Investments Marketing Manager
New York, NY job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, Product and Client Marketing to join our Marketing & Corporate Affairs team. This role will be based in New York or Pittsburgh,PA.
In this role, you'll make an impact in the following ways:
Develop and implement strategic marketing plans for product and client marketing by utilizing expertise in market analysis and client insights.
Collaborate with cross-functional teams to ensure marketing strategies align with BNY's strategic goals and client needs.
Lead initiatives to enhance brand visibility and client engagement by employing innovative marketing tactics and channels.
Monitor and analyze market trends and competitor activities to inform product positioning and marketing strategies.
To be successful in this role, we're seeking the following:
Bachelor's degree in Marketing, Business Administration, or related field. Advanced degree preferred.
Typically 5-10 years of experience. Experience in the securities or financial services industry is preferred.
Strong strategic thinking and analytical skills with the ability to interpret market trends and data.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
Proven track record of successful marketing campaign management and client engagement.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $100000 and $150,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Registered Veterinary Technician
California job
Ohana Pet Hospital is seeking an experienced Registered Veterinary Technician to join our team! This is an excellent opportunity for skilled, outgoing technicians who want to fully utilize their education and expertise while making meaningful connections with clients and their pets.
In this role, you will:
Provide excellent patient care during surgical and dental procedures - including anesthesia monitoring, patient prep and recovery, and dental cleanings and radiographs.
Ensure efficient exam room workflow and outstanding client communication.
Review treatment plans, provide discharge instructions, and address client questions with empathy and clarity.
Collaborate with your team to support the veterinarian's orders during outpatient visits, ensuring the highest level of patient care.
This position is ideal for detail-oriented technicians who are passionate about exceptional patient and client care, and ready to work at the top of their license in a supportive, team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Wednesday, Thursday, Friday, and Saturday.
Full-time benefits and compensation**:
Compensation: $24-32 per hour, for each hour worked*
Bonus package: $2000
CE allowance: up to $1,000 annually based on tenure
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Minimum qualifications and skill set:
2+ years of veterinary experience in a clinical setting
Current Veterinary Technician License in the state of California
Proficiency in the following skills:
Anesthesia induction and monitoring
Dental prophy and radiographs
IV Catheter placement, IV/IM injections
Ohana means 'family' in Hawaiian, and it is not just the name of our hospital it is also the influence behind the culture of our hospital, from clients, patients, our local community, our animal rescue partners, to our fellow staff members. We have a simple but profound mission to provide "Compassionate care for our Ohana, our Family." Part of caring for our team members includes investing in education/training, excellent benefits, and mentoring.
Endless opportunities to learn and grow. We have a diverse staff of more than 60 employees that are all passionate about helping people help their pets. If you are interested in joining a fast-paced, exciting practice with an amazing animal care team made up of warm, caring, and top-notch professionals, please apply today!
#PRI
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
Investments Marketing Associate
New York, NY job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Investments Marketing Associate to join our marketing and communication team. This role is located in New York, NY
In this role, you'll make an impact in the following ways:
Support and drive the development and execution of product or client value-driven marketing content and go-to-market strategies for commercial segments.
Lead projects that support the implementation of complex product marketing plans and execute day-to-day support and decisions leveraging client insights for targeted campaigns aligned with the firm's key initiatives.
Maintain collaborative relationships with internal and external resources to support marketing activities, providing technical guidance, direction, and decision-making as needed.
Support the development and implementation of product marketing campaigns and market research while driving agreement with business partners and formulating and executing decision criteria.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of work experience required.
3-5 years of related experience preferred; experience in the securities or financial services industry is preferred.
Proven ability to adopt industry/segment trends, market climates, and competitive activities, executing adoption strategies and clearing blockers to leverage opportunities.
Strong collaboration skills to maintain and cultivate good working relationships with internal teams and business partners.
Ability to act with accountability supporting functional or business initiatives, proactively identifying obstacles and recommending solutions to stakeholders.
Experience managing budget approvals and submitting expenses.
No direct reports.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $58,000 and $90,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company- sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.
Associate, Client Operations II
Houston, TX job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Client Operations II to join our Structured Debt Client Platform team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
Support clients in addressing moderately complex operational and technical issues and ensure requests are executed.
Provide clients information related to BNY Mellon products and services representing multiple lines of business and geographies and direct them to the appropriate resources, as needed.
Monitor client inquiries, resolve non-routine issues, escalate complex issues as needed, and participate in internal activities to improve the client experience.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience.
3-5 years of total work experience preferred.
Experience in an operational area and/or client services preferred.
Ability to apply intermediate problem solving skills, experience, and judgment to analyze information and deliver high quality service.
May have people management responsibilities in some geographies and provide guidance to less experienced team members.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Account Executive
Phoenix, AZ job
Love closing deals
and
making a difference? Are you a driven sales professional ready to empower small businesses to thrive? 📈 Do you want to help small businesses grow, compete, and succeed in today's fast-moving market? 🏙️ Then this position might be for you. After a 3 month training period, you will have the opportunity to earn $100,000+. Current Account Executives at CardFlight have a proven track record of exceeding their targets.
