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VGM Insurance jobs in Waterloo, IA - 1072 jobs

  • Sleep Services Care Coordinator

    VGM Insurance 3.8company rating

    VGM Insurance job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator * Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment * Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered * Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met * Document patient communication via an internal platform * Communicate daily with patients regarding compliance with their equipment via phone, email, and text * Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means * Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status * Collect and enter accurate and detailed patient information * Understand, access, and enter patient compliance data through multiple manufacturer platforms * Answer questions from patients, providers, and company staff * Identify and resolve service issues and complaints * Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements * Available for after hours on-call coverage * Follow strict confidentiality and HIPAA privacy and security guidelines * Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: * High school diploma/GED desired * Equivalent professional experience preferred * Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: * Customer service focused * High degree of integrity and trust * Ability to multitask and prioritize * Possesses strong time management and organization skills * Detailed oriented * Works well under pressure and is punctual * Flexible with the ability to routinely adapt to change * Team player with excellent communication skills Physical Requirements: * Working at a physical desk, moving about the office and facility as needed for work * Operation of office machinery and equipment * Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $35k-50k yearly est. 5d ago
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  • CPAP Program Manager

    VGM Insurance 3.8company rating

    VGM Insurance job in Waterloo, IA

    VGM Fulfillment is a national leader in CPAP machine and resupply order fulfillment. As an employee-owned company, every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking, packing, shipping, and inventory management. Our network of fulfillment centers is strategically located throughout the United States providing coverage to all 50 states. This role needs to be present onsite daily at our warehouse location in Waterloo, IA. Position Summary: The CPAP Program Manager within VGM Fulfillment is responsible for developing and overseeing the CPAP program across all distribution centers and remote teams, ensuring employees have the tools and processes needed to deliver exceptional service. This role emphasizes collaboration with internal departments, including operations, quality, safety, and customer service, while providing direct leadership to the machine pressure setting, refurbishment, repair, and asset recovery teams. Reporting to: VP of Operations Working Location: On-site in Waterloo, Iowa daily Work Hours Classification: Full-time, Monday-Friday, 8am-5pm CST with additional hours as needed Position Responsibilities: * Manage CPAP program operations and achieve departmental goals and KPIs as set by leadership * Provide team leadership to CPAP Program staff (on-site and remote) through training, guidance, mentoring, development, performance management, regular communication, annual reviews, and more * Ensure CPAP machines are delivered efficiently, safely, cost-effectively, and in full regulatory compliance * Responsible for the oversight of handling incoming requests from vendors, patients and customers * Partner with implementation team to standardize the machine setting process * Assist with the development, implementation, and management of CPAP program processes, workflows, and best practices * Define and streamline all departments within scope, ensuring effectiveness and efficiency in team operations, communication, and performance * Follow strict HIPPA confidentially guidelines * Oversee implementation of health and safety initiatives, practices and behaviors * Ensure the safety of all personnel, equipment, and property; auditing inspections and safety investigations as required and taking corrective action when needed, and completing all necessary documentation * Maintain compliance, safety, security, and quality standards by ensuring strict adherence to company policies and procedures * Maintain a clear and organized work environment by ensuring all work areas are kept tidy and free of hazards by regularly cleaning and organizing tools, equipment, and materials. * Embody the VGM Power of One Principles * Complete other projects and perform other duties as assigned Position Qualifications: * 5+ years of experience and proven success leading a team is required, preferably with a mix of on-site and remote employees * Experience working with CPAP machines and pressure settings * Experience with Microsoft D365 * Licensed professional (RN/RT) preferred but not required. Maintain license and accreditation requirements needed for the position * Proven ability to routinely adapt to change, provide exemplary customer service skills, and demonstrate excellent verbal and written communication skills * Attention to detail and follow through on commitments * Work cooperatively in a team environment to achieve business goals and growth opportunities * Be available to come in early and stay late as needed to provide adequate support to the business Physical Requirements: * Ability to lift upto 15lbsat times * Ability to stand and walk throughout the facility75% of the workday * Visual abilities to include reading, distance vision and peripheral vision * Ability to lift, push, and slide product and equipment typically weighing up to 15lbs, and some weighing up to 30lbs * Ability to react quickly and move quickly to various locations throughout the building as needed What's more? At VGM Group, we are 100% employee owned. See below or click to view more about VGM! VGM General Overview: Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit ***************** This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $63k-100k yearly est. 19d ago
  • Senior Analyst, Supply Chain Program Management

