Vending machine operator job description
Updated March 14, 2024
3 min read
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Example vending machine operator requirements on a job description
Vending machine operator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in vending machine operator job postings.
Sample vending machine operator requirements
- High school diploma or equivalent
- Knowledge of vending machines and customer service protocols
- Ability to lift and carry heavy objects
- Good organizational and time-management skills
- Strong troubleshooting and problem-solving abilities
Sample required vending machine operator soft skills
- Excellent interpersonal and communication skills
- Customer-oriented approach and positive attitude
- Ability to work independently and efficiently
- Attention to detail and accuracy in handling cash
- Ability to stand and walk for long periods of time
Vending machine operator job description example 1
Globe Telecom vending machine operator job description
Lead best in class service strategies, combining internal, cross-functional, and industry insights. Influence, and execute winning approaches to national service through strong relationship management inside and outside of Globe. Identify and lead continuous improvement programs with service companies performing facilities operations and maintenance. Leverage reporting, data, and analytics to drive preventive maintenance programs and service performance
DUTIES AND RESPONSIBILITIES
Create a better relationship between internal organization, customers and vendor partners.
Strategic Management
Aid in planning and facilitating the group's strategy formulation Determine strengths and weaknesses, operational effectiveness and opportunities Provide recommendation based on the internal and external factors to minimize risk and formulate plans to achieve long term goals Collaborate and work with placeholders in reviewing and providing the action to meet the team's objective
Operations Management - Aftersales
Work with internal placeholders and support group to ensure that all issue on servicing are addressed Ensure that manpower capacity can manage daily operational requirement Act on issues affecting operations either directly or by escalating this to appropriate group that will provide the RCA and resolution Address process gaps through regular cadences with enabling group for faster resolution of pending issues, drive collaboration.
Vendor Management
Ensure compliance of vendor partners on the set policies of GlobePerform as functional bridge amongst vendor partners and internal stakeholders Track , measure, report and evaluate vendor performance Identify improvement areas and implement enhance efficiencies associated with vendor management and productivity Stimulate steady process enhancement to present increasing operational efficiency in the entire business partner process Monitor contractual agreements
Process Management
Help facilitate teams to critically review current processes for effectiveness, quality and simplification Support development and implementation of solutions to improve operational efficiency
Interaction Management
Use technology to help manage various interaction of users such as IVR, Digital Channel, etc. to help in the improving customer experience and operational efficiency Provide internal and external customer feedback on deployed tool Enrich VOC findings through various cadences, call listening sessions with internal placeholders Collaborate with internal stakeholders in closing the loop and addressing customer issues raised in VOCCollaborate with platform owners and recommend improvement on tools based on customer's feedback
REQUIREMENTS
Work Experience
Experience in Vendor Management, Operations, Order Fulfillment , aftersales and related functions IT/Telco, Banking or BPO industry experience
Level of Knowledge
Bachelor's degree minimum requirement in Business Administration, Management, or related field Knowledge on Six Sigma is an advantage No license requirement No required membership in a professional organization
Competencies
Negotiation & Influencing skills Stakeholder ManagementCustomer Relationship ManagementPresentation & CommunicationBusiness Process UnderstandingProduct and Service knowledge Analytics AcumenTactical & Strategic ThinkingProject ManagementPeople ManagementQuality and Risk Management
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
DUTIES AND RESPONSIBILITIES
Create a better relationship between internal organization, customers and vendor partners.
Strategic Management
Aid in planning and facilitating the group's strategy formulation Determine strengths and weaknesses, operational effectiveness and opportunities Provide recommendation based on the internal and external factors to minimize risk and formulate plans to achieve long term goals Collaborate and work with placeholders in reviewing and providing the action to meet the team's objective
Operations Management - Aftersales
Work with internal placeholders and support group to ensure that all issue on servicing are addressed Ensure that manpower capacity can manage daily operational requirement Act on issues affecting operations either directly or by escalating this to appropriate group that will provide the RCA and resolution Address process gaps through regular cadences with enabling group for faster resolution of pending issues, drive collaboration.
Vendor Management
Ensure compliance of vendor partners on the set policies of GlobePerform as functional bridge amongst vendor partners and internal stakeholders Track , measure, report and evaluate vendor performance Identify improvement areas and implement enhance efficiencies associated with vendor management and productivity Stimulate steady process enhancement to present increasing operational efficiency in the entire business partner process Monitor contractual agreements
Process Management
Help facilitate teams to critically review current processes for effectiveness, quality and simplification Support development and implementation of solutions to improve operational efficiency
Interaction Management
Use technology to help manage various interaction of users such as IVR, Digital Channel, etc. to help in the improving customer experience and operational efficiency Provide internal and external customer feedback on deployed tool Enrich VOC findings through various cadences, call listening sessions with internal placeholders Collaborate with internal stakeholders in closing the loop and addressing customer issues raised in VOCCollaborate with platform owners and recommend improvement on tools based on customer's feedback
REQUIREMENTS
Work Experience
Experience in Vendor Management, Operations, Order Fulfillment , aftersales and related functions IT/Telco, Banking or BPO industry experience
Level of Knowledge
Bachelor's degree minimum requirement in Business Administration, Management, or related field Knowledge on Six Sigma is an advantage No license requirement No required membership in a professional organization
Competencies
Negotiation & Influencing skills Stakeholder ManagementCustomer Relationship ManagementPresentation & CommunicationBusiness Process UnderstandingProduct and Service knowledge Analytics AcumenTactical & Strategic ThinkingProject ManagementPeople ManagementQuality and Risk Management
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
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Updated March 14, 2024