Aisera jobs in Palo Alto, CA - 2046 jobs

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies. Aisera's seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. Position Overview Create compelling video content that drives brand awareness and engagement for a fast-growing 260-person enterprise startup. This role combines creative storytelling, technical expertise, and marketing sensibility to produce high-quality video content across all marketing channels. Key Responsibilities * Conceptualize, shoot, and edit marketing videos including product demos, customer testimonials, brand stories, and social media content * Own end-to-end video production process from pre-production planning to final delivery * Create engaging content optimized for different platforms (LinkedIn, YouTube, Twitter, website) * Develop storyboards and scripts in collaboration with marketing team * Manage video project timelines and prioritize multiple productions * Maintain company's video asset library and organize footage * Direct and film interviews with executives, customers, and team members * Create motion graphics and animations for product features and data visualization * Ensure consistent brand voice and visual style across all video content Technical Skills * Expert proficiency with professional video equipment (cameras, lenses, lighting, audio) * Advanced video editing skills using Adobe Premiere Pro and After Effects * Experience with audio recording and mixing * Proficiency with motion graphics and animation * Knowledge of color grading and color correction * Understanding of video compression and delivery formats * Experience with live streaming and virtual event production * Familiarity with green screen and compositing techniques Creative Skills * Strong visual storytelling ability * Excellence in composition and lighting * Creative approach to B2B/enterprise content * Eye for detail in editing and post-production * Ability to create compelling narratives from technical content * Understanding of pacing and engagement techniques * Experience with interview direction and talent coaching Marketing Knowledge * Understanding of content marketing principles * Experience creating conversion-focused video content * Knowledge of video SEO and platform optimization * Familiarity with marketing analytics and metrics * Understanding of B2B/enterprise marketing needs * Experience with A/B testing video content * Knowledge of social media video best practices Required Experience * 5+ years of video production experience * 3+ years creating marketing or branded content * Portfolio demonstrating range of video styles * Experience working with enterprise/B2B brands * Bachelor's degree in Film, Video Production, or related field * Track record of meeting engagement metrics Technical Requirements Equipment Proficiency * Professional cameras (Sony, Canon, or similar) * Professional audio equipment * Lighting systems * DaVinci Resolve or similar color grading tools * Adobe Creative Suite * Motion graphics software Software Knowledge * Adobe Premiere Pro * Adobe After Effects * Adobe Audition * Adobe Photoshop * Video compression tools * Project management software Desired Qualities * Self-motivated with strong project management skills * Excellent communication and collaboration abilities * Ability to translate marketing objectives into creative concepts * Comfortable working independently and with teams * Adaptable to feedback and changing priorities * Strong attention to detail and quality standards * Ability to work within brand guidelines while pushing creative boundaries Performance Expectations * Produce 3-4 high-quality videos per month * Meet engagement and conversion targets * Maintain consistent production schedule * Quick turnaround on time-sensitive projects * Regular reporting on video performance metrics * Continuous improvement in production quality Reporting Structure * Reports to Content Marketing Manager or CMO * Collaborates with Marketing, Product, and Sales teams This is a full-time, permanent position that will significantly impact our brand presence and marketing effectiveness through compelling video content. At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Bay Area, CA $125,000-$150,000 USD

A HealthTech startup in Redwood City seeks a Strategic Partnerships Associate to manage and build partnerships with pharmaceutical clients. A successful candidate will have 2+ years in investment banking or strategy consulting, strong Excel and PowerPoint skills, and excellent communication abilities. Join a fast-growing company focused on improving healthcare access and experiences for patients and pharmacists. #J-18808-Ljbffr