    Asurion 4.0company rating

    Smyrna, TN job

    Senior Analyst, SCM Channel Management PURPOSE AND DESCRIPTION The Senior Analyst, Supply Chain Channel Management, will be assigned to specific client accounts and will be responsible for using data and inputs from the supply chain team to complete financial and operational analysis and provide recommendations on options that will help the team define the best path forward when it comes to achieving program targets. Depending on the project or recommendation, this person will also be responsible for keeping track of targets and deadlines to make sure we deliver new or different capabilities on time and on budget (with leadership oversight). The successful candidate must possess strong financial, analytical, problem solving, and basic project management skills, as well as be able to work cross-functionally with Asurion finance and supply chain stakeholders. A strong sense of curiosity and ability to question “why something is as it is” is paramount. ESSENTIAL FUNCTIONS Program Decision Making Build financial models in excel and use that data to make recommendations to the business about the best path forward. Understand financial modeling built by others to understand and communicate downstream business impacts to various levels within the organization. Validate complex financial models to make sure inputs align with business KPIs and capabilities. Provide inputs into pricing exercises, as directed by leadership. These inputs will be gathered from dashboards or analysis from multiple sources but will potentially need to be adjusted to address each pricing exercise. This person will work with their leader to create compelling material and commentary for use in presentations to explain financial findings, business cases, and monthly results/priorities. Performance Tracking and Monitoring Monitor and explain changes in program KPIs. This will require cross-functional work with the supply chain teams to understand root causes of issues as well as articulating what the team is doing to address the issues. Understand financial impact of movements in KPIs to help prioritize work for self and to know when it is important to do more research on KPI trends. Understand and document supply chain processes and guiding principles. This will help identify process gaps, similarities and differences by program that may need to be standardized and identify potential areas to explore for initiative savings. Serve as an inspector in forums such as the WPM and initiative meeting, asking critical questions about impacts to metrics and questioning “why something is as it is.” Program Communication Working with supply chain team and finance, coordinate flow of information and assimilate data necessary to prepare required weekly and monthly dashboarding and presentations that will be used in meetings. Speak to portions of program performance and metrics in standard weekly and monthly forums such as the MBR. Serve as a key business connection between supply chain, finance, and Program Management, communicating changes, trends, and forecast inputs to both groups to keep our financial projections and business cases as updated and aligned as possible. Issue Management In a complex and dynamic business such as ours, things break and exceptions arise. When alerted by leaders across supply chain of an event that requires research, this person will work with the supply chain team to identify what happened and what we may need to do to fix it. Identify root causes of issues and push the supply chain team to fix processes in sustainable ways. Project Management Help leaders collect inputs or status updates from members of the project team as requested. Work with leadership to pull together project plan timelines, deliverables, and owners. Other duties as assigned MINIMUM REQUIREMENTS Skills/Knowledge: Bachelor's degree and 2-4 years of experience in finance, Accounting, or Project management required. If experience falls outside of these disciplines, then candidate must demonstrate cross-functional work experience across multiple business functions that gives them financial/project management exposure. Experience in financial excel modeling, especially operations FP&A Systems aptitude The ability to develop complex formulas, perform calculations and demonstrate how data was derived Experience with financial or analytical scenario analysis with complex data sets. The ability to create reports, dashboards and financial records Demonstrated ability to collect and organize data to help frame problems and possible solutions. Position requires a strong verbal & written communication skill set and the ability to communicate well with all levels of management as well as across various disciplines A self-directed individual with a strong ability to manage ambiguity and who adapts readily and easily to changes in priorities and business conditions Ability to excel in an open, flexible, results-oriented, performance-based environment Ability to maintain multiple/overlapping deadlines and deliver in a timely fashion This role is primarily based in the Nashville area. The ability to be in the office at least 3 days per week is required.
    $62k-87k yearly est. 2d ago
  • Associate, Actuarial - Cash Flow Testing

    Global Atlantic Financial Group Limited 4.8company rating

    Des Moines, IA job

    About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION SUMMARY: Global Atlantic's Corporate Actuarial Team is seeking an Associate to join the team in the Boston, MA location. RESPONSIBILITIES: Participate in quarterly Cash Flow Testing for the company's onshore life and annuity business and ensure the timely and accurate preparation, validation, and delivery of Cash Flow Testing results. Develop, update, and maintain controls for Cash Flow Testing process. Work closely with modeling team to implement model changes that reflect new regulatory requirement or business need into Cash Flow Testing models. Collaborate with modeling team on model and assumption changes; Validate and perform reasonableness review of CFT impacts. Work with valuation actuaries to understand statutory reserves and liability assumptions. Perform independent review of liability inputs and outputs. Execute on timely production of asset in-force file and related controls around asset listing and projections. Participate in year-end statutory filings, help construct actuarial memorandums and other regulatory submissions. Support the Appointed Actuary and other actuarial leadership in evaluating and determining actuarial accounting policy and methodology for new and existing products as directed and appropriate. Support internal and external audit functions QUALIFICATIONS: Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required. FSA with more than four years of experience in the life/annuity insurance industry. Direct experience with Statutory valuation and actuarial modeling. Proficient in Python and hands-on experience with large data set is a plus Strong problem-solving and analytical skills. Ownership, adaptive and self-motivated. #LI-KW1 This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Global Atlantic EEOC Statement Global Atlantic is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law. The base salary range for this role $91,500-$174,600 USD Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.
    $91.5k-174.6k yearly Auto-Apply 5d ago
  • Airport Customer Service Supervisor

    GAT 3.8company rating

    Memphis, TN job

    GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
    $29k-40k yearly est. 14d ago
  • Benefits Advisor

