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Job outlook for account managers/senior technician in the United States
Are account manager/senior technician jobs in demand?
Account manager/senior technician job and salary trends over time
Account manager/senior technician jobs over time
Account manager/senior technician job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 3,450 | 0.00% |
| 2020 | 3,493 | 0.00% |
| 2019 | 3,736 | 0.00% |
| 2018 | 3,704 | 0.00% |
| 2017 | 3,820 | 0.00% |
Average account manager/senior technician salary over time
Account manager/senior technician salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $112,796 | $54.23 | +6.9% |
| 2024 | $105,467 | $50.71 | +1.7% |
| 2023 | $103,723 | $49.87 | +1.1% |
| 2022 | $102,617 | $49.33 | --0.2% |
| 2021 | $102,812 | $49.43 | +3.7% |
Account manager/senior technician jobs by state
Most common states for account managers/senior technician
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Massachusetts | 6,859,819 | 1,269 | 18% |
| 2 | Utah | 3,101,833 | 494 | 16% |
| 3 | Vermont | 623,657 | 102 | 16% |
| 4 | Washington | 7,405,743 | 1,056 | 14% |
| 5 | Minnesota | 5,576,606 | 803 | 14% |
| 6 | Delaware | 961,939 | 132 | 14% |
| 7 | North Dakota | 755,393 | 102 | 14% |
| 8 | New Hampshire | 1,342,795 | 173 | 13% |
| 9 | District of Columbia | 693,972 | 92 | 13% |
| 10 | Virginia | 8,470,020 | 1,033 | 12% |
| 11 | Arizona | 7,016,270 | 856 | 12% |
| 12 | Connecticut | 3,588,184 | 427 | 12% |
| 13 | Rhode Island | 1,059,639 | 130 | 12% |
| 14 | Montana | 1,050,493 | 127 | 12% |
| 15 | Wyoming | 579,315 | 72 | 12% |
| 16 | Georgia | 10,429,379 | 1,157 | 11% |
| 17 | Missouri | 6,113,532 | 670 | 11% |
| 18 | Arkansas | 3,004,279 | 339 | 11% |
| 19 | Kansas | 2,913,123 | 323 | 11% |
| 20 | South Dakota | 869,666 | 95 | 11% |
Most common cities for account managers/senior technician
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Palo Alto | 5 | 7% | $151,798 |
| 2 | San Francisco | 5 | 1% | $152,060 |
| 3 | Atlanta | 3 | 1% | $102,129 |
| 4 | Fort Lauderdale | 2 | 1% | $89,695 |
| 5 | Irvine | 2 | 1% | $140,321 |
| 6 | Irving | 2 | 1% | $112,259 |
| 7 | Syracuse | 2 | 1% | $117,220 |
| 8 | Phoenix | 6 | 0% | $116,748 |
| 9 | Boston | 3 | 0% | $119,168 |
| 10 | Denver | 3 | 0% | $126,705 |
| 11 | Indianapolis | 3 | 0% | $117,437 |
| 12 | Austin | 2 | 0% | $112,471 |
| 13 | Baltimore | 2 | 0% | $145,483 |
| 14 | Dallas | 2 | 0% | $112,256 |
| 15 | Detroit | 2 | 0% | $125,114 |
| 16 | Long Beach | 2 | 0% | $141,076 |
| 17 | Los Angeles | 2 | 0% | $142,125 |
| 18 | New York | 2 | 0% | $119,209 |
| 19 | Sacramento | 2 | 0% | $151,633 |
| 20 | San Diego | 2 | 0% | $138,229 |
Account Manager/Senior Technician job outlook: Expert opinions
Our panel of account manager/senior technician experts
The University of West Florida
Christopher Newport University
Buffalo State College
The University of Findlay
Fordham University Gabelli School of Business
University of Nebraska at Omaha
Illinois Wesleyan University
Kent State University
Virginia Polytechnic Institute and State University
University of Dallas
Central Connecticut State University
University of Wisconsin - Green Bay
Eric Bostwick Ph.D.
Professor of AccountingThe University of West Florida
Department of Accounting and Finance
Will there be an enduring impact of the coronavirus pandemic on Account Managers/Senior Technician?
Eric Bostwick Ph.D.: In a word, yes. The adjustments that both individuals and businesses have made during this time have shifted our expectations for life and work. For a generation of students who were already tech-natives, the shift to more technology-enabled interactions has reinforced the "click-to-do" mentality. And for non-tech-natives, the roll-out of intuitive, easy-to-use apps has overcome much of their resistance to these types of interactions. These shifts have affected everything from business meetings to family reunions and from buying lunch to meeting with your doctor. However, graduates will need to grow beyond being technology consumers. They must be able to effectively use technology to deliver a company's value proposition, especially in service-oriented fields such as accounting, finance, law, medicine, and consulting.