We're currently looking for an Account Executive to join our Inside Sales Team and contribute to the growth of our SwipeSimple Connect product. The ideal candidate for this position will be on the front lines helping local business owners streamline payments, boost revenue, and modernize their customer experience with our cutting-edge CRM and Payment Procession Solution. You'll turn everyday transactions into lasting relationships-understanding the needs of small businesses and presenting passionate business owners with our software's value.
📍Location: Greater Phoenix, AZ area. This position is primarily remote, but you will be expected to work in person alongside your manager and colleagues in Chicago, IL up to 3 times per year on dates determined by the company.
The ideal candidate will have cold outbound sales experience, excellent communication skills, and a "go-getter" attitude-payments experience, other services to small-to-medium size businesses (SMBs), and an understanding of the payments industry is preferred but
not
required. You will report to the Head of Inside Sales. This is a full-time, non-exempt position and employment is contingent upon a successful background check. Upon hire, you'll participate in an in-person onboarding during your first week and receive a set schedule based on business needs. We provide a clear path for advancement, including a structured 3-month ramp-up plan, and offer company equity to reward your success and align your growth with ours.
What You'll be Responsible for:
Outreach to Leads: Respond to inbound leads and perform outreach to leads generated by various channels and campaigns including cold calling, email campaigns, social media, and digital advertising.
Customer Engagement: Serve as the initial point of contact for prospective customers, understanding their business needs and effectively communicating how our credit card processing solution can address those needs.
Product Demonstrations: Conduct engaging and informative product demonstrations to prospective clients, showcasing the features and benefits of our software.
Sales Process Management: Manage the entire sales process from lead qualification to closing, ensuring a seamless and positive experience for the customer.
Relationship Building: Develop and maintain strong relationships with potential customers, acting as a trusted advisor and point of contact throughout the sales cycle.
Sales Reporting: Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system.
Collaboration: Work closely with the marketing and product development teams to align sales strategies with business objectives and customer feedback.
Market Insights: Stay informed about industry trends, competitor activities, and emerging technologies in the payments space to effectively position our software.
What You'll Bring To The Table
Education: Bachelor degree or equivalent, preferred but not required
Experience: 1-2+ years of sales experience, preferably in SMB software sales or the payment industry
Preferred Skills:
Proven ability to meet and exceed sales targets.
Excellent communication, negotiation, and presentation skills.
Proficiency with CRM software and sales tools.
Strong organizational skills and attention to detail.
Attributes:
Self-motivated and driven to succeed.
Ability to work independently and as part of a team.
Positive attitude and high energy level.
Ability to quickly learn and adapt to new technologies and sales strategies.
Why You'll Love Being A Part Of Our CardFlight Team
Location-neutral work environment
Home-office equipment stipend
Employee Engagement (Lunch & Learns, team building events)
Learning & Development culture
Comprehensive health benefits
Competitive compensation and company ownership/stock options
And more!!
Our signature product, SwipeSimple, is used by 125,000+ small businesses across the country. SwipeSimple is a software solution that enables small businesses to accept payments seamlessly via phone, tablet or computer. SwipeSimple is sold through a partner network comprising financial institutions, merchant service providers, and independent sales organizations. The solution is also sold directly by CardFlight through SwipeSimple Connect.
If successful after your first 90 days, the annualized target cash compensation range increases to $100,000+, consisting of a base salary of $50,000, incentive compensation consisting of commission and bonus with an On-Track-Commission Earnings (OTE) target of $50,000, a target bonus of $5,000+,
plus
eligibility for inbound and Sales Associate sourced leads. In addition to competitive cash compensation, this position is also eligible for equity awards.
In your first 90 days, your annualize compensation will be $90,000 as a training period, consisting of a base salary of $50,000, incentive compensation consisting of commission and bonus with an OTE target of $35,000, and a target bonus of $5,000.
At CardFlight, we lead with respect for one another, our customers and business partners, vendors, and prospective employees. Our objective is to ensure CardFlight team members are passionate about the growth of our company, supported in their personal growth and development, and connected to their colleagues. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Senior Vice President, OPS Process Engineer
New York, NY job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Vice President OPs Process Engineer to join our team. This role is located in New York.
In this role, you'll make an impact in the following ways:
Responsible for driving process optimization, transformation and innovation across operations to accelerate AI.
Partners with business leadership to recommend and design re-engineering initiatives based on strategic goals.
Identify optimisation opportunities to reduce redundancies, overlap and similarities
Acts as a subject matter expert for business process improvement across the LOB ensuring best practice.
Leverage relevant tools as well as effective use of data to articulate & solve business problems.
Leverage process domain experience to identify & build process automation solutions
Establishes the strategic approach for business process re-engineering within assigned area based on broad functional goals.
