Voip network engineer job description
Updated March 14, 2024
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Example voip network engineer requirements on a job description
Voip network engineer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in voip network engineer job postings.
Sample voip network engineer requirements
- Proficient in VoIP technologies such as SIP, RTP, H323, and MGCP.
- Experience with routers and switches.
- In-depth understanding of SS7, ISDN, and VoIP protocols.
- Ability to troubleshoot complex VoIP networks.
- Familiarity with VoIP monitoring and performance testing tools.
Sample required voip network engineer soft skills
- Excellent problem-solving and communication skills.
- Strong analytical and organizational abilities.
- Ability to work independently and in a team environment.
- Ability to handle multiple tasks simultaneously.
Voip network engineer job description example 1
SOC voip network engineer job description
VOIP Network Engineer needed for a contract-to-hire opportunity with SOC's client to work in Kings Port, NY .
Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and has the ability to obtain a public trust clearance.
The position will be a W-2 employee of Federal Services and will not involve an independent contractor relationship with the company.
Responsibilities
* The VOIP Engineer to provide day-to-day technical support to Political Appointees, Senior Executives, their Administrative Assistants, and customers.
* Knowledge of Cisco call manager and Cisco Unity VM
* Program and trouble shoot VOIP phone issues
* Administer licensing and users on call Manager
* Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines
* Perform network cable pulls and install network drops
* Work with the network team in resolving network, wireless and VoIP issues
* Resolve trouble tickets with Help-Desk team with end to end resolution
* Maintain and support tributary equipment belonging to USMMA
* Basic physical layer troubleshooting for Network Switches and fiber connections
* Support Wireless access points and WAP installations
* Perform other duties that can arise in support of USMMA
Qualifications
* At least 3 years experience working with VOIP Call manager
* At least 3 years experience with Network and wireless technologies
* 1-3 years experience performing network cable pulls and network drops
* CCNA certification preferred
* Attention to Detail - able to efficiently process individual tasks quickly and accurately
* Integrity - ability to be honest and maintain strong moral principles
* Procedure Development - ability to develop, maintain and drive standardized processes, procedures and work flows through the organization
* Attitude - driven to constantly learn and adapt to new technologies and solutions
* Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students
Employment Pre-requisites
The following requirements must be met to be eligible for this position: successful completion of a background investigation, drug urinalysis, and verified compliance with Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.
#DZFED
Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and has the ability to obtain a public trust clearance.
The position will be a W-2 employee of Federal Services and will not involve an independent contractor relationship with the company.
Responsibilities
* The VOIP Engineer to provide day-to-day technical support to Political Appointees, Senior Executives, their Administrative Assistants, and customers.
* Knowledge of Cisco call manager and Cisco Unity VM
* Program and trouble shoot VOIP phone issues
* Administer licensing and users on call Manager
* Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines
* Perform network cable pulls and install network drops
* Work with the network team in resolving network, wireless and VoIP issues
* Resolve trouble tickets with Help-Desk team with end to end resolution
* Maintain and support tributary equipment belonging to USMMA
* Basic physical layer troubleshooting for Network Switches and fiber connections
* Support Wireless access points and WAP installations
* Perform other duties that can arise in support of USMMA
Qualifications
* At least 3 years experience working with VOIP Call manager
* At least 3 years experience with Network and wireless technologies
* 1-3 years experience performing network cable pulls and network drops
* CCNA certification preferred
* Attention to Detail - able to efficiently process individual tasks quickly and accurately
* Integrity - ability to be honest and maintain strong moral principles
* Procedure Development - ability to develop, maintain and drive standardized processes, procedures and work flows through the organization
* Attitude - driven to constantly learn and adapt to new technologies and solutions
* Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students
Employment Pre-requisites
The following requirements must be met to be eligible for this position: successful completion of a background investigation, drug urinalysis, and verified compliance with Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.
#DZFED
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Voip network engineer job description example 2
Kforce voip network engineer job description
Kforce has a client that is seeking a VoIP Network Engineer. This position is onsite in Washington, DC and is assigned to provide the below described services in support of the VTC team. The candidate will be assigned to the VTC team and serve as a VOIP Engineer focusing on supporting customer requests and the requests for VTC related tasks.Role and Responsibilities:
* VoIP Network Engineer will provide nationwide video conference operation and support services to 7 modes within the client
* Leads a multimedia team on day-to-day operations of VTC/multimedia platforms; Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the customer
* Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings
* Developed the process to allow complex integrations to work seamlessly for the DOT customer
* Provides necessary reporting on collaborative high visibility meeting performance
* As a VoIP Network Engineer, you will analyze and develop VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion
* Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network
* Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
* Maintain and troubleshoot all video conference and AV systems for headquarters and nearly 200 field offices
* Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs
* Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP and VTC.
