Zone merchandise supervisor job description

Company: BCFS Health and Human Services Business Unit: RSD
Title: Zone Supervisor
Position: Supervisor I
Job Family: Mid Management
Program: BCFS Health and Human Services
Reports to:
Status: Full-Time Non Exempt
Comp. Grade: 6
Grade Profile: 3-11
Frequency: Hourly
Education: Required - High School Diploma, or equivalent
Preferred - 2 year associate's degree from accredited program/institution, or two or more years of college-level course work in a related field
Experience: Required - a minimum of 1 year related experience and/or training
Preferred - 2 plus years related experience and/or training
Supervises: Unit Managers
Summary: The Zone Supervisor ensures proper supervision and appropriate behavioral limits of children by taking reasonable action to carry our responsibilities and ensuring the safety and well- being of each child in accordance with federal and state standards and requirements
To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:
Essential Functions:
1. Supervise the unit managers assigned to this position and solicit ideas from providing constructive feedback to all supervised staff regarding work habits, communication and safety. 2. Mentor and assist new hires and coworkers during the general observation training period.
Approved (ADA) Rev.5/14/19
3. Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards.
4. Frequently transverse from one area of the physical plant to another.
5. Meet all deadlines required by program supervisor and federal partners.
Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Report all serious incident and daily activities to the Administrator on Duty.
3. Assist with the development of shift schedules and staff assignments to ensure the safety of the service population and coworkers.
4. Monitor, coordinate and delegate daily facility operations tasks as needed throughout the shift.
5. Know the procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
6. Supervise the general interaction of the service population by promoting positive interaction between children, encouraging children to take on responsibility in the daily routine.
7. Plan, organize and supervise activities for children in accordance with the daily activity schedule.
8. Identify routine maintenance work/repair and report it to the Administrator on Duty.
9. Participate in scheduled meetings, in-service training and team decisions.
10. Assist in the household laundry of linens, children's clothing and routine cleaning of bedrooms and living areas.
11. Ensure that records regarding clothing and personal items are maintained and updated in inaccurate and timely manner.
12. Assume responsibility for scheduling air and ground transportation of the service population when needed.
13. Work evenings, weekends and holidays as needed or requested by position supervisor.
14. Implement BCFS safety protocols including evacuating with the children and other staff in case of an emergency.
15. Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Credentials, Skills and Abilities:
1. Maintain current licenses and certificates required for the position including but not limited to:
First AidCPREmergency Behavior InterventionOther:
2. Pass a pre-employment drug screen and random drug screens throughout employment.
3. Provide proof of work eligibility status upon request.
4. Pass a pre-employment and biennial criminal background checks.
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics
b. Work in a fast paced environment and maintain emotional control and professional composure at all times
c. Organize and prioritize responsibilities and duties efficiently.
d. Maintain computer literacy required to the meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
6. Demonstrate a working knowledge of all Residential Services policies and procedures.
Approved (ADA) Rev.5/14/19
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

*Signature confirms employee presented with and understands position description and agrees that he or she can perform the essential functions of the job with or without reasonable accommodation in accordance with the Americans with Disabilities Act of 1990.
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EEO Statement

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