A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model. #J-18808-Ljbffr

You drive the strategy, Spark does the stakeholder updates. The AI for PMs. We are looking for an IT Operations Specialist who is proactive, resourceful, and excited to support a fast-growing global company. You'll be the primary IT point of contact for our San Francisco office, ensuring our team has a seamless technology experience - whether that's setting up laptops, maintaining AV systems, supporting SaaS access, or coordinating with vendors and logistics partners. This role is hands‑on and varied: you'll support day‑to‑day IT requests, maintain our office technology environment, and work closely with a distributed IT team across North America and Europe. You'll also help drive the way our IT operations scale - expanding automation, enhancing service desk capabilities, and using AI agents to streamline workflows and processes across the company. On a Typical Day, You Will… Purchase, track, and deploy laptops, peripherals, and IT/AV equipment Manage shipping, receiving, and logistics for onboarding/offboarding and remote team members Maintain and troubleshoot office AV systems (conference rooms, Zoom Rooms, displays, audio equipment) Process employee support tickets related to devices, access, connectivity, and SaaS tools Handle access management in Google Workspace, Okta, and other internal systems (Zoom, Notion, 1Password, Envoy, etc.) Be the process owner for onboarding and offboarding Write internal documentation and help improve operational workflows Support office infrastructure such as Wi‑Fi, printers, and shared devices Maintain a clear and accurate IT asset inventory Work closely with Office Management, People Ops, Security, and Workplace teams Communicate with external vendors to coordinate purchases, repairs, and service requests Identify recurring issues and implement automation or self‑service solutions where possible (e.g., scripted workflows, MDM automations, AI/agent‑driven support) Help build and improve our service desk experience, including optimizing ticket routing, creating knowledge‑base content, and piloting tools like Glean or agent‑based IT support Evaluate and recommend opportunities for tool consolidation, cost savings, and improved vendor partnerships Proactively improve IT operations by analyzing patterns, reducing manual workload, and standardizing systems and processes About You Experience in IT Operations, Desktop Support, or Helpdesk roles Comfortable working independently and taking ownership of your responsibilities Familiar with mac OS and iOS environments Working knowledge of Google Workspace, Okta, Slack, Zoom, and SaaS administration You are independent, proactive, and able to take ownership without micro‑management Basic networking knowledge (LAN, Wi‑Fi, VPN) Strong communication skills and a helpful, customer‑first attitude Organized and reliable, with solid time and task management Interest in leveraging automation, modern IT tools, or AI‑driven workflows to improve efficiency and employee experience Nice to have Experience with MDM systems (e.g., Kandji, Jamf, Intune) Prior involvement in office setups, expansions, or relocations Understanding of IT security best practices Exposure to service desk platforms, workflow automation tools, or AI/agent‑based work automation systems (e.g. Glean) Experience improving IT operations through process standardization, tooling rationalization, or vendor optimization The expected base pay range for this position in the San Francisco area is $97,400 - $129,100. In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job‑related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. About Productboard At Productboard, we're on a mission to help product teams build exceptional products with clarity and confidence. As the leading intelligent product management platform, we empower over 4,000 companies, including Salesforce, SAP, Autodesk, and Kroger, to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap. Headquartered in San Francisco with offices in Prague and Brno, Czechia, we're backed by some of the world's most respected investors, including Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, Tiger Global, and Dragoneer. We're proud to be consistently recognized as one of the best places to work by BuiltIn and Comparably, and to count ourselves among the world's leading unicorn companies. Well‑funded and financially disciplined, we have the stability and runway to build boldly for the long term. Over the past few years, we've rearchitected our platform from the ground up to serve enterprise scale and set the foundation for the next era of product management. Now we're entering an exciting new phase with Productboard Spark, our AI‑first, agentic experience that transforms how product teams work. Spark is a true collaborator that deeply understands your product context, company strategy, and customer needs, helping teams move faster and make smarter, more confident decisions. Join us as we build the future of product management. About our culture Imagine working in a place where everything matters - most importantly, you. At Productboard, values aren't just something we like to talk about, they're something we live and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit‑sharing initiatives, like stock options, to open calendars and communication, we don't waste time on politics or ego. We champion openness by sharing our goals, successes, and failures. Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product! We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non‑disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change. #J-18808-Ljbffr

Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ Job Overview Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment. Responsibilities Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors. Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs). Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software. Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications. Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems. Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels. Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks. Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team. Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications. Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites. Collaborate with the air compliance team to ensure timely data submission to agencies. Participate in defining contract structures in cooperation with Sales, Legal, and executive teams. Vendor Management: Evaluate and oversee the development of potential partnerships with contractors. Qualifications Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites. Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments. Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example. Regulatory Knowledge: Understanding of labor laws. Workforce Planning: Ability to design effective shift schedules. Vendor Management: Experience in managing contractors and developing potential external partnerships. $175,000 - $205,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr

A leading technology firm is seeking a Mathematical Formalization Specialist to translate informal mathematical proofs into formal verifications using Lean. This role requires a Master's degree in Mathematics or a related field, hands-on experience with proof assistants, and a strong foundation in rigorous proof writing. Collaborating with researchers, you will analyze proofs and develop formalization strategies at the frontier of formal verification. This position offers an hourly rate between $50 and $150. #J-18808-Ljbffr

About the Team OpenAI's Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development - working closely with OpenAI Research, Product and Partnerships. About the Role This is a founding role. As AMER's first Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You'll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You'll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria. Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management. Partner with Product and Research so platform components and research workstreams land in time to support deployment goals. Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models. Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. Shape how we engage Life Sciences customers You'll thrive in this role if you: Bring 7+ years of customer‑facing technical delivery leadership. Have expertise in Life Sciences Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. Excel in high ambiguity environments. Know how to simplify complex and dynamic work. Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems. Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions. Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs. Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls. You're a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution. Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

About Us Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive's next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we're addressing the challenges of electric vehicles through technology that will set the standards for software‑defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we'll map a new way forward. Working together, we'll create a future that's more connected, more intelligent, more sustainable for everyone. Role Summary We are seeking a highly motivated Senior Manager to play an active role in establishing and optimizing financial operations and processes alongside a clear target operating model across the organization, and lead key initiatives in finance and cross‑functionally. This role is ideal for a hands‑on, execution‑focused manager with a strong background in finance, process and project management, preferably in management consulting, willing to contribute and thrive in a fast‑paced, high‑growth environment. You will work closely with Finance leadership, the Finance team, and cross‑functional partners in RVT and Rivian to drive operational excellence and prepare important business decisions. This role reports to the Director of Finance Programs and Operations. Located in our Palo Alto, California office, this position offers a standard hybrid schedule with the expectation of being in the office three days a week. ResponsibilitiesFinancial Operations and Processes Evaluate existing finance and planning processes to identify pain points, inefficiencies, and opportunities for automation and AI. Structure, document and maintain a process landscape to ensure process transparency, efficiency and clarity across the organization. Maintain and optimize a planning calendar with the underlying timing, responsibilities and planning artifacts. Develop clear process KPIs to track implementation and impact. Automation & Systems Support the implementation, ramp‑up and optimization of an ERP, FP&A planning tool and T&E system together with the IT department and related financial and business functions. Assist in translating evolving process improvement opportunities into system requirements, partnering with IT or relevant system owners. Evaluate and implement innovative ways to streamline or automate finance tasks. Cross‑functional Projects and Programs Lead cross‑functional finance projects and initiatives for process and business optimization, ensuring seamless integration. Collaborate with stakeholders in Leadership, Finance and other departments to ensure a seamless implementation of projects. Financial Analysis and Decision Support Collaborate with Financial Planning and Analysis to provide data‑driven insights and recommendations to support decision‑making in important business decisions. Qualifications 7+ years of progressive experience in finance, accounting, finance operations, or a related field in high‑growth environments; bonus point: management consulting background. Bachelor's/Master's degree in Finance, Business, or a related field. Strong analytical mindset with experience in financial process management, data interpretation and decision‑making frameworks. Familiarity with the application of state‑of‑the‑art ERP and financial planning tools. Highly organized and comfortable managing ambiguity in fast‑moving environments and across hierarchy levels. Track record in leading cross‑functional project teams and key projects. Pay Disclosure Salary Range/Hourly Rate for Palo Alto, California Based Applicants: $191,600 - $239,500 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian and Volkswagen Group Technologies provides robust medical/Rx, dental and vision insurance packages for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part‑Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian and Volkswagen Group Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. We are also committed to ensuring compliance with all applicable fair employment practice laws regarding citizenship and immigration status. Rivian and Volkswagen Group Technologies is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian and VW Group Technologies (“Rivian and Volkswagen Group Technologies”) may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian and VW Group Technologies may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian and Volkswagen Group Technologies may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian and Volkswagen Group Technologies affiliates; and (iii) Rivian and Volkswagen Group Technologies' service providers, including providers of background checks, staffing services, and cloud services. Rivian and Volkswagen Group Technologies may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please see our Candidate Data Privacy Notice (English) and Candidate Data Privacy Notice (Serbian) for more information. Please note that we are currently not accepting applications from third‑party application services. #J-18808-Ljbffr

