Administrative Assistant Sr
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica, we deliver on promises when customers need us most. We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has unique personal and financial goals. We keep our promises, so we can help them achieve their goals and realize their definition of financial success.
Job Summary
We are seeking a highly organized and proactive Administrative Assistant Sr. to provide comprehensive support for the Vice President of Marketing Strategy & Operations and the Vice President of Distribution Channel Marketing. This role requires a self-starter who thrives in a fast-paced environment, demonstrates exceptional discretion, and excels at managing multiple priorities with minimal supervision.
Why Join Us? - This is an opportunity to work closely with executive leadership and contribute to the success of a high-impact division. If you are a detail-oriented professional who enjoys being at the center of operations, we encourage you to apply.
Responsibilities:
Serve as a liaison between executives, their teams, and key business partners to ensure seamless communication and alignment.
Manage complex calendars, prioritize meetings, and optimize the executives' time.
Prepare executives for meetings, deadlines, and conferences with proactive planning.
Coordinate and attend meetings, capturing detailed action items and follow-ups.
Support internal and external board preparation and maintain industry meeting schedules.
Arrange travel logistics and process expense reports in a timely manner.
Lead and support web and in-person presentations for company and industry events.
Create and edit presentations, spreadsheets, reports, and other business documents.
Provide backup support to other administrative staff as needed.
Handle confidential information with integrity and professionalism.
Qualifications:
Minimum of 4 years of administrative experience, preferably supporting senior leadership.
Advanced proficiency in Microsoft Office Suite.
Strong interpersonal, communication, and listening skills.
Proven ability to maintain confidentiality and exercise sound judgment.
Excellent organizational skills and attention to detail.
Ability to work independently and manage multiple tasks in a dynamic environment.
Experience in recording and composing meeting minutes is a plus.
High School Diploma, or any combination of education and experience which would provide an equivalent background
Salary Band: 03C
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, WI, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica does not have any offices located in the State of New York and OneAmerica associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica, visit oneamerica.com/companies.
#LI-HW1
Operations Manager - Customer Engagement Center
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The Operations Manager leads teams by translating strategic goals into actionable operational processes, ensuring alignment with the Empowerment With Accountability (EWA) framework. This role is pivotal in optimizing customer experience, maintaining performance standards, and fostering associate development across multiple functional areas. The Operations Manager oversees operations within the Individual Life Financial Services (ILFS) environment, which includes diverse systems, products, and companies-ranging from legacy contracts to newly issued products. Effective communication across all organizational levels and with external stakeholders is essential.
What you will do:
This role will support our Customer Engagement Center Team within our Individual Life Financial Services (ILFS) business area. This includes the following:
Coaching, mentoring, workforce development
Ensuring Team is properly staffed
Ensures associates are trained properly
Drives efficiencies and process improvement
Integrating EWA into daily operations
Managing escalations and resolving issues
Aligning team capabilities with forecasted volumes
Achieving service level and performance metrics
Supporting peers and cross-functional collaboration
Monitors call quality
Leading or contributing to projects and process improvements
What you will need:
College degree in Business Administration, Insurance, or related field required.
3-5 years of experience in management role with direct reports
2-3 years of call center experience
Strong leadership and team management skills
Excellent analytical, problem-solving, and decision-making abilities
Deep understanding of insurance processes and regulatory requirements
Proficiency in operational software and data analysis tools
Experience with Five9 phone system preferred but not required
Exceptional communication and interpersonal skills
Equivalent combinations of education and experience considered
Salary Band: 6A
#LI - SC1
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in IN as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Delivery Driver & Equipment Installer
Indianapolis, IN job
Performance Health is seeking a Delivery Driver and Equipment Installer to join our team. In this role, you will be responsible for providing excellent customer service by making prompt and courteous deliveries of customer orders directly to customers. Job duties include delivering and installing equipment at customer facilities. Performs all job responsibilities in a safe, timely and efficient manner.
Essential Job Duties & Responsibilities
Deliver and install Performance Health capital equipment (ex: treadmills, recumbent bikes, medical tables, parallel bars) at customer sites
Safely operate a 26-foot or less box truck. Load and unload truck accurately and safely for customer deliveries.
Drive company vehicle to make customer deliveries, obeying traffic laws and safety procedures. Maintain appropriate licensing, credentials and acceptable driving record.
Conduct self in a professional and ethical manner at all times. Treat external and internal customers and associates with courtesy and respect.
Report back orders or discrepancies to manager.
Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Know location of product in warehouse.
Perform vehicle inspections as required, schedule routine or repair maintenance as needed. Maintain presentable truck appearance, cleaning as needed.
Perform all duties in a safe and responsible manner, following all safety rules. Inform manager of any potentially hazardous conditions
Performs other duties as assigned
Job Qualifications
High school diploma or equivalent
2-4 years of experience in delivery and installation of products, preferably capital equipment
Basic Warehouse Management System knowledge
Experience operating a delivery truck
Must have valid driver's license and acceptable driving record; CDL not required but desirable
Forklift certification desired, not required
Must be able to lift/move 50 -100 pounds
Ability to travel 75% of the time which includes daily travel for deliveries and some overnight travel as needed
Ability to work overtime as needed, typically early mornings
Benefits
Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs.
This is a full-time position with a competitive hourly pay rate and the opportunity to earn bonus, plus benefits.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.
Auto-ApplyEMR Specialist
Indianapolis, IN job
Martindale Brightwood Health Center - 2855 N Keystone Avenue, Suite 100, Indianapolis, IN 46218Pay starting at $25/hr.Fair Labor Standards Act Classification: Non-Exempt This position provides technical support, training and coordinates operational issues for HealthNet information systems (Electronic Medical Records, "EMR"). Assists in standardizing processes and procedures that are derived from users of the HealthNet information systems. The position works to analyze system needs and current clinical needs, working with HealthNet associates, management and vendors to prepare program specifications. Implements new systems and system enhancements and resolves day-to-day user related system problems. Maintains systems to meet HealthNet operational goals and processes.
50% of position will be teaching/training team members EMR system.
Information Systems Support:
* Serves as coordinator for all electronic medical record system issues, upgrades, changes and testing.
* Develops, maintains and modifies various system capabilities to ensure system enhancements that will be consistent with process goals and regulatory mandates.
* Performs functional or integrated testing of application updates, providing feedback of findings and facilitating communication to users in a manner to ensure compliance.
* Monitors functionality of systems as appropriate.
* Assists with the search and evaluation of technical solutions and/or alternatives.