Guides staff in strategies for building, adoption and utilization of re-engineering initiatives.
Provides input into the development of solutions and long-term goals for the function
Contribute to the Process Re-engineering community via various means e.g., training, showcase of projects and best practices
Act as a Process Re-engineering, coach, facilitator & mentor
To be successful in this role, we're seeking the following:
4-10 years significant experience of leading complex re-engineering projects and programs
Knowledge of Process Re-Reengineering Digital Tools and capabilities (e.g., iGrafx, Visio, UI Path, BPMN)
Lean / Six Sigma and/or PMP certification is preferred
Experience in financial services preferred.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $100,000 and $139,500 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Outpatient Registered Nurse - RN
Socorro, NM job
PURPOSE AND SCOPE:
The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state and federal regulations.
· Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses.
· Performs ongoing, systematic collection and analysis of patient data pre - during - post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed.
· Assesses, collaborates, and documents patient/family's basic learning needs to provide initial and ongoing education to patients and family.
· Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients.
· Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness.
· Initiates or assists with emergency response measures.
· Serves as a resource for health care team, participates in staff training and orientation of new staff as assigned.
· Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections.
· Identifies expected outcomes, documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team.
· Ensures patient awareness related to transplant and treatment modality options.
· Required to complete CAP requirements to advance.
· Performs all other duties as assigned by Supervisor.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.
· This position requires frequent, prolonged periods of standing and the employee must be able to bend over.
· The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet.
· The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.
· May be exposed to infectious and contagious diseases/materials.
· Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians.
· The position may require travel to training sites or other facilities.
· May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above.
SUPERVISION:
Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following:
· Successful completion of all FKC education and training requirements for new employees.
· Must have a minimum of 9 months experience as a RN.
· Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN.
EDUCATION and LICENSURE:
· Graduate of an accredited School of Nursing.
· Current appropriate state licensure.
· Current or successful completion of CPR BLS Certification.
· Must meet the practice requirements in the state in which he or she is employed.
EXPERIENCE AND REQUIRED SKILLS:
· Entry level for RNs with less than 2 years of Nephrology Nursing experience as a Registered Nurse.
· Chronic/acute hemodialysis experience (preferred).
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
Sales Representative (Full-Time & Part-Time)
Las Cruces, NM job
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a persuasive communicator with a positive attitude and a passion for sales? We're looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world.
In this role, you'll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you'll gain the tools and support you need to thrive and grow.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes
--------------: POSITION RESPONSIBILITIES: Key Responsibilities:
Make outbound and receive inbound calls in a professional and courteous manner
Educate customers on products and services, identifying upsell opportunities
Understand customer needs and recommend tailored solutions
Use internal systems to manage accounts and process transactions accurately
Research and resolve customer issues, coordinating with other departments as needed
Accurately document customer interactions and follow established procedures
Adhere to scripts, policies, and compliance standards
Maintain confidentiality and handle sensitive information responsibly
Escalate complex issues to supervisors or appropriate teams
Stay current with training, updates, and system changes
Meet attendance and scheduling expectations
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and conflict resolution skills
Customer-focused, empathetic, and solution-oriented
Ability to multitask and manage time effectively
Comfortable in a fast-paced, evolving environment
Team-oriented with strong interpersonal skills
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Director of Marketing Data & Analytics
New York, NY job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Director of Marketing Data & Analytics to join our Marketing and Communications team. This role is located in New York
In this role, you'll make an impact in the following ways:
Define and drive a unified marketing data & analytics strategy that delivers growth, boosts operational efficiency, and continuous improvement.
Build, mentor, and scale a high-performing analytics team-recruiting top talent, fostering professional development, and modeling a collaborative, growth-oriented culture.
Champion a culture of insights-informed decisions across Marketing & Communications (and beyond) by acting as a consultative partner, democratizing and socializing data, demonstrating impact, and bringing partners along in creating analytics-driven value.
Maintain and enhance our marketing data foundation, with rigor in data collection, quality, management, and governance. Partner with MarTech and Engineering teams to ensure clean, accurate, and timely data pipelines.
Own the integrity of our marketing data ecosystem: establish and maintain rigorous standards for data collection, quality, management, and governance. Partner with MarTech and Engineering to architect and maintain clean, automated pipelines that deliver timely, accurate insights.
Partner with marketing leaders to define comprehensive marketing measurement framework and set KPIs aligned to business objectives. Oversee development and delivery of marketing measurement across channels, including dashboards and scorecards that connect campaign performance to revenue and growth metrics.
Design, implement, and continuously refine multi-touch attribution models, media mix plans, and testing frameworks that maximize ROI. Conduct testing to inform channel and creative optimization.
Drive continuous improvement and innovation through AI (including our own Eliza platform), automation, and advanced analytics.
Manage external vendor and platform relationships; evaluate new technologies and partners.
Ensure all marketing data practices adhere to evolving privacy regulations (e.g., GDPR, CCPA) and internal policies. Partner with Legal and InfoSec teams to embed data privacy and security into analytics processes.