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies. Aisera's seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. Campaign and Growth Marketing Specialist About the Role Aisera is seeking a Campaign and Growth Marketing Specialist with a strong technical aptitude for managing campaigns, programs, emails, and nurture strategies. The ideal candidate will support our marketing team with setting up marketing automation, tracking campaigns and analytics, and optimizing our processes and workflows. This position will report to the Director, Growth Marketing and Demand Generation, and will be responsible for ensuring processes and programs are being executed with attention to detail, lead goals are being met, and email best practices are being adhered to. Responsibilities: Marketing automation * In Marketo, manage end-to-end email campaigns and nurture streams, including planning, database segmentation, testing, deployment, and reporting. * Develop, monitor, and optimize email and nurture programs across all stages of the marketing and sales funnel. * Establish processes to ensure best practices are implemented for data integrity, audience segmentation, touchpoints, and tracking. * Customize emails based on content needs and utilizing templates. * QA, test, and troubleshoot all emails on browser and mobile. * Take ownership of other martech tools as Aisera scales. Campaign Builds, Optimization and Performance Design and execute full-funnel growth marketing strategies * Write clear, concise and engaging copy for ads, landing pages, and emails. Partner with product marketing and creative teams to develop high-impact ad creatives and landing pages tailored to personas and different departments in target accounts. * Collaborate with cross-functional teams including demand generation, marketing ops and product marketing to align on campaign goals and strategies. Data & Reporting * Set up tracking, campaign tagging, and reporting between Marketo and Salesforce. * Provide reporting and analysis on open rates, CTR, click-to-open rates, form fills, MQLs, SQLs, and pipeline, including attribution to help inform and optimize marketing and sales efforts. * Provide regular reporting on campaign effectiveness and recommend improvements. * Ensure data flows correctly between systems to maintain accuracy and efficiency. * Participate in weekly reporting sessions and other meetings as appropriate and work with demand gen and marketing ops to ensure timely completion of projects and accurate deadline management. Qualifications: * 5-10 years experience in digital marketing for a B2B SaaS company. * Experience with email marketing tactics and managing email marketing campaigns in Marketo. Experience in use of AI tools for email marketing and campaigns is a plus. * Deep understanding of lead management, UTM tracking, segmentation, lead scoring, nurturing programs, and email marketing best practices. * Multi-Channel Campaign Management: Skilled in managing campaigns in Marketo across email, webinars, events, paid search, paid social, and organic social channels. * Proven ability to analyze marketing KPIs, deliver data-driven insights, and make actionable recommendations. * Technically Advanced: You're proficient in Marketo, and have a working knowledge of Salesforce. * Ability to identify email deliverability issues, troubleshoot root causes, and communicate risks to leaders. * Strong quality control mindset. * Ability to work independently, solve problems, and deliver fast, high-impact optimizations. * Ability to set priorities and manage multiple deliverables. * Flexibility and ability to work in a fast-paced and dynamic environment Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. #LI-NV1 At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Bay Area, CA $110,000-$125,000 USD