Training and Development:
* Provides training to associates and continuing education on specialized system processes.
* Develops and updates user documentation and information related to the most effective and productive use of the system.
* Maintains and continues to expand knowledge of applications, methods, operations and processes.
* Provides translation of how systems are used to support the processes established by the operations areas.
Information Systems Liaison:
* Meets frequently with associates, Managers and Senior Management to provide information on system capabilities.
* Acts as project leader or participant in implementing system and process changes as required by clinical & operations areas.
* Provides consultative services for workflow and systems process issues.
* Interacts with HealthNet associates, Managers and Senior Management to maintain understanding of system requirements to support operational requirements.
Vendor Coordination:
* Identifies necessary changes, problems, upgrade requirements to system vendors and technicians.
* Creates specifications for changes, upgrades or problem resolution. Monitors progress of resolution and coordinates testing of changes with system vendors.
System Documentation:
* Responsible for creation and maintenance of detailed user documentation for HealthNet's electronic medical record systems and other HealthNet information systems.
Communication:
* Performs quality evaluation of system performance and documents on a regular basis.
* Writes and seeks approval for policies and procedures documentation.
* Provides feedback on issues to management on a regular basis.
Readiness:
* Job requires availability as needed to meet the business needs.
Job responsibilities listed above is a summary and does not include other tasks requested by the Clinic Info Systems/EMR Manager.
Who is HealthNet?
******************************
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay.
Requirements
Qualifications/Knowledge/Skills/Abilities
* Currently not sponsoring work visa.
* Requires Bachelor's Degree in Nursing or a health-related field.
* Requires knowledge of and experience in Patient Management; Scheduling; Referral; Accounts Receivable, and electronic medical record systems and processes; experience with networked information systems preferable.
* Requires good customer service skills.
* Requires desktop computing skills to include knowledge of automated office application suites Requires expertise in determining user needs and requirements.
* Requires knowledge of Quality Improvement Model and ability to recommend process and system improvements.
* Requires knowledgeable of computer operations to include: software applications; hardware configuration; data review/retrieval; documentation and display of data.
* Requires good written and verbal communication skills.
* Requires ability to coordinate system changes; upgrades; and revisions necessary to support HealthNet processes.
* Requires ability to successfully plan; monitor/support and improve activities.
* Requires ability to meet aggressive deadlines within appropriate time frames.
* Requires ability to work independently; as a team member or provide direction as a team leader.
* Requires strong interpersonal and organizational skills.
* Requires analytical capabilities.
* Requires ability to adapt quickly to changing conditions and assimilating new processes into job functions.
* Travel may be required.
Physical Requirement
* Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
* Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
* Able to perform duties during periods of varied and/or prolonged work hours.
* Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.
Why work for HealthNet?
* Competitive Compensation
* Medical, Dental, and Vision Plan
* Short-Term & Long-Term Disability
* Health Savings Account & Difference Card Available within certain medical plans
* Flexible Spending Account
* Life Insurance, AD&D
* Group Accident, Critical Illness & Hospital Indemnity
* Domestic Partner Leave
* Wellness Programs
* 401k Match
* Paid Time Off accumulates at start of employment and available to use.
* Tuition Reimbursement
* Employee Referral program
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Intern-Marketing - HealthNet
Indianapolis, IN job
Since 1968, HealthNet has improved the health status of Indianapolis' inner-city neighborhoods by making quality health services accessible to everyone. From its beginnings in a converted bank building staffed by one physician, HealthNet has grown to a citywide organization with 33 locations and more than 600 employees. It is one of the nation's largest Federally Qualified Health Centers (FQHC).
Through its network of seven community-based, comprehensive primary care health centers, one OB/GYN care center, a pediatric/adolescent care center, seven school-based clinics, and support services, HealthNet annually provides affordable health care to nearly 60,000 individuals - many of whom live at or below the federal poverty level.
Responsibilities:
HealthNet's Marketing and Development Department helps raise awareness in the community about the services HealthNet provides. Interns receive hands on experience in various areas such as publication design, video production, social media planning, health promotions, community outreach event planning, internal communications, and website content writing.
Time frame of the internship:
Spring Semester - Third week of January through the third week of May.
Details: Full-time or part-time; unpaid. We will work with you on any class credit requirements.
Location: Currently, the majority of the internship is held at our Administrative Office. However, interns will travel periodically to various HealthNet locations within Marion County.
Requirements:
Must be in junior or senior year of college. Currently we accept Public Relations, Marketing, and Communications majors.
Auto-ApplyOutreach Enrollment Spec-HealthNet Bloomington-Formerly VIM
Indianapolis, IN job
HealthNet - Bloomington - Formerly Volunteers in Medicine - VIM
Bilingual Preferred
The Outreach Enrollment Specialist is part of the Outreach and Enrollment Team which is responsible for 1) establishing community partnerships and increasing awareness of HealthNet and the services our team provides for Healthy Indiana Plan (HIP 2.0), Hoosier Healthwise, Marketplace and Medicaid; 2) providing outreach and enrollment assistance for all uninsured individuals; 3) collaborating with other HealthNet departments/programs to facilitate in-reach efforts for existing patients; The following essential function statements are not intended to be an exhaustive list of tasks and functions for this position. s provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
Essential Functions
TIME AND ORGANIZATION MANAGEMENT:
Ability to work both independently and in a team environment, take initiative, multi-task and prioritize work effectively. Receive and follow up on referrals (internal and external) in a timely manner. Manage and update work schedule according to organization and department policies. Submit all reports (monthly outreach and stats report, biweekly consumer report, project stats reports) to OE Manager by due dates. Participate in monthly one-on-one meeting with OE Manager. Participate in monthly team meeting. Attend all required trainings.
OUTREACH EFFORTS:
Participate in community events (i.e. health fairs, school meetings, etc.) to promote the services of the OE team as well as the organization. Identify, establish and maintain ongoing relationships with individuals, groups, and organizations in the community to increase awareness of health insurance options and create referral opportunities. Excellent interpersonal skills, good collaboration skills, positive attitude and desire to learn.
ENROLLMENT EFFORTS:
Provide education and enrollment assistance for uninsured and underinsured children and adults in any of the following: Healthy Indiana Plan (HIP 2.0), Hoosier Healthwise and the Marketplace. Must be able to travel throughout Indianapolis and surrounding counties as needed. Possess an ability to interact respectfully with diverse cultural and socio-economic populations. Maintain ongoing knowledge of the guidelines for the health insurance programs. Other duties as assigned.
The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Job descriptions provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
High School graduate required. Bachelor degree is preferred.
