, join our team of "crew" as a Client Relationship Associate! At Vanguard, we believe in supporting our "crew" personally through all life stages. Total potential compensation for this role is between $74,500 - 77,500 ($52,000 - 55,000 base salary based on licenses held plus up to a one-time $12,500 bonus and eligible partnership and promotional bonuses) within your first year upon obtaining the required licensing and achieving performance standards. Responsibilities: We are here to simplify the world of investing, meet our clients where they are, and ensure they feel supported when they call in to Vanguard. As a Client Relationship Associate, you will: * Partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues. * Lead with empathy and a problem-solving mindset to help uncover client needs and provide timely and accurate solutions to clients. * Collaborate with internal departments through various strategic initiatives to continuously improve the client and "crew" experience. What it takes: You don't have to be a financial expert to be an advocate for our clients! We welcome, and encourage, individuals from all backgrounds and experiences -- the most important things you need are a passion for serving others and a thirst for knowledge. We have seen most success from individuals with: * Strong interpersonal and client relationship management (CRM) skills to engage with our clients and our "crew." * Customer-facing and/or in-bound phone experience. * A learner's mindset and an appetite for financial acumen. * Undergraduate degree or equivalent combination of experience, preferred. * This job requires a Series 7 and 63 regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties. How we will help: Choosing the next step in your career path can be a difficult decision - we are here to support you to ensure you thrive professionally from the moment you join. Our training, development, culture, and benefits are designed with "crew" in mind. We will provide you with: * Fully paid training, coaching, and continuous support needed to pass the SIE and FINRA Series 7 & 63. * Access to learning and development resources to equip, and empower, you with the skillset to continuously improve and problem solve in collaboration with your peers and business partners. * Hands-on coaching by purpose-driven leaders to help you excel in your current role, and prepare you for the next. * Acumen building on our products and services to equip you with the expertise necessary to have meaningful conversations with our clients. Special Factors: Please note new hires may need to be full jurisdiction registered in all US states and territories. Vanguard is not offering visa sponsorship for this position. About Vanguard We are Vanguard. Together, we're changing the way the world invests. Because when you invest with courage, when you invest with clarity, and when you invest with care, you have the chance to get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you. We want to make success accessible to everyone. This is our opportunity. Let's make it count. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Cross Company is seeking a self-motivated and competitive individual to join our team as an Account Manager. This individual's mission is to develop new business and support existing business within portions of NC and SC. This associate will work in a remote capacity, ideally residing in or around the Greenville SC, Spartanburg, SC, or Charlotte, NC locations. They will communicate to customers and prospects the different aspects and capabilities of Cross Company. The Process Solutions group provides engineering services such as: systems integration, sales of instruments & valves, and services including calibration and start-up and commissioning. Training: Cross Company offers paid training for Account Managers which includes learning from a world-class service team, Sales Representatives who have had success, as well as outside specialists. This is the perfect opportunity for someone passionate about starting their career in sales! The Benefits: Protected Territory Paid training Cell phone reimbursement Employee stock ownership program Competitive benefits package including medical, vision, dental, and 401k plan Essential Functions Meet annual sales goals as established by the Sales Manager. Grow overall sales and income at existing customers. Develop new business opportunities with prospects. Develop strong relationships with all assigned customers. Maintain CRM for current customers and potential prospects. Track quote opportunities through the sales funnel & communicate to the Manager. Maintain superior technical knowledge. Attend factory training as needed. Develop good working relationships with our Principal manufacturers. Incorporate Account Manager role into Cross PSG team selling approach with Inside Application & Product Specialists. ADDITIONAL RESPONSIBILITIES Communicate all significant customer and supplier issues to the Sales Manager. Maintain an updated and accurate customer contact list. Update open quotes and keep Manager informed of customer sale related activity through call reporting. Gain proficiency in CRM to assist Company strategy for customer growth and customer data analysis. Have strong knowledge of your competition. Be aware of the strengths and weaknesses of competitive Rep firms and their products represented in common customer geography. Increase Service sales for flow measurement start-up and commissioning, calibration, and integration of meter devices into customer control systems. Promote Valve Automation capabilities for customer applications and to include valve repair & maintenance programs. Contribute to the Cross Company content creation process. This requirement is directed by the Sales Manager and includes interaction with Marketing for blogs, videos, and application successes. Complete any other duties as assigned by the Sales Manager. This may include customer related tasks, projects management, or miscellaneous tasks as directed. Education/Experience 3 years industry-related experience. College degree required. Knowledge Required Business acumen to advance organization goals, based on relevant process, market and trends. Excellent problem solving skills. Decisively identify action plans required for customer issues. Outstanding product expertise for each Instrumentation Group technology, including flow measurement, valves, and safety equipment. Provide advanced application knowledge for customer troubleshooting and solutions, Able to meet technical expertise levels as follows: Understand how components work and function in process systems Recognize information required to properly specify a valve or instrument Recommend the appropriate product based on information furnished by the customer Read parts drawings to convert or specify repair parts Read engineering drawings and dimensional specifications Recognize major features, advantages, and benefits of Instrumentation Group products REQUIRED COMPETENCIES Interpersonal Savvy - builds relationships and relates openly with diverse groups of people Communicates Effectively - follows through with attention to detail, assumes personal accountability to commitments delivers written and electronic communication in clear, concise manner Builds Networks - ability to work well with broad spectrum of personality types both within Cross company and outside the organization Action Oriented - readily takes action on challenges with energy and enthusiasm Handles tough situations with direct supervision from Sales Manager Servant Leadership - team player who can influence and inspire co-workers to common goals Drives Results - self-motivated individual with track record of exceeding Cross company objectives Customer focused - gains insight into customer needs identifies opportunities beneficial to customer Resilient - confident and focused under pressure; maintains a positive attitude despite setbacks Functional/Technical - possesses required skill set to do his/her job at high level of accomplishment PHYSICAL AND MENTAL REQUIREMENTS Physical ability to navigate and visit industrial process environments Physical ability to drive long distances Overnight travel is possible Public speaking in small or large group settings

