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1st assistant manager skills for your resume and career
15 1st assistant manager skills for your resume and career
1. Cleanliness
- Maintained an extremely high standard of restaurant cleanliness.
- Provide leadership to crew members and other managers during a shift to ensure great Quality service and cleanliness to our customers.
2. Guest Service
- Oversee financial controls, operations, employee development, guest service, and BKC within the restaurant during all shifts.
- Focus on guest service being the #1 priority.
3. Food Safety
- Follow food safety procedures according to company polices.
- Obtained 2 National Food Safety Certifications.
4. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Served as safety coordinator while also training and supervising team members to follow quality standards and provide exceptional customer service.
- Possess excellent customer service and consultative sales ability, maintaining favorable relationships with clients.
5. Exceptional Guest
- Established and maintained excellent rapport and business relationships ensuring excellent service standards and an exceptional guest experience.
- Implemented & maintained operational procedure standards and ensured consistent and exceptional guest experiences and client satisfaction.
6. Excellent Interpersonal
- Resolved any customer conflict using excellent interpersonal skills
- Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities.
7. Paperwork
Any kind of work that revolves around writing, managing, and keeping official reports, letters, and forms is termed as paperwork. The term paperwork is mostly used in government and educational institutions, business corporations, law firms, and any kind of facility that involves data to be written down.
- Interviewed applicants and processed HR-related paperwork to corporate office.
- Counted cash drawers and completed daily reconciliation paperwork.
8. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Attend corporate meetings to review company direction and product knowledge and ensure the information is communicated to the sales associates.
- Protected the brand with clear communication, up holding of product knowledge and visual standards assuring brand consistency.
9. Inventory Management
- Provide adequate internal controls, inventory management, cash management, and accountability for property and funds.
- Commission-based supplement sales & inventory management
10. Retail Store
- Assisted the Store Manager in the daily operations of running a high end retail store.
- Assisted the store manager with the day-to-day operations of retail store.
11. Math
- Applied Statistics Quality Control- An applied approach to statistical quality control utilizing theoretical tools acquired in other math and statistics courses.
- Demonstrated high proficiency in math and basic computer applications.
12. Basic Math
- Perform a basic mathematical calculation commonly used in business.
- Bank deposit experience, gained basic mathematical knowledge for day sales and net sale totals.
13. Visual Presentation
- Assist in visual presentation and ensuring sound operational practices.
- Oversee all aspects of the merchandise and visual presentation of the store.
14. Cash Control
- Managed cash controls, reconciled monthly expenses, Maintained accounts payable and receivable.
- Cash control (counting register drawers and safe) and making store deposits.
15. Inventory Control
- Assist with daily operations while maintaining inventory controls/shrink.
- Job Duties: Responsible for all aspects of running the restaurant, including labor, cash, and inventory control.
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List of 1st assistant manager skills to add to your resume
The most important skills for a 1st assistant manager resume and required skills for a 1st assistant manager to have include:
- Cleanliness
- Guest Service
- Food Safety
- Customer Service
- Exceptional Guest
- Excellent Interpersonal
- Paperwork
- Product Knowledge
- Inventory Management
- Retail Store
- Math
- Basic Math
- Visual Presentation
- Cash Control
- Inventory Control
- Sales Floor
- Payroll
- Customer Relations
- Loss Prevention
- Bank Deposits
- Food Preparation
- Customer Complaints
- Store Operations
- Labor Costs
- Product Quality
- Store Sales
- POS
- Assist Store
- Cash Drawers
- Store Management
- Customer Inquiries
- Restaurant Operations
- Food Cost
- Performance Reviews
- Food Quality
- HR
- Management
- Sales Reports
- Truck Orders
- Customer Issues
- Store Maintenance
- Sales Results
- Inventory Audits
- Sales Generation
- Bank Runs
- Repeat Business
- Employee Scheduling
- Cash Registers
- Labor Control
Updated January 8, 2025
