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Wire transfer clerk skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical wire transfer clerk skills. We ranked the top skills for wire transfer clerks based on the percentage of resumes they appeared on. For example, 21.5% of wire transfer clerk resumes contained customer service as a skill. Continue reading to find out what skills a wire transfer clerk needs to be successful in the workplace.

15 wire transfer clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how wire transfer clerks use customer service:

Managed front-office operations and provide impeccable customer service.
Coordinated closely with and contacted the specific customer service representative when there was an issue or error with any wire transfer.

2. Wire Transfers

A wire transfer is an electronic bank transaction where funds are transferred from one person to another. The transfer can be within the same bank or from one bank to another. Wire transfer makes it possible to transfer money to anyone anywhere in the world and to also transfer money to multiple accounts seamlessly regardless of location.

Here's how wire transfer clerks use wire transfers:

Created and verified accurate wire transfers while using security procedures and determining routing of international and domestic transfers.
Processed Wire transfers for customers to different countries, ensuring on-time delivery to Beneficiary.

3. ACH

Automated Clearing House, ACH is a computerized electronic network to process, coordinate and manage transactions (credit and debit) and automated money transfers between banks and other financial institutions without the use of paper checks, electronic transfers, credit cards, or cash networks. The ACH network is regulated by the federal government and managed by the National Automated Clearing House Association (NACHA).

Here's how wire transfer clerks use ach:

Cross train on ACH Services for backup daily work coverage as needed.
Processed distributions and contributions: included movement of customer's assets and check request, and ACH processing for IRA department.

4. OFAC

Here's how wire transfer clerks use ofac:

Researched wire transactions that have been flagged by the Office of Foreign Asset Control (OFAC) to prevent money laundering.
Contacted OFAC on a daily basis to determine if funds are subject to approval or seizure.

5. Customer Accounts

Here's how wire transfer clerks use customer accounts:

Monitored suspicious activity in customer accounts, and take appropriate action as necessary.
Processed return wires going back to customer accounts or corresponding banks.

6. Financial Institutions

Financial Institutions come in all sizes, forms, and are meant for all sorts of purposes. Some only keep money, some only trade it, some focus on extending loans, some work with only other financial corporations or regular business and companies, and some are built to be useful and multi-purpose. A central bank, for example, is a banking institution meant to keep an eye on other banks and ensure that no laws or rules are broken or bent.

Here's how wire transfer clerks use financial institutions:

Answered telephone inquiries from financial institutions, bank customers and various internal departments.
Receipted and wired funds between financial institutions.

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7. International Wire

Here's how wire transfer clerks use international wire:

Collaborated with foreign exchange, input and released domestic and international wires using SWIFT/Telex networks.
Processed and logged international wires using banking software to convert foreign currency to United States dollars.

8. Bank Secrecy Act

Here's how wire transfer clerks use bank secrecy act:

Maintained monthly wire transfer files for compliance with the Bank Secrecy Act.

9. Foreign Exchange

Here's how wire transfer clerks use foreign exchange:

Process all Foreign Exchange, Money Market, and Financial Futures.
Input transactions and verified all Foreign Exchange and Money Market processing.

10. Wire Transactions

Here's how wire transfer clerks use wire transactions:

Compile, copy, sort, and file records of office activities, wire transactions, and other activities.
Consulted with the responsible account managers to verify and request the resending of wire transactions with minor discrepancies.

11. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how wire transfer clerks use federal regulations:

Investigated and researched disputes, suspicious or fraudulent issues in accordance with state and federal regulations.
Observed Federal Regulations policies to minimize / eliminate potential loss to Bank.

12. Release Wires

Here's how wire transfer clerks use release wires:

Performed consistently in analyzing money wires that meet the bank's criteria to release wires heading into beneficiary accounts.

13. Foreign Currency

Foreign currency is a medium of exchange made of coin or paper that is printed and used in other countries. A foreign currency cannot be used to buy goods and services in any country other than the one in which it was printed unless the government of that country approves its use. Banks trade foreign currencies either by the actual handling of currency or checks or by establishing balances in foreign currency with banks in those countries.

Here's how wire transfer clerks use foreign currency:

Process incoming and outgoing wire transfer request for large amounts of funds, and transferring foreign currency, rates.
Processed USD and Foreign currency payments.

14. Customer Inquiries

Here's how wire transfer clerks use customer inquiries:

Investigated initial customer inquiries of account discrepancies.
Ensured customer inquiries and issues were researched and addressed timely and accurately to over 35 customers daily via phone and fax.

15. Bank Policy

Here's how wire transfer clerks use bank policy:

Bank Policy and Procedure Review-Make sure that all policy and procedure on our website is correct.

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List of wire transfer clerk skills to add to your resume

The most important skills for a wire transfer clerk resume and required skills for a wire transfer clerk to have include:

Customer Service
Wire Transfers
ACH
OFAC
Customer Accounts
Financial Institutions
International Wire

Bank Secrecy Act
Foreign Exchange
Wire Transactions
Federal Regulations
Release Wires
Foreign Currency
Customer Inquiries

Bank Policy
ABA
ATM
Financial Transactions
Operational Functions
Savings Bonds

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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