As a Wealth Planning Researcher within Vanguard's Investment Strategy Group-Advised Wealth Planning Strategies team-you'll play a pivotal role in shaping the future of wealth planning. In this intellectually rich environment, you'll lead research initiatives that enhance our existing methodologies and pioneer innovative wealth planning strategies. Grounded in rigorous quantitative analysis, your work will ensure Vanguard's advice remains industry-leading. Collaborating with subject matter experts and internal stakeholders, you'll align our guidance with evolving client needs and business priorities. As a trusted authority on complex financial planning topics, you'll also provide strategic insights to internal and external audiences and mentor investment analysts across the organization. Responsibilities: * Leads the development of changes to Vanguard's wealth planning methodology. Partners with subject matter experts to design solutions to meet changing business needs, regulatory requirements, and to position Vanguard's advice ahead of external competitive developments. * Serves as an expert on the application of Vanguard's wealth planning methodology in the development of client investment strategies and construction of portfolios. Contributes to overall wealth planning methodology development. * Researches, conducts analyses, and provides recommended changes to investments, portfolio construction, and wealth planning guidance. Ensures compliance with Vanguard wealth planning methodology and investment guidelines while applying knowledge of the external business environment and its implications on Vanguard's strategic direction. * Serves as a subject matter expert for crew and leaders. Develops and conducts wealth planning methodology training activities for all crew delivering advice to clients. * Develops an expert-level understanding of overall financial markets and the related legal, tax, and regulatory issues that impact Vanguard's wealth planning methodology. Supports investments-related projects to analyze and research opportunities to enhance client investment strategies. * Participates in special projects and perform other duties, as assigned. Qualifications: * Deep expertise in financial planning topics, including tax and estate planning. * Minimum of five years related work experience in research roles or equivalent educational experience. * Graduate degree in Financial Planning, Economics, Finance, or related fields strongly preferred. * Demonstrated experience with utility-based lifecycle financial planning models strongly preferred * Proficiency in Python for model development preferred. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Are you passionate about delivering exceptional service and building meaningful relationships with sophisticated clients? Join Vanguard's Advice & Wealth Management Division as an Ultra High Net Worth (UHNW) Client Consultant, where you'll partner closely with Advisors and Relationship Managers to support some of our most valued clients. In this inbound phone-based role, you'll be the first point of contact for UHNW clients-providing differentiated service, resolving complex inquiries, and uncovering additional needs through thoughtful conversations. You'll use the Professional Selling Skills framework to deepen relationships and share critical insights with Relationship Managers in a pooled support model, contributing directly to our relationship management and sales strategy. This is more than a service role, it's a launchpad. This role offers a strong foundation in relationship management, sales, and investment expertise, with opportunities to grow and explore future roles within Advice Wealth Management-such as Relationship Manager, Advisor, or other advanced client support positions. In this role, you will: * Serve as the initial contact for UHNW clients, resolving complex account issues and providing investment guidance. * Use the Professional Selling Skills framework to identify client needs and share insights with Relationship Managers. * Deliver high-quality, efficient service while anticipating client needs and offering proactive solutions. * Collaborate across teams to maintain and enhance the UHNW client experience. * Document client and team feedback to support continuous service improvement with the business. * Build expertise in Vanguard products, services, and industry trends to guide clients effectively. What it Takes * Minimum of three years' experience in Financial Services; client service experience preferred. * Undergraduate degree or equivalent combination of training and experience. * Active SIE and FINRA Series 7 license, and either the Series 66 or the ability to obtain the Series 66 within 90 days of joining. * Ability to build trust and rapport with clients, using a consultative sales model to uncover needs and deliver meaningful solutions. * Confidence in discussing portfolio allocation, investment cost basis, asset location, and mutual fund trade basics. How We Will Support You * Fully paid training and coaching to help you obtain required licenses. * Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for professional designations such as the CFP-to help you build expertise and grow your career within Advice & Wealth Management Qualifications: * Minimum of three years related work experience in the Financial Services industry. * Experience in client services preferred. * Undergraduate degree or equivalent combination of training and experience required. * This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties. Why Vanguard At Vanguard, we believe in supporting our "crew" personally through all life stages. Total potential compensation for this role is $84,000-$92,000 ($70,000-78,000 base salary plus up to a $12,500 bonus and additional hourly pay) within your first year upon obtaining the required licensing and achieving performance standards. In addition, Vanguard provides a competitive benefits package to all employees. Some of our benefits include: * World class training and development programs to equip you with the tools to take the FINRA Series 7 and 66. * A $1,500 taxable annual FlexFund stipend that allows you to select from a wide variety of well-being and lifestyle expenses. * An annual bonus (known internally as Partnership) based on company performance. * 18 PTO days and 10 federal holidays, with the unique ability to purchase an additional week of PTO. * Industry-leading retirement savings - up to 4% matched contributions, and 10% employer contribution without condition. * Best-in-class