    Aflac 4.4company rating

    Iowa job

    Aflac is actively seeking motivated, entrepreneurial-minded individuals to join our team as a Benefits Advisor. In this independent role, you'll introduce businesses to Aflac's supplemental insurance plans and help policyholders gain added financial peace of mind. Whether you're launching a new career or looking to grow in a professional sales role, this opportunity offers flexibility, unlimited income potential, and the support of a trusted Fortune 500 brand. Advantages of working with us: - Enjoy a flexible schedule - no nights, weekends, or holidays - Unlimited earning potential (commissions, renewals, performance bonuses, stock) - Access to company-provided leads and digital sales tools - World-class sales training and ongoing professional development - Bonus opportunities available in your first 3 months* - Offer policyholders added-value services: telehealth, financial wellness, and healthcare navigation** Responsibilities & requirements: - Partner with business owners to provide benefits solutions for their employees - Build a pipeline through lead generation, networking, referrals, and cold outreach - Conduct product presentations and enrollments in person or virtually - Support clients with claims and provide ongoing customer service - Participate in team training, mentorship, and development sessions - Excellent communication, relationship-building, and presentation skills - Sales or customer service experience is a plus, but not required - Must be 18+ and legally authorized to work in the U.S. (no visa sponsorship available) - Positive, professional, and self-motivated attitude About Aflac: At Aflac, we work directly with employers to deliver voluntary benefits to their employees while helping to solve issues small businesses face. Our Benefits Advisors can play a vital role in helping people when they need it most - when they're injured or ill - by providing financial protection and peace of mind so they can focus on recovery, not bills. *This is not a salaried position, Aflac Benefits Advisors earn commissions, bonuses, residual income, and stock. **Aflac's affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers, and does not own or administer any of the products or services provided by the Value-Added Service providers. Each Value-Added Service provider offers its products and services subject to its own terms, limitations and exclusions. Services, Terms and conditions are subject to change and may be withdrawn at any time. The value-added services may not be available in all states, and benefits/services may vary by state. Aflac Benefits Advisors are independent contractors and are not employees of Aflac. Aflac family of insurers includes American Family Life Assurance of Columbus and American Family Life Assurance Company of New York. Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999 Z2500301 EXP 5/26
    $59k-72k yearly est. 12d ago
  • Operations Expert

    Express 4.2company rating

    Tennessee job

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Nashville Outlets Responsibilities Express is seeking a Retail Operations Expert to join our team. The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized. Key Responsibilities Providing coaching and training for stockroom associates as needed. Process shipping and receiving orders according to Express time and efficiency standards. Replenish product as needed. Process freight and sensor product. Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor. Coordinate product pricing and markdowns. Provide check-out support to customers as needed. Process fulfillment transactions quickly and accurately to ensure customer satisfaction. Share information on product, promotions, and loyalty programs. Assist Sales Associates during onboarding and training. Assist with product launches changes according to company SOP. Assist customers as needed on the sales floor with locating product and/or online orders Deliver on all aspects of the customer experience model. Other essential functions may occur as directed by your supervisor Required Experience & Qualifications Education: High School or Equivalent Years of Experience 0 - 2 relevant job experience - minimum 6 months Meets defined availability criteria, including nights, weekends and non-business hours Proficient in use of technology (iPad, registers) Critical Skills & Attributes Demonstrates strong customer service skills Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Ability to multitask and handle multiple customers and/or processes at once Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $55k-105k yearly est. Auto-Apply 7d ago
  • Insurance Customer Service Rep

    Country Financial-Matt Reed Agency 4.4company rating

    Indianola, IA job

    Job Description At COUNTRY Financial - Matt Reed Agency, we combine over 50 years of industry experience with a genuine commitment to helping our clients. We specialize in all lines of insurance and financial services, offering personalized guidance and dependable support to every individual and business we serve. Our office is client-focused and built on teamwork. We take pride in being a supportive, energetic group that values integrity, communication, and growth. If youre looking for a workplace that feels both professional and personal, this is the place to grow your career. As an Insurance Customer Service Representative, you will play an essential role in delivering outstanding client experiences. From handling inquiries and processing policy updates to supporting our agents and helping clients understand their coverage, youll be the face of service excellence in our agency. Base pay: $35,000-$45,000 (based on experience) Paid time off (PTO) and paid vacation Mon-Fri schedule with evenings and weekends off Retirement plan Hands-on training and mentorship Supportive team culture Home office support If youre motivated by helping others, thrive in a team environment, and want a role that keeps you engaged and growing, we encourage you to apply today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Weekends Off Home Office Support Paid Vacations Responsibilities Provide a positive and professional client experience in every interaction Greet clients and prospects who visit the office Contact clients at risk of policy or contract cancellation Manage calendars, schedule appointments, and handle follow-ups Support marketing campaigns and community events Requirements Prior customer service or insurance experience preferred Property & Casualty license (or willingness to obtain upon hire) Strong communication and interpersonal skills Organized and detail-oriented with excellent time management Team-oriented attitude with a proactive, doer mindset
    $35k-45k yearly 8d ago
  • Client Relationship Manager

