Water taxi operator job description

Summary | Are you looking for a unique experience that provides a competitive wage in a booming industry? You may have found it with the Baltimore Water Taxi! We are looking for candidates to fulfill the role as a "Deckhand" onboard one of our Water Taxis.

What is a Deckhand?

A Deckhand is a junior officer and front-line representative whose primary responsibility is the safety of their assigned vessel, crew, and embarked/ing passengers. The Deckhand assists the Captain with docking/mooring vessels and performing the duties of a lookout identifying navigational hazards while the vessel is underway. The Deckhand has the secondary responsibility to process tickets and passes and ensure customers have a positive experience.

Do I need a boating license, certificate, or experience?

Nope. Our Deckhands have a wide range of experience, from being their first job ever to a seasoned boater looking for sea time and a Captain's License. We provide all the training needed to include Maryland Boater Safety, First Aid, and CPR/AED. Deckhands will also receive a Transportation Workers Identification Credential (TWIC) card.

Will I be eligible for benefits?

Yes. Part-Time employees will receive Sick Leave, and Full-Time employees will receive PTO. After your first year, employees will be eligible for Medical, Dental, and 401(k) benefits. After accruing 360 sea days, employees will be eligible for a free Captain Licensing Course.

ESSENTIAL DUTIES AND RESPONSIBILITIES | Include but are not limited to the following:

• Assist passengers with loading, unloading, and handling of bikes/strollers/baggage, if necessary
• Interact with passengers, answer questions, validate tickets, and provide relevant instruction
• Fulfill ticket, pass, and experience sales
• Maintain vessel cleanliness and high sanitary conditions by performing daily wash down and general cleaning
• Perform engine checks and electronic logbook entries under the Captain's direction when required/directed
• Serve as a vessel lookout to ensure safe operating conditions
• Aid the Captain in mooring and unmooring
• Secure vessel's hatches, entranceways, equipment, and personnel for safe underway operations
• Assist the Captain in the maintenance of required log data
• Perform emergency/contingency functions as directed by the Captain
• Assist passengers with vessel lifesaving equipment
• Steer vessel under the Captain's direction when required
• Perform other duties as assigned by the Captain or by management

REQUIREMENTS | The Deckhand must:

• Be 18 years of age or older.
• Possess/Pass the Maryland Boater Safety Course and First Aid/CPR certification ( post-hire requirement )
• Possess/Qualify for a TWIC (Transportation Worker Identification Credentials) - post-hire ( post-hire requirement )
• Consent to random drug and alcohol screenings and security/background checks
• Be willing to work flexible hours as required by the schedule or as directed by management
• Possess excellent interpersonal skills, a neat and clean appearance, and a willingness to follow instructions
• Be able to tread water for at least 5 minutes
• Must have a normal color vision to interpret navigational lights and color-sensitive system and safety displays accurately
• Possess a high school diploma or equivalent
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Be physically able, without assistance, to lift at least a 40-lb load off the ground, and to carry, push, or pull the same

We provide equal employment and advancement opportunities to all individuals and team members without regard to race, color, religion, sex, national origin, age, disability, marital status, or any other characteristic protected by law. This policy applies to all personnel actions, benefits, and terms and conditions of employment, including but not limited to hiring; placement; training; compensation; benefits; transfer; promotion; leaves of absence; termination; layoff; recall; and treatment during employment, social and recreational programs.