To be successful in this role, we're seeking the following:
Bachelor's degree in Data Science, Statistics, Marketing Analytics, Computer Science, Economics or related field. Advanced degree (MA, MS, MBA with quantitative focus) in related field a plus.
10+ years of progressive experience in marketing analytics, business intelligence, data science, or digital marketing, preferably with leadership experience in a complex global B2B financial services environment with long buying cycles.
Demonstrated success in people leadership, talent development, team building, and contributing to an overall growth culture. Preferably 7+ years in a leadership role building and scaling teams.
Deep expertise in multi-touch attribution, media mix modeling, campaign ROI frameworks, and testing/optimization roadmaps that drive growth.
Expertise in analytics tools and platforms (e.g., SQL, Python, R, Power BI, Snowflake, Adobe Analytics).
Experience with attribution methodologies, lead scoring frameworks, media mix modeling, and advanced analytics techniques.
Intellectual curiosity, adaptability, and passion for your work.
Exceptional strategic and analytical thinking, with strong business acumen and a consultative mindset.
Excellent communication and stakeholder-management skills-able to translate complex analyses into clear, actionable recommendations.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $200,000 and $270,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.
Customer Service Representative (Nights)
Las Cruces, NM job
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team!
We're looking for Customer Service Representatives (Nights) to represent some of the world's most recognized brands during the night shift. In this role, you'll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Manage inbound and outbound calls with professionalism, empathy, and efficiency
Troubleshoot and resolve customer issues, focusing on first-call resolution
Research and retrieve information using internal systems; collaborate with other teams as needed
Accurately document and process customer claims and interactions
Follow scripts, policies, and procedures while using training resources to provide accurate answers
Handle sensitive information with discretion and maintain confidentiality
Escalate complex cases to the appropriate team or manager
Stay updated on products and processes by attending ongoing training
Meet all attendance, reliability, and night shift scheduling requirements
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
18 years or older with a high school diploma or equivalent
Excellent verbal and written communication skills
Typing speed of 20+ words per minute
Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Strong problem-solving, conflict resolution, and troubleshooting skills
Reliable, punctual, and motivated with a strong work ethic
Ability to multi-task, stay organized, and self-manage
Customer-first mindset: empathetic, patient, and responsive
Positive attitude and a team-player spirit
Comfortable working in a fast-paced, dynamic environment
Preferred (Not Required)
1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles
Prior experience with contact centers or government-related accounts
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Associate, Office of the Chief Product and Innovation Officer
New York, NY job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of ASSOCIATE to join our Office of the Chief Product and Innovation Officer team. This role is located in New York, NY
Overview
BNY is seeking a motivated and detail-oriented Associate to join the Office of the Chief Product and Innovation Officer. This role supports the firm's innovation agenda - helping to connect platforms, data, and enterprise capabilities to deliver scalable, client-focused solutions that respond to capital markets trends and drive business growth.
Reporting into the COO of the Product and Innovation Office, the Associate will provide day-to-day support across strategic, program, and operational activities, helping to coordinate initiatives and maintain alignment across product, technology, and business partners.
In this role, you'll make an impact in the following ways:
Support execution of strategic and operational priorities for the Office of the Chief Product and Innovation Officer.
Assist in tracking the product pipeline, project milestones, and governance activities.
Help coordinate cross-functional collaboration among Product, Engineering, Operations, and Commercial teams.
Contribute to business operations, including financial tracking, headcount reporting, and quarterly planning inputs.
Identify and escalate potential delivery challenges or process gaps to drive timely resolution.
Prepare internal communications, meeting materials, and executive updates to ensure consistent messaging and visibility.
Help manage team routines (staff meetings, planning sessions, updates) and support onboarding and team culture activities.
Assist with high-priority strategic projects and cross-functional initiatives aligned with the firm's innovation and growth goals.
Support workstream planning, tracking milestones, and monitoring execution progress.
Contribute to internal storytelling and reporting to highlight impact and share insights.
Help gather data for program-level reporting and performance tracking.
Foster a collaborative, inclusive, and delivery-oriented team environment.
To be successful in this role, we're seeking the following:
1-2 years of experience in business management, strategy, operations, consulting, or financial services.
Strong organizational, analytical, and communication skills, with the ability to manage multiple priorities.
Interest in capital markets, product development, and digital innovation.
Comfortable working in a fast-paced, dynamic environment and supporting senior stakeholders.
Proactive problem-solver who is curious, adaptable, and eager to learn.
Bachelor's degree required; advanced degree not necessary but valued.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $52,000 and $85,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Internet & Phone Sales Representative
Las Cruces, NM job
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a persuasive communicator with a positive attitude and a drive to succeed? We're looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network.
Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES: Key Responsibilities:
Handle inbound and outbound calls with professionalism and courtesy
Use training and resources to confidently answer questions and sell products/services
Listen actively to understand customer needs and resolve issues
Research systems to locate missing information and collaborate with internal teams
Manage customer accounts and process orders accurately using company systems
Follow scripts, policies, and compliance guidelines
Maintain accurate records and protect customer data
Escalate complex issues to appropriate team members
Attend training sessions and team meetings to stay current on updates
Meet attendance, punctuality, and performance expectations
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older
High school diploma or equivalent
Excellent written and verbal communication skills
Typing speed of 20+ WPM
Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
Familiarity with Windows operating systems
Highly reliable with strong attendance and punctuality
Skilled in troubleshooting, conflict resolution, and customer service
Empathetic, responsive, and solution-oriented
Ability to multitask, stay focused, and self-manage
Team-oriented with strong interpersonal skills
Comfortable in a fast-paced, evolving environment
Preferred (Not Required)
1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center
Experience in state or federal work environments
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Financial Wellbeing Program Manager
New York, NY job
Financial Wellbeing Program Manager - The BNY Hamilton Institute
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
We're seeking a future team member for the role of Financial Wellbeing Program Manager to join the BNY Hamilton Institute, part of our Enablement and Global Affairs organization. This role can be located in New York, NY, Pittsburgh, PA or Lake Mary, FL.
The Institute focuses on driving very tailored development for the company's senior leaders, in the context of BNY's culture, strategic pillars and principles. In addition, it guides BNY's approach towards building financial knowledge through structured programs for both our employees in support financial decision making, and to support the financial resilience of our broader communities.
This roles plays a critical role in the design and delivery of financial education initiatives that empower employees to make confident financial decisions and improve their overall wellbeing. This role combines strategic program management with a focus on operational excellence to support employees through every stage of their financial journey. This role will work across internal stakeholders, external vendors and subject matter experts, with a particularly close partnership and collaboration with the People Total Rewards Team to ensure we lead with an “employee-first” approach.
Key Responsibilities
Program Development & Implementation
Develop, launch, and manage scalable financial education programs and experiences that align with business goals and employee needs.
Demonstrate a product-oriented mindset aligned with organizational priorities.
Oversee vendor selection, contract management, and collaboration with financial education providers/ consultants.
Employee Engagement & Education
Serve as a subject matter expert and champion for financial education and wellbeing across the organization.
Create communications and resources that make complex financial concepts simple and actionable.
Tailor communication and programming to meet the needs of employees at different career stages and financial situations.
Data, Measurement & Reporting
Establish KPIs and track program outcomes to assess impact on employee engagement and productivity.
Continuously evolve programs by leveraging industry research, benchmarking, and best practices.
Provide insights and recommendations to applicable stakeholders based on data and employee feedback.
Partnership & Advocacy
Collaborate with People, Benefits, Learning & Development, Philanthropy, and business teams to integrate financial wellbeing into the broader enterprise employee experience strategy.
Stay current on industry trends, emerging tools, and best practices in employee financial education and advocate for financial wellbeing as a driver of productivity, engagement, and retention.
Chair periodic meetings to present outcomes, gather feedback, and with relevant stakeholders prioritize next-gen offerings.
Qualifications
Bachelor's degree in Business, Finance, HR, Education, or related field.
5-8+ years of experience in financial education, learning & development, HR benefits, or financial wellbeing programs.
Strong understanding of personal finance topics and the ability to translate them into relatable, employee-friendly content.
Demonstrated success managing large/complex initiatives and external vendor partnerships.
Experience with global or multi-location program implementation.
Excellent communication, facilitation, and stakeholder management skills.
Data-driven mindset with the ability to measure and communicate program effectiveness.
Ability to engage employee populations across geographies and demographics.
Key Competencies
Strategic program design and execution
Employee engagement and education
Data-driven decision-making
Vendor and stakeholder management
Clear, empathetic communication
Passion for improving financial wellbeing
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $150,000 and $170,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.
Call Center Agent (Days)
Las Cruces, NM job
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
As a day shift Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple clients. There are a wide variety of project openings for some of the most recognizable brands in the world!
In this role, you will provide customer service and educate and upsell customers on products and services. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job every day.
Schedules vary by site and project. This is an on-site, entry-level position with competitive compensation commensurate with experience. Bi-lingual (Spanish-speaking) candidates are encouraged to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers nationwide each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Ensure first-call resolution through problem-solving and effective call handling.
Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
Accurately document and process customer claims in appropriate systems.
Lead fact-finding discussions to determine the best options for the customer.
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures.
Comply with requirements surrounding confidential information and personal information.
Escalate customer issues to the appropriate staff for resolution as needed.
Attend meetings and training to stay up to date on program knowledge, systems, and process changes.
Adhere to all attendance and work schedule requirements.
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of the Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow up on customer issues
An aptitude for conflict resolution, problem-solving, and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused, and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
State or Federal work experience
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Vice President, Digital Assets Product Manager
New York, NY job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Product Manager to join our Digital Assets team. This role is located in New York, NY.