Who We Are At Tonal, we're revolutionizing strength training with the world's smartest fitness system and the software that powers it. Our mission is to help people lead healthier lives through personalized, data-driven workouts accessible from the comfort of their homes. We believe in pushing boundaries, reimagining possibilities, and continually enhancing our products-because strength changes everything. Overview We're looking for a hands-on Technical Implementation Specialist, Ecommerce to help shape the future of Tonal's digital storefront. Reporting to the Senior Manager of Ecommerce, you'll translate business goals into technical requirements, manage technical ecommerce projects from scoping through launch, and work closely with both internal stakeholders and external development partners. In some cases, you may implement solutions directly; in others, you'll lead technical collaboration with developers or platform partners to get the work done. Your focus will be on delivering scalable, efficient solutions that improve customer experience and business outcomes. What You Will Do Translate business objectives and strategic website initiatives into detailed technical requirements, user stories, and documentation Own project management and technical delivery of ecommerce initiatives - from site enhancements to tool integrations Assess feasibility of requests and define clear paths to execution, whether self-implemented or via third-party partners Collaborate cross-functionally with Marketing, Engineering, Customer Support, and Finance teams to align on priorities, timing, and impact Partner with external developers, Shopify support, and vendors to ensure timely and high-quality execution Maintain clear documentation of site architecture, systems integrations, and vendor workflows Contribute to front-end configuration, testing, or troubleshooting as needed, especially in Shopify admin or theme settings Identify and recommend tools, apps, or technical workflows to improve efficiency and platform performance Support QA and validation for new features, experiments, or site updates Who You Are 4+ years of experience in ecommerce, product management, or technical project delivery - with strong familiarity with platform implementation Hands-on experience with Shopify (ideally Shopify Plus), including theme configuration, app integrations, and platform limitations Capable of writing detailed technical requirements and communicating clearly across technical and non-technical audiences Comfortable managing third-party developers, vendors, and sprint workflows to ensure successful execution Able to step in and execute directly - whether configuring settings, testing site behavior, or making small theme edits Excellent organizational and project management skills; highly detail-oriented and proactive Familiar with tools like Jira, Google Analytics, Shopify Admin, and CMS best practices At Tonal, we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We don't just appreciate differences, we celebrate them, and we always seek people that represent a wide variety of backgrounds. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what we're looking for (even if you don't check every single box), send us your application. We would love to hear from you! Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration, and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, accessibility@tonal.com. All requests will be addressed and responded to in accordance with Tonal's Accessibility Policy and local legislation. #J-18808-Ljbffr

“You can be better tomorrow than you are today!”- Mike Bellafiore, The PlayBook SMB Capital, in a “JV” (joint venture) with Kershner Trading Group in NYC, is looking for experienced US Equities Traders with a strong track record, who seek capital and technology to build their trading business. Our technology will help you play more offense and make more PnL: proprietary execution platform, custom filters, single stock scripts and automated trading. The SMB Capital - Kershner Trading Group JV provides all capital and a PnL firm infrastructure to in-house traders, who actively trade stock instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, traders buy and sell in U.S. equity, options, and futures markets on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance. The JV provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The JV empowers independent thinkers who have the discipline to set long-term goals, the adaptability to “shift gears” but still stay on course, and who are open to being both a student and teacher in a learning organization. In short, the Experienced Equities Trader role is a chance to join a high-performance team of: experienced traders pushing their skills and adapting to new market opportunities; talented technology professionals developing leading-edge trading and market analytics systems; quantitative/business analysts providing tools and insights to fuel business growth; top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere. Our JV is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?

A leading company in distribution is seeking an Area Manager in San Francisco, California. This role involves coordinating activities across branches, ensuring sales and operational performance, and providing leadership and support to Branch Managers. The ideal candidate has a Bachelor's degree in Industrial Distribution or related fields and over 5 years of experience in management within industrial or manufacturing environments. Strong leadership skills and the ability to drive team performance are essential for success in this fast-paced role. #J-18808-Ljbffr

