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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $51,194 | $24.61 |
| 2 | Boston, MA | $47,031 | $22.61 |
| 3 | Jersey City, NJ | $40,409 | $19.43 |
| 4 | Asheville, NC | $33,488 | $16.10 |
| 5 | Augusta, GA | $31,358 | $15.08 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $126,492 | $61 | - |
| 2 | Consumer Sales Associate | $119,621 | $58 | - |
| 3 | Customer Service Expert | $113,070 | $54 | - |
| 4 | Customer Service Executive | $112,036 | $54 | - |
| 5 | Customer Account Executive | $108,896 | $52 | - |
| 6 | Account Executive/Customer Service | $105,108 | $51 | - |
| 7 | Customer Leader | $103,433 | $50 | - |
| 8 | Customer Care Executive | $100,392 | $48 | - |
| 9 | Customer Care Consultant | $95,658 | $46 | - |
| 10 | Customer Service Representative Supervisor | $92,928 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Infinite Computer Solutions | $74,922 | $36 | - |
| 2 | STChealth | $60,808 | $29 | - |
| 3 | REI Systems | $60,330 | $29 | - |
| 4 | Frontier Technologies | $57,210 | $28 | - |
| 5 | EiS Technologies | $55,594 | $27 | - |
| 6 | Segue Technologies | $55,110 | $27 | - |
| 7 | Fusion Technology | $54,035 | $26 | - |
| 8 | CashEdge | $53,521 | $26 | - |
| 9 | Computer Guidance Corporation | $51,028 | $25 | - |
| 10 | eClinicalWorks | $47,114 | $23 | - |
| 11 | Risk Management Solutions | $46,939 | $23 | - |
| 12 | Onshore Outsourcing | $44,658 | $21 | - |
| 13 | Paciolan | $44,223 | $21 | - |
| 14 | Nowcom | $42,435 | $20 | - |
| 15 | Verisk Analytics | $41,397 | $20 | 4 |
| 16 | Helios & Matheson | $38,370 | $18 | - |
| 17 | CoreLogic | $36,927 | $18 | 1 |
| 18 | McKee Risk Management | $36,581 | $18 | - |
| 19 | Sun Gard Data Systems Inc | $35,556 | $17 | - |
| 20 | Gen Re | $35,117 | $17 | - |