What certifications/licenses/courses can have the biggest impact for Account Managers/Senior Technician?
Eric Bostwick Ph.D.: Although the use of office productivity software has been important for a number of years, the importance of fluency with these types of programs has been heightened by our increased virtual interactions. In addition, the use of online collaboration tools has grown and will continue to grow. Thus, candidates will stand out when they demonstrate knowledge/skill (e.g., certification) with respect to basic collaborative productivity tools as well as specific technology commonly used in their career fields.
Todd Lee Goen
Instructor & Internship DirectorChristopher Newport University
Department of Communication
What's a good job out of college for Account Managers/Senior Technician?
Todd Lee Goen: Pandemic or no pandemic, the best job out of college is one that sets you on the path to achieve your ultimate career goal(s). Reflect on where you want to be in five or ten years or even twenty-five years. Then consider positions that will set you on the path to achieve that goal. Very few people land their dream job upon graduation - dream jobs are typically those we're not qualified to do without some additional work experience and training. A good job is one that will help you achieve your goal(s) - just don't frame it that way in the interview.
Good jobs pay a livable salary for the location, offer benefits (health insurance and retirement at minimum), and provide professional development opportunities (these can take a variety of forms). Too often, college grads overlook professional development. If an employer isn't willing to invest in you, there's no guarantee you will succeed in the job. Good employers understand they need qualified employees who continually develop their skills and abilities, and good employers will make sure employees have the resources they need to succeed.
What general advice would you give to an Account Manager/Senior Technician?
Annemarie Franczyk: Never settle and never settle down. Both notions suggest dropping where you are and staying put and being hopelessly stuck. When you're hopelessly stuck, you're not learning, growing and advancing. Always look for the next opportunity to do something interesting. Take chances. If you do, you will have a lifetime of no regrets.
What are the biggest trends we'll see in the Account Manager/Senior Technician job market given the pandemic?
Christopher Sippel Ed.D.: The focus on remote working will continue to expand rapidly and transform how we define the workplace. In many ways, it will also make the job market more competitive as anyone, anywhere can be a candidate. Lots of international business will be centered on global health reform and there will be increased understanding of the interdependence of nations. This may encourage a stronger focus on the social responsibility of companies and organizations in promoting the well-being of all people. The job market will continue to shift quickly and in unanticipated ways. Job candidates will need to monitor and flex to these changes.
What skills stand out on Account Manager/Senior Technician resumes?
Christopher Sippel Ed.D.: Evidence of continued engagement with the world despite the pandemic will be important. As mentioned above, this might be in a virtual, remote way, but most organizations are seeking candidates that show a willingness to continue to move forward despite the pandemic. A commitment to a diverse number of cultures and countries is also very important. Diversifying your experience and demonstrating to potential employers that you are not one-dimensional in your international interest becomes even more important when COVID requires extreme flexibility. Additionally, evidence of intercultural communication skills are paramount. In the time of COVID, industries need recruits that already have these skills and can quickly create positive relationships with diverse international colleagues. Lastly, the resume should demonstrate an individual's engagement with technology and provide evidence of skills in creative problem solving.
Are there any particularly good places in the United States for Account Managers/Senior Technician to find work opportunities?
Christopher Sippel Ed.D.: A silver lining to the pandemic may be that the location of an individual in many industries no longer dictates which company or organization someone can work for. When travel restrictions begin to ease, successful candidates will be willing to go wherever they are asked to go. In these challenging times, organizations will need people that are open to working where they are needed.
Will there be an enduring impact of the coronavirus pandemic on Account Managers/Senior Technician?
Anthony DeFrancesco: Yes, there will. Many businesses are changing their headquarters, operational infrastructure and buying communications protocols. Effective vertical prospecting, networking and selling skills will still be as important as ever as sales engagements will continue to become more complex. According to McKinsey sales engagements of course have moved mostly to digital and remote which is a trend that started before the pandemic. A McKinsey survey of B2B companies finds that, "Almost 90 percent of sales have moved to a videoconferencing(VC)/phone/web sales model, and while some skepticism remains, more than half believe this is equally or more effective than sales models used before COVID-19." (The B2B digital inflection point: How sales have changed during COVID-19) April 30, 2020 McKinsey Article)
What type of skills will young Account Managers/Senior Technician need?