A tech-enabled insurance advisory is seeking a knowledgeable Insurance Advisor to enhance client satisfaction during the sales and onboarding phase. The role requires 2+ years in a client-facing capacity, as well as a property and casualty license. Ideal candidates should be adaptable and possess excellent communication skills. The position is based in New York with a hybrid work model requiring in-office attendance three days a week. Competitive salary package, including equity options, is offered. #J-18808-Ljbffr

About the Team The IT Services and Support team provides seamless, reliable IT solutions across OpenAI. We run a fast-moving helpdesk environment that supports employees, manages vendor relationships and equipment inventory, and continually improves our processes and documentation to enhance the employee experience. About the Role As a Senior IT Support Specialist, you will handle advanced troubleshooting and own more complex IT initiatives. In addition to supporting employees day-to-day, you will lead process improvements, manage vendors, and drive technical projects that enhance OpenAI's IT environment. This role is based in our San Francisco office and requires five days per week on site. Relocation assistance is available. In this role, you will: Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings. Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders. Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Manage Vendors and Equipment: Coordinate with logistics team and vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems. Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: Have strong technical expertise in mac OS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products. Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions. Excel at troubleshooting and problem-solving within Mac and mac OS environments, ensuring smooth operations for users. Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes. Are experienced with Jira, leveraging it for IT service management (ITSM) to streamline processes, track incidents, and ensure efficient support ticket handling and resolution. Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. Exhibit precision and attention to detail in your work, consistently delivering high-quality results. Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences. Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus. This role is based out of our San Francisco office, requires 5 days in office per week, and we offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

A pioneering clean energy company in San Francisco is seeking a Head of Manufacturing to lead the development and scaling of coating processes for innovative solar technologies. The ideal candidate holds an advanced degree in materials science or related fields and has over 5 years of hands-on experience in thin-film deposition methods. Join a mission-driven team to revolutionize clean energy solutions. #J-18808-Ljbffr

Aisera is happy to employ remote employees within the USA for this role. What We Do: AI Service Management (AISM) Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies. Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. The Role: At Aisera, we're building a world-class Sales Engineering team, where each individual loves to move fast, be challenged, and win. This role sits squarely between Sales and Engineering. You will partner with these teams to help bridge business and technology, helping customers realize the art of the possible with cutting-edge Conversational AI. Your job is to do what it takes to get the technical win and "tee it up" for the sales team to close the deal. You will also partner closely with the post-sales teams to ensure your customers are able to successfully harness the power of Aisera. This is a small, but very important team. You'll be expected to be resourceful, a selfless team player, and regularly go above and beyond your "day job". The upside is that this is a highly visible role with unbound growth opportunities. What You'll Do: * Active participant in the sales process, with an emphasis on technical discovery diligence * Own the technical product overview and objection handling aspects * Build and deliver compelling demos to showcase the art of the possible * Define, build, and execute Proof of Concepts * Troubleshoot issues and/or escalate to necessary teams during demo prep and POCs * Lead coordination of additional Aisera technical resources to help secure the deal * Participate in necessary onboarding activities: work closely with CSMs, CSEs, SAs for onboarding, education, workshops, escalation management and other activities to ensure successful customer launch * Own collecting and driving product feedback What You'll Need: * 5+ years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions. * Outstanding Presentation and Communication Skills: Must be able to present to various persona and levels within our prospect and customer organizations. * Sales Acumen: Required to be an active partner to AEs in the sales process. Ability to understand customer challenges, pains and opportunities, and articulate Aisera's value accordingly. * Team Player: Required to collaborate closely with all necessary stakeholders - both internal and external - to help drive successful close of deals and to help launch customers into production successfully. * Bachelor's or higher degree in computer science, engineering, or related technical field * Hands-on experience with java, javascript, python, or other scripting/programming languages * Experience with IT, IT Automation, and Technical Support systems is a big plus * Familiarity with AI/ML and related technologies At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Bay Area, CA $115,000-$150,000 USD