* VOIP knowledge and experience
* VTC technologies experience
* Zoom and MS TEAMS knowledge and experience
* Must have experience managing and integrating Voice services and other VTC technologies
* Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
Preferred Skills:
* Poly, Cisco VTC codec configuration and troubleshooting
* AMX, Crestron control programming
* AV switch, biamp DSP configuration and troubleshooting
* IP network knowledge
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours
* VoIP Network Engineer will provide nationwide video conference operation and support services to 7 modes within the client
* Leads a multimedia team on day-to-day operations of VTC/multimedia platforms; Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the customer
* Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings
* Developed the process to allow complex integrations to work seamlessly for the DOT customer
* Provides necessary reporting on collaborative high visibility meeting performance
* As a VoIP Network Engineer, you will analyze and develop VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion
* Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network
* Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
* Maintain and troubleshoot all video conference and AV systems for headquarters and nearly 200 field offices
* Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs
* Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP and VTC.
* VOIP knowledge and experience
* VTC technologies experience
* Zoom and MS TEAMS knowledge and experience
* Must have experience managing and integrating Voice services and other VTC technologies
* Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
Preferred Skills:
* Poly, Cisco VTC codec configuration and troubleshooting
* AMX, Crestron control programming
* AV switch, biamp DSP configuration and troubleshooting
* IP network knowledge
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours
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Voip network engineer job description example 3
Prosum voip network engineer job description
The Network Engineer II (VoIP) is responsible for assisting the team with deployment, operations, maintenance and troubleshooting medium to high complexity application issues that may be network related. The Network Engineer II (VoIP) will contribute to the design and creation of VoIP systems and architectures. In addition, the Network Engineer II (VoIP) will analyze current processes and procedures for possible improvement. The Network Engineer II (VoIP) will also develop and maintain documentation of their assigned environment.
ESSENTIAL FUNCTIONS
Network Engineering - Knowledge of the architecture and topology of network, software, and hardware, including telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with other systems.
• Assist the team with deployment, operations, and maintenance of VoIP technologies
• Review existing technologies for vendor support and end-of-life information
• Contribute to defining systems and creating architectures.
• Contribute to designs, implementation, integrations, and testing of VoIP technologies.
• Support the deployment, operations, and maintenance of VoIP systems.
• Contribute to identifying migration path needs.
Technical Support - Ability to understand internal/external customer requirements and problem resolution techniques.
• Demonstrate knowledge of routine techniques, skills, equipment, and procedures
• Apply knowledge to identify and proactively responds to low complexity problems
• Work to develop additional technical knowledge and skills
• Administer, monitors and supports all aspects of the network environment
• Troubleshoot and correct medium to high complexity problems that affect operation of the environment
• Develop and maintain documentation of their assigned environment
• Conducts analysis, prepares reports, and works on project implementation.
• Provide support, troubleshoot, and configuration of SBC, switches, UC, and related technologies
• Provide deployment and implementation services of Cisco Unified Communications solutions including Cisco UCS, Unified Communications Manager/CME, Unity Connection/Express, UCCX, Presence, Cisco Jabber, Expressway, WebEx and various IP and Video endpoints
• Combine data, voice, and video traffic on a single network. Conduct analysis to ensure productivity improvement and functionality of mobility products associated with convergence. Perform complex technical analysis of Voice communication services utilizing IP devices
REQUIRED & PREFERRED QUALIFICATIONS
• Bachelor’ s Degree or equivalent work experience in a related field required
• 5+ years’ experience in engineering and supporting large, carrier grade, multisite network deployments required
• 3+ years’ experience with telecom/data carrier provisioning, billing, and troubleshooting procedures required
• 2+ years of working experience with cisco unity, jabber, and contact center required
• 2+ years of experience with deploying and supporting collaboration tools using integrated voice, video, and data architectures required
• Mid-level experience with Cisco Unified Communications Manager (Version 10.x or higher) required
• Functional knowledge of core networking concepts required
• Working knowledge and experience in layer 2 switching protocols: VLAN, STP, and 802.1Q required
• 5+ years’ experience with switch translations, session management, session border controllers, SIP Lines/Trunks, and media gateways preferred
• 5+ years’ technical knowledge of PSTN, VoIP, T1/PRI, MPLS, and systems inter-connectivity preferred
• 5+ years’ technical knowledge in H.323, SIP, & MGCP preferred
• 3+ years’ experience with software vendors such as Micro-call, Calabrio, and Akkadians preferred
• 3+ years’ experience with current best practices in IT standards, principles, and security practices preferred
• 3+ years’ experience supporting a multi-facility environment preferred
• Must be self-motivated and able to work independently, with minimal supervision and as part of a team
• Detail oriented with excellent interpersonal communication skills
• Excellent customer service skills
• Strong written, verbal and presentation communication skills and ability to communicate at all levels within an organization
• Familiar with database concepts and client/server concepts
• Strong organizational skills and ability to multi-task in an enterprise business environment
• Current CCNP and/or Voice certification preferred
• Proficient technical documentation skills
• Proficient Knowledge of TCP/IP, Ethernet technologies, IP routing, multicast, Unix/Linux systems, network security technologies and carrier network architectures
• Basic knowledge working with Packet Analysis and network monitoring tools
• Proficient hands-on technical knowledge in Cisco Unity and Call Center Express
ESSENTIAL FUNCTIONS
Network Engineering - Knowledge of the architecture and topology of network, software, and hardware, including telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with other systems.