Anthony DeFrancesco: Young graduates need to be very familiar with the various digital communications platforms like Zoom, Microsoft Teams and others. Also, as important is to understand the nuances of communicating content in a way that is clearly understood on the client side. These graduates must learn to not be afraid to treat these meetings like a regular face-to-face meeting as they engage and build relationships with existing and prospective customers. Effective phone communication skills are also critical.
What experience really stands out on Account Manager/Senior Technician resumes?
Anthony DeFrancesco: Knowledge and experience with sales technology tools and effectively navigating Omnichannel hybrid sales environments. Social selling and analytical skills are also highly important. Product and industry knowledge for the targeted verticals also stands out. Experience with specific industry vertical prospecting tools can be a major differentiator. Finally, important to complement the aforementioned ATS keywords are leadership and team collaboration.
What are the biggest trends we'll see in the Account Manager/Senior Technician job market given the pandemic?
Laura Sansoni: I think the changes we will see in the job market will have to do with how employers recruit and how we will work. Many employers had to transition quickly to virtual recruiting without changing their usual recruiting schedule. In the last few years, I have seen a shift to virtual interviewing and recruiting; the pandemic simply sped up the process across industries, occupations, and geographic locations. Virtual recruiting has allowed employers to expand their reach and connect with institutions and students they would not have had the opportunity to otherwise. Some employers also reimagined their internships from in-person to virtual experiences in direct response to travel and social distancing guidelines. Being able to still offer internship programs in a virtual setting offers more possibilities for students to gain work experience and new skills.
Moving forward, employers will likely focus again on in-person recruiting and working, but I believe virtual recruiting and remote work will become a much larger offering in the future. Here at the University of Nebraska at Omaha (UNO) we have transitioned to offering more courses and programs online and we plan to continue to offer career services programming virtually to accommodate the growing number of online students. I think that working remotely or the ability to work remotely on an ad hoc basis will remain prominent but will look different based on the needs of the company and position.
What Account Manager/Senior Technician skills would you recommend for someone trying to advance their career?
Laura Sansoni: I think taking a year between high school and college or between a bachelor's and master's degree can be incredibly beneficial if the individual approaches this time with intentional purpose. If they want to gain work experience and/or save up money for school, seeking a position with ties to a career that interests them is going to help them narrow down their academic path once they begin their higher education.
If they want to use this time to travel, they should consider documenting their experiences to reflect on their personal growth and any new skills they gain such as learning a new language. If they simply wish to take a break from their studies, take the year to explore their personal interests and hobbies by trying new things and meeting with people doing work that interests them. Lifelong, fulfilling careers stem from your passions and interests. Discovering both early will help guide them in educational pursuits as well as fulfilling work throughout their life.
What general advice would you give to an Account Manager/Senior Technician?
Laura Sansoni: Whenever I work with a new graduate, I see them experiencing many emotions ranging from excitement from completing their education to anxiety about starting their careers.
For the graduates that have a job, I highly encourage them to take advantage of any opportunity presented to them. Participate in workplace events, take advantage of professional development opportunities like attending conferences or trainings, and volunteer to work on projects when asked to. Taking advantage of these opportunities in your workplace will increase your skills and experiences while deepening your connections to your colleagues and growing your personal network.
For graduates that are still looking for jobs, I remind them that the worst things that can happen in the job search are an employer saying "no", "we went with another candidate", or not responding to your application at all. While that can be scary and defeating at times, think about the positives of the situation. You didn't get the interview or the job, but you didn't lose anything either. Instead, you gained more experience in the job search process that you can improve upon for the next time. I also remind new grads to let the employers decide if they are the right fit for the job instead of counting yourself out too early. If you meet 75 percent of the qualifications in the job description, apply for the job and let the recruiter decide whether to set up an interview. Don't be so afraid of the next "no" that it prevents you from finding the next possible "yes".
What general advice would you give to an Account Manager/Senior Technician?
Fred Hoyt Ph.D.: Some of the advice is contained above. Some is to reflect on the collapse of the world in March, and what they've had to grapple with since. As I told my students in September, in many ways, even business classes are "history" classes. Much of what you've "learned" that will help you will be, ironically, the shift to online communication via various platforms. I suspect that many of the distance communication platforms were as new to your business peers as to you, and in fact, by adapting to distance learning, you may be at least as well prepared for the new work environment as your fellow employees. Be prepared, too, to adapt, to change, and to learn on your own. You're the tech-savvy generation, at least that's what you tell us (and that's what your coworkers expect). Live up to it by learning how to learn without classes. To some extent, the chaos in higher education in the past year has paralleled the chaos in business, and you've had to adapt. Just like the businesses that have survived.