medical, dental, and vision coverage with on-site health perks: * CrewCare: our own onsite health-clinic for you and your loved ones. * ShipShape: onsite fitness center. * LYRA: a program to provide care for your emotional and mental health - how, when, and where you need it, at no cost to you. * Education benefits including tuition reimbursement designed to support you in furthering your education. * Strong parental leave, including adoption and surrogacy, benefits - because we know every family looks different! For a deeper look into our benefits, please visit our Why Vanguard page! Special Factors Vanguard is not offering visa sponsorship for this position. If you are offered and accept this position, and you do not have the necessary FINRA licenses for the role, then you must obtain the required licenses within the specified period of time. Additionally, if you are not currently registered with FINRA in any capacity, prior to moving into this licensed role, you will be asked to provide authorization for Vanguard to conduct a credit and criminal check in accordance with the FINRA regulations. Please note, the credit and criminal check requirement does not apply to crew who are currently registered with FINRA. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

As AI transforms the financial industry, securing AI-driven applications is mission-critical. Vanguard is seeking an innovative security leader to shape the future of AI security by designing and executing advanced threat models for cutting-edge AI systems. This is your opportunity to influence enterprise-wide security strategy and protect millions of investors by ensuring the integrity of AI-powered solutions. You'll be the go-to expert for AI application threat modeling, leading initiatives that safeguard machine learning pipelines, large language models (LLMs), and AI-driven platforms. Your work will directly impact Vanguard's ability to deploy AI securely and responsibly. This Hybrid role (in office Tues-Wed-Thurs) can be based in Charlotte, NC, Dallas, TX, or Malvern, PA Core Responsibilities: * Lead AI Threat Modeling: Design and execute threat models for AI applications, including adversarial testing and model robustness evaluations. * Assess AI Security Risks: Conduct security assessments and risk analyses for AI architectures, training data, and deployment environments. * Collaborate Across Teams: Partner with engineering and data science teams to embed secure development practices into AI workflows. * Drive Innovation: Stay ahead of emerging AI security trends and integrate best practices into Vanguard's security framework. * Influence Strategy: Advise leadership on strategic security needs and recommend corrective measures for vulnerabilities. * Ensure Compliance: Develop contingency plans for AI-related failures and ensure adherence to ethical and regulatory standards. * Champion Security Standards: Define and maintain security requirements for AI systems, networks, and applications. * Investigate & Respond: Lead investigations into complex security incidents and oversee mitigation strategies. What We're Looking For * Experience: Minimum 8+ years in information security, application security, or related fields. AI security experience strongly preferred. * Education: Undergraduate degree in a related field or equivalent experience. * Certifications: CISSP, GSEC, GPEN, GWAPT, CEH, or similar credentials. * Technical Expertise: Deep understanding of threat modeling, adversarial AI techniques, and secure software development practices. * Leadership: Ability to influence cross-functional teams and drive enterprise-wide security initiatives. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

The Application Security team is responsible for the solutions and processes that secure Vanguard applications and operations. As an Application Security Specialist, you will play a pivotal role in ensuring the security and compliance of the Vanguard software development lifecycle (SDLC). You will help develop strategy, implement new technology, maintain technical controls, assess vulnerabilities, and collaborate with developers to ensure that the proper guardrails are in place to enable the continuous and secure delivery of applications. This Hybrid role (in office Tues-Wed-Thurs) can be based in either Charlotte, NC, Dallas, TX, or Malvern, PA (HQ) Duties and Responsibilities * Utilize application development, deployment, and security experience to help guide Application Security strategy and secure the software development lifecycle (SDLC). * Utilize current and emerging security technologies to identify, assess, and remediate application vulnerabilities (SAST, SCA, IAST, DAST, Containers, etc.) * Configure and onboard teams to dynamic scanning tools across CI/CD environments. To include the management of authentication and integration of DAST scanners with target applications and platforms. * Design, implement, and continuously refine API security requirements and architecture patterns that proactively address emerging threats and align with enterprise security and system design principles. * Ensure the proper implementation, coverage, and function of the application security solutions. * Develop and implement strategies to secure current and emerging technologies (cloud, containers, serverless, mobile, AI/ML, etc.). * Conduct in-depth analysis of vulnerabilities in software and application deployment processes, proposing and implementing remediation measures. * Identify and execute opportunities to automate Application Security processes to improve the efficiency and effectiveness of security measures. * Gather and report metrics from application security solutions and processes to provide meaningful insights into the maturity of the Application Security program. * Collaborate with developer community and enhance their experience in remediating SDLC security vulnerabilities. * Provide guidance and training to development and cloud engineering teams on secure coding and deployment best practices. * Stay up to date on application security practices and standards; participate in educational opportunities; read professional publications. * Maintain comprehensive documentation of technology, projects, processes, etc. * Participate in special projects and other duties as assigned. Qualifications * Undergraduate degree in a related field or equivalent combination of training and experience. * Strong experience deploying and operating DAST tools to include managing team onboarding, authentication setup, and CI/CD integration. * Experience with other well-known application security tools (SAST, SCA, IAST, RASP, etc.) * Strong knowledge of application development, build, and deployment processes (development, IDEs, repositories, branching, pipelines, cloud, containers, serverless, etc.). * Familiarity with industry standards such as NIST, OWASP, and MITRE. * Relevant certifications in application development, security, application security, DevSecOps, or cloud are a plus. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Provides the organization with legal advice and representation on matters related to Vanguard's business activities and investment products. Prepares resolutions and participates in major legal actions. Liaises with the business on strategic issues and regulatory matters. Are you a seasoned legal professional with a passion for navigating the complexities of investment advisory services? Vanguard is seeking a strategic legal advisor to play a pivotal role in shaping and safeguarding our discretionary and non-discretionary registered investment advisory offerings. This high-impact position offers the opportunity to influence business decisions, ensure regulatory compliance, and represent Vanguard in significant legal matters-all while mentoring junior staff and staying at the forefront of industry developments. Responsibilities * Acts as a subject matter expert and provides business leaders with legal advice on issues impacting Vanguard's discretionary and non-discretionary registered investment advisory offerings. Ensures that business activities, policies, practices and transactions comply with relevant laws and regulations." * Drafts and negotiates legal documents such as regulatory filings, contracts, agreements, and correspondence of legal significance. * Monitors, analyzes, and responds to legislative and regulatory developments related to Vanguard's business activities and investment products to ensure they are adequately addressed. * Represents the organization in complex, controversial, significant, or specialized legal proceedings before courts, government agencies, or other authorities so the organization's interests are protected. * Directs the work being performed by outside counsel. Reviews and evaluates outside counsel invoices. * Maintains a high level of expertise in regulatory law, Vanguard's business and products, and the investment industry. Stays abreast of industry and regulatory developments affecting Vanguard, and maintains affiliations with relevant industry, compliance, and risk associations. * Coaches junior staff and helps resolve problems. * Participates in special projects and performs other duties as assigned. Qualifications * Minimum eight years related legal work experience. * Undergraduate degree or equivalent combination of training and experience. Law degree (JD) preferred. * Expertise in the Investment Advisers Act and applicable regulations. * Knowledge of FINRA rules and ERISA's prohibited transaction exemptions are a plus. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Provides expert level IT technical lead services, including the direction, evaluation, selection, configuration, implementation, and integration of new and existing technologies and tools. Provides advanced level technical support for complex projects. Ensures the viability of IT deliverables. Recommends development options and approves the team's technical deliverables. Conducts testing, including functionality, technical limitations, and security. Identifies potential solutions and approves technical solutions proposed by team members. Elevates complex technical issues to IT experts. Resolves technical problems discovered by testers and internal clients. . Responds to and resolves technical issues in a timely manner. Troubleshoots, diagnoses, and resolves hardware or software issues that span multiple technology domains, as elevated from the team. Develops technical standards and documentation. Designs, implements, and deploys cloud platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions. Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on cloud computing platforms and system integration into existing cloud computing platforms. Maintains comprehensive technical knowledge of software and infrastructure platforms. Core Responsibilities: * Provides expert level IT technical lead services and direction for critical software, middleware, or hardware projects on multiple platforms. Provides technical expertise and completes complex development, design, implementation, architecture design specification, and maintenance activities. * Ensures the viability of IT deliverables. Recommends development options and approves the team's technical deliverables. Conducts testing, including functionality, technical limitations, and security. * Identifies potential solutions and approves technical solutions proposed by team members. Elevates complex technical issues to IT experts. Resolves technical problems discovered by testers and internal clients. . Responds to and resolves technical issues in a timely manner. Researches issues and performs root cause analysis. Anticipates technology problems and prevents them. * Communicates with key stakeholders on project issues and implications. Evaluates the impacts of change requests on technologies and effectively persuades and influences others on ideas. * Maintains a current and working knowledge of IT development methodology, architecture design, and technical standards. Mentors IT staff and identifies training needs. As new standards are instituted, ensures their usage by team members. * Reviews and approves documentation and diagrams created by IT team members. Writes documentation, including technical standards and processes. * Identifies opportunities for continuous quality improvement of technical standards, methodologies, and technologies. * Participates in design, code, and test inspections throughout product life cycle to identify issues. Participates as a technical consultant at other project meetings. Presents technical status and issues at milestone reviews. * Thoroughly understands and complies with Information Technology and Information Security policies and procedures, and verifies that deliverables meet requirements. * Participates in special projects and performs other duties as assigned. Qualifications: * 3+ years related work experience with ControlM * Experience of working with Third Party SaaS implementations * Excellent collaboration and communication skills, especially in cross-functional settings. * AWS pipeline knowledge * Troubleshoots software systems on cloud computing platforms and system integration into existing cloud computing platforms * Stakeholder experience Preferences: * Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. * AWS Certification Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Full-time Description Carolina Precision Technologies-Mooresville (CPT) is a premier, full-service precision manufacturer for the medical and aerospace industries. We are a market-leading manufacturer of various medical surgical instruments, cutting tools and implants. Along with various components utilized in the aerospace industry for life saving/preserving assemblies and apparatus'. 1st shift opening - 5:00 am - 3:30 pm (Monday through Thursday) Duties and Responsibilities Skilled in blueprint reading Ability to Operate CNC Swiss Screw Machines Inspect parts per print and maintain in-process documentation Clear waste material from CNC machines during machining process Maintain proper material and lubrication levels for machine to consistently be in operation Proficient use of micrometers, calipers, various types of gauging, and specialized inspection equipment Multi spindle experience is a plus Strong aptitude level for learning new parts/processes in a consistently changing environment with a detailed On-The-Job training process Ability to adhere to a static work schedule with overtime opportunities Must have strong documentation skills Maintain clean, clear work environment Minimum Requirements Ability to stand for 8 hours and lift up to 50 lbs Benefits Competitive salary including a full range of health benefits, paid time off, eligible for 401k after 3 months of service. Pay will be based on experience.