    Sun Life Financial 4.6company rating

    Nashville, TN job

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: As a Client Relationship Manager (CRM), you'll be responsible for the overall relationship and financial management of a portfolio of Health & Risk Solutions (H&RS) clients, brokers, and third-party administrators (TPAs). This key strategic role focuses on building internal and external partnerships that drive long-term growth and persistency. You'll work directly with Implementation Consultants (ICs), Client Success Specialists (CSSs), and Stop Loss Specialists (SLS) to manage prospect, sold case, and renewal inventory. We're looking for someone who can make expert recommendations, find creative solutions to client problems, and bring them to resolution. How you will contribute: * Establish and maintain excellent working relationships with both internal and external partners * Partner with ICs to ensure seamless implementations, proactively addressing questions and concerns * Conduct consistent, proactive education and outreach communication with external partners * Assess, clarify, and validate customer needs, proposing innovative solutions to address unique challenges * Demonstrate success in negotiation, persuasion, and solutions-based service across departments * Oversee issue resolution, identify root causes, and participate in creating solutions * Manage the ongoing lifecycle and renewal process for your assigned block of business * Handle escalated service issues from SLS, providing creative alternatives to enhance client experience * Collaborate with Sun Life Financial personnel to meet client expectations and growth objectives * Maintain in-depth knowledge of H&RS products, services, processes, and the self-insured competitive landscape * Act as a liaison between the home office and the Distribution team * Use Salesforce to manage business and document all relevant customer and broker activities * Participate in developing CRM team processes, suggesting efficiency improvements using CI Tools * Partner with CRE on projects representing the Client Success Organization What you will bring with you: * Ability to work with a diverse range of people. * Bachelor's degree and/or 1-3 years of Group, Stop Loss, and Self-Funded insurance experience (preferred) * Exceptional communication skills and strong relationship-building abilities * Proven success in negotiation, persuasion, and solutions-based service * Strong record of effective customer service * Excellent organizational and prioritization skills * Ability to work in a fast-paced environment, managing multiple priorities * Critical thinking skills and autonomous work capability * Proficiency in Microsoft Office suite, especially Excel * Experience with CRM tools, particularly Salesforce * Strong presentation and interpersonal skills * Effective listening and note-taking abilities * Results-oriented mindset and superior collaboration skills Salary: $63,000-$94,500 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Sales - Client Relationship Management Posting End Date: 29/01/2026
    $63k-94.5k yearly Auto-Apply 2d ago
  • Insurance Agent - Iowa City, IA

    Country Financial 4.4company rating

    Iowa City, IA job

    We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve. The Career Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they are in business for themselves but not by themselves, and they: Diversify their income through our portfolio of property and casualty, life and health lines. Have the flexibility to manage their schedules to balance their careers and personal interests. Educate clients and prospects about our products and services. Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services. Establish an office and build a staff. We Offer COUNTRY Financial Insurance Agents have uncapped earning potential and: Opportunities to earn performance-based global trips and financial rewards. Access to continued learning and marketing resources. Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity. There is no buy-in required. Qualifications Successful COUNTRY Financial Insurance Agents are: Entrepreneurial, motivated, and goal driven. A strong communicator with excellent business acumen. Committed to linking your efforts with tangible rewards. Passionate about making positive impacts in their communities. Required Licenses* Property/Casualty State Insurance License* Life/Health State Insurance License* Preferred Experience Bachelor's Degree 2+ years of experience in the insurance and or financial services industry 5+ years of business ownership or managerial experience About Us COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing. Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients. *These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made. COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company , COUNTRY Mutual Insurance Company , and their respective subsidiaries, located in Bloomington, Illinois. Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank . The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • SOFTWARE ENGINEER - GUIDEWIRE