Knowledge of enrollment procedures.
Experience working in human services, community outreach.
Knowledge of Medicaid, ACA, HIP 2.0 a plus.
Ability to interact with diverse populations.
Spanish preferred, but not required.
EVALUATION OF PERFORMANCE:
The Outreach Enrollment Specialist will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Outreach Enrollment Specialist is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyImplementation Specialist - Employee Benefits New Business
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The Implementation Specialist works within the Employee Benefits business line and is responsible for creating a seamless transition between insurance carriers and maintaining a strong working relationship with internal and external customers. This role oversees the movement of cases while prioritizing work based on customer experience compared with service level commitments. The Implementation Specialist focuses creating a positive onboarding experience for new customers. This individual is the liaison between the Broker, Policyholder, sales, and the home office.
KEY RESPONSIBILITIES:
Manage the overall implementation of the new business case
Build and maintain relationships with internal and external customers
Educate, consult and communicate effectively with internal and external customers
Research and resolve roadblocks during implementation of the new business process
Proactively follow-up on outstanding information
Act as Project Manager throughout the entire implementation process
Ensure timely and accurate data entry into Sales Force during all phases of the implementation
REQUIREMENTS:
College degree or work experience in lieu preferred (insurance, operations, call center or financial services)
1+ years customer service or contact center experience preferred
Strong client service skills
Accuracy and attention to detail and in-depth analytical skills
Ability to work in a team environment
Requires self-accountability, strong attention to detail, and the ability to perform effectively in a fast-paced customer service environment with high volumes.
Professional written & verbal communication skills and the ability to collaborate with internal stakeholders.
High School Diploma required, or any combination of education and experience which would provide an equivalent background.
#LI-SC1
Salary Band: 4A
This selected candidate will be expected to work Hybrid in Indianapolis, IN or Portland, ME. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Bilingual (Spanish) Patient Navigator-HN
Indianapolis, IN job
This position participates as a team member responsible for delivering integrated primary and behavioral health care in the primary care clinics and will coordinate mental health services. Position is responsible to assist in screening patients mental health needs and keep other team members such as but not limited to the physicians, nurses, OB primary providers, mental health providers, social workers and support staff apprised of mental health services available and/or offered to patients. The position exists to gather information from patients or other team members and screen for specific diagnoses to connect patients with the appropriate mental health counselors, if necessary. This position may also provide linkages to community resources or others that would be beneficial to the patients overall behavioral health.
Essential Functions
Assessment Screening:
Administers semi-structured and structures psychosocial assessments in order to determine risk factors that may indicate mental health deficiencies. Assessment involves gathering information from the patient in a conversational non-intrusive manner while discussing information of a highly sensitive nature. Assessment also involves administering specific assessment tools such as but not limited to: Patient Health Questionnaire (PHQ-9), General Anxiety Disorder tool (GAD), substance abuse assessment tool (CAGE), adult needs strengths assessment tool (ANSA), etc. Issues explored include but are not limited to childhood history; criminal/mental health / substance abuse; incidences of abuse, low self-esteem, social isolation, depression, suicide, no lifelines, multiple crises or stresses; history of violence; rigid and unrealistic expectations, etc. Identify urgency of patient referral and work with therapist to schedule or implement services as directed by therapist.
Documentation and Data Collection:
Documents the assessment thoroughly and completely and in adherence with best practice standards. Completes and scores standardized risking tools that determines eligibility for services. Provides accurate and timely documentation of patient interventions for the client record. Maintains all data bases and related records and provides to the appropriate contacts. Coordinates data collection and scores for quality management reporting.
Supportive Services:
Assists to identify patient and/or family needs and may make appropriate referrals to ensure integrated health care services and/or community resources are offered and utilized. Assists with client support and care follow-up as directed.
Community/Patient Coordination & Communication:
This position may assist to provide outreach services to the community, clients, patients and/or families living in the targeted by creating positive messages to attempt to engage the clients/patients in the appropriate services. Many times this effort involves collaborating with the integrated healthcare team or other service providers in trying to make or maintain contacts with hard-to-reach patients, clients or families.
The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Job descriptions provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:
Bilingual (Spanish)
Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
Prefers experience in behavioral / mental health assessment and case management experience.
Requires proficiency in interviewing skills, listening skills, and excellent interpersonal skills.
Prefers a Bachelor's degree in Social Work, Social Services, Psychology, Sociology or related field of study or significant equivalent work experience.
Requires familiarity with resources and the consistent use to meet the needs of clients.
Requires excellent written communication skills and the ability to accurately complete all paperwork on a timely basis.
Requires excellent organizational skills in independently managing workload and related responsibilities.
Requires ability to recognize needs for professional interview and consults with the others regarding appropriate referrals.
Requires excellent teamwork ability and maturity in interpersonal staff relationships.
Requires strong interpersonal skills/abilities to relate to people with respect for their individuality and privacy.
Requires computer experience utilizing Microsoft products as well as Electronic Medical Records.
Requires flexibility to adjust to variations in the work environment.
Requires a non-judgmental attitude and ability to establish quick rapport and trust with families who often have trust issues.
Requires a multi-tasking orientation that supports beginning and completing a project or task within a specific time frame.
Requires experience working with culturally diverse communities and families with the ability to be culturally sensitive and appropriate.
Required to maintain all related education and/or knowledge base to deliver high quality services.
Prefer bilingual skills.
EVALUATION OF PERFORMANCE:
The Patient Navigator will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Patient Navigator is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplySpeclst-Housing
Indianapolis, IN job
The Housing Specialist contributes to HIP's Mission by ensuring that all clients seeking housing will be assisted with professional services in a kind atmosphere offering full service and linkage to meet all expressed needs. Key outcomes include: assessing clients housing barriers and needs; housing search and placement including all aspects of finding permanent, safe and affordable housing; developing and maintaining positive relationships with landlords, management companies and local housing agencies; consistent communication with clients and Case Managers; and ensuring that all guidelines for housing placement services are followed and all data entry and documentation is submitted in a timely manner.
Evaluation of Performance
Performance will be evaluated based on achieving key outcomes described in this job description, including specific goals, deadlines, and other quality indicators; working effectively in a team environment; interacting positively with all partners; demonstrating excellent customer service; and working effectively and efficiently within required specifications, policies, and standards established by HealthNet and HIP.
Performance Metrics
Performance metrics for this position will be established annually based on: meeting all deadlines associated with data collection and entry; accuracy, quality, and timeliness of work; collaboration with essential key partners and colleagues; participation at meetings and events.