John Rose
Associate Lecturer, Internship Coordinator and MSA CoordinatorKent State University
Department of Accounting
What are the biggest trends we'll see in the Account Manager/Senior Technician job market given the pandemic?
John Rose: For accounting students, the job market is good. There was a dip at the beginning of the pandemic, but CPA firms are still hiring. The number of interns for the winter season is comparable to the previous year.
Are there any particularly good places in the United States for Account Managers/Senior Technician to find work opportunities?
John Rose: Many accounting graduates start in public accounting. It is easier for entry-level accountants to first start with the office of a CPA firm that recruited them and then, after a year or two, to request a transfer to an office in a city they desire.
Jonathan Byers
Assistant DirectorVirginia Polytechnic Institute and State University
Career and Professional Development
What skills stand out on Account Manager/Senior Technician resumes?
Jonathan Byers:
- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.
Are there any particularly good places in the United States for Account Managers/Senior Technician to find work opportunities?
Jonathan Byers: Like most Liberal Arts graduates, people with History degrees will most likely develop a number of the professional skills mentioned above that can be applicable in many different industry areas. In today's job market, college graduates are not bound to one type of job opportunity. History majors from Virginia Tech have found employment in Higher Education, Law, Politics, Public Policy, Business, Marketing, Information Technology, Information Management, International Affairs, Local & State Government, and the Federal Government. They have found opportunities in many different locations across the United Students. A person who finds a job depends on how much they are willing to network with other professionals and be strategic and intentional with their job search strategies.
Dr. Tammy Leonard
Chair & Associate Professor, Co-Director Community Assistance ResearchUniversity of Dallas
Economics Department
Will there be an enduring impact of the coronavirus pandemic on Account Managers/Senior Technician?
Dr. Tammy Leonard: "Some students have flourished in the online learning environment, and others have not. I fear employers may interpret these differences as indicators of something more than they are. Indeed, some students are more capable of managing their time than others, which is one factor that employers care about. Still, students also really learn in many different ways -and the sudden change in learning formats affected some learners more than others.
Also, Covid impacted the external situation of some students much more than others. The pandemic could further amplify disparities between different types of learners and students from diverse socio-economic backgrounds. One way to remedy this is for employers to be very forthright in asking students how they adjusted to the changing learning environment. It's unlikely the learning environment will ever go 100% back to what it used to be, so this change (and asking about this change) is here for the next several years. Employers need to be aware of the vast heterogeneity in pandemic impacts; those differences are large and likely will endure for some time.
Employers that care about equal opportunity and diversity need to be even more aware that the landscape has changed and disparities are potentially more extensive than ever before. For example, I have one student who has moved from a solid A student to an A/B student during the pandemic. That same student is managing more than one job and relying on an old computer. Another student has moved from an A/B student to more of an A student. That student is still good, but they benefit from the fact that many exams are an open book because of the online format, and there are fewer social distractions. Employers need to seek out this information when making comparisons-now more than ever."
What type of skills will young Account Managers/Senior Technician need?
Dr. Tammy Leonard: The acceleration of remote working has amplified the need for strong technical communication skills. Face-to-face communication is a rarer commodity than it was before the pandemic, and I believe some of that will endure. Graduates need to understand that communication is not one step of the process but is incorporated into everything they do. The way an Excel workbook is structured, how they organize their boss's requests, and the way they phrase questions-these are all necessary forms of technical communication that occur before the point at which most graduates think that the "communication part" of a project begins. Students are getting a chance to understand this if they critically examine how course content is being taught throughout the pandemic. What styles work well? When something doesn't work...where did it start going off track?
What Account Manager/Senior Technician skills would you recommend for someone trying to advance their career?
Kaustav Misra Ph.D.: This pandemic taught us many things and one important thing that we have an efficiency gap.
The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.
Dr. Vallari Chandna
Chair and Associate ProfessorUniversity of Wisconsin - Green Bay
Marketing and Management Department
What type of skills will young Account Managers/Senior Technician need?
Dr. Vallari Chandna: Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.
What experience really stands out on Account Manager/Senior Technician resumes?
Dr. Vallari Chandna: For all job seekers, certifications are an important way to indicate your interests and show your desire and propensity to "upskill." Additionally, sustainability graduates' experience with grant writing and any major endeavors or projects that are communication-related is a plus. Also very noticeable would be any sustainability expertise in the specific industry being applied to, e.g., eco-friendly purchasing if one is applying to a buyer position or expertise in green supply chains for anyone applying to a logistics position. It's important to customize your resume to the job responsibilities and the company's sustainability plans.