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Video clerk skills for your resume and career
15 video clerk skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Cash Register Transactions- Till Balance- Store opening and closing procedures- Friendly customer service
- Supported and delivered quality customer service on a diverse customer base.
2. RAN
RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.
- Rented movies in and out, straightened shelves, made popcorn, ran a cash register
- Provided customer assistance; ran registers; repaired videos/DVDs; sacked and stocked groceries.
3. DVDs
- Cashier-Cleaned the popcorn machine-Processed DVDs and BlueRays-Kept area clean
- Explained fee schedules and checked out DVDs to patrons.
4. Computer System
- Maintained computer system for customer information and activity.
- Operated cash register, checked movies in and out of a computer system
5. Rental Fees
- Explain rental fees, policies and procedures Reserve items for requested times and keep records of items rented.
- Provided information to customers about rental items, such as availability, rental fees, and their operation.
6. Groceries
- Operated cash register, bagged groceries, and retrieved carts from the parking lot.
- Put back on the shelf unwanted or displaced groceries in the proper locations.
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- Assist customers with concerns regarding video sales/rentals.
- Job Duties: Lottery sales Video sales and rentals General cleaning Data Entry
8. Late Fees
- Called customers regarding overdue rentals and late fees.
- Called customers about late fees.
9. Customer Accounts
- Assist customers with movie selections, handle cash, make change, collection of overdue movies, customer accounts Job History
- Performed research for community offices relating to customer accounts, and requests for customer confirmations.
10. Cash Drawers
- Balanced cash drawers for the cashiers.
- Performed store opening/closing duties, including counting cash drawers.
11. Rental Forms
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Prepared rental forms, obtaining customer signature and other information, such as required licenses.
12. Inventory Control
- Provided excellent customer service, cleanliness of pharmacy, performed inventory control by restocking medical supplies and medication shipments bi-weekly.
- Perform reagent inventory control process and maintain manual and computer records associated with Wellness events Perform reagent inventory control process.
13. Customer Complaints
- Run computers, handle customer complaints, answer phones, clean.
- Recommended videos and services to customer, Received and handled customer complaints.
14. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Checked videos in and out Packaged videos for sale Cleaned and closed store Bank deposits and nightly sales reports
- Bank deposits -Count all employees registers -Register -Check in and out videos -Money handling
15. PowerPoint
- Assisted in the development innovative PowerPoint presentation used by the Partnership Specialist to promote programs to potential partners.
- Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.
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List of video clerk skills to add to your resume

The most important skills for a video clerk resume and required skills for a video clerk to have include:
- Customer Service
- RAN
- DVDs
- Computer System
- Rental Fees
- Groceries
- Video Sales
- Late Fees
- Customer Accounts
- Cash Drawers
- Rental Forms
- Inventory Control
- Customer Complaints
- Bank Deposits
- PowerPoint
Updated January 8, 2025