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Apple American Group jobs in Santa Fe, NM - 2115 jobs

  • Class A CDL - Fuel Transport Driver

    Pilot Flying J 4.0company rating

    Santa Rosa, NM job

    Class A CDL - Refined Fuel Driver - Santa Rosa, NM Estimated Annual: $86,000-$94,000/year* Pay: $26.50-$29.00/hour** Sign On Bonus: $5,000 We are currently seeking a Fuel Transport Driver with an excellent driving record. Experience in the petroleum industry is preferred but not required. The right candidate will have a Class A CDL with Hazmat and Tanker endorsements and a minimum of 1 year's tractor/trailer driving experience. Our drivers enjoy the generous compensation and the excellent benefits package we offer, which are detailed below. Based on schedule and performance, drivers may be eligible to receive the below pay differentials: Night Shift Pay = $1.00/hour Weekend Pay (both Saturday and Sunday schedule) = $1.50/hour In addition to pay differentials, drivers will receive the following compensation: Time-and-a-half pay for all hours over 40 in a workweek Safety Enhancement Pay (for qualifying drivers) = $1.00/hour Driver Trainer Pay (for qualifying drivers) = $25/day up to $500 + bonuses for successful post-training observations $10 meal coupon per shift redeemable at all company locations Our drivers enjoy the excellent benefits package we offer: Medical, dental, vision, prescription coverage for self and family Company paid life insurance and long-term disability Company matched 401k up to 4% Paid time off, up to 5 weeks for tenured drivers Holiday pay for 9 holidays for full-time drivers and 3 holidays for part-time drivers Up to 6 weeks of paid parental leave for eligible drivers (mothers and fathers) Wellness offerings and perks, including free sleep apnea therapy, smoking cessation programs and weight loss coaching for drivers who participate in the health plan Opportunities for career advancement through leadership roles like Driver Trainer, Lead Driver, Field Supervisor and regional Safety and Operations Management Driver referral bonuses Benefits are subject to vesting and eligibility requirements. * Estimated annual earnings assume a driver will work an average work week of 55 hours. ** After successfully completing the required training. During the required training period (spanning approximately 2 - 6 weeks following the driver's start date), drivers will earn $24.50. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
    $86k-94k yearly 6d ago
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  • Director of Finance