    Grinnell Mutual Reinsurance Company 4.0company rating

    Des Moines, IA job

    We are seeking an experienced Software Engineer to support the business objectives of Grinnell Mutual and its customers through the effective use of Guidewire products. The ideal candidate will have hands-on experience with Guidewire (Java/Gosu), with a strong preference for a background in BillingCenter or PolicyCenter. A Guidewire Developer Associate Level certification or higher is preferred. If not currently certified, training will be provided; however, certification is a requirement for this position. Required Qualifications: Experience in Property and Casualty Insurance. Background in Billing systems (preferred). Familiarity with GUnit. This role is part of a cross-functional Agile Software Development Team, where team members are expected to contribute across all tasks to ensure collective success. Grinnell Mutual has been recognized 14 years in a row for being one of Iowa's Top Workplaces, four years running as a national Top Workplace USA winner, and three years as an international Gallup Exceptional Workplace. Since 1976 Grinnell Mutual has been rated A (Excellent) or higher by AM Best. This position qualifies for our flexible workplace options. Work at our Grinnell, Iowa, headquarters or from a home office in any of the following states: Alabama, Arizona, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Virginia, Wisconsin, and Wyoming. Please note that candidates must be eligible to work in the U.S. without Grinnell Mutual sponsorship. Responsibilities Designs, develops and maintains scalable and reliable software applications using technologies such as Java, JavaScript, and/or Gosu. Collaborates with the team to implement, configure, and customize Guidewire applications on the latest Guidewire Cloud Version. Develops and deploys applications in a cloud environment using AWS or Azure. Utilizes version control systems such as Bitbucket to manage and track development tasks. Performs unit testing and participates in peer code reviews to ensure software quality. Ensures software meets security criteria, including adherence to OWASP and applicable industry regulations. Remains current with software development technologies and approaches, refactoring code where needed to keep applications up to date. Communicates and updates teams and stakeholders to ensure transparency and alignment with project priorities. Occasionally works with outside vendors or contractors to create solutions and timelines for assigned projects and software issues. Collaborates with third party vendors and Grinnell Mutual technology professionals, including Architecture, Infrastructure and Operations, to ensure technologies used are relevant to the current and future state of software engineering. Takes ownership of team delivery to ensure highest probability of success for team. Leverages automation and DevOps techniques to reduce overall technical maintenance, monitor system performance, improve system quality and reduce manual business process of Grinnell Mutual. Provides support as needed when software outage incidents occur, restoring service in the quickest and most stable manner possible. Knowledge of ITIL methodology is preferred. Contributes to product planning using Agile methodologies. Ensures stories are complete, accurate and ready to be developed before the team commits to them. Adheres to work intake, prioritization, change management, architecture governance and other required best practices of Grinnell Mutual. Performs all other duties as assigned. Qualifications Bachelors' degree from an accredited college/university in programming related field with significant course work and/or experience in design, development and analysis of technology solutions. Proficiency in programming languages such as Java, Javascript, or Gosu. Experience in the Property and Casualty Insurance industry. Preferred background in Billing Systems. Preferred background with GUnit. Familiarity with version control systems (e.g., Bitbucket, Git). Attain and keep current necessary certifications for position. Contributes to the growth of technology at Grinnell Mutual by sharing expertise with others. Educates others, adding to the total technical capabilities of Grinnell Mutual. Proven ability to tackle sophisticated business and development problems. Demonstrated proficiency in software development tools, programming languages and software development techniques that adhere to the best practices specific to Grinnell Mutual. Demonstrated ability to effectively plan, schedule and meet deadlines while concurrently managing multiple tasks. Must be able to work with multiple interruptions. Willingness to develop a strong understanding of industry and Grinnell Mutual-specific business practices, applying this knowledge effectively to job responsibilities. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract/concrete variables. Recognizes processing/application inefficiencies and recommends improvements. Demonstrated enthusiasm and commitment towards assignment and problem solving. Demonstrated oral, written, and presentation skills to both technical and non-technical personnel. Exhibits self-assurance and a creative aptitude. Occasional overnight travel for training or conferences. Requires regular and predictable attendance to meet the customer needs of the position. Must be able to maintain confidentiality and propriety information. Demonstrated ability to adhere to all Grinnell Mutual policies. Demonstrated ability to incorporate Grinnell Mutual core values in all areas work. Compensation The salary range for the position is $65,800 - $150,700. For a list of benefits, click here. Working conditions and physical efforts To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities. Physically located in a remote office or at one of Grinnell Mutual's campuses with a work environment of a typical office setting; work environment of a typical office setting; noise level is relatively quiet. The position requires an individual to sit for long periods of time, use repetitive motion, and possess visual acuity demanded by work with computer and other LCD screen devices. The work may be fast paced, especially when managing multiple projects or when faced with tight deadlines. Meeting schedule could be heavy. May be required to work outside of normal business hours at times to accomplish work. This job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of the responsibilities and expectations of the position. As the nature of the business demands change, so too may the job duties and responsibilities. Grinnell Mutual is an Equal Opportunity Employer in accordance with applicable state and federal laws.
    $65.8k-150.7k yearly Auto-Apply 26d ago
  • Investment Trader

    Integrity Marketing Group 3.7company rating

    Urbandale, IA job

    The Role This position will play a crucial role in executing trades, managing Integrity Wealth's proprietary investment lineup and optimizing the investment with various securities. The Advisory Trader requires strong analytical skills and market knowledge, with a solid foundation in financial concepts, risk management and financial software. Executing transactions for Integrity's Wealth Solutions lineup and strategies across a broad spectrum of strategies including, Fixed Income, Equities, ETFs, Mutual Funds, and Options through electronic trading networks and various platforms. The role entails a high level of decision-making authority in overall trading, strategy development and portfolio structuring. Essential Job Functions Collaborate with the portfolio management team to assist in model changes and implementation. Research market trends, current investment conditions and governing regulations. Maintain daily oversight of the Integrity Wealth internal and sub-advised investment portfolio offerings. Duties include reviewing all newly opened and funded accounts through Schwab, Fidelity, and Pershing. Process all daily account rebalances and portfolio rebalances as needed utilizing firm trading software. Overseeing and executing buy and sell orders for various securities, including stocks, bonds and derivatives. Process post-execution recon and handle the operation/administrative duties associated with trades needing attention. Responsibility to facilitate any trade error corrections and identify the proper teams of any follow up items. Communicate with various team members and stakeholders regarding investment strategies and portfolio performance. Work with the Compliance Department as needed to address regulatory concerns or improper sales practices. Other duties as assigned. Travel up to 10% Knowledge, Skills, and Abilities Must display Core Values Advanced technical knowledge and advanced understanding of broker-dealer and RIA business processes Strong attention to detail Product knowledge in managed accounts, securities, and trading systems Strong conceptual skills with an ability to deliver big ideas that drive results Exceptional written and verbal communication skills Experience and Education 2-3 years of financial services experience in a trading, operations, or client support role. 1 year experience with trading equities, fixed income and bonds, structured products and various other electronically traded securities. Four-year college or university degree in Finance, Economics or related field; or equivalent combination of education and experience. Licensing: FINRA Series 7. Series 65/66 required within 6 months. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
    $64k-107k yearly est. Auto-Apply 60d+ ago
  • Financial Advisor - West Des Moines