Key Expected Outcomes
Actively participate in all scheduled staff/team and supervision meetings.
Actively participate in HIP Housing Committees to develop housing goals on client centered care plan.
Stay in close communication with all partners, internal and external, regarding where a client is in housing search and placement process.
Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs.
Provide direct support to clients in all aspects of permanent, safe and affordable housing placement including assistance with applications for non- subsidized and subsidized housing, including state and federal housing, project-based section 8, and with income restricted housing (LIHTC, HOME programs) as well as market rate housing in the greater Indianapolis area of client's choice.
Ensure all units pass a Housing Quality Standards inspections prior to a client moving in.
Participate in the development and facilitation of housing Rent Smart Workshops that both educate and inform clients about housing options, fair housing, tenant rights, etc.
Develop and maintain positive working relationships with housing authorities, landlords, and management companies and outside agencies in order to maximize housing options for clients.
Provide mediation and advocacy with landlords, debtors, and creditors on behalf of the client; develop a workable plan to obtain and or maintain housing.
Collaborate with other agencies and community supports to maximize client outcomes, program goals and agency mission.
Transport clients as necessary.
Collect and report program data, including but not limited to HMIS reporting and funding required data.
Assume other responsibilities as assigned.
Establish and promote positive communication among all team members of HIP to increase collaborations and efficiency.
Represent HIP in a professional manner at all times, providing courteous service to both internal and external partners and presenting a positive image of HIP so as to always act as an ambassador of HIP services.
Critical Skills, Knowledge, and Behaviors
Knowledge of affordable housing programs and different requirements of various subsidy applications and documentation processes.
Knowledge of housing issues, including tenant's rights and landlord/tenant law.
Possess strong organizational skills, and attention to detail to accurately complete documentation requirements.
Strong group facilitation and presentation skills.
Ability to work effectively with families and individuals with a variety of needs, abilities, and social economic backgrounds
Experience working independently to accomplish goals and tasks assigned.
Effective problem-solving skills, including successful conflict resolution.
Ability to respond flexibly to a fluid and evolving program environment.
Requires knowledge and belief in “Housing First” philosophy and strategies.
Excellent communication, listening, mediation, and writing skills.
Creative thinker with an adaptive personality.
Demonstrate knowledge of community resources, social service agencies, and landlords.
The ability to work collaboratively with other personnel and/or service providers or professionals.
The capacity to empower clients and to intervene appropriately to meet service goals.
Ability to act independently in performing duties requiring discretion, critical thinking, self-direction, sound judgment and flexibility in work situations.
Education, Experience, Degrees, Licenses
· Requires a minimum of two years of previous experience in related field performing similar duties: property management, housing advocacy, or social service.
· Requires strong written and oral communication skills with ability to present to groups
· Requires experience with Microsoft office
· Requires organizational, problem solving, and critical thinking skills
· Requires professional appearance and manner
· Requires ability to work independently, effectively as part of a team and with a diverse group of clients, staff and community members.
· Requires experience with computer and knowledge of Microsoft Office.
Work Environment and Physical Demands
· Maintain expected work schedule of Monday through Friday 8 a.m. to 5 p.m. with possibility of extended hours to ensure timely reporting and client/staff safety.
· Must be able to work proficiently in Microsoft office
· Must be able to travel for meetings throughout the community
· Must have reliable transportation. Drivers of privately-owned vehicles must have valid driver's license and meet state required automobile insurance minimums. May be required to transport clients
· Must be able to pass a background check consisting of National Sex Offender Registry, Criminal History and driving record.
· Valid driver's license required.
EVALUATION OF PERFORMANCE:
The Housing Specialist will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Housing Specialist is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyMedical Asst - HealthNet - Barrington Health Center
Indianapolis, IN job
This position exists to perform a variety of patient care services as directed by physicians or clinic manager. Assures smooth patient flow, assists with examination procedures, collects patient information, performs general lab work, and provides patient education and clerical support. Essential Functions Patient Care: Calls patients for next day appointments. Prepares exam rooms, equipment, medical record and patients for clinic visit and assists providers in patient exams and treatments. Documents results of history and physical as directed by physician. Administers injections and immunizations, administers nebulizer treatments, performs routine lab tests and procedures and performs quality control. Performs phlebotomy for a wide variety of blood tests as ordered by physician. Ensures that all patient referrals to external sources of care are complete. Assists patients and/or family members who are prescribed home administered tests such as blood sugars, hemoccults, x-ray and surgical preps, insulin self-administration, etc. Provides follow-up and tracks all patients who are referred for consultative and specialty care to outside organizations and agencies. Plans and assists with the implementation of all services provided that patients are referred. Makes patient referrals for food, shelter, clothing and transportation as needed. May assist with outpatient procedures. Registration: Reviews and updates patient demographic and insurance information. Obtains information from new patients to establish accounts. Assists patients with insurance or credit related questions. Refers difficult or unique questions to appropriate person. Explains charges and policies. Prepares documents and obtains signatures on all required forms as appropriate to specialty clinic. Registers patients into computerized system and updates demographic/financial information with each patient visit. Schedules patient appointments in computer. Registers patients for visit. Performs a financial screen of patients sliding fee scale and Medicaid eligibility. Communicates what services are covered by patient's insurance and what insurance is accepted. Records/Reporting: Maintains patient records for the clinic including assembling patient records, keeping all chart forms properly identified with the patient identification plate, and attaching reports into the record. Prepares new patient charts. Maintains daily and monthly logs, and prepares referral-tracking reports as required by clinic/service. Maintains accurate patient demographic/financial information. Ensures completion of referral forms and routes to appropriate area. Maintains records of quality control for internal and external laboratory procedures, testing, abnormal results and equipment. Maintains records of all immunizations given and enters into computer. Documentation/Clerical: Maintains files and performs general office functions. Obtains and provides educational materials and related information to the patient and/or family members. The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Job descriptions provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization. Shape QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES: Requires Basic Life Support certification through the AHA within one month of hire. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. Requires completion of high school diploma or GED. Requires successful completion of an accredited educational program for the medical assistant. Requires equivalency if presenting a foreign degree. Requires knowledge of various standard laboratory and medical procedures. Requires ability to accurately collect patient information. Requires ability to meet standard if completing lab training or competencies. Requires knowledge of ICD-9 and CPT coding. Requires knowledge of insurance plans and third party payors. Requires data entry and basic math skills. Requires ability to perform multiple tasks simultaneously. Requires familiarity and operating knowledge of designated equipment and supplies. Requires the ability to work effectively with culturally diverse; low- income populations. Requires ability to provide patient education pertaining to a diagnosed illness; preparation for tests; patient care and diet; or related subject based on pre-established content. Requires the ability to work independently and assist with medical procedures. Requires excellent customer service skills. Requires the ability to work on teams. EVALUATION OF PERFORMANCE: The Medical Assistant will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Medical Assistant is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff. EQUAL EMPLOYMENT OPPORTUNITY: HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyOperational Readiness Consultant
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The Operational Readiness Consultant role is responsible for facilitating changes in process and technology for Institutional Market Operations. This position is responsible for executing business plan objectives that involve organization change management, improving customer service experience and enhancing associate engagement. More specifically, the position adds value to the organization by partnering with key stakeholders to execute and identify opportunities for efficiency and innovation while completing project objectives.
