How To Become A Will-Call Coordinator: What It Is and Career Path

What is a will-call coordinator and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a will-call coordinator. For example, did you know that they make an average of $16.48 an hour? That's $34,284 a year! Between 2018 and 2028, the career is expected to grow -5% and produce -130,800 job opportunities across the U.S.

ScoreWill-Call CoordinatorUS Average

Salary

2.7

Avg. Salary $34,284

Avg. Salary $59,228

Stability level

10.0

Growth rate -5%

Growth rate 0.3%

Diversity

6.4

Race

American Indian and Alaska Native 0.87%

Asian 5.83%

Black or African American 11.47%

Hispanic or Latino 22.45%

Unknown 4.55%

White 54.82%

Gender

female 51.06%

male 48.94%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

10.0

Stress level is very high

7.1 - high

Complexity level

9.9

Complexity level is advanced

7 - challenging

Work life balance

2.7

Work life balance is poor

6.4 - fair

Key steps to become a will-call coordinator

Explore will-call coordinator education requirements

Most common will-call coordinator degrees

Bachelor's

39.3 %

Associate

26.2 %

High School Diploma

19.7 %

Start to develop specific will-call coordinator skills

Skills	Percentages
Customer Service	20.58%
Delivery Schedules	13.44%
Inbound Calls	12.47%
SLA	4.88%
Escalate	4.58%

Complete relevant will-call coordinator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New will-call coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a will-call coordinator based on U.S. Bureau of Labor Statistics data and data from real will-call coordinator resumes.

Research will-call coordinator duties and responsibilities

Utilize TMS to actively manage on-time performance and automation objectives
Provide assistance to patients how to place order for meals and explain dietary restrictions if need.
Coordinate communication between patients, family members, medical and administrative staff, or regulatory agencies.
Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.

Prepare your will-call coordinator resume

When your background is strong enough, you can start writing your will-call coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a will-call coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable will-call coordinator resume templates

Build a professional will-call coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your will-call coordinator resume.