    Country Financial 4.4company rating

    West Des Moines, IA job

    We're looking for ambitious and established candidates who want to own their business and help clients prepare for life's planned and unexpected moments with the right financial services and insurance products. Our financial advisors are contracted as COUNTRY Trust Bank Financial Advisors, Registered Representatives of COUNTRY Capital Management Company, and Insurance Agents of COUNTRY Life Insurance Company and COUNTRY Mutual Insurance Company and their subsidiaries. The Career COUNTRY Trust Bank Financial Advisors take a consultative approach to grow business with existing and prospective clients. As independent contractors, they are in business for themselves but not by themselves, and they: Diversify their income through multiple product lines beyond financial services. Leverage the portfolio of property and casualty, life and health, and annuities and investment products and services. Educate clients and prospects about our products and services. Collaborate with COUNTRY Financial Insurance Agents to secure business. Establish an office and build a staff. Conduct financial solution seminars. Have the flexibility to manage their schedules to balance their careers and personal interests. We Offer Our financial advisors have uncapped earning potential and: Opportunities to earn performance-based global trips and financial rewards. Access to continued learning and marketing resources. Corporate office support. Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity, integrity, and inclusivity. There is no buy-in required. Qualifications Successful COUNTRY Trust Bank Financial Advisors are: Entrepreneurial and self-motivated. Goal-driven with track records of business growth in the insurance and or financial services industry. Strong communicators with excellent business acumen. Committed to building and maintaining solid connections between their efforts and their rewards. Focused on achieving professional success through securing clients' trust. Passionate about making positive impacts in their communities. Required Qualifications Series 6/63 licenses Passed SIE Life/Health State Insurance License* Property/Casualty State Insurance License* Preferred Experience Accredited Asset Management Specialist (AAMS) Chartered Financial Analyst (CFA) Certified Public Accountant (CPA) Certified Financial Planner (CFP) Chartered Financial Consultant (ChFC) Bachelor's Degree 2+ years of experience in the insurance and or financial services industry 5+ years of business ownership or managerial experience About Us COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing. Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients. *These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made. COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company , COUNTRY Mutual Insurance Company , and their respective subsidiaries, located in Bloomington, Illinois. Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank . The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
    $55k-87k yearly est. Auto-Apply 60d+ ago
  • Merchandise Processing Associate

    Jackson 4.6company rating

    Jackson, TN job

    Classification: Non-Exempt Reports to: Production Supervisor Our company is a long term family run retailer that believes in the values of helping others. We do that not only by working with local charities to generate revenues for their organizations, but also minimizing the millions of pounds of used goods that needlessly end up in landfills instead of the recycled alternatives. So stop working just a job, and join our team that serves a purpose in its work. Our leadership team is working every day to improve the culture, operations and methods of our company in an innovative and meaningful way. Monday to Friday work schedule, limited weekend work Day shift PTO/Vacation available Medical/Dental/Vision/Life/Illness 401K Employee Shopping Discount Looking for motivated individuals that appreciate a well-structured, fast paced work environment that rewards those that exceeds standards and quotas! Is that you? Responsibilities for the Processing Associate include some of the following functions: Loading and unloading carts Inspecting clothes, linens, accessories and household goods Classifying items based upon manufacturer, quality and condition levels. Cleaning and preparing items for the sales floor Sorting and pricing products Tagging and rolling items to the sales floor Consolidating goods and operating baling equipment Prepping and organizing products for shipping Packaging finished products and preparing them for shipping Keeping work area neat and clean Working safely and efficiently Qualifications: Strong work ethic Able to understand and meet company policies, procedures and quotas Track and record processing results to report to Production Supervisor Demonstrated ability to multitask work assignments. Enjoys a fast paced work environment Physical Requirements Lifting and carrying 20 lbs. Reaching overhead 20% of time Pushing and pulling 4-6 lbs. of force (to push/pull up to 100 lbs. rolling rack) Pushing and pulling 50% of time Standing 100% of time Repetitive use of hands 70% of time Bending and crouching 20% of time Grasping items with hands 100% of time Working Conditions: Exposure to periodic temperature fluctuations Exposure to dust Flexibility with schedule based up store needs and sale days May be required to perform in an alternate role at the request of the supervisor Education: High School Degree, GED or equivalent work experiences.
    $32k-39k yearly est. 60d+ ago
  • Armed Transportation Officer - Des Moines, IA

    Asset Protection and Security 4.1company rating

    Des Moines, IA job

    Job Description Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Position: Armed Transportation Officers Duties: transporting, guarding, and escorting detainees. Requirements: US citizen, 21 years of age, 3 years' combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL required with passenger endorsement , air break endorsement required, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health. Pay: $45 Hourly Benefits: vacation, sick leave, health insurance options. Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $45 hourly 32d ago
  • Distribution Command Center Analyst

