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Warehouse operations supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical warehouse operations supervisor skills. We ranked the top skills for warehouse operations supervisors based on the percentage of resumes they appeared on. For example, 9.2% of warehouse operations supervisor resumes contained warehouse operations as a skill. Continue reading to find out what skills a warehouse operations supervisor needs to be successful in the workplace.

15 warehouse operations supervisor skills for your resume and career

1. Warehouse Operations

Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.

Here's how warehouse operations supervisors use warehouse operations:
  • Administer warehouse operations by coordinating schedules to ensure sufficient coverage, determine production capacity/staffing, informing employees on project management efforts.
  • Monitored all warehouse operations including quality and inventory controls, to ensure all departments met customer contract obligations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how warehouse operations supervisors use customer service:
  • Provide day to day direction concerning work assignments, overtime requirements, inventory management and Customer Service priorities.
  • Examined engineered labor standards and executed appropriate actions to warrant standard achievement and high level of customer service.

3. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how warehouse operations supervisors use logistics:
  • Established controls to ensure maximum logistics readiness for supply and transportation related support activities for U.S. and Turkish aviation units.
  • Performed all associated tasks related to operations supervisor within a manufacturing and global logistics supply chain environment.

4. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how warehouse operations supervisors use continuous improvement:
  • Established cohesive work teams Recently promoted to the position of manager of continuous improvement.
  • Served as Safety Representative for site, safety initiatives, and safety continuous improvements.

5. OSHA

Here's how warehouse operations supervisors use osha:
  • Conducted OSHA safety training to ensure all warehouse staff followed established safety rules and to exercise caution in work activities.
  • Oversee facility operations, safety restrictions and regulations in accordance with the TSA, OSHA and DOT guidelines.

6. Shipping Receiving

Here's how warehouse operations supervisors use shipping receiving:
  • Directed product handling and storage requirements in departments of shipping receiving, and production.
  • Supervised all warehouse, shipping receiving and inventory control activity to ensure that employee performance adhered to company policies and procedures.

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7. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how warehouse operations supervisors use hr:
  • Hire, evaluate, discipline and motivate 25-30 employees and make hiring recommendat ions to HR.
  • Team supervision, HR management and payroll.

8. Pallets

Here's how warehouse operations supervisors use pallets:
  • Operated automatic Pallet wrapping machine.
  • Managed warehouse, drove the forklift, put pallets where they needed to be, rewound paper for the printer.

9. Outbound Shipments

Here's how warehouse operations supervisors use outbound shipments:
  • Supervised receipt, staging and put away of all inbound shipments and transfers and accuracy of outbound shipments.
  • Facilitated and completed all outbound shipments 100% on time in 2005 and 2006..

10. ISO

Here's how warehouse operations supervisors use iso:
  • Assisted in generating and implementing SOP's for process improvements (QS, ISO & TS).
  • Supervised in an automated distribution center, ISO 9001, ISO 14001, certified facility.

11. Customer Orders

Here's how warehouse operations supervisors use customer orders:
  • Managed dispatching of inbound and outbound customer orders
  • Research and approve outbound customer orders through receiving, work directly with the procurement to resolve discrepancies and quality issues.

12. Employee Development

Here's how warehouse operations supervisors use employee development:
  • Identify and recommend opportunity for employee development and performance improvement requirements.
  • Oversee and facilitate employee development to include training, coaching, counseling and completion of performance appraisals.

13. Warehouse Equipment

Here's how warehouse operations supervisors use warehouse equipment:
  • Ensured all Warehouse equipment is operational & that sufficient equipment is on hand to handle daily workload.
  • Trained new employees on use of industrial truck, conveyor, compactor and other warehouse equipment.

14. Inventory Control

Here's how warehouse operations supervisors use inventory control:
  • Provided daily supervision operations activities related to the material requisition, inventory control, shipping/receiving and storage functions.
  • Supervised all plant operations *Authorized supply and equipment orders *Handled inventory control *Operated up to K50 large forklift

15. Materials Handling

Here's how warehouse operations supervisors use materials handling:
  • Coordinated racking and storing; maintained high standards of materials handling; supervised the warehouse security and accountability.
  • Amplified employee performance and compliance with Canadian regulations on hazardous materials handling.
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List of warehouse operations supervisor skills to add to your resume

Warehouse operations supervisor skills

The most important skills for a warehouse operations supervisor resume and required skills for a warehouse operations supervisor to have include:

  • Warehouse Operations
  • Customer Service
  • Logistics
  • Continuous Improvement
  • OSHA
  • Shipping Receiving
  • HR
  • Pallets
  • Outbound Shipments
  • ISO
  • Customer Orders
  • Employee Development
  • Warehouse Equipment
  • Inventory Control
  • Materials Handling
  • Safety Procedures
  • FDA
  • Quality Standards
  • Various Management
  • Warehouse Associates
  • Lean Six Sigma
  • Performance Appraisals
  • RF
  • Sigma
  • Third-Party Logistics
  • Inventory Management
  • Customer Satisfaction
  • Warehouse Management System
  • Performance Reviews
  • Pallet Jack
  • Cycle Counts
  • Safety Policies
  • Lean Manufacturing
  • Warehouse Functions
  • Direct Reports
  • Safety Training
  • Safety Regulations
  • BOL
  • Payroll
  • Process Improvement
  • Forklift Operation
  • Sops
  • Safety Standards
  • Safety Rules
  • Disciplinary Actions
  • GMP
  • Outbound Freight
  • Distribution Operations
  • Physical Inventory

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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