    Hyatt 4.6company rating

    Albuquerque, NM job

    Hyatt Regency Tamaya Resort & Spa | Santa Ana Pueblo, NM Nestled on 550 acres along the Rio Grande with panoramic views of the Sandia Mountains, Hyatt Regency Tamaya Resort & Spa is a sanctuary where luxury meets legacy. Rooted in the rich cultural heritage of the Santa Ana Pueblo, our resort offers guests an unforgettable experience through heartfelt hospitality, locally inspired cuisine, and breathtaking event spaces. Hyatt is seeking a Finance Business Partner who thrives in an agile environment and champions cross-functional collaboration. Reporting directly to the General Manager, this pivotal role drives strategic financial planning and decision-making to elevate hotel performance and profitability Prime Location: Rio Rancho, NM Hyatt Regency Tamaya is located just minutes from Rio Rancho, one of the most celebrated communities in the United States. Named one of the Top 100 Best Places to Live in the U.S. by Livability in 2025 Ranked among the Top 25 Best Places to Live in the Southwest by Livability in 2024 Recognized by Fortune.com as one of the 50 Best Places to Live for Families in the U.S. in 2024 With its stunning natural beauty, affordable housing, and vibrant community, Rio Rancho offers an exceptional quality of life for professionals and families alike. About the Role As Director of Finance, you will serve as a strategic business partner to the General Manager and executive leadership, guiding strategic decision making and financial planning to drive the hotel's achievements and profitability. We're looking for someone who's curious, growth-minded, and passionate about building meaningful connections with stakeholders, colleagues, and guests alike. If you're ready to shape financial strategy that delivers on business priorities and stakeholder value, we invite you to join our journey. Leadership Expectations At Hyatt Regency Tamaya, our leaders are expected to: Champion Purpose and Values - Lead with integrity and uphold our commitment to excellence Experiment to Improve - Innovate and refine our financial strategies and operational processes Drive Impact - Ensure outstanding service and operational efficiency across all departments Develop Talent - Mentor and inspire a high-performing team, fostering growth and collaboration Key Responsibilities Financial Management Lead hotel accounting functions including budgeting, forecasting, capital planning, and month-end close Prepare and analyze monthly and annual financial statements; identify and implement corrective actions Oversee cash management and ensure timely, accurate reporting Coordinate year-end audits and manage external auditor relationships Internal Controls & Risk Ensure compliance with HMA terms, SOX requirements, and internal control policies Monitor industry trends and legislative changes to inform sound financial decisions Operational Leadership Mentor and develop finance, IT, and procurement teams Empower colleagues with financial insights to support operational excellence Foster a culture of innovation and adaptability Strategic Partnership Collaborate with department heads to optimize cost efficiency and revenue generation Build strong relationships with ownership representatives and key stakeholders Champion a growth mindset and agile thinking across the organization Our Values At Hyatt Regency Tamaya, we live by our core values: Respect Empathy Wellbeing Integrity Experimentation Inclusion We honor culture and tradition through authentic, heartfelt car, ensuring every guest experience is meaningful and memorable. Benefits & Career Growth Competitive salary and low-cost health, dental, and vision insurance (premiums as low as $80/month) Hyatt paid short and long-term disability and life insurance 401(k) with company match 12 complimentary room nights per year at Hyatt hotels worldwide Employee Stock Purchase Plan Up to 8 weeks of paid family bonding leave Access to world-class development programs and global career opportunities Why New Mexico? 358 days of sunshine Affordable housing and low cost of living Four mild seasons and stunning natural beauty Endless outdoor recreation, from hiking and skiing, to fishing and golf. Qualifications 5+ years of progressive hotel finance experience Degree in Accounting, Finance, Hospitality, or Business preferred but not required. Proficiency in Microsoft Office and financial systems
    $82k-116k yearly est. 3d ago
  • Cook

    Bloomin' Brands, Inc. 3.8company rating

    Santa Fe, NM job

    Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money mate, click to apply. Come join the Outback family as a Server, where you will make memorable first and last impressions with all your customers. You will support our commitment to bringing the best of who we are to deliver perfectly tailored service to each and every Guest. As a Server, you'll help to provide each customer with an AUS-SOME dining experience in the restaurant, that makes each guest's day better. PERKS & BENEFITS: * Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible) * Closed Thanksgiving & Christmas Day to spend the day with family & friends! RESPONSIBILITIES: * Responsible for exceeding the customer expectations by providing them with friendly, prompt, and attentive service that is tailored to the customer's preference. * Required to have an extensive knowledge of our food and drink menu, and be able to recommend, upsell, and reinforce the customers' orders. * Assist with assembly of prepared food and condiments, following Outback standards. Check orders for accuracy and review those orders with the guest prior to handoff to ensure satisfaction. * Team player and assist throughout the restaurant by bussing tables, delivering food and beverages, and ensuring that every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers. * Committed to safe food handling, cleanliness, safety, and sanitation standards during the shift. REQUIREMENTS: Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments. Ability to walk, stand, or bend for long periods of time while performing essential job duties. For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date). We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call "Outbackers". We believe if you treat people "Just Right" then success is sure to follow. It's a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability. Thank you for your interest in career opportunities at Outback Steakhouse. International Franchise Association's Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service. If you need any accommodation from the Company to enable you to perform essential job functions, please notify us. Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. "We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status." "All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at ***********************************
    $28k-34k yearly est. 22h ago
  • Hotel Glorieta | Front Office Manager

    Graduate Hotels 4.1company rating

    Santa Fe, NM job

    Schulte Companies is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations Ensures recognition of employees is taking place across areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures staff communicates effectively with the Housekeeping team. Maintains productive relationship with Valet Parking provider. Regularly reviews department budget to meet budgeted wages and general expenses. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports. Interacts positively and professionally with guests to resolve issues. Acts as Manager on Duty as required. Works nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred Must have knowledge of Opera KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills In-depth knowledge of hotel Front Desk operations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $44k-55k yearly est. 23h ago
  • Custodian