Job Overview: We are seeking an experienced Product Manager to lead initiatives for BNY's digital asset business. The candidate will be pivotal in bringing new products and services to market by leading product design, project planning and execution efforts. The ideal candidate possesses a deep understanding of financial market structure, the lifecycle of a trade from execution to settlement, and blockchain-based technology.
In this role, you'll make an impact in the following ways:
Strategy:
Help define the near and long-term product strategy, through deep industry engagement, market analysis and understanding emerging trends
Ensure product alignment with BNY's mission and principles
Help shape industry best practices
Product Design:
Translate client needs into commercial product solutions
Craft product roadmap to ensure incremental and prompt product delivery
CommercialAnalysis
Understand the regulatory environment and product feasibility
Define target client segment and go-to-market strategy
Conduct competitive market research and analysis
Collaboration
Engage with cross-functional subject matter experts
Communicate effectively to stakeholders at all levels
Adhere to product governance framework
Performance Metrics:
Establish support model across the product lifecycle
Track product performance across operational, technical and commercial indicators
Collect client and internal feedback for continuous product improvement
Demonstrated Skills, Experiences:
Industry Knowledge: Experience working within financial markets, with a deep understanding of the lifecycle of a trade, from trading to settlement, for both listed and over-the-counter financial instruments. Understanding of cryptocurrencies, blockchain technology, and the digital asset landscape.
Curiosity: Demonstrated curiosity for all things blockchain
Self-motivated: Proactively identifies new opportunities or challenges; takes ownership of outcomes
Collaborative: Strong leadership capabilities with experience working within complex, matrixed organizations to deliver on goals
Analytical Skills: Proficiency in data analysis and performance metrics to drive decision-making
Customer Focus: Obsessed about delivering value to clients, understanding client pain points and identifying new opportunities.
To be successful in this role, we're seeking the following:
Bachelor's degree or equivalent
6+ years relevant industry experience in digital assets, trading, or financial services product management.
Experience working on a trading desk, an exchange or an electronic trading platform a plus
Must exhibit flexibility and be able to quickly adapt to a fast-paced, dynamic and sometimes ambiguous environment where new challenges arise and priorities shift.
Excellent communication and documentation skills; ability to translate technical concepts for non-technical stakeholders.
Proficiency in tools such as JIRA, Confluence, and Microsoft Office Suite.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $83,000 and $160,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Charge Registered Nurse - RN
Mission, TX job
PURPOSE AND SCOPE:
Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment. Provides day to day direction and supervision to assigned direct patient care staff. Communicates with the physician and other members of the healthcare team to interpret, adjust, and complete patient care plans. Provides safe, effective delivery of patient care in compliance with standards outlined in the facility procedure manual, as well as regulations set forth by the company, state, and federal agencies. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
General and Staff Related:
Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation. Participate in the department staffing and the appropriate hiring, firing and disciplinary actions. Recommend disciplinary action to Clinical Manager and initiate as appropriate.
Ensure compliance with all company and facility approved procedures and policies as well as regulations set forth by state and federal agencies in clinics with more than 100 patients.
Approve or disapprove time or personnel schedule changes in the absence on the Clinical Manager ensuring compliance with applicable regulations, policies and procedures for documenting time of work hours for staff members on assigned shift.
Participate in patient care plan meetings.
Maintain knowledge in the current practices related to the principles and techniques of dialysis by participating in all scheduled in-services.
Train and orient staff as necessary.
Routinely observe and guide direct patient care staff for appropriate technique and adherence to facility policies and procedures.
Promote and assist with compliance to OSHA programs in order to maintain a safe and clean working environment.
Maintain overall shift operation in a safe, efficient, and effective matter.
With Clinical Manager conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care.
Meet routinely with the Clinical Manager to discuss personnel and patient care status, issues, and information.
Supervise all documentation of patient information.
Coordinate Charge Nurse duties with Staff RNs acting in the relief charge capacity.
Patient Care:
Assess daily patient care needs and develop and distribute patient care assignments appropriately.
Assume primary responsibility in an emergency situation.
Assess patient needs, respond to dialysis treatments, and communicate concerns to rounding physician. Implement changes in patient care/treatment as directed.
Monitor and supervise all patient care activity during dialysis and assist as necessary.
Collaborate with direct patient care team in making decisions to benefit patient care.
Continuously monitor patient's condition with regards to problems and potential complications associated with dialysis.
Administer medications to patients per physician's orders.
Act as the subject matter expert and as a resource for staff members.
Supervise and participate in completion of short- and long-term care plans.
Admit new patients according to facility procedure.
Ensure educational needs of patients are met and educate the patient and family about End Stage Renal Disease, dialysis therapy, diet and medication.
Technical:
Supervise the safe and effective use of all equipment involved in direct patient care.
Operate all dialysis related and emergency equipment safely and efficiently when needed.
Perform required testing and verification and initial the checklist for start-up and shut-down procedures as outlined in the Technical Services Manual.
Complete Nurse's Technical Training Program/Water Quality Facility Training.