Primary duties may include, but are not limited to:
Support all teams under Institutional Markets Ops including RLRP, DBA and CEC.
Meet project timeline deliverables
Create and execute test plans for User Acceptance Testing
Execute deliverables for OneAmerica Way for Operations
Coordinate and facilitate organizational change management for Institutional Markets including communication, training, and documentation
Represent IM in prioritization meetings with internal business partners
Lead process enhancement meetings
Collect, manage, and implement ideas for process improvement
Work Experience
College Degree (AA/BA/BS) - Business, Communications, Education, or related field preferred
High School Diploma required, or any combination of education and experience which would provide an equivalent background.
Yellow Belt / Yellow Belt 2
2-5 year's experience working within operations, pension administration or process improvement
#LI-SC1
Salary Band: 5A
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Part Time Registration Specialist - Healthnet-Bloomington
Indianapolis, IN job
PART TIME REGISTRATION SPECIALIST-HEALTHNET BLOOMINGTON-FORMERLY VOLUNTEERS IN MEDICINE - VIM - BILINGUAL PREFERRED
This position exists to provide a variety of services to patients from point of entry to a variety of locations and specialties in a timely, accurate, courteous and professional manner. The incumbent will provide a high level of courteous and efficient service to patients to include obtaining specific information to generate an accurate financial and demographic record for our patients that will ensure maximum reimbursement and clinical outcomes. This position schedules appointments, interviews patients for appropriate medical information, and may explain charges and policies of the department. The SRS role also answers incoming telephone calls and directs patients and visitors appropriately to all points of care.
Essential Functions
Customer Service:
As the first point of contact, the Specialist Registration conveys compassion and trust by providing the knowledge, skills, and resources needed to demonstrate a coordinated experience to meet the current needs of the patient. Assesses patient for special needs/assistance and accommodates accordingly. Provides directions to health center locations, and arranges transportation as needed. Provides patients with educational materials, written and/or verbal excluding clinical information. Exceeds expectation of patients, family and visitors. Works individually and as a team to assure patient encounter is priority and at best interest.
Registration Accountabilities:
Greets and ascertains customer's needs via telephone. Responds in an accurate, timely and complete manner to questions or directional needs. Accurately completes registrations and pre-registrations for patients by entering demographic, financial, employment, referring Provider and Emergency contact information into computer system. May request medical records and radiology exams prior to patient appointments. Obtains consent according to specified requirements. Provides resource materials required by JCAHO, Corporate Compliance and Individual Departments. Gives attention to the care and comfort of patients and their families. Provides training to new employees utilizing the organization's departmental policy and procedures. Answers and triages incoming telephone calls and accommodates requests timely according to department processes. Answers questions and provides information to caller within area of responsibility.
Insurance Verification/Authorization:
Obtains a copy of insurance information and validates eligibility and referral needs. Reviews all visits for pre-certification, certification, and re-certification, when applicable initiates certification process. Reviews medical records to obtain clinical information required for authorization. Collaborates with Provider and hospital as appropriate should additional clinical information be needed to complete prior approval. If authorization denial is received, notifies appropriate staff to work with insurance company and Provider's office. Obtains retrospective authorization on visit when pre-certification was not obtained at or before time of visit.
Patient Information & Medical Records:
Discerns appropriate release of information. Provides and explains information as required by regulatory agencies of federal (HIPAA) and state laws. Complete necessary documentation. Provides and explains insurance information, i.e., referrals, co-pays, charges. Request patient identify which level of information can be announced. Processes and distributes requests of informational data for internal and external customers, i.e. disability claims. Makes arrangements for records to be copied and mailed to insurance companies upon request if necessary for pre-certification/authorizations. Communicates with insurance companies, governmental agencies and physicians to obtain and provide required information. Purges charts/documents in compliance with HIPPA from Supervisors directions.
Scheduling/Referrals:
Receives initial phone call from Patient and/or Referring Provider. Assesses patients' needs to determine if patient needs to be triaged by a nurse and/or schedules appointment(s) for patient appropriately. Additional ancillary scheduling may be necessary prior to patients appointments, makes every effort to accommodate patient, Provider, and ancillary site with coordination of appointment times. Reschedules patient appointments according to departmental schedules and guidelines. May schedule referral appointments for patients with other medical facilities. May generate Provider schedule templates. May maintain, edit and fill appointment slots for area(s). Sends reminders, pre-registers, and pre-calls patients. Forwards new patient information prior to scheduled appointment.
Reporting/Auditing:
Collects, Completes and data enters time audits for patient's visits. Measures against Best Practices and recommends improvements when warranted. Participates in required audits including Registration, Pt Summary and productivity. Follows up on No Shows, Registration Complete and all the organization and Department's assigned reports.
Inventory and Care of Environment:
Assists in management of department inventory. Maintains clean and orderly work area. Participates in monthly emergency operations center (EOC) activities at designated health center.
Continuous Improvement:
Actively participates in process improvement. Recommends operational policy and/or procedure review and changes when appropriate. Accurately documents issues for management follow up when appropriate.
The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Job descriptions provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:
Requires High School Diploma.
Requires ability to use a personal computer; knowledge of various software; and skilled data entry skills.
Requires practiced typing ability.
Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
Requires ability to apply knowledge of medical/insurance background.
Requires ability to handle multiple tasks and prioritize work.
Requires ability to work independently; handle detail and work well under pressure.
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Requires ability to learn regulatory requirements.
Requires ability to effectively interact with a widely diverse population of patients; visitors and staff.
Requires excellent verbal and written communication skills.
Requires excellent interpersonal and customer service skills.
Requires ability to make decisions; problem solve; and to provide sound judgment.
Prefers comprehensive understanding in a healthcare setting regarding all aspects of patient encounter.