    Laguna Development Corp 4.0company rating

    Albuquerque, NM job

    Job Description The Custodian position at Laguna Development Corporation (LDC) is responsible for maintaining a clean, safe, and welcoming environment across all casino and related facility areas. Key duties include a wide range of custodial tasks such as vacuuming, mopping, restroom sanitation, window and furniture cleaning, and upkeep of public gaming areas-excluding sensitive gaming zones. Custodians must comply with safety standards, properly handle cleaning chemicals and equipment, and report any hazards or maintenance needs. They are expected to work various shifts, including weekends and holidays, and provide courteous, professional interactions with guests and coworkers to support a positive customer experience. In addition to cleaning responsibilities, the Custodian is expected to serve as a role model by adhering to LDC's core values, maintaining punctuality, and actively contributing to a respectful, team-oriented work culture. They participate in ongoing training, meetings, and may mentor new custodial staff through a buddy system. The role requires physical stamina, with frequent lifting, bending, and use of cleaning machinery, and involves working indoors under conditions such as loud noise or chemical exposure. A high school diploma or GED is preferred, though not required, and candidates must pass a pre-employment drug screening.
    $25k-32k yearly est. 30d ago
  • General Manager

    Club Pilates 3.6company rating

    Albuquerque, NM job

    Club Pilates Nob Hill Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and continues to expand internationally. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit ******************* POSITION: The purpose of the General Manager is to manage the studio overall. The primary focus is directing sales representatives with new membership sales by bringing new members to the studio and booking them into Intro classes. The General Manager also has the role of creating a positive welcoming environment, overseeing studio cleanliness/maintenance & retaining current members. Pilates fitness knowledge or background is preferred but not required. The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. REQUIREMENTS: STRONG leadership qualities - this includes personal drive, initiative & organizational skills Strong ability to confidently sell to clients Comfort working with budgets, payroll, revenue and forecasting Effective critical thinking and problem solving skills Successful time management 2+ years of retail/service sales or fitness sales experience Excellent communication and strong customer service skills Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training Solid writing and grammar skills Ability to learn and use the Club Ready software system Social media savvy and knowledge of site maintenance and relevant postings Ability to take quality photographs Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Highly organized, proficient in data management Must be able to work under pressure and meet tight deadlines Professional, punctual, reliable and neat Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Ability to work harmoniously with co-workers, clients and the general public Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices Must have proficient computer skills Daily and/or occasional travel may be required Career commitment - no outside professional/educational pursuits while holding this position PREFERRED REQUIREMENTS: AED/CPR Certified Associate's Degree or higher education degree RESPONSIBILITIES: Execute sales process of lead generation, follow up, and close Ability to create monthly planning for sales goals and team focus Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain a high level of personal sales production Assumes responsibility for developing selling skills Mentor, encourage and motivate sales representatives to meet sales goals Book quality appointments to achieve monthly sales quota Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Create and maintain the work schedule for sales representatives Flexibility to be the front desk first responder - cover shifts and vacancies from sales representatives Coordinate disciplinary actions of employees with Director Provide weekly data reports Attend & participate in the weekly coaching/training appointments from corporate Maintain & schedule all studio social media postings Take frequent photographs of members and studio activities Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Oversee and maintain the cleanliness and organization of the studio Other duties as assigned COMPENSATION & PERKS: This position offers a very competitive hourly wage; based on experience. Additional bonuses can be earned for achieving studio goals. Commission paid on sales. Opportunity for bonus based on performance. Free Pilates classes. Opportunities for growth within the studios including additional sales and management positions. Job Type: Full-time Work Location: On-Site Pay: From $18-$24/hr Expected hours: 35 hours per week Benefits: 401(k) matching Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Shift: Evening shift Morning shift Application Question(s): How many years of Sales experience do you have? Education: Associate (Required) Experience: Sales: 2 years (Required) Supervising: 1 year (Required) Customer Service: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required)
    $18-24 hourly 1d ago
  • IT HELP DESK TECHNICIAN

