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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Fremont, CA | $35,856 | $17.24 |
| 2 | Maplewood, MN | $33,162 | $15.94 |
| 3 | Iselin, NJ | $31,780 | $15.28 |
| 4 | Overland Park, KS | $30,354 | $14.59 |
| 5 | Grand Prairie, TX | $29,725 | $14.29 |
| 6 | Columbia, MD | $29,586 | $14.22 |
| 7 | Cary, NC | $28,734 | $13.81 |
| 8 | Virginia Beach, VA | $27,683 | $13.31 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $129,074 | $62 | - |
| 2 | Customs Consultant | $91,121 | $44 | - |
| 3 | Customer Liaison | $86,874 | $42 | - |
| 4 | Customer Care Consultant | $75,616 | $36 | - |
| 5 | Customer Service Executive | $75,046 | $36 | - |
| 6 | Account Executive/Customer Service | $68,891 | $33 | - |
| 7 | Telesales Representative | $66,681 | $32 | - |
| 8 | Customer Care Executive | $64,771 | $31 | - |
| 9 | Customer Solutions Specialist | $61,316 | $29 | - |
| 10 | Customer Retention Representative | $60,206 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Vanguard Group | $37,212 | $18 | 8 |
| 2 | Genworth | $34,938 | $17 | - |
| 3 | Healthfirst Family Care Center | $34,516 | $17 | - |
| 4 | Magellan Health | $34,395 | $17 | 2 |
| 5 | White Mountains Insurance Group | $34,273 | $16 | - |
| 6 | Buckeye Community Health Plan, Inc. | $34,024 | $16 | - |
| 7 | Boston Medical Center Health Plan In | $33,878 | $16 | - |
| 8 | Family Health Network of Central New York | $33,773 | $16 | - |
| 9 | QualCare | $33,771 | $16 | - |
| 10 | Ventas | $33,696 | $16 | - |
| 11 | Virginia Premier | $33,531 | $16 | - |
| 12 | Ironshore Insurance | $33,486 | $16 | - |
| 13 | ValueOptions | $33,129 | $16 | - |
| 14 | Primerica | $33,080 | $16 | 11 |
| 15 | BlueCross BlueShield of Tennessee | $32,538 | $16 | 7 |
| 16 | Centene | $31,945 | $15 | 33 |
| 17 | Coventry Health Care | $31,893 | $15 | - |
| 18 | Elevance Health | $31,743 | $15 | - |
| 19 | WellCare Health Plans | $31,729 | $15 | - |
| 20 | UnitedHealth Group | $30,997 | $15 | 384 |