EVALUATION OF PERFORMANCE:
The SRS will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The SRS is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
egistration
Auto-ApplyHN Community Social Worker - HealthNet
Indianapolis, IN job
This position exists to be part of a case management team and provide client services and follow-up services as needed. The incumbent in this position aids people experiencing personal and environmental difficulties which predispose illness or interfere with obtaining maximum benefit from medical care. This position exists to advocate for patients by securing needed community/financial resources via the application of extensive knowledge of various human resource agencies.
Essential Functions
Patient Treatment:
Provides direct crisis intervention, short-term counseling, information and referral, and provides psychosocial assessment as necessary. Collaboratively plans and facilitates appropriate interventions that will improve overall family health and well-being. Serves as a liaison between the patient and the health care provider concerning the broad psychosocial aspects of the patient's course of treatment. Takes appropriate action according to established protocol for child and adult abuse and neglect cases.
Charting/Record Keeping:
Charts (daily) appropriately and in a timely manner in patients' medical records. Participates in multidisciplinary patient case conferences designed to share pertinent information.
Education:
Provides consultation and educational services to patients, families and community groups relevant to needs and problems.
The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Job descriptions provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:
Requires Bachelor's degree in social worker or related field.
Requires experience in social work field.
Requires transportation to commute to various health center sites; patient homes.
Hospitals and community agencies through various parts of the city.
Requires good written and verbal communication skills.
Requires an understanding of families and poverty and diverse cultures.
Requires extensive knowledge of community resources.
Requires ability to function in multidisciplinary setting.
EVALUATION OF PERFORMANCE:
The Community Social Worker will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Community Social Worker is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Auto-Apply2026 Summer Cloud Automation Engineer Intern
American United Life Ins Co job in Indianapolis, IN
Job Description
OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.
Join OneAmerica Financial as an intern and be a part of this journey with us as we champion lives!
The program:
An internship with OneAmerica Financial offers you the opportunity to gain hands-on experience in your targeted field while completing meaningful projects for our organization. In addition to building your professional foundation, you'll have the opportunity to network with peers and leaders across the enterprise, make connections within the Indianapolis community and develop relationships with lasting impact.
With our strong company values as a foundation, we give you the freedom and confidence to do your best. We'll help you grow, empower you to add value to those that depend on us, and provide opportunities for you to serve the community, build relationships, and have fun doing it!
What you will do:
Plan, develop and implement Cloud related services/projects
Develop in Terraform and Ansible and deliver products using IaC (Infrastructure as Code) to enhance/mature the OneAmerica Cloud environment
Work closely with stakeholders within IT for solutioning, requirements and delivery.
What you will need:
Currently enrolled in an accredited institution towards a 4-year undergraduate degree
Completed at least 2 years towards a bachelor's degree. (rising sophomores and juniors)
Preferred GPA of 3.0 or higher
Preferred areas of study Computer Science, or related field of study.
Must be authorized to work in the United States
Written and oral communications, facilitation, presentation, and people skills.
Proficient in the Microsoft 365 Products.
Preferred technical skills, Phyton and SQL
Coursework or experience in data analytics, data structures, database design, data engineering, or data analysis.
Additional Program Details:
12-week paid summer internship (May - August)
40 hours per week, Monday-Friday
All work is expected to be hybrid, mandatory 3 days in office.
Housing available for eligible candidates.
This selected candidate will be expected to work in a Hybrid environment in Indianapolis, IN. The candidate will also be expected to physically return to the office as business needs dictate or for team building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica associates are not permitted to work remotely in the State of New York.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Talent Acquisition Manager
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Talent Acquisition Manager is responsible for developing and leading recruitment channel marketing and sourcing activities, including needs analysis; full-cycle recruitment for our Employee Benefits Sales Team and Information Technology team; creating and advancing OA's recruitment branding activities, all while emphasizing a positive candidate and stakeholder experience throughout the process. The Talent Acquisition Manager will partner with HR and business leaders, providing frequent and timely interaction and communication (internally and externally) to ensure organizational talent and staffing needs are met.
What you will do:
Partner with Human Resources and business leaders within Information Technology in the identification of staffing needs and development of staffing strategies.
Develop/Build and manage working business relationships with key business leaders, and HR team through consultation and appropriate communication. Conduct and attend regular meetings to understand business strategies, challenges, initiatives and changes. Build credibility and rapport by understanding business area, industry and market. Share and collaborate with the hiring leaders and HR about market trends and data.
Manage full-cycle recruiting process for assigned business areas and key positions. Conduct recruitment strategy meeting with hiring manager to understand skills/competencies, and culture fit needed for department after recruitment begins. Source and identify qualified applicants through internal identification, job postings, niche platforms, recruitment marketing initiatives, social networking and partnership outreach. Complete initial evaluation of candidates' skills and experiences to ensure position requirements are met; present most qualified candidates to hiring manager with recommendation for interviews.
Collaborate with hiring manager on final hiring decision and provide salary recommendations.
Present and negotiate verbal/written employment offer(s) to perspective hire.
Initiate pre-employment screening (background, credit, and references) on selected candidates.
Host or participate in outreach and recruitment events.
Additional project work as needed.
What you will need:
B.S. in Human Resources, Business Administration, or a related field or any combination of education and experience which would provide an equivalent background
PHR/SPHR Certification is a plus.
Proven work experience as a Talent Acquisition Professional providing consultation and targeted recruitment strategies to support full-cycle recruitment within the Information Technology discipline
Knowledge and demonstrated experience leading strategic recruitment initiatives with proven track record of creative sourcing and evaluation techniques used to proactively attract and build candidate pipelines
Experience conducting candidate assessments and interviews utilizing a variety of interviewing tools (i.e., DDI behavioral interviewing) and techniques
Experience and understanding of staffing metrics
Proven track record of building strong, mutually respectful relationships with candidates, business partners and hiring managers
Demonstrated ability to prioritize and multi-task in a fast-paced and fluid environment
Solid experience with job boards, resume databases and applicant tracking systems
Strong interpersonal skills with ability to communicate well at all levels and effectively manage stakeholder expectations
Must possess strong decision-making skills with ability to lead and influence
Experience with Microsoft Office products, including Word, Excel, PowerPoint and Outlook
Knowledge of state and federal employment laws
Salary Band: 06B
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Physician (Primary Care, Family Medicine or Med-Peds)
Indianapolis, IN job
Fair Labor Standards Act Classification: Non-Exempt
Provide primary care for HealthNet patients utilizing appropriate and effective patient care plans, which are concisely documented, assuring continuity of care and patient education, while exercising appropriate cost-containment measures.