Full-time Description Carolina Precision Technologies (CPT) is a premier, full-service precision manufacturer for the medical and aerospace industries. We are a market-leading manufacturer of implants, specialty surgical instruments, cutting tools, and delivery systems for orthopedic, sports medicine, trauma, extremities, other MedSurg applications and aerospace components. Duties and Responsibilities Ability to lead the 2nd Shift team Ability to problem solve issues as they arise Skilled in blueprint reading Skilled CNC Swiss Screw Machine Operator -preferred Knowledge of running CNC machines Inspect parts per print and maintain in-process documentation Clear waste material from CNC machines during machining process Maintain proper material and lubrication levels for machine to consistently be in operation Proficient use of micrometers, calipers, various types of gauging, and specialized inspection equipment Familiarity with Citizen Machines is a plus Strong aptitude level for learning new parts/processes in a consistently changing environment. Ability to adhere to a static work schedule with overtime opportunities Must have strong documentation skills Maintain clean, clear work environment Essential Physical Requirements: Ability to stand for 10 hours and lift up to 10 lbs.

Provides administrative support to a department and senior leader (MD-1). As an Administrative Associate, you will play a crucial role in ensuring the smooth operation for the leaders in Personal Investor Data and Analytics Office. Your responsibilities will include managing complex schedules, organizing events, handling expense reports, providing top-notch administrative support, and acting as an office manager. This position requires a proactive, detail-oriented individual who can make rational decisions independently and represent the department with professionalism. Key Responsibilities: * Calendar Management: Maintain a complex and ever-changing calendar, proactively rearranging and rescheduling meetings based on priorities. * Event Coordination: Organize and coordinate events, including full-day and multi-day on-sites and offsites. * Expense Management: Manage expense reports and order/inventory department office supplies as needed. * Communication: Maintain department distribution lists and provide accurate, complete, and timely management of phone and email messages. * Meeting Preparation: Review schedules and ensure the person you are supporting is prepared, coordinating all appropriate team members/attendees with required materials. * Professional Representation: Represent the department with a consistent and high level of professionalism, interacting with senior leaders and vendors with ease. * Client Identification: Quickly identify clients, their affiliates, and their emails appropriately. * Travel Coordination: Maintain travel arrangements, including global and international travel, supplying required documents and assisting with needed materials (vaccinations, etc.). * Conference Room Management: Own executive conference room requests, rearranging and helping other parties identify alternate conference spaces. * Special Projects: Participate in special projects and perform other duties as assigned. Qualifications: * Experience: Minimum of 3 years of administrative or related experience, preferably in a medium to large size organization. * Education: High school diploma or an equivalent combination of training and experience; Associate degree or related degree preferred. * Skills: * Ability to follow established procedures and guidelines, with the opportunity to exercise independent judgment. * Proficiency with Microsoft Office products. * Strong organizational and interpersonal skills. * Ability to take direction, be adaptable, and balance multiple priorities. * A positive and collaborative demeanor. * Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and familiarity with office productivity tools such as SharePoint, Teams, or Google Workspace is a plus. * Strong time management, attention to detail, organizational skills, and verbal/written communication are essential. * Ability to multitask and handle confidential information with discretion. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Advice and Wealth Management Risk is a team of high caliber individuals who are constantly innovating and building better ways of developing Risk Framework and underpinning components, building better risk insights through data analytics and building strong relationships with our business partners. We generate impactful insights and our seat at the table is earned and respected across Vanguard. We are looking for an ambitious high performing risk specialist to complement our team, to assist in the growth and development of the AWM newly created division and it's Risk Management Framework and to provide ongoing consultative support to the business. Responsibilities * Provide risk guidance, oversight, and assurance services to the business based on Vanguard's risk framework. Provide expert level risk advice and direction to the business. * Act as a consultant for senior management team to draw on for advice and guidance regarding efficiency and effectiveness of risk management within the business. * Develop and maintain strong relationships with internal stakeholders to understand their ongoing risk needs. Act as a thought partner to the business. Build credibility as a thought partner and effectively persuades and influences others. * Provide risk thought leadership and expertise. Provide independent challenge and oversight in the development, implementation, and management of risk management strategies in accordance with business goals and objectives as well as standard risk management policies and procedures. * Leverage the best practice for advice and wealth management, and work with controls function and project teams to establish risk mitigation strategies, detailed control improvement plans and approaches to controls monitoring. * Work closely with the global risk partner community, Internal Audit and Compliance to identify areas for further efficiency and opportunities to drive more consistent practices. Support interactions with the wider Global Risk & Security (GR&S) team, facilitating discussions and removing roadblocks where they may arise. * Provide risk-based training program to the business to foster a risk-smart culture. * Keep updated on any specific advice and wealth regulatory requirements including any upcoming changes, and support integrating those into the Risk Management Framework, where applicable. * Participates in special projects and performs other duties as assigned. Qualifications * Minimum of five years risk management or related work experience. Advice or Wealth Management experience is preferred. * Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. * Demonstrated ability to function in an ambiguous & diverse environment while balancing multiple projects * Strong communication, interpersonal, and organizational skills with the ability to contribute in a dynamic, fast-paced team atmosphere * Ability to manage multiple priorities and to perform complex analyses under tight deadlines. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Oversees a team of advanced data analysts responsible for a portfolio of strategic data projects that involve gathering data, verifying its accuracy and generating reports and dashboards. Supports the continuous evolution and strategy of Vanguard's business intelligence and data analytics & reporting capabilities. We are seeking a strategic and results-driven leader to join our team as a Risk Advanced Analytics Senior Manager. In this role, you will lead a team of advanced data analysts focused on driving initiatives that enhance advisor engagement, optimize distribution channels, and inform product development. Your team will manage a portfolio of strategic data projects involving data collection, validation, and the creation of reports, dashboards, and actionable insights. You will collaborate closely with senior stakeholders to deliver high-impact insights, support prioritization efforts, and maximize business value. Key Qualifications * Proven leadership experience in managing high-performing analytics teams. * Strong background in data analytics, preferably within the Risk domain. * Demonstrated ability to generate actionable insights and drive strategic decision-making. * Expertise in analytics journeys, experimentation, and data visualization tools. * Exceptional communication skills with the ability to convey complex data insights clearly and concisely. * Strong stakeholder management and executive presence, with a track record of influencing senior leaders. * Ability to prioritize initiatives effectively and ensure optimal value delivery across projects. Core Responsibilities * Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. * Oversees a team of advanced data analysts as they work with key stakeholders to understand business strategy, questions and goals. Provides sponsorship and subject-matter-expertise to ensure the successful completion of a portfolio of strategic data projects. * Leads team of analysts as they and deliver presentations that translate analytic insights into tangible, actionable solutions for business partners to implement. Provides expert consulting to create recommendations that incorporate an understanding of both the business unit's operational goals and the analytics skills, tools, data and processes to achieve them. Presents findings to senior leadership. * Collects, analyzes, and communicates statistics related to daily business operations. Uses findings to develop processes, procedures, and workflows to improve operational effectiveness. * Develops and maintains strong internal and external relationships in order to manage cross-departmental and cross-divisional data projects and coordinates the resolution of operational problems and issues. * Assists in developing short and long-term initiatives for department to align with business strategies. Participates in business planning activities and develops budgets to determine feasability and resource needs. * Supports team's continuous development to advance their technical skillsets, and to stay informed of industry innovations in analytics and tools. * Defines internal and/or external suite of products and custom and scalable analyses to meet stakeholders' needs for information and insights. Researches and applies industry best practices and market trends. * Participates in special projects and performs other duties as assigned. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

We are seeking a strategic analyst to join our GR&S Data and Analytics team, responsible for developing analytical strategies to identify risk trends. This role transforms complex data from the Risk 360 Data Lake into compelling stories and actionable insights. The role requires a blend of advanced analytical skills, strategic thinking, and leadership capabilities. The ideal candidate should possess expertise in advanced analytics, experimentation, proficiency in generating actionable insights, and experience with data visualization tools to create impactful reports and dashboards. Strong communication skills are essential for effectively interacting with senior stakeholders and conveying complex data insights in a clear and concise manner. Additionally, the ability to prioritize projects and maximize value delivery is crucial. Key responsibilities include designing executive-level dashboards, delivering advanced analytics, and fostering a data-driven culture through strong stakeholder engagement and data governance. As a Data Analytics Lead in GR&S D&A, you will * Drive strategic initiatives that elevate enterprise risk analytics capabilities and align with GR&S objectives. * Optimize data governance to ensure integrity, compliance, and consistency across risk reporting platforms and analytics ecosystems. * Embed analytics into risk appetite frameworks and resiliency planning to strengthen enterprise risk management. * Use advanced analytics to detect latent and emerging risks by correlating internal signals with external trends and develop predictive models to identify emerging risk patterns. * Act as a trusted advisor to senior leadership by translating complex data into actionable narratives for decision-making. Key Responsibilities * Analyze large datasets from Data Lake to uncover insights and support decision-making. * Create compelling data stories to communicate findings to stakeholders and leadership. * Design and deliver executive-level dashboards and reporting frameworks. * Collaborate with cross-functional teams to align analytics with business goals. * Foster a data-driven culture through relationship management and stakeholder engagement. * Ensure data quality, governance, and compliance across all analytics initiatives. * Solve complex and ambiguous problems with innovative analytical approaches. Qualifications * Proven experience in data analytics. Experience in risk analysis is highly desired. * Strong relationship management and stakeholder engagement skills. * Ability to solve big and ambiguous problems using data-driven strategies. * Excellent communication and storytelling skills. * Strong ability to influence and collaborate with senior stakeholders to drive strategic initiatives and achieve business objectives. * Proven track record in developing and maintaining advanced statistical models to estimate the effectiveness of marketing tactics and predict future performance. * Experience with tools and technologies such as Tableau, Power BI, Python, SQL, Dremio, AWS. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