Other:
Assist with special projects or other duties as assigned by the Clinical Manager
Assist with the interviewing of potential direct patient care staff as requested.
Promote efficient use of medical supplies.
Attend and participate in monthly Quality Assurance meetings.
Other duties as assigned.
Relationships:
Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP)
External Contacts: Physicians, Back-up Hospitals
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
SUPERVISION:
Direct Patient Care Staff, Ward Clerk as assigned.
EDUCATION:
Graduate of an accredited school of Nursing (R.N.)
Current appropriate state licensure.
EXPERIENCE AND REQUIRED SKILLS:
Minimum of 9 months of nursing experience and an additional 3 months of clinical experience in dialysis
RN charge nurses assuming responsibility for nursing and patient servicesin the absence of the Clinical Managermust have one-yearclinical experience and six months dialysis experience.
Supervisory or management experience preferred.
Successfully completea training course in the theory and practice of hemodialysis.
Good communication skills - verbal and written.
Must meet appropriate state requirements (if any).
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
Assistant, Corporate Communications
New York, NY job
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
Within TKO, the Corporate Communications team helps enhance the company's reputation and build understanding of our strategy, performance, and priorities among key financial and business audiences, as well as our employees worldwide.
Position Summary:
TKO is seeking a highly organized, detail-oriented, and proactive Corporate Communications Assistant to support corporate and financial communications. You will help keep the Corporate Communications team coordinated, support workflows and quarterly earnings, and assist with high-profile initiatives. The role offers hands-on experience working closely with senior leaders and executives, exposure to both public company communications and the sports and entertainment industry, and opportunities to take ownership, make an impact, and grow within a collaborative, high-performing team. This position is ideal for an early-career professional who thrives in a fast-paced environment and is eager to learn.
Key Responsibilities:
· Assist in researching and preparing materials including press releases, media briefings, fact sheets, award submissions, and other collateral
· Manage daily media monitoring and coverage reporting around corporate news and announcements
· Maintain media lists, speaker engagement calendars, and key corporate assets
· Track deliverables and deadlines for team projects to ensure timely execution
· Manage executive calendars, schedule meetings, and coordinate logistics
· Maintain strict confidentiality and handle sensitive information with professionalism
Qualifications:
· 0-2 years of experience in communications, PR, journalism, or a related field (internships, academic work, or agency experience count)
· Detail-oriented with strong communication, organization, and time-management skills; ability to thrive in a fast-paced environment and manage multiple projects simultaneously
· High level of discretion and professionalism, especially when working in the presence of executives; ability to handle sensitive information and communicate appropriately
· Digitally fluent with Microsoft Office and familiarity with social media platforms, content formats, and how storytelling resonates in a multi-channel world
· Interest in sports and entertainment, with an understanding of the broader media ecosystem
· Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field
TKO unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. TKO is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Wireless Network Engineer
Santa Clara, CA job
MatchPoint is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Design, Build and Operate scalable software systems to manage Client's network infrastructure.
Only local candidates.
Skills
8 -10 years experience with enterprise Wi-Fi including but not limited to 802.11 standards, encryption,, 802.1x, RADIUS, EAP-TLS, wireless client chipset/driver configurations.
Proven understanding of TCP/IP (both IPv4/IPv6), routing, and switching
Experience with supporting collaboration tools utilizing Wi-Fi
Experience with wireless design and tools such as Ekahau or Hamina
Experience with Cisco AireOS and Juniper Mist platforms.
Certifications: CWNA, ECSE-D
Networking services for ACS, AAA, DHCP, BOOTP, DNS, ICMP and SNMP
Remote access technologies (i.e. SSL-VPN, IPSec, B2B)
Layer 3 (ie: OSPF, BGP, VRFs, QOS, ACLs, Route redistribution, Route filtering, MPLS-VPNs, EVPN, VxLAN, GRE, DMVPN etc..)
Experience designing, configuring and implementing a wireless network. Experience in Network planning, design strategies for an enterprise WLAN, design of infrastructure and network services, designing WLAN RF, advanced wireless site surveying, 802.11 security design, and troubleshooting of WLAN design.
Ability to script using Ansible, Python, and Shell a plus
Field Test Engineer/Automotive Test Engineer
Lewisville, TX job
Job Title: Field Test Engineer
Lewisville, TX
(Primary)
Texas - Denton or Louisville
(Client is flexible for the right candidate)
Renton, Washington
(Alternate option for the right candidate)
Employment Type: Full-Time, Permanent
About the Project
You will support the Connected Services Project, focusing on global OTA (Over-the-Air) updates, connected vehicle features, and field testing on customer trucks. The role requires strong hands-on knowledge of CAN, telematics, diagnostic tools, and OTA validation.
Position Overview
The Field Test Engineer (FTE) will perform in-vehicle and bench-level testing of connected features, OTA software updates, firmware, ECU reprogramming, and vehicle telematics for customer field trucks. This position interfaces with cross-functional teams to ensure efficient diagnostics, seamless OTA updates, and successful software release validation.
