How To Become An Account Resolution Analyst: What It Is and Career Path

What is an account resolution analyst and how to become one

Updated January 8, 2025

3 min read

The account resolution analyst is responsible for effectively managing accounts receivable by evaluating the debtor risk and the timely resolution of purchased accounts. They contact customers and establish the reason for past unsettled account situations.

If you want to establish your career in this position and thereby become a successful candidate, you should be focusing on attaining a college degree first alongside gaining initial experience in business operations. Besides, possessing leadership and management expertise, analytical and critical-thinking skills, and attention to detail may also help you.

Typically, your compensation may be commensurate with the amount of experience, skills, and position constraints you possess. Nonetheless, you can earn as much as $48,093 per year excluding company benefits, including medical, vision, and dental services.

ScoreAccount Resolution AnalystUS Average

Salary

3.5

Avg. Salary $44,937

Avg. Salary $59,228

Stability level

7.9

Growth rate -8%

Growth rate 0.3%

Diversity

5.8

Race

American Indian and Alaska Native 0.49%

Asian 3.78%

Black or African American 12.32%

Hispanic or Latino 14.87%

Unknown 4.14%

White 64.39%

Gender

female 65.61%

male 34.39%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

7.9

Stress level is high

7.1 - high

Complexity level

4.9

Complexity level is intermediate

7 - challenging

Work life balance

7.6

Work life balance is good

6.4 - fair

Key steps to become an account resolution analyst

Explore account resolution analyst education requirements

Most common account resolution analyst degrees

Bachelor's

57.6 %

Associate

19.0 %

Master's

10.1 %

Start to develop specific account resolution analyst skills

Skills	Percentages
Escalate	13.29%
Credit Balances	7.76%
Customer Accounts	6.63%
Customer Service	6.15%
Medical Claims	5.46%

Complete relevant account resolution analyst training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New account resolution analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an account resolution analyst based on U.S. Bureau of Labor Statistics data and data from real account resolution analyst resumes.

Research account resolution analyst duties and responsibilities

Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
Initial task are the development of algorithms to identify overpayments of Medicaid claims.
Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
Complete ODAR retro-recovery appeals within a timely manner.

Prepare your account resolution analyst resume

When your background is strong enough, you can start writing your account resolution analyst resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an account resolution analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable account resolution analyst resume templates

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