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies. Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. The Role: We are hiring a Principal UI Architect with strong full-stack expertise, deep system design skills, and cross-functional technical leadership to drive the next generation of AI-powered enterprise applications. In this role, you will own the architecture of large-scale user-facing systems and backend services that integrate with our Agentic AI Platform, orchestrate LLM-based workflows (GenAI, RAG, A2A, MCP), and deliver intuitive, reliable, and performant experiences to end users. This position requires a hands-on architect who can break down complex problems, drive initiatives across teams, and balance innovation with pragmatic engineering discipline. This role is based out of our Santa Clara, CA office, and an Onsite interview is required as part of the process (with some flexibility to WFH). Key Responsibilities: * Lead end-to-end architecture of scalable cloud-native applications: * Frontend (React, ShadCN, TypeScript) * Backend (Ts/Node.js, Python/FastAPI) * Data (PostgreSQL, Redis, ClickHouse) * Streaming and EDA (Kafka, Event-Driven Architecture) * Partner with product, design, and engineering leaders to deliver intuitive, secure, and AI-integrated experiences. * Collaborate closely with the Agentic AI Platform team to define integration strategies for LLMs, GenAI services, RAG pipelines, A2A workflows, and more. * Drive adoption of AI developer tools like Cursor, Claude Code, and GitHub Copilot across engineering teams. * Establish and enforce best practices in: * System design, performance optimization, and reliability * Code quality (SOLID, clean code, SonarQube) * Security and observability (Sentry, Prometheus, Grafana) * Lead cross-team technical initiatives from idea to execution, including proofs of concept, refactoring, modernization, and new service development. * Mentor engineers, provide architectural guidance, and elevate engineering excellence across the org. * Own documentation, design reviews, and technical vision across frontend and backend architecture. Qualifications: * 10+ years of experience in software engineering and architecture, including hands-on full-stack development. * Proven expertise in designing and delivering large-scale, cloud-native applications. * Strong experience in: * React.js, ShadCN, JavaScript/TypeScript * Node.js, Python/FastAPI * PostgreSQL, Redis, ClickHouse, Kafka * Kubernetes, Docker, CI/CD pipelines, GitOps (ArgoCD) * Solid understanding of SQL and NoSQL data modeling. * Strong practices in code quality, performance optimization, security, and system monitoring. * Deep knowledge of event-driven architecture and real-time system design. * Skilled with SonarQube, SOLID principles, clean code, and scalable microservice patterns. * Familiarity with AI dev tools: Cursor, Claude Code, GitHub Copilot. * Experienced in Agile/Scrum methodologies and modern version control systems (GitHub/GitLab). * Excellent communication, problem-solving, and collaboration skills. * Demonstrated ability to lead cross-functional initiatives and drive outcomes across engineering teams. * Strong self-motivation, curiosity, and continuous learning mindset. * Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Preferred Qualifications: * Experience in LLM/GenAI systems, including RAG, agent orchestration (A2A/MCP), and API integrations with AI platforms. * Familiarity with Generative UI * Prior experience in building AI-enabled SaaS products. * Familiarity with LangChain and Google's Agent Development Kit (ADK) * Familiarity with: * Vector DBs, LLM prompt templating, and knowledge store integration * Building developer platforms or internal tools * Contributions to open-source projects, engineering blogs, or architecture frameworks. * Experience in people management and program management Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. #LI-NV1 At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Bay Area, CA $175,000-$225,000 USD