To promote Vanguard's broad array of products and services to prospects and clients for the purpose of winning new business. To uncover and understand prospect and client needs and position the appropriate features and benefits of Vanguard products and services to grow the business. This position encompasses a sales and education component to share knowledge of multiple Vanguard services to existing and prospective clients. Advance your career and our mission At Vanguard, serving people is at the heart of our core purpose to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. That starts with you. As a Sales Consultant, you'll be an advocate for our retail investors and the voice of our organization. You'll provide an exceptional sales experience and support investors who have chosen or are considering investing with Vanguard. Our "crew," as we call our employees, live the mission of doing the right thing for our investors every day. This is your opportunity to be part of that community. In this role, you will: * Connect with retail clients and prospects through an inbound phone channel, engage in a meaningful conversation to understand their needs, and position the Vanguard products and services that they can use to meet their goals and objectives. * Educate clients and prospects on Vanguard's products and services including financial planning, cash management, and funds/ETFs and position appropriate solutions based upon the uncovered client needs. * Identify investors' non-Vanguard assets, conduct advanced needs analysis of clients' financial situation, and provide clients with Vanguard's value proposition to win additional business. * Own the relationship during the sales process. Manage a book of clients and prospects that have not yet committed to Vanguard by engaging them through phone and digital channels to complete the sale. Make success accessible to everyone Are you passionate about serving others? Then let's step forward together to change the way the world invests. We treat our clients and crew with care and compassion. Combine those values with a growth mindset, grit, determination, and learning agility -- and you could launch a dynamic career. We'll be there to support you as you turn your ambitions into action. What it takes * Undergraduate degree or equivalent combination of training and experience. * Minimum of one-year related work experience. Sales experience preferred. * This job requires a regulatory license and/or registration (e.g. FINRA, NASAA). The SIE, Series 7, and Series 66 are required to be obtained within department guidelines. * The SIE is a mandatory requirement of the job and must be obtained no later than 14 calendar days before identified start date * Ability to deliver an exceptional investor experience. * Ability to consistently drive strong sales outcomes. * Ability to manage internal relationships with key business partners to complete the sale. * Experience and comfort in dealing with ambiguity and ability to apply conceptual thinking. * Excellent oral and written communication skills. * Strong problem-solving and time management skills. * Comfort with phone and digital channels in which clients engage with Vanguard. * Contact center experience preferred. Special Factors Vanguard is not offering visa sponsorship for this position. If you are offered and accept this position, and you do not have the necessary FINRA licenses for the role, then you must obtain the required licenses within the specified period of time. Additionally, if you are not currently registered with FINRA in any capacity, prior to moving into this licensed role, you will be asked to provide authorization for Vanguard to conduct a credit and criminal check in accordance with the FINRA regulations. The salary range for this position is $60,000-$75,000. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Do you want to help IT adopt cutting edge technology? This position in Global Technology Operations will accelerate Vanguard's most strategic initiatives and put the latest/greatest technology in the hands of Vanguard's crew and clients. Be a part of the future and join our team! Core Responsibilities: 1. Develops, implements, and monitors master change and communication plans. Contributes expertise and leads a business engagement plan, including ways of assessing readiness and feedback. 2. Provides insight on best practices and common obstacles based on prior change management experiences. Ensures strategies are aligned with the overall department strategy. 3. Communicates business transformation and change management status and issues regularly to stakeholders, including leaders, team members, and senior managers. 4. Builds and maintains effective relationships. Proactively fosters communication between internal and external stakeholders. Influences key decisions across stakeholder groups. 5. Provides oversight across communications and change management activities identifying possible integration opportunities. Communicates solutions on key issues or projects to management and stakeholders. 6. Participates in special projects and performs other duties as assigned. Qualifications: * 5 years related work experience. * 1 year of business transformation and or change management experience. * Stakeholder management experience * Project Management background * Proficient in the Multi-Media space (Videos, Marketing materials, Branding etc...) * Experience with a large organization change management process workflow's. Preferences: * Undergraduate degree or equivalent combination of training and experience. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

The Application Security team is responsible for the solutions and processes to secure Vanguard applications in SDLC. As an Application Security Manager, you will play a pivotal role in defining the strategy and ensuring the security and compliance of the Vanguard software development lifecycle (SDLC). You will lead strategic initiatives to enhance application security and developer experience with security tooling and practices across the enterprise. You'll collaborate with cybersecurity experts, development teams, and business leaders to integrate security into the software development lifecycle (SSDLC), reduce developer friction, and drive measurable improvements in secure coding practices. This Hybrid Role (in office Tues-Wed-Thurs) can be based in Charlotte, NC, Dallas, TX, or Malvern, PA (HQ) An info session for all M3 Roles within the ASR Division is confirmed for Friday, 10/17/2025 at 10am EST. We encourage you to join us on the 17th . The Teams Link for this info session can be found below Qualifications * The Security Manager must set high-level strategy and direction for secure software development and supply chain practices, while establishing clear expectations, goals, and success metrics. This role collaborates with cybersecurity experts, technology teams, suppliers, and business leaders to define and enforce controls that protect enterprise assets and critical systems. * Mentor and lead a global team of application security professionals to implement security tools for dynamic scanning, and to protect software supply chain, APIs, and AI/ML applications. * Collaborate with Vanguard development teams to integrate security tools, standards, and processes into the Secure Software Development Lifecycle (SSDLC). * Implement and manage security tools within CI/CD pipelines to automate vulnerability detection and remediation. * Lead secure software supply chain initiatives including SBOM generation, artifact signing and provenance, and alignment with industry standards. * Craft and deploy application security tools, processes, and documentation to support alignment with OWASP Top 10, Industry Standards, Current Events, and Best-Practices.. * Define governance procedures and provide strategic recommendations on security policies for secure application and ML model development. * Partner with platform and product teams to triage and