    Santa Ana Star Casino 3.9company rating

    Santa Ana Pueblo, NM job

    Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: * Treat all other co-workers with dignity and respect regardless of position. * Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. * Always be honest. Admit mistakes, learn from mistakes, and move forward. * Demonstrate an ability to accept constructive criticism and guidance from supervisors. * Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. * When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: * Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. * Assists Systems Administrators in administration and support of enterprise applications. * Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. * Provides technical training for end users regarding computer and application use and procedures. * Prepares and maintains technical records and documentation in conformance to department standards. * Performs other duties as assigned. * Other duties as assigned. Minimum Requirements: * Preference is given to qualified Santa Ana Tribal Members. * Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. * Two (2) years of helpdesk or experience in an enterprise environment is preferred. * Prior experience in a casino IT environment preferred. * A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. * All employees must proficiently use smartphones for company applications, email, and text. * Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Maintains a strict level of confidentiality regarding company information. * Strong organizational skills. * Proven ability to provide outstanding customer service. * Must have excellent problem-solving abilities. * Must be a detail-oriented, organized individual with the ability to multitask. * Must be able to work in a fast-paced environment. * Must be able to deal with stressful situations in a professional manner. * Must be a Team Player. * Display strong verbal and written communication skills. * Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. * Lifting and transporting moderately heavy objects, such as computers and peripherals. * Sitting or standing for extended periods of time. * Must be able to work various hours including weekends and holidays. * Must present self in a well-groomed, professional appearance. * The employee must be able to lift to 25 pounds. * Must be able to work at a fast pace. * Must be able to handle stress effectively. * Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. * Physical ability to safely perform the essential job functions of the position. Equipment Used * Smartphones, computers, timeclocks, and all other equipment assigned to the position. * A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. * All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.
    $31k-38k yearly est. 1d ago
  • SPORTSBOOK/KENO WRITER- PART TIME

    Santaanastar 3.9company rating

    Santa Ana Pueblo, NM job

    Responsible for processing the various types of sports or keno wagers and cashiering while providing excellent service to guests. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Greets guests in a friendly, professional and welcoming manner. Notifies direct supervisor of any irregularities to maintain security of their area and casino. Educates players on the proper rules and procedures. Imputes betting information correctly into computer. Verifies winning tickets for guests. Maintains and verifies a cash bank. Accepts money and gives ticket and change to guests. Maintains and updates the betting sheets. Maintains a clean and neat playing area for the guest. Adheres to gaming commission regulations, company and departmental policy, applicable tribal, state and federal laws. Follows all cash handling and exchange procedures provided for accuracy and thoroughness. Remains current on federal currency reporting requirements (Title 31) as it relates to player activity. Follows the Santa Ana Star Casino Hotel core values. Performs other duties as assigned. Minimum Requirements: Preference to qualified Santa Ana Tribal members. Must have a working knowledge of all sports and be able to intelligibly discuss sporting events with guests. High school diploma or GED required. Ability to work weekends, holidays and overtime as needed by operations. Six months to one-year experience in a customer service environment. Professional appearance Bi-lingual and multi-cultural experience preferred A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a SASCH Key Gaming License Essential Mental Functions: The essential mental functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Good guest service, verbal and written communication skills Ability to clearly communicate conflict situations to supervisory personnel Must be able to compute payouts rapidly and for extended periods of time Essential Physical Functions: The essential physical functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear. Must be able to lift up to 25lbs Must be able to walk and stand for extended periods of time Physical ability to safely perform the essential job functions of the position. Equipment Used: Basic Computer skills Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.
    $24k-31k yearly est. Auto-Apply 25d ago
  • Buca Utility/Dishwasher