Direct Patient Care:
Conducts diagnostic procedures, therapies, consultations, referrals, education, screenings and preventive care.
Interpersonal Care:
Interacts appropriately with patients and staff. Treats patients and staff in a friendly, courteous and respectful manner. Actively listens to concerns in a caring and compassionate manner, responds to questions, and clearly explains diagnosis and treatment.
Patient Care Documentation:
Maintains adequate, concise, and legible documentation including baseline and interval physical exam records, preschool vision exam records, immunizations, problem records, medication records, drug allergies, subjective and objective data, assessment, and diagnostic procedures.
Dictates progress notes in a timely fashion. Maintains patient confidentiality. Apply a minimum of one health literacy method when communicating with patients/clients.
Hospital Care:
Conducts daily patient rounds, writing daily progress notes in hospital charts, taking telephone calls about hospital patients, and overseeing residents in the management of hospital patients.
Administrative Services:
Participates in the provider performance audit and on the Quality Assurance Committee.
Participates in peer review. Arrives on time for meetings and clinic sessions, calling if more than fifteen minutes late for clinic sessions.
Returns telephone calls the same day or within one hour after hours, when assigned.
Utilizes appropriate infection control measures.
Community Services:
Makes presentation in the community when requested attend annual board dinner, attends local board meetings, and attends HealthNet Board meetings.
Participates in professional networking activities as required.
Diversity & Inclusion:
We commit to fostering a diverse, inclusive, and equitable work environment, where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected.
We take a nondiscriminatory approach and provides equal opportunity for employment and advancement in respective departments, programs, and worksites.
We strive to respect and value diverse life experiences and heritages and ensures that all voices are valued and heard.
We pledge to modeling diversity and inclusion and to maintaining an inclusive environment with equitable treatment for all.
Job responsibilities listed above is a summary and does not include other tasks requested by the hiring manager.
Who is HealthNet?
******************************
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay.
Requirements
QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:
Requires current Indiana M.D. licensure.
Requires Board certification or board eligibility.
Requires DEA and SEA certification.
Requires CPR certification.
Requires completion of residency program.
Requires hospital medical staff membership.
Requires effective written and verbal communication skills.
Requires a high level of interpersonal; problem solving, and analytical skills.
Travel may be required.
Physical Requirements:
Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
Able to perform duties during periods of varied and/or prolonged work hours.
Will be exposed to all patient elements.
Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.
Why work for HealthNet?
Competitive Compensation
Medical, Dental, and Vision Plan
Short-Term & Long-Term Disability
Health Savings Account & Difference Card Available within certain medical plans
Flexible Spending Account
Life Insurance, AD&D
Group Accident, Critical Illness & Hospital Indemnity
Domestic Partner Leave
Wellness Programs
401k Match
Adoption Assistance
Employee Assistance Program
Health Advocacy Services
Up to Date subscription for providers at no cost
Paid Time Off (28 days) accumulates at start of employment and available to use.
Tuition Reimbursement
Employee Referral program
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Nurse Midwife
Indianapolis, IN job
Full-time Description
$15,000 SIGN ON BONUS
Pay Based on Experience, Salary Starting at $115,700/yr.
Fair Labor Standards Act Classification: Exempt
This position exists to promote excellence in clinical practice in antepartum, intrapartum, postpartum and well woman care; and in education, consultant services and clinical research.
Clinical practice
Provide full-scope midwifery care; obtain relevant health history and comprehensive physical exam, preventative screening, and identification of medical and obstetric risk factors.
Formulates appropriate differential diagnoses and identification of individual, family and community needs.
Develops treatment plan to maximize the health potential of the individual, family and/or community in the outpatient as well as in the inpatient setting.
May initiate or participate in patient care conferences Orders and adjusts medications per collaborative written agreement and prescriptive authority in accordance with the Indiana Nurse Practice Act.
Serves as clinical resource person for the nursing staff, physicians, hospital and other health care providers.
Performs outpatient fetal surveillance, including non-stress tests.
Hospital duties include: triage of obstetric patients, labor assessment and management, vaginal deliveries, repair of minor lacerations and episiotomies, immediate newborn assessment and stabilization, postpartum rounds and discharge of patient.
May perform additional duties with appropriate training.
Examples of exceeds expectations: Clinically practices at a high level of care noted by other providers and patient evaluations. Consistently goes beyond the expected standard of care to address special needs of the patients.
May choose to add additional skills such as IUD insertion, colposcopy, and limited US assessments.
Apply a minimum of one health literacy method when communicating with patients/clients.
Quality Assurance
Consults appropriately with physician sponsors.
Manages low risk patients independently.
Develops at least one procedure and/or clinical guideline related to OB/GYN based on current research each year.
Identifies issues or processes, which may benefit from analysis with the overall goal for improvement.
Acts to resolve problems that are identified. Participates in peer review.
Those exceeding these expectations may do so by serving on clinical practice committees, PA&I CNM subcommittee, HealthNet Quality Council, EMR implementation, or other quality improvement committees.
Documentation
Maintains adequate, concise and legible medical records documenting findings, patient assessments and services in concert with HealthNet & the organization guideline.
Meets HealthNet policy standards for use of problem list and medication sheet.
Education
Participates in the education of medical professionals, including midwifery, nurse practitioner and medical students, and resident physicians.
Provides extensive antepartum, postpartum and well-woman education with an emphasis on empowering patients to assume the primary responsibility for their own health decisions.
Exceeds: rated consistently on a high level by students; participates in learner conferences in a professional manner; displays knowledge as "expert" in some area of clinical practice.
Shares new information with other members of the healthcare team.
Consultation
Functions as a clinical expert by providing consultative services to health team members and the community.
Acts in consultation with physicians in providing care for high-risk patients.
Exceeds: appears on public forum panels, presents information to groups, teaches classes outside of job expectations, may write articles or serve as a guest speaker to the mass media, may serve on boards or professional organizations.
Research
Compares clinical practices to national standards.
Incorporates scientific evidence into clinical practice and may participate in and/or conduct research in women's health.
Exceeds: may initiate and perform clinical research. Seeks grant funding for projects.
May serve as a resource person to interpret research findings.
Job responsibilities listed above is a summary and does not include other tasks requested by the hiring manager.
Who is HealthNet?
******************************
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay.
Requirements
Qualifications, Knowledge, Skills, Abilities
Currently not sponsoring work visa.
Requires Certification in Nurse Midwifery by the American College of Nurse-Midwives.