    Jackson National Life Distributors 4.3company rating

    Nashville, TN job

    If you are an internal associate, please login to Workday and apply through Jobs Hub. Job PurposeThe Distribution Command Center Analyst monitors and evaluates business processes, skill and transactional priorities, and volume to resource ratios in conjunction with Sales Desk management to promote Sales Desk success and efficiency. This position participates in the development, implementation, and on-going operation of complex monitoring systems within the Sales Desk to ensure the health and performance of business processes within the team.Essential Responsibilities Develops, documents, and implements standardized best practices across all workforce functional areas including capacity planning, forecasting, and scheduling. Analyzes historical trends, current inbound and outbound call patterns, and marketing initiatives to develop volume and staffing projections and forecasts for all interaction types. Monitors traffic and associate adherence to ensure proper coverage; acts as a single point of contact for all schedule adjustments; fields vacation requests, adjusts staffing using variable time off as needs arise, and schedules all off-phone events and activities. Manages the back-end administration for system applications in the contact center. Creates and publishes intraday, daily, weekly, and monthly reports; keeps stakeholders well informed of upcoming challenges and mitigation plans. Coordinates with business partners such as Telecom, Training & Development, and Sales Leadership to maintain a holistic picture of daily, weekly, and monthly service level results. Performs qualitative and quantitative analysis on daily/weekly/monthly basis to assess effectiveness of sales funnel, call center activities, and other supporting business functions. Performs real-time adjustments to business processes, skill or transactional priorities, and resource allocations to ensure service level adherence within the sales desk. Assists with recommendations of resource scheduling and skilling to meet daily goals. Provides notifications and alerts to Sales Desk associates and other Desk Directors, ensuring established service levels of business processes are achieved Identifies and makes recommendations for efficiencies and quality control measures which result in Sales Desk improvements. Participates in the design, documentation and implementation of new Sales Desk Command Center processes and procedures. Other Duties Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities Strong knowledge of Jackson Operations systems and processes, including strong understanding of Automatic Load Balancer, Salesforce/CRM, and telephony/IEX. Ability to demonstrate perseverance through challenges, is proactive, and acts with a sense of urgency. Proven ability to accept, adapt and implement change in a dynamic environment. Strong ability to think creatively, identify and implement improvements to processes and procedures. Strong decision-making skills that can be applied in a fast-paced environment. Highly analytical with ability to solve complex problems that include the application of both effective business decisions and good judgment. Demonstrated ability in Microsoft Office applications including Word, Excel, Access, PowerPoint, Outlook, Power BI, Power Automate and Teams Strong verbal and written communication skills. Strong interpersonal skills, ability to communicate effectively and serve as a liaison between cross-functional teams. Ability to understand complex business processes and situations. Ability to effectively lead, present, and facilitate meetings. Developed organizational and prioritization skills. Strong ability to multi-task and be flexible. Qualifications Bachelor's Degree or equivalent experience required. 2+ years of data analytics related experience required. 2+ years of insurance or financial services industry experience preferred. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
    $48k-78k yearly est. Auto-Apply 7d ago
  • Manager I&D Business Partner

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This role is an I&D Subject Matter Expert to champion best practices and operationalize them within our organization. In this pivotal role, you'll be the primary contact for embedding I&D strategies into the business, requiring a deep understanding of our priorities, challenges, and specific I&D needs. Principal Duties and Responsibilities Act as the main liaison between business areas and I&D; collaborate with HR, L&D, and other key stakeholders. Provide I&D expertise and develop tailored strategies across business units, managing all aspects of I&D program execution, including scoping, scheduling, monitoring, and reporting. Assess risks, manage bottlenecks, provide escalation, and balance team capacity. Lead scope of work with business leaders, Inclusion Business Champions, and HRBPs to embed and implement key I&D initiatives across all aspects of the employee experience, enhancing inclusion and belonging within the business. Offer advice on I&D priorities and action plans, focusing on effective action plan implementation. Coach leaders to improve inclusive leadership and team effectiveness through in-person and virtual channels. Enhance work relationships, morale, and productivity while supporting employee engagement and retention. Collaborate with business leaders and Directors of Talent Development on talent and succession planning, including HIPO identification and development. Tactical support to leaders and internal partners including creation of I&D resources, team activities, discussion guides, and recommended courses and webinars to boost I&D skills and knowledge. Use data and metrics to provide I&D data-informed insights and drive I&D improvements and provide actionable insights. Analyze feedback and key metrics to evaluate the effectiveness of inclusion and diversity programs. Engage in cross-functional projects for continuous I&D advancement. Perform other duties as assigned. Job Specifications Bachelor's degree, advance degree preferred. This position requires 7+ years of experience with business partner and project management planning. Proven experience managing complex projects independently and with cross-functional or virtual teams. Expertise in working within large, diverse organizations and with people from varied backgrounds. Strong commitment to advancing equity and fostering a culture of belonging. Excellent organizational skills with attention to detail and ability to meet deadlines. Collaborative and energetic team player, adaptable and diplomatic. Comfortable with ambiguity and thriving in fast-paced, fluid environments. Passionate about diversity, inclusion, social justice, and equity with experience working across diverse communities. Skilled in navigating matrixed organizations and rapidly changing environments. Demonstrated leadership with a track record of achieving results and influencing others. Strong analytical, technical, and project management skills, including proficiency in MS Office (PowerPoint and Excel). Effective communicator with experience working with executive management and handling confidential information. Ability to manage multiple projects, re-prioritize as needed, and drive completion using project management tools. Travel requirements are estimated at 30-35% overall but can vary throughout the year. #LI-JP1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $75,500.00-$142,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $75.5k-142.7k yearly Auto-Apply 1d ago
  • Intern - Software Developer