    Jackmont Hospitality Inc. 4.1company rating

    Albuquerque, NM job

    About the Role: The Buca Utility/Dishwasher at Albuquerque, plays a crucial role in maintaining the cleanliness and efficiency of our kitchen operations. This position ensures that all dishes, utensils, and kitchen equipment are sanitized and ready for use, contributing to the overall dining experience of our guests. The Utility/Dishwasher will also assist in maintaining a clean and organized kitchen environment, which is essential for food safety and compliance with health regulations. By effectively managing the dishwashing area, this role supports the culinary team in delivering high-quality meals in a timely manner. Ultimately, the success of this position directly impacts the restaurant's reputation and customer satisfaction. Minimum Qualifications: Ability to read and follow instructions. Experience in a food service environment is preferred. Physical ability to lift and carry heavy items. Willingness to stand for extended periods of time. Preferred Qualifications: Previous experience as a dishwasher or in a similar role. Knowledge of food safety and sanitation practices. Responsibilities: Wash and sanitize all dishes, utensils, and kitchen equipment in a timely manner. Maintain cleanliness and organization of the dishwashing area and kitchen. Assist in food preparation and other kitchen tasks as needed. Follow all health and safety regulations to ensure a safe working environment. Support the kitchen team by providing necessary items and maintaining stock levels. Skills: The required skills are essential for the daily operations of the kitchen. Basic reading skills are necessary to understand safety instructions and sanitation guidelines. The ability to lift and carry heavy items is crucial for transporting dishes and supplies efficiently. Standing for extended periods is a common requirement, as the role involves continuous movement in a fast-paced environment. Flexibility in scheduling allows the Utility/Dishwasher to adapt to the restaurant's needs, ensuring that all tasks are completed promptly and effectively.
    $22k-27k yearly est. Auto-Apply 60d+ ago
  • HR Assistant

    Laguna Development Corp 4.0company rating

    Albuquerque, NM job

    Job DescriptionHuman Resources Assistant ???? Laguna Development Corporation | Full-Time | Onsite Be the face of HR. Support people. Keep operations moving. Laguna Development Corporation is seeking a Human Resources Assistant to support daily HR operations, recruitment, and compliance. This role is ideal for someone organized, professional, and passionate about supporting employees in a fast-paced environment. What You'll Do Welcome employees and visitors at the HR front desk Support hiring, onboarding, HRIS updates, and employee records Assist with background checks, licensing, and compliance Provide excellent customer service and administrative support What We're Looking For 1+ year HR or administrative experience HRIS experience preferred Strong communication and organizational skills Professional, dependable, and team-oriented Requirements Pass pre-employment drug/alcohol screening Obtain and maintain a Gaming License Valid New Mexico driver's license ???? Apply today and support the people behind our success.
    $24k-31k yearly est. 8d ago
  • MAINTENANCE TECHNICIAN

    Santa Ana Star Casino Hotel 3.9company rating

    Bernalillo, NM job

    Job Description Core Values & Expectations: . Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Touch up, repair and re-paint walls throughout the facility. Perform assistants to contractors of any projects and construction on new and existing areas throughout the casino. Minor repairs on all heating and air units. Responsible for the appearance of the outside walkways, portal areas and parking lots. Responsible for maintaining upkeep of millwork and other furnishings around the facility. Responsible for maintaining upkeep of all chairs and bar stools in the facility. Responsible for de-icing walkways and removal of snow from designated customer and employee areas. Uses the chain of command to address issues and concerns in a constructive manner. Exhibits positive co-worker relations and is a team player. Obtain and maintain most current information regarding applicable Tribal, State, Federal and Gaming policies, procedures, rules, and regulations. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Basic knowledge of computer applications. High School diploma or GED. Must possess and maintain a valid State of NM driver's license. Strong verbal communication skills. Must be able to speak and understand English. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions: Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding customer service Proven ability in working with outside vendors and contractors. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Essential Physical Functions: While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Ability to use electronic equipment including computers, adding machines and calculators. Must be able to work various hours, including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 50 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary materials and documents. Must be able to stand and walk for a long duration of time. Must be able to work in inclement weather. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment and outdoors during various weather conditions.
    $29k-38k yearly est. 10d ago
  • BAR SUPERVISOR

