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Appeals officer skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical appeals officer skills. We ranked the top skills for appeals officers based on the percentage of resumes they appeared on. For example, 24.3% of appeals officer resumes contained mediation as a skill. Continue reading to find out what skills an appeals officer needs to be successful in the workplace.

15 appeals officer skills for your resume and career

1. Mediation

Here's how appeals officers use mediation:

Resolved tax impasses through negotiation and mediation.

2. Appeals

Here's how appeals officers use appeals:

Conduct Appeals conferences and negotiations in a dignified and orderly manner with displayed impartiality.
Performed medical necessity reviews for Inpatient admission and outpatient rehabilitation Medicare appeals.

3. Litigation

Here's how appeals officers use litigation:

Evaluated the hazards of litigation to settle complex penalty assessment cases.
Assist taxpayers and the government to resolve tax disputes and avoid litigation.

4. Legal Research

Here's how appeals officers use legal research:

Conducted legal research for nonprofit historic preservation organization; Wrote legal memorandum on findings.
Conducted legal research and investigation of local and regional coverage rules and policies, as necessary.

5. IRS

IRS stands for internal revenue services. It helps many compliant taxpayers become conversant with the law regarding taxes; it ensures the minority who refuse to comply with paying taxes pay the required amount.

Here's how appeals officers use irs:

Lectured to professional organizations, and taught continuing education courses to IRS employees.

6. Court Decisions

Here's how appeals officers use court decisions:

Research precedent court decisions utilizing West Law and Lexis Nexis.

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7. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how appeals officers use federal regulations:

Research issues involving federal regulations, and relevant contract law as established by Medicare.
Investigate facts, federal regulations and policies using pertinent sources to determine cause of action.

8. Administrative Hearings

Administrative hearings are like trial proceedings done before an administrative agency or court judge. They are however shorter than regular trials but the evidence is provided and testimonies entertained just like fair hearings. However, administrative hearings are hearings that involve disputes under government agencies and are more informal in nature. The hearings are characterized by facts obtained and leads to the resolution of cases under the authority of government agencies.

Here's how appeals officers use administrative hearings:

Scheduled and participated in 40 + administrative hearings per week.
Studied the principles, practices and requirements involved in the conduct of administrative hearings.

9. Veterans

Here's how appeals officers use veterans:

Interview veterans to gather claim related information according to established policy and procedures.
Maintained up-to-date knowledge of trends and changes in laws and regulations to better represent claimants and veterans.

10. CMS

A Content Management System or CMS is computer software that works as a framework where content can be assembled and managed by using a database. CMS is an important asset in web development. This platform enables users to create, edit, collaborate on, publish and store digital content. It helps users to manage their content and modify it from a single system.

Here's how appeals officers use cms:

Researched and applied federal statutes and CMS policies to each case in order to make the correct determination.
Research current State/Medicare regulations and Center of Medicare and Medicare Services (CMS) program guidelines.

11. Internal Audit

Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.

Here's how appeals officers use internal audit:

Coordinated expert witness testimony; conducted internal audits.

12. Tax Court

Here's how appeals officers use tax court:

Served as an expert witness in two Tax Court cases.

13. Federal Laws

The laws formed and upheld by the federal administrating body of a country are known as federal laws. A federal administrating body or government is formed by a political party after being elected by the general public.

Here's how appeals officers use federal laws:

Conduct administrative hearings on entitlement to unemployment insurance benefits in accordance with Texas and federal laws and guidelines.
Demonstrated thorough understanding of federal laws and regulations being enforced.

14. Medicaid

Here's how appeals officers use medicaid:

Reconsidered determination for disputes between Medicare and Medicaid beneficiaries.
Make reconsideration determinations for disputes between enrollees and Medicare Part D Plans, and Medicaid.

15. Law Judge

Here's how appeals officers use law judge:

Served as the equivalent of an administrative law judge in thousands of matters involving access to governmental records.

5 Appeals Officer resume examples

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What skills help Appeals Officers find jobs?

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List of appeals officer skills to add to your resume

The most important skills for an appeals officer resume and required skills for an appeals officer to have include:

Mediation
Appeals
Litigation
Legal Research
IRS

Court Decisions
Federal Regulations
Administrative Hearings
Veterans
CMS

Internal Audit
Tax Court
Federal Laws
Medicaid
Law Judge

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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