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Voip network engineer skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Dr. Bobby Roohparvar Ph.D.
Below we've compiled a list of the most critical voip network engineer skills. We ranked the top skills for voip network engineers based on the percentage of resumes they appeared on. For example, 25.7% of voip network engineer resumes contained unified communications as a skill. Continue reading to find out what skills a voip network engineer needs to be successful in the workplace.

15 voip network engineer skills for your resume and career

1. Unified Communications

Here's how voip network engineers use unified communications:
  • Configured Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment.
  • Administer Cisco Unified Communications Manager clusters over multiple regions.

2. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how voip network engineers use troubleshoot:
  • Configured and troubleshoot CUCM/Unity and VCE Enterprise phone system (Phone configurations, Hunt group, routing, Auto-attendant.)
  • Trained and assisted with our Desktop Support Team to troubleshoot and resolve everyday customer facing operational issues.

3. Servers

Servers are computers or systems that provide services to other computers known as clients connected to them via a network. The services can range from data, resources, programs, or any other service that has to do with computing and computers.


It may also refer to someone at a restaurants that delivers the food to patrons from the kitchen.

Here's how voip network engineers use servers:
  • Operated Microsoft windows exchange and enterprise servers.
  • Diagnosed network related issues including domain, internet, mail servers, printers, users workstations * Troubleshooting LAN/WAN network components.

4. Cisco Voip

Here's how voip network engineers use cisco voip:
  • Install and provision Cisco VoIP infrastructures creating BOM's, purchase request, and facilitate the delivery of inventory.
  • Supported the corporate Cisco VoIP network with Moves, Adds, Changes, and troubleshot problems.

5. Switches

Here's how voip network engineers use switches:
  • Install, setup, troubleshooting network, routers, switches, and Asterisk IP-PBX system.
  • Designed database, switch translations and monitored performance of voice network & switches.

6. Unity

Unity is a universal power word that has the same meaning of strength for everyone, regardless of race, nationality, or gender. It connotes equality, togetherness or oneness, and synchronized thinking and opinions to ultimately achieve a specific goal or mission.

Here's how voip network engineers use unity:
  • Designed, Configured & Implemented Cisco Call Manager Express (CME) & Cisco Unity Express.
  • Maintained Call Manager, Unity Messaging and IPCC system as part of Cisco AVVID implementation.

7. Routers

A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.

Here's how voip network engineers use routers:
  • Procured, downloaded, and installed system code on Supervisor 720 Engines to initialize Catalyst 6500 Series switching routers.
  • Verified PBX switch types and Protocol configurations to match Verizon VOIP routers and network.

8. Architecture

Here's how voip network engineers use architecture:
  • Assisted in redesigning and configuring enterprise routing architecture to improve redundancy and to resolve issues with asymmetric routing.
  • Designed and implement new data-center network architecture and interconnections as business continues to grow.

9. PBX

PBX represents Private Branch Exchange, which is a private phone network utilized inside an organization or association. The clients of the PBX telephone framework can call internally (inside their organization) and remotely (with the rest of the world), utilizing diverse correspondence stations like Voice over IP or ISDN.

Here's how voip network engineers use pbx:
  • Configured redundant Cisco 2651xm media gateways to talk to a 5ESS PBX and communicate to the Cisco Call Manager.
  • Provided support for VoIP toll bypass for legacy PBX and Aspect IVR.

10. Lan Wan

Here's how voip network engineers use lan wan:
  • Work on different networking concepts and routing protocols like OSPF and other LAN WAN technologies.
  • Designed, planned, installed and migrated Lucent IBM/Xylan WAN (ATM) equipment to Cisco Ethernet LAN.

11. Lan

Here's how voip network engineers use lan:
  • Conduct line speed tests on LAN & WAN connections to verify committed data rates.
  • Provided expert oversight to LAN performance and maintained LAN security ensure network availability to all system user.

12. QoS

Here's how voip network engineers use qos:
  • Configure T1, ISDN PRI, QoS, RIPv2, OSPF, BGP protocol for Data and VoIP network.
  • Advanced routing and switching (EIGRP, BGP, QoS, Inter-company networking, etc).

13. Voip Network

Here's how voip network engineers use voip network:
  • Experienced with assisting in the design of extensive VoIP network to support 3,000 local users in a Campus Network environment.
  • Supported and configured VoIP network as well as maintain CCM by deleting, adding, and administering users and equipment.

14. IOS

iOS stands for "iPhone operating system," which is the operating system used in Apple phones and other mobile devices. This system, along with the software development kit Apple released, allows app developers to design new applications specifically for Apple devices. Because of the specific operating system, many applications designed using iOS are not compatible with devices that use a different system.

Here's how voip network engineers use ios:
  • Converted IOS gateways (2800, 2900, 3800, 3900 series) to H.323 from MGCP.
  • Developed IOS code-testing templates based on business areas.

15. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how voip network engineers use technical support:
  • Supervised and managed VoiP and technical support implementation.
  • Used remote log-in services to make future changes, facilitating technical support and significantly reducing travel costs.
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What skills help Voip Network Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What voip network engineer skills would you recommend for someone trying to advance their career?

Dr. Bobby Roohparvar Ph.D.Dr. Bobby Roohparvar Ph.D. LinkedIn profile

Professor of Computer Science and Computer Engineering, California State University - East Bay

*Favor:*

*Variety: Each day presents new challenges and opportunities for problem-solving.*

*Demand: The field offers strong job growth and stability.*

*Impact: Your work ensures businesses and organizations remain connected and operational.*

*Learning: There's always something new to learn with emerging technologies.*

*Dislike:*

*Troubleshooting: Issues can be complex and take a lot of time to resolve.*

*On-call: Network problems can occur at any time, requiring on-call availability.*

*Pressure: Maintaining network uptime can be stressful, especially during critical periods.*

*Keeping Up-to-Date: Rapid technological changes necessitate continuous learning.*

List of voip network engineer skills to add to your resume

Voip network engineer skills

The most important skills for a voip network engineer resume and required skills for a voip network engineer to have include:

  • Unified Communications
  • Troubleshoot
  • Servers
  • Cisco Voip
  • Switches
  • Unity
  • Routers
  • Architecture
  • PBX
  • Lan Wan
  • Lan
  • QoS
  • Voip Network
  • IOS
  • Technical Support
  • UCCX
  • Firewall
  • Network Infrastructure
  • Voice Gateways
  • Provisioning
  • VPN
  • Cisco Unity
  • Network Devices
  • Network Troubleshooting
  • OSPF
  • Network Performance
  • Sccp
  • Cisco Ios
  • ACD
  • Ip Networks
  • MGCP
  • Juniper
  • CUC
  • DNS
  • Linux
  • Cisco Asa
  • T1
  • Encryption
  • IP
  • ISDN
  • IVR
  • PSTN
  • Phone System
  • EIGRP
  • Windows
  • PRI

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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