Research Summary. After extensive research by the Zippia data science team, we identified these details of customer assistant salary by state for the United States in 2026:
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Connecticut has the highest customer assistant salary of $38,761
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Mississippi has the lowest customer assistant salary of $22,899
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The national average salary for customer assistants is $34,331
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The national hourly pay for customer assistants is $16.06
You can read more on the specific methodology.
Background
Surveys consistently reveal that salary remains one of the most critical factors for job seekers, especially in the evolving landscape of 2026. As remote and hybrid work continue to shape the workforce, understanding how much customer assistants earn in different locations is vital.
While various factors influence individual salaries, robust data regarding average salaries for customer assistants by state provides a clear picture of what to expect in the job market. The state with the best salary for customer assistants remains Connecticut.
Here’s a quick snapshot of the top ten states for customer assistant salaries:
Let’s take a look at how we got here and a full ranking of all the states.
Highest-Paid Customer Assistants By State
| Rank | State | Average Customer Assistant Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Connecticut | $38,761 | $32,000 | $45,000 |
| 2 | Massachusetts | $37,079 | $31,000 | $44,000 |
| 3 | California | $36,959 | $30,000 | $44,000 |
| 4 | Rhode Island | $36,761 | $30,000 | $44,000 |
| 5 | Hawaii | $35,315 | $31,000 | $40,000 |
| 6 | New York | $35,208 | $29,000 | $39,000 |
| 7 | Colorado | $35,186 | $29,000 | $38,000 |
| 8 | Washington | $34,774 | $29,000 | $38,000 |
| 9 | New Jersey | $34,746 | $28,000 | $39,000 |
| 10 | Vermont | $34,653 | $29,000 | $38,000 |
| 11 | New Hampshire | $34,046 | $28,000 | $37,000 |
| 12 | Oregon | $33,899 | $28,000 | $37,000 |
| 13 | Maryland | $33,598 | $27,000 | $37,000 |
| 14 | Alaska | $33,300 | $28,000 | $35,000 |
| 15 | Illinois | $33,292 | $27,000 | $37,000 |
| 16 | Arizona | $33,135 | $27,000 | $36,000 |
| 17 | Pennsylvania | $33,038 | $27,000 | $37,000 |
| 18 | Minnesota | $32,964 | $27,000 | $36,000 |
| 19 | Utah | $32,931 | $27,000 | $36,000 |
| 20 | Delaware | $32,902 | $27,000 | $36,000 |
| 21 | Wyoming | $32,534 | $27,000 | $35,000 |
| 22 | Michigan | $32,508 | $26,000 | $36,000 |
| 23 | Ohio | $32,448 | $26,000 | $36,000 |
| 24 | Texas | $32,341 | $27,000 | $35,000 |
| 25 | Indiana | $32,340 | $26,000 | $35,000 |
| 26 | Montana | $31,962 | $27,000 | $34,000 |
| 27 | North Dakota | $31,953 | $26,000 | $34,000 |
| 28 | Nebraska | $31,950 | $26,000 | $35,000 |
| 29 | Tennessee | $31,607 | $26,000 | $34,000 |
| 30 | Wisconsin | $31,406 | $26,000 | $34,000 |
| 31 | Iowa | $31,343 | $26,000 | $34,000 |
| 32 | Nevada | $31,249 | $26,000 | $34,000 |
| 33 | Georgia | $31,208 | $26,000 | $34,000 |
| 34 | South Dakota | $30,828 | $25,000 | $33,000 |
| 35 | Alabama | $30,701 | $25,000 | $33,000 |
| 36 | Maine | $30,627 | $25,000 | $33,000 |
| 37 | Florida | $30,423 | $25,000 | $33,000 |
| 38 | Virginia | $30,329 | $25,000 | $33,000 |
| 39 | South Carolina | $29,998 | $25,000 | $33,000 |
| 40 | Missouri | $29,682 | $24,000 | $32,000 |
| 41 | Kansas | $29,660 | $25,000 | $32,000 |
| 42 | West Virginia | $29,599 | $24,000 | $32,000 |
| 43 | North Carolina | $28,970 | $24,000 | $31,000 |
| 44 | Idaho | $28,861 | $24,000 | $31,000 |
| 45 | Oklahoma | $28,852 | $24,000 | $31,000 |
| 46 | New Mexico | $28,426 | $24,000 | $30,000 |
| 47 | Louisiana | $28,126 | $23,000 | $30,000 |
| 48 | Kentucky | $26,451 | $21,000 | $28,000 |
| 49 | Arkansas | $26,445 | $21,000 | $28,000 |
| 50 | Mississippi | $22,899 | $20,000 | $26,000 |
Methodology: Customer Assistant Salary By State
To better understand customer assistant pay by state, Zippia has aggregated data across a multitude of channels including the BLS, FLC, and OPM. We then supplement that data with actual listed salaries from job postings. Finally, the data science team calculates a weighted average of these inputs to create an average pay for customer assistants by state.
We took the average annual salary data for customer assistants from these estimates and ranked every state based on this criterion, with the state having the highest salary ranking as the highest average salary for customer assistants.
Customer Assistant Salary By State FAQs
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What is the highest-paid state for customer assistants?
The highest-paid state for customer assistants is Connecticut with an average salary of $38,761 per year.
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What city pays customer assistants the most?
Washington, DC pays customer assistants the most with an average salary of $39,962 per year.
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What is the worst state for customer assistants?
The worst state for customer assistants is Mississippi with an average salary of $22,899 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
