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Academic support center director vs support manager

The differences between academic support center directors and support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an academic support center director and a support manager. Additionally, a support manager has an average salary of $90,297, which is higher than the $72,242 average annual salary of an academic support center director.

The top three skills for an academic support center director include academic support, student support and program development. The most important skills for a support manager are project management, technical support, and powerpoint.

Academic support center director vs support manager overview

Academic Support Center DirectorSupport Manager
Yearly salary$72,242$90,297
Hourly rate$34.73$43.41
Growth rate12%6%
Number of jobs96,131172,628
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Average age4647
Years of experience66

Academic support center director vs support manager salary

Academic support center directors and support managers have different pay scales, as shown below.

Academic Support Center DirectorSupport Manager
Average salary$72,242$90,297
Salary rangeBetween $49,000 And $106,000Between $58,000 And $140,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Meta
Best paying industry-Finance

Differences between academic support center director and support manager education

There are a few differences between an academic support center director and a support manager in terms of educational background:

Academic Support Center DirectorSupport Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Most common majorEnglishBusiness
Most common collegeSUNY Stony BrookCalifornia State University - Bakersfield

Academic support center director vs support manager demographics

Here are the differences between academic support center directors' and support managers' demographics:

Academic Support Center DirectorSupport Manager
Average age4647
Gender ratioMale, 37.4% Female, 62.6%Male, 59.8% Female, 40.2%
Race ratioBlack or African American, 7.4% Unknown, 4.8% Hispanic or Latino, 10.5% Asian, 11.2% White, 65.9% American Indian and Alaska Native, 0.3%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage16%8%

Differences between academic support center director and support manager duties and responsibilities

Academic support center director example responsibilities.

  • Devise process improvements that lead increased operational efficiency and persistence.
  • Train all associates on safety policies and operational procedures through PowerPoint presentations, work instructions and computer-base training.
  • Issue management, legislative analysis and assessment of EU telecommunications and electronic commerce policy on Verizon's business operations in Europe.

Support manager example responsibilities.

  • Lead the team to a successful ISO audit with commendation for processes and documentation.
  • Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
  • Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
  • Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
  • Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • Show more

Academic support center director vs support manager skills

Common academic support center director skills
  • Academic Support, 35%
  • Student Support, 32%
  • Program Development, 19%
  • HR, 8%
  • ASC, 6%
Common support manager skills
  • Project Management, 7%
  • Technical Support, 6%
  • PowerPoint, 6%
  • Windows, 6%
  • Logistics, 5%
  • Support Services, 5%

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