Key Responsibilities
Test and validate connected features on benches and customer field trucks, including software updates, firmware updates, and ECU reprogramming.
Collaborate with cross-functional teams to plan OTA test activities aligned with controller/software release timelines.
Develop and execute test plans for wireless/OTA updates and connected services features.
Troubleshoot and resolve OTA update failures by working closely with software, backend, and diagnostic teams.
Identify, log, track, and report defects with appropriate logs in defect tracking systems.
Use diagnostic tools (e.g., Vector CANoe) to capture, analyze, and interpret communication logs during OTA tests.
Create OTA test packages and perform remote vehicle diagnostic testing.
Verify update integrity, rollback mechanisms, and ensure compliance with vehicle safety and performance standards.
Maintain detailed documentation of test cases, test results, and issues for continuous improvement.
Participate in defect triage calls and follow up to ensure timely resolution.
Update ECUs via OBD tools and OTA workflows.
Utilize knowledge of automotive networks, CAN bus traffic, diagnostic messages, and node acknowledgments.
Apply strong understanding of telematics controllers and end-to-end OTA processes.
Execute requirements-based testing with full traceability across requirements, development, testing, and defects.
Key Technical Requirements
Primary (Must-Have):
Strong, hands-on experience with CAN protocol, including CAN bus communication, DBC files, filtering, and message analysis.
Proficiency with at least one CAN analysis tool:
Vector CANalyzer
Vector CANoe
Vehicle Spy
Solid understanding of J1939 and UDS diagnostic standards.
Secondary (Important):
Experience with telematics, OTA (Over-the-Air) updates, log tracing, and campaign creation.
Basic scripting skills (no deep coding required).
Automotive experience strongly preferred; candidates from telecom/other domains may be considered with strong CAN knowledge.
Experience Level
Ideal: 10-15 years experience
Candidates with 3-4 years of strong hands-on project experience will be considered.
Required Qualifications
Bachelor's degree in Electrical Engineering, Automotive Engineering, Computer Engineering, or related STEM field.
Strong understanding of OTA architecture, vehicle networks (CAN, Ethernet), and automotive protocols (UDS, J1939, etc).
Hands-on experience with diagnostic tools like Vector CANoe or Vehicle Spy.
Heavy-duty truck system experience is a plus.
Strong troubleshooting ability and comfort in a fast-paced field environment.
Senior Vice President, Product & Innovation - Cash, Payments and Collateral
New York, NY job
At BNY, our culture allows us to run our company better and enables our people's growth and success. As a leading global financial services company at the heart of the financial system, we influence nearly 20% of the world's investable assets. Every day, our teams harness data, technology, and collaboration to deliver transformative solutions that shape markets and empower clients.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Senior Vice President, Product & Innovation to join our Product & Innovation organization. This role is based in New York, NY.
Role Overview:
We are looking for a highly motivated and execution-focused Senior Vice President to help drive BNY's product and innovation agenda - spanning digital platforms, data, payments, and next-generation financial infrastructure.
This role sits at the intersection of product strategy, technology enablement, and client delivery. The ideal candidate will combine product management experience with a strong understanding of how emerging technologies and market trends are reshaping financial services. You'll help design, develop, and scale new capabilities that position BNY for continued leadership in a rapidly evolving industry.
In this role, you'll make an impact in the following ways:
Product Strategy & Innovation
Support the definition and execution of product roadmaps across core innovation themes (e.g., data, payments modernization, digital assets, and infrastructure).
Conduct market, client, and competitor analyses to identify opportunities and guide product direction.
Translate strategic priorities into actionable business requirements and plans.
Program Execution & Delivery
Partner with product, engineering, and operations teams to deliver initiatives that are scalable, compliant, and impactful.
Manage project milestones, dependencies, and progress tracking to ensure timely delivery.
Prepare executive updates and materials for governance and review forums.
Stakeholder & Cross-Functional Engagement
Collaborate with partners across Product, Technology, Operations, Finance, and Risk to align goals and drive execution.
Engage with internal and external stakeholders to validate concepts and inform product design.
Support leadership communications and presentations to maintain transparency and alignment.
Commercialization & Measurement
Contribute to commercialization strategies, success metrics, and adoption tracking for new products.
Analyze client feedback and product performance to refine and scale offerings.
Support business planning, quarterly reporting, and budget tracking related to innovation initiatives.
To be successful in this role, we're seeking the following:
8-10 years of experience in product management, strategy, consulting, or innovation within financial services or technology-driven sectors.
Strong analytical and communication skills with the ability to connect strategy to execution.
Proven ability to manage multiple priorities, coordinate across teams, and deliver results.
Exposure to capital markets, payments, or digital asset innovation preferred but not required.
Collaborative, proactive, and adaptable mindset with a focus on driving tangible outcomes.
Bachelor's degree required; advanced degree or equivalent experience a plus.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $102,000 and $200,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.