    Farmers Mutual Hail 4.3company rating

    West Des Moines, IA job

    SOFTWARE DEVELOPER INTERNSHIP FARMERS MUTUAL HAIL INSURANCE COMPANY OF IOWA Looking for an internship to increase your software development skills in a very talented and progressive Agile IT department? Farmers Mutual Hail (located in West Des Moines) is currently looking for four qualified undergraduates to intern as Software Developers for our 2026 Summer Internship Program. This is a paid internship starting Monday, May 18 through Friday, August 7, working up to 40 hours per week for the summer, with the potential to turn into a full-time, permanent position in the future. Interns will be responsible for coding software solutions for real projects, including the creation of new functions, enhancements, and maintenance to support our policy administration system. We are looking for currently-enrolled college students who are close to the West Des Moines area, as this is not a remote internship. Essential Duties and Responsibilities include the following: Evaluates, clarifies, and understands requirements, documents, and functional specifications. Codes software in accordance with specifications and requirements, using Java. Validates software; complies with specifications and requirements. Creates, updates, and maintains appropriate development documentation. Interacts/communicates with other IT department staff. Follows all IT department processes and procedures. Accomplishes other tasks and duties as assigned. Qualifications: Must be a currently-enrolled sophomore, junior or senior at an undergraduate college or university, majoring in Computer Science or MIS; or a Math major who has taken technical college-level courses. (May 2026 graduates will not be eligible). Exposure to Java (a must), SQL queries, Object-Oriented Programming concepts is a plus. Work Environment: Office environment with individual workspace provided. Casual dress. On-site fitness center and cafeteria. Employee appreciation events. Opportunity to participate in company-wide activities. This position is not eligible for sponsorship for work authorization by Farmers Mutual Hail Insurance Company of Iowa. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. Farmers Mutual Hail Insurance Company does not discriminate in employment (EOE). All qualified applicants are encouraged to apply. #LI-DNI
    $27k-34k yearly est. Auto-Apply 6d ago
  • Senior Insurance Loss Control Consultant

    Alexander & Schmidt 3.8company rating

    Des Moines, IA job

    Senior Insurance Loss Control Consultant Job Description At Alexander & Schmidt, a Senior Insurance Loss Control Consultant performs inspections and prepares in-depth reports for insurance underwriting purposes. Insurance companies use the reports to properly insure a commercial building, or business operations, for a new policy or renewal of a current policy. Required Skills MUST HAVE 10+ years' experience with a major carrier or working as an independent contractor providing commercial insurance loss control services. Extensive understanding of commercial property and casualty lines. Property assessments will potentially include the necessity to determine adequacy of sprinkler systems based on occupancy, commodities and racking systems. Inland Marine coverages will include builders risk, contractor's equipment, motor truck cargo, WLL and MOLL and other specialty coverage's. Commercial General Liability will include Premises, Operations, Products and Completed Operations. Workers Compensation assessments for regulatory compliance and workplace safety. Loss analysis involving identification of trends, root cause and appropriate corrective action. Specialty fields such as Environmental and Professional Liability Risk Improvement services including training, consulting, hazard analysis and regulatory assessments will also be conducted. Solid communication skills-including exceptional writing ability, organizational skills, and computer skills Excellent Time management skills Professional certifications CSP, OHST, ALCM and/or ARM are preferred, but not required. Uploading completed reports, photos and diagrams through a special website or complete reports on web based systems Travel within a reasonable territory, 60 mile radius This work will be challenging and covers everything from contractors to real estate to retail to warehouse and distribution to manufacturing. High-quality, accurate loss control surveys guide the underwriter in the selection of profitable business, and assist the insured in controlling losses through the demonstrated value of the loss control services provided.
    $71k-92k yearly est. 60d+ ago
  • PART TIME Residential Property Inspector - Mitchellville, IA

    CIS Group of Companies 4.6company rating

    Mitchellville, IA job

    Looking to Supplement Your Income or Just Be Productive? Become an Independent Residential Insurance Inspector with CIS Group! Are you looking for a flexible, rewarding opportunity that allows you to be your own boss and take control of your schedule? CIS Group is seeking motivated, detail-oriented individuals to join our team as 1099 Property Insurance Inspectors. If you own an LLC and are looking to diversify your work, this might be the perfect opportunity for you! Why Work With Us? Since 1996, CIS Group has been one of the largest and most trusted names in the insurance inspection industry. We offer a platform that allows Independent Contractors to create and grow their own businesses, work flexible hours, and take on a variety of inspections. Whether you're supplementing your current work or looking for a new venture, this position offers flexibility and autonomy. What You'll Do: Travel to residential homes to complete exterior (interior photos here and there) property inspections. Take photos, collect property data, and upload your findings using your smartphone or tablet. Provide high-quality, professional service that delivers accuracy and on-time service, with exceptional communication. Maximize this opportunity by utilizing your unique skillset Watch this video to see an example of an exterior-only inspection: Click here to watch What We're Looking For: 1099 Independent Contractors - Be your own boss, set your own schedule! Flexible Hours - Work during daylight hours, Monday through Saturday. Comfortable Working Outdoors - This role requires you to work in various weather conditions. Tech-Savvy - A recent smartphone or tablet capable of taking and storing hundreds of photos. Computer Access - Wi-Fi-enabled for uploading data. Reliable Vehicle & Driver's License - Travel to residential properties within your area. Strong Communication Skills - You're a professional and a persistent communicator. You're not someone who just disappears when things get tough. Microsoft Excel Familiarity - Basic computer skills are necessary for managing your inspections. Compensation: Independent Contractors - You get paid per inspection. Fees - Vary based on location and inspection type, allowing for higher earning potential as you demonstrate competency. Why This Is Perfect for You: You've taught yourself how to solve problems and take on new challenges, and you're driven to succeed no matter the obstacles. This opportunity will allow you to create and or build your own business, and the flexibility to grow your income in an industry that remains resilient even through economic downturns. Ready to take control of your future and join a company that values your persistence and resourcefulness? Submit your resume now and become part of the CIS Group team! Pay = $1,200 monthly working 1-2 days per week
    $1.2k monthly Auto-Apply 31d ago

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