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies. Aisera's seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. Position Overview Lead all web development and design initiatives for a fast-growing 260-person enterprise startup. This individual contributor role combines technical expertise, creative vision, and marketing alignment to ensure our web presence drives business growth and brand awareness. Key Responsibilities * Own end-to-end development and maintenance of company website, including architecture, security, performance, and user experience * Execute website redesign projects and continuous improvement initiatives based on marketing objectives * Manage web hosting, domain management, SSL certificates, and other technical infrastructure * Implement and maintain web analytics, SEO strategy, and conversion tracking * Work closely with marketing team to optimize landing pages and conversion funnels * Create and maintain high-impact marketing campaign pages and microsites * Ensure brand consistency across all web properties * Maintain website compliance with accessibility standards and data protection regulations * Develop and maintain documentation for web systems and processes Technical Requirements * Expert-level proficiency in modern web technologies (HTML5, CSS3, JavaScript/ES6+) * Strong experience with modern frontend frameworks (React, Vue, or similar) * Proficiency in backend development (Node.js, Python, or similar) * Experience with CMS platforms and headless CMS architectures * Strong understanding of web security best practices and compliance requirements * Expertise in responsive design, cross-browser compatibility, and mobile optimization * Proficiency with version control systems (Git) and CI/CD pipelines * Strong knowledge of marketing analytics tools, A/B testing, and conversion optimization Design Skills * Strong eye for design and user experience * Experience with UI/UX best practices * Proficiency with design tools (Figma, Adobe Creative Suite, or similar) * Understanding of brand guidelines and design systems * Ability to create compelling, conversion-focused web experiences Marketing Focus * Experience with marketing automation tools and CRM integrations * Understanding of conversion rate optimization (CRO) principles * Knowledge of SEO best practices and technical implementation * Experience with marketing analytics and attribution * Ability to optimize for lead generation and customer acquisition Required Experience * 7+ years of web development experience * 3+ years managing web properties in a marketing-driven organization * Bachelor's degree in Computer Science, Web Development, or related field * Portfolio of successful marketing-focused web projects * Track record of improving conversion rates and user engagement Desired Qualities * Strong problem-solving abilities and attention to detail * Self-motivated with excellent time management skills * Ability to balance multiple priorities and meet deadlines * Data-driven approach to decision making * Strong communication skills and marketing mindset * Ability to work independently while collaborating effectively with marketing team Performance Expectations * Maintain 99.9%+ website uptime * Improve and maintain core web vitals scores * Drive continuous improvement in conversion rates * Regular security audits and updates * Monthly analytics and performance reporting * Support rapid deployment of marketing campaigns Reporting Structure * Reports directly to Chief Marketing Officer * Works closely with Marketing, Brand, and Content teams This is a full-time, permanent position with significant impact on the company's digital presence, brand perception, and marketing effectiveness. At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Bay Area, CA $135,000-$200,000 USD

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies. Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. The Role: We are looking for a skilled software engineer with solid hands-on experience in a technical leadership role, providing technical guidance and directions to team members. As a Staff /Sr Staff engineer, you will play a crucial role in designing, developing, and maintaining our conversation AI & Automation building blocks and features, with a focus on microservices architecture. Your expertise in product development, technical vision and leadership will be valuable in shaping our innovative solutions and enhancing our existing products. This role is based out of our Santa Clara, CA office, and an Onsite interview is required as part of the process. Responsibilities: * Design, build, and deliver scalable and real-time systems with high quality, scalability, and operability in mind. * Collaborate with product management, data science, and other engineering teams to bring end-to-end solutions with the highest business value to our customers. * Review and provide feedback on technical designs and code changes to ensure highly available, scalable, maintainable designs and high code quality standards to engineering peers. * Troubleshoot and resolve complex technical issues that arise in production and provide timely resolutions. * Proactively identify areas of technical debt and improvement opportunities, and drive solutions or innovation in engineering organization. * Take operational ownership of the system by using monitoring and observability tools to identify and resolve production issues. * Mentor and coach team members to raise the technical bar on the team. Required Qualifications: * 10+ years hands-on experience with microservices and scalable software development. * Experience with distributed systems, large-scale data, and the full software lifecycle of modern computer languages (eg: java, python). * Solid understanding of software development principles, design patterns, and best practices. * Proficiency in database design and integration, including SQL and NoSQL databases. * Excellent communication and teamwork skills, with the ability to collaborate effectively with team members and stakeholders. * Bachelor's degree in Computer Science, Software Engineering, or a related field Preferred Qualifications: * Experience with cloud platforms (e.g AWS, GCP) is highly desired * Familiarity with SaaS concepts and experience in developing SaaS-based applications is a plus. * Domain knowledge experience with ServiceNow, Salesforce, workflow, business process etc. * Experience with building machine learning products Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. #LI-NV1 At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Bay Area, CA $150,000-$190,000 USD