• Assist the team with deployment, operations, and maintenance of VoIP technologies
• Review existing technologies for vendor support and end-of-life information
• Contribute to defining systems and creating architectures.
• Contribute to designs, implementation, integrations, and testing of VoIP technologies.
• Support the deployment, operations, and maintenance of VoIP systems.
• Contribute to identifying migration path needs.
Technical Support - Ability to understand internal/external customer requirements and problem resolution techniques.
• Demonstrate knowledge of routine techniques, skills, equipment, and procedures
• Apply knowledge to identify and proactively responds to low complexity problems
• Work to develop additional technical knowledge and skills
• Administer, monitors and supports all aspects of the network environment
• Troubleshoot and correct medium to high complexity problems that affect operation of the environment
• Develop and maintain documentation of their assigned environment
• Conducts analysis, prepares reports, and works on project implementation.
• Provide support, troubleshoot, and configuration of SBC, switches, UC, and related technologies
• Provide deployment and implementation services of Cisco Unified Communications solutions including Cisco UCS, Unified Communications Manager/CME, Unity Connection/Express, UCCX, Presence, Cisco Jabber, Expressway, WebEx and various IP and Video endpoints
• Combine data, voice, and video traffic on a single network. Conduct analysis to ensure productivity improvement and functionality of mobility products associated with convergence. Perform complex technical analysis of Voice communication services utilizing IP devices
REQUIRED & PREFERRED QUALIFICATIONS
• Bachelor’ s Degree or equivalent work experience in a related field required
• 5+ years’ experience in engineering and supporting large, carrier grade, multisite network deployments required
• 3+ years’ experience with telecom/data carrier provisioning, billing, and troubleshooting procedures required
• 2+ years of working experience with cisco unity, jabber, and contact center required
• 2+ years of experience with deploying and supporting collaboration tools using integrated voice, video, and data architectures required
• Mid-level experience with Cisco Unified Communications Manager (Version 10.x or higher) required
• Functional knowledge of core networking concepts required
• Working knowledge and experience in layer 2 switching protocols: VLAN, STP, and 802.1Q required
• 5+ years’ experience with switch translations, session management, session border controllers, SIP Lines/Trunks, and media gateways preferred
• 5+ years’ technical knowledge of PSTN, VoIP, T1/PRI, MPLS, and systems inter-connectivity preferred
• 5+ years’ technical knowledge in H.323, SIP, & MGCP preferred
• 3+ years’ experience with software vendors such as Micro-call, Calabrio, and Akkadians preferred
• 3+ years’ experience with current best practices in IT standards, principles, and security practices preferred
• 3+ years’ experience supporting a multi-facility environment preferred
• Must be self-motivated and able to work independently, with minimal supervision and as part of a team
• Detail oriented with excellent interpersonal communication skills
• Excellent customer service skills
• Strong written, verbal and presentation communication skills and ability to communicate at all levels within an organization
• Familiar with database concepts and client/server concepts
• Strong organizational skills and ability to multi-task in an enterprise business environment
• Current CCNP and/or Voice certification preferred
• Proficient technical documentation skills
• Proficient Knowledge of TCP/IP, Ethernet technologies, IP routing, multicast, Unix/Linux systems, network security technologies and carrier network architectures
• Basic knowledge working with Packet Analysis and network monitoring tools
• Proficient hands-on technical knowledge in Cisco Unity and Call Center Express
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Updated March 14, 2024
Updated March 14, 2024