Requires current Indiana RN licensure.
Requires current Indiana Nurse- Midwife/Certified Nurse-Midwife license.
Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
Requires an Associates of Nursing (ASN); Bachelor of Nursing (BSN) preferred.
New ASN RNs hired after January 1, 2013 will be required to complete their BSN within five (5) years from date of hire into this job.
Requires staff privileges at the organization for inpatient care.
Prescriptive authority in accordance with the Indiana Nurse Practice Act.
Travel may be required.
Physical Requirements
Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
Able to perform duties during periods of varied and/or prolonged work hours.
Will be exposed to all patient elements.
Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.
Why work for HealthNet?
Competitive Compensation
Medical, Dental, and Vision Plan
Short-Term & Long-Term Disability
Health Savings Account & Difference Card Available within certain medical plans
Flexible Spending Account
Life Insurance, AD&D
Group Accident, Critical Illness & Hospital Indemnity
Domestic Partner Leave
Wellness Programs
401k Match
Paid Time Off accumulates at start of employment and available to use.
Tuition Reimbursement
Employee Referral program
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Manager Claims Admin (Disability)
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The Manager Claims Admin is responsible for contributing to the overall success of OneAmerica objectives by providing timely and accurate support to our customers and the Claims department. This individual will focus on meeting all key financial business objectives and enhance customer service levels for assigned team; effectively managing the performance of all individuals to achieve optimal productivity; maintaining clear and ongoing communications with other business partners, inside and outside of the Claims department, such as QA, Appeals, Training Team, Program Managers, Policy and Procedures, Underwriting, Legal, etc.
Primary duties may include, but are not limited to:
KEY RESPONSIBILITIES:
Consistently adhere to the documented workflow guidelines and established procedures.
Assure consistent, quality claims handling by review of pending claim, diary and Change of Definition reports.
Respond to and track all Insurance Department complaints.
Actively participate in review of claims for approvals/denials.
Conduct one-on-one meetings with all claims staff on a monthly basis to assess performance.
Document and address all performance management issues and communicate those to the Director of Claims.
Monitor caseloads to maintain consistency within team.
Analyze claim activity reports to ensure adherence to turn-around times, workflow guidelines, etc.
Ensure the team provides excellent customer service by appropriately adjudicating claims within established service protocols.
Respond to and document customer complaints from claimants/their representatives, clients, and policyholders.
Ensure quality claim decisions in accordance with ERISA requirements and fair claim practices through participation in Team Meetings.
Participate in customer presentations and visits with the goal of retaining existing customers and attaining new customers at the request of the Director of Claims.
Reach or exceed approved quality rating requirements.
Display a high level of leadership through employee development, coaching and performance management.
Strive to timely utilize appropriate resources across the benefits organization.
Participate in cross-departmental initiatives to enhance the overall effectiveness of the company at the request of the Director of Claims
Job Requirements
Required Education and/or Certifications
B.S. degree or a combination of equivalent related work experience and education.
Or any combination of education and experience which would provide an equivalent background
Recommended Education and/or Certifications
Desired designations include: ICA (Insurance Claims Associate); HIA (Health Insurance Associate); LOMA, FLMI (Fellow Life Management Institute); CEBS (Certified Employee Benefit Specialist); etc.
Required Work Experience
Leadership experience strongly preferred
A minimum of 5 years' experience managing disability claims.
Or any combination of education and experience which would provide an equivalent background
Salary Band: 06B
#LI-SC1
This selected candidate will be expected to work hybrid in Indianapolis, In or Portland, ME. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Director of Marketing Technology
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The Director of Marketing Technology leads the implementation and optimization of marketing platforms to enhance customer engagement, drive growth, and improve operational efficiency. This role includes vendor management and partners across marketing, communications, analytics, IT, and business teams to align technology with strategic goals and ensure seamless integration.
Primary duties may include, but are not limited to:
Identify new technology trends and assess their potential to improve marketing performance and customer experience.
Oversee the selection, implementation and maintenance of marketing platforms.
Manage technology vendors including performance monitoring.
Work closely with the data and insights team to rive actionable insights from marketing data.
Ensure the organization has the right tools for customer journey mapping, multichannel optimization, Customer Experience.
Requirements:
Bachelor's Degree (BA), (BS) required
Digital Marketing Certification or Certifications or related experience in MarTech tools required
Marketing technology certifications (Salesforce Marketing Suite, Pardot, Eloqua, HubSpot, Adobe Marketing Suite etc) as part of progressive work experience.
Experience in SQL is a plus.
Leadership and strategic planning skills
Project Management Professional (PMP)
Excellent written and verbal communication skills
Ability to interpret marketing performance data and guide optimization strategies.
Clear and persuasive communicator with both technical and non-technical audiences.
Strong analytical thinking and solution-oriented mindset.
Comfortable navigating ambiguity and evolving technology landscapes.
MBA is a plus
Salary Band: 07B
#LI-SD1
#LI-HYBRID
This selected candidate will be expected to work hybrid in Indianapolis, IN or Portland, ME. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Treasury Consultant
American United Life Ins Co job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The Treasury Consultant position is responsible for daily cash management and bank account reconciliation. Support the liquidity management for all entities, including optimization of the cash forecast, and ensure adequate liquidity for working capital needs, dividends and capital injections.
Primary duties may include, but are not limited to:
Responsible for daily cash management. This duty involves:
Determine daily cash needs for all legal entities to ensure liquidity,
Prepare all transfers among bank accounts (e.g., wire, ACH),
Use treasury workstation for daily cash management, and
Provide daily cash position to management.
Responsible for reconciling the bank accounts utilizing the reconciliation system. This duty involves:
Daily monitoring of all bank accounts,
Research reconciling items,
Making frequent contact with other department members and the banks, and
Preparing month-end reconciliation report.
Responsible for maintaining the short-term cash forecast for all legal entities.
Work with Investments team to determine short- and long-term cash needs.
Provide support for treasury projects and initiatives.
Understands and manages appropriate procedures and processes around daily tasks and month/quarter-end activity. Responsible for ensuring key controls are adhered to.
Identify process improvement opportunities and help develop strategies to maximize efficiencies, safeguard assets and minimize costs.
Job Requirements
Bachelor's degree in business, Accounting, or Finance related preferred.
High School Diploma or equivalent required
Certified Treasury Professional preferred
Critical thinking and analytical skills
2+ years of relevant audit, accounting, treasury, or finance experience
Or any combination of education and experience which would provide an equivalent background
Salary Band: 05A
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies. #LI-HW1