remediate threats and vulnerabilities across web, mobile, backend, and ML systems. * Create and maintain documentation for integrated security processes, controls, and incident response playbooks. * Develop and maintain a technical roadmap for security tooling and controls to stay ahead of evolving threats. * Translate technical security strategies into business-aligned objectives for product and executive leadership. * Establish a governance framework to benchmark program maturity and team performance. * Stay current on emerging threats, including adversarial ML risks, and lead knowledge-sharing sessions across the organization. Qualifications Bachelor's degree in Computer Science, Engineering, or related field; 7+ years of professional experience in Security Management, Application Security, or ML Security. Proven leadership experience in IT Security and governance. Hands-on experience with SAST, DAST, SCA tools Familiarity with secure ML lifecycle practices (MLSecOps) Desired Skills Strong understanding of secure SDLC, application security testing, and supply chain security. Experience with MLSecOps practices and securing AI/ML pipelines. Familiarity with industry frameworks: OWASP SAMM, BSIMM, SLSA, NIST SSDF. Experience with cloud platforms (AWS, Azure, GCP) and cloud-native security practices. Ability to work independently and define strategic direction without supervision. Excellent communication, leadership, and stakeholder management skills. Certifications such as CISSP, CISM, CSSLP, or equivalent are preferred. Experience with one or more of programming languages such as Python, Java, C#, C++, etc. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Join our dynamic full-stack team as we lead modernization initiatives that transform the experience for Plan Sponsors. We're building greenfield applications using cutting-edge technologies, automation, and cloud-native practices. Our mission: deliver exceptional business value and transparency to stakeholders while driving innovation at scale. As a Senior Application Engineering Tech Lead, you'll be the go-to expert for guiding technology strategy, evaluating and integrating tools, and ensuring robust, resilient applications. Your leadership will shape our approach to reliability, observability, and seamless integration across the stack. This Hybrid role (in office Tues-Wed-Thurs) can be based in either Charlotte, NC, or Malvern, PA (HQ) Key Responsibilities * Application Monitoring & Incident Management: Implement and optimize observability practices using Splunk, CloudWatch, Honeycomb, and Datadog * Proactively monitor performance and triage production issues across UI (Angular), backend (Spring Boot), and AWS cloud infrastructure * Root Cause Analysis & Continuous Improvement: Perform deep-dive failure analysis using logs and dashboards. Collaborate with developers to deliver hotfixes and long-term stability solutions * Deployment & Release Engineering: Support CI/CD pipelines with Jenkins, GitHub Actions, and Terraform. Validate releases in staging and production, ensuring rollback strategies are in place * Cloud Infrastructure Operations: Manage and optimize AWS services (ECS, S3, RDS, Lambda, CloudFormation, IAM). Drive cost-efficiency initiatives like right-sizing and serverless adoption * Security & Compliance: Enforce security best practices and compliance standards. Support audits and implement controls for sensitive data * Documentation & Knowledge Sharing: Maintain runbooks, SOPs, and troubleshooting guides. Lead knowledge transfer sessions and foster team learning Qualifications Strong experience in Angular (v8+), Spring Boot, and RESTful APIs Proficiency in AWS services and cloud-native operations Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, Terraform) Expertise in monitoring/logging tools: Splunk, CloudWatch, Datadog Solid understanding of microservices architecture and containerization (Docker, ECS) Excellent problem-solving and communication skills Education & Experience Minimum 5-8+ years of relevant experience, including 3+ years in development Bachelor's degree or equivalent; Master's preferred Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Join Vanguard's AWS Platform Ops Team-Shape the Future of Cloud Operations! Are you ready to be at the forefront of Vanguard's cloud transformation? As a member of our AWS Platform Ops team within Global Technology Operations, you'll play a critical role in ensuring the operational health and availability of Vanguard's AWS Cloud Environment. You'll respond to real-time alerts, collaborate with application teams across the organization, and help solve complex challenges in how applications leverage AWS infrastructure. But your impact goes beyond troubleshooting-you'll help design and maintain our self-service automation suite, empowering development teams to resolve issues independently and drive innovation. This is your chance to work alongside IT and Security professionals, gain exposure to diverse application architectures, and make a tangible difference in Vanguard's cloud journey. If you're passionate about cloud technology and eager to be at the heart of change, Vanguard's AWS Platform Ops team is where you belong. Join us and help shape the future of cloud operations! Responsibilities: * Designs, implements, and deploys cloud platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions. * Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms. Maintains comprehensive technical knowledge of software and infrastructure platforms. * Develops technical standards. Tests and evaluates IT vendor products. Reviews configuration parameters to optimize system performance and maximize operation uptime * Elevates code into the development, test, and cloud production environments on schedule. Provides follow up production support. Submits change control requests and documents. * Learns and understands client area business functions and requirements. Determines the appropriate technical tool to address the client's business needs. * Trains and mentors more junior staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff. Provides guidance and consultation as required. Updates, writes, and maintains documentation for the department. * Administers system activities. Writes the technical portion of assigned deliverables. Performs systems analysis, including system requirements analysis and definition, and logical design. * Participates in special projects and performs other duties as assigned. Qualifications: * Minimum of five years related work experience. * Strong Operational Knowledge of AWS Core Services (CloudFormation, Lambda, S3, VPC, ECS, EC2, IAM, KMS) * AWS Solutions Architect * Experience in Alerting and Monitoring platforms like Splunk and Grafana * Experience building Self Service Automation Platforms for others to consume (Sevicenow, Python) * General scripting experience (python, PowerShell, bash, AWS CLI) * Knowledge of CI/CD Pipeline Products and how they are used (Github Actions primarily, Bamboo acceptable) * Strong IT Troubleshooting skills for break/fix situations * Undergraduate degree in a related field or the equivalent combination of training and experience. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.