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Welfare specialist skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical welfare specialist skills. We ranked the top skills for welfare specialists based on the percentage of resumes they appeared on. For example, 20.8% of welfare specialist resumes contained animal welfare as a skill. Continue reading to find out what skills a welfare specialist needs to be successful in the workplace.

10 welfare specialist skills for your resume and career

1. Animal Welfare

Here's how welfare specialists use animal welfare:

Investigate all issues concerning animal welfare and write up and discipline individuals for any issues investigated.

2. Health Insurance

Here's how welfare specialists use health insurance:

Answered incoming customer inquires about their health insurance.
Gathered data and performed analysis to develop strategy pertaining to health insurance design plans.

3. HIPAA

Here's how welfare specialists use hipaa:

Assisted participants with understanding all plan guidelines including IRS Regulations, HIPAA Privacy Act Regulation and ERISA guidelines.
Maintained client confidentiality as set forth by HIPAA and adhered agreements and standards regarding ethical behavior and confidentiality.

4. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how welfare specialists use open enrollment:

Managed 50+ calls daily, while exceeding statistical goals during open enrollment and as needed.
Assisted other teams with ACS enrollment in their health and welfare benefits during open enrollment.

5. Life Insurance

Here's how welfare specialists use life insurance:

Handled benefits enrollment for Medical, Dental, Vision, HSA/HCSA/DCSA Life Insurance and Direct Billing.
Manage the tuition reimbursement program, short/long term disability, maternity leave and employee benefit elections including voluntary life insurance.

6. FSA

FSA, short for, Flexible Spending Arrangement or Account, is a tax-advantaged account that allows its holder to set aside money from paycheck and pretax for the purpose of payment of dependent care and healthcare services.

Here's how welfare specialists use fsa:

Specialize in all Cobra and FSA request.
Supervised and trained team of seven benefit administrators on overall FSA claims processing and reimbursement procedures.

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7. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how welfare specialists use outbound calls:

Handled a high volume of calls from client employees as well as conducts outbound calls for follow up as required.
Processed several loans from existing customers daily through inbound and outbound calls to evaluate applicant eligibility and current risk.

8. Child Abuse

When a child who is under 18 is mistreated by an adult, it is considered child abuse. There are many forms of intentional harm and mistreatment for example physical abuse, sexual abuse, emotional abuse, medical abuse, and neglect in providing adequate basic life necessities.

Here's how welfare specialists use child abuse:

Investigated allegations of Child Abuse and or Neglect.

9. Medicaid

Here's how welfare specialists use medicaid:

Review and determine eligibility for Food Stamps, cash assistance, and Medicaid cases, or manage child support cases.
Determined program eligibility for Medicaid, food stamp and cash benefits in accordance with current regulations using the computer-based eligibility system.

10. PowerPoint

Here's how welfare specialists use powerpoint:

Experience using Microsoft Word, Excel, PowerPoint, and Outlook.
Complete task work using SAP, MS Excel, Word, Spreadsheet, and PowerPoint.

What skills help Welfare Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of welfare specialist skills to add to your resume

The most important skills for a welfare specialist resume and required skills for a welfare specialist to have include:

Animal Welfare
Health Insurance
HIPAA
Open Enrollment

Life Insurance
FSA
Outbound Calls
Child Abuse

Medicaid
PowerPoint

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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