    Santa Ana Star Casino Hotel 3.9company rating

    Bernalillo, NM job

    The Bar Supervisor is responsible for overseeing the bar and lounge areas. The focus will be on training the bar staff to provide excellent guest service while controlling costs. Works directly with the Food and Beverage Manager to focus on supervision, training, hiring, scheduling, quality control, ordering, and inventory while maintaining proper service and staffing levels for the bars and Lounge operations. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Functions as the trainer of all new bar staff, ensuring that all staff are consistent and properly trained. Ensures that all food and beverage products served meet the established specifications and standards. Ensures that proper levels of service are provided based on forecasted needs. Responsible for compliance and enforcement of applicable Casino Control Act and Commission regulations and all internal controls governing safe service and storage of alcoholic beverages. Communicates variances from established standards to the Food and Beverage Manager. Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests. Facilitates and schedules breaks without interruption in guest service. Ensures there is always adequate staff on the casino floor to properly and timely serve all guests. Ensures there is always adequate product in the bars and warehouse, always to ensure products are available for guests. Prepare any verbal or formal written documentation. Assigns Bartenders, Servers, Barbacks, and Beverage Servers to their work areas in the casino and periodically determines that they are working effectively in their assigned areas. Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible. Complete all financial reports as necessary. Logs time and attendance correctly for staff. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED required. New Mexico liquor server's license required and a Food Handlers card within 90 days of hire. Minimum of 1-2 years of job-related experience. Excellent guest service skills are a must. Good interpersonal, verbal, and communication skills and a Professional appearance. Comply with the approved company dress code. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Bi-lingual and multi-cultural experience is preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, bend, use hands and fingers to handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work in inclement weather with outdoor events. Equipment Used Standard commercial restaurant and bar equipment. POS Smartphones Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.
    $35k-46k yearly est. 15d ago
  • PLUMBER

    Santaanastar 3.9company rating

    Santa Ana Pueblo, NM job

    Core Values & Expectations: . Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Repair or replace sinks, faucets, disposals, toilets. Oversee jetting of major/minor drain and sewers of all plumbing fixtures. Replace or repair leaks and damages to all plumbing fixtures, systems. Oversee and maintain inspections and testing for all the equipment associated with plumbing equipment. Assist with appliance installation. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Licensed Plumber Certification required with four years of experience in a similar environment. New installation preferred for commercial applications. Service work and remodels is preferred for commercial applications. Basic knowledge of computer application. High School Diploma or GED. Must possess and maintain a valid NM driver's license. Cultural sensitivity required. Excellent written and verbal communication skills. Must be able to read, write, speak and understand English. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license. Essential Mental Functions: Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding customer service Proven ability in working with outside vendors and contractors. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Essential Physical Functions: While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Ability to use electronic equipment including computers, adding machines and calculators. Must be able to work various hours, including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 50 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary materials and documents. Must be able to stand and walk for a long duration of time. Must be able to work in inclement weather. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment and outdoors during various weather conditions.
    $34k-44k yearly est. Auto-Apply 28d ago
  • H6650 STABLE HAND

    Inn of The Mountain Gods 4.1company rating

    Mescalero, NM job

    Job Description Stable Hand Reports To: Stables Manager Supervises: N/A Assist in daily operation of the stables. Saddle and unsaddle horse, take guest on trail rides, hay haul, feed haul, fence work, painting rails, picking up trash on trail, trail maintenance, shoeing horse, clean area stalls, barns, restrooms, office and vehicles. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; “Do it right the first time.” Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Fence work. Trash pickup on trails Manage and clean trails Clean restrooms, office and barn Haul and stack hay Feed bags Clean saddles and pack saddle Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or GED; or six months to one-year job related experience and/or training. Must have a valid NM Driver's License. Ability to shoe horses and take guests out on trail tours. Must have customer service skills and horsemanship. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Haul hay Feed Fence post Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
    $24k-31k yearly est. 23d ago
  • Utility(Dishwasher)

    Laguna Development Corp 4.0company rating

    Albuquerque, NM job

    Job Description The Utility position is responsible for maintaining the cleanliness and organization of all kitchen areas, service ware, and equipment to ensure a safe, efficient, and sanitary operation. Duties include washing dishes, utensils, and cookware; cleaning floors, walls, and kitchen facilities; managing waste and recyclables; and operating kitchen machinery such as dishwashers and compactors. The role requires adherence to company policies and safety standards while supporting a positive and respectful work environment. Employees are expected to maintain professionalism, communicate effectively with staff and management, and perform assigned tasks efficiently, even in a fast-paced setting with heavy workloads. This position requires physical stamina, including frequent standing, bending, lifting, and moving items up to 50 pounds. The ideal candidate is dependable, team-oriented, and able to work flexible hours, including weekends and holidays. A high school diploma or GED and prior food service experience are preferred. The work environment involves exposure to heat, cold, noise, and occasional fumes, requiring proper protective clothing and adherence to safety procedures. While there are no supervisory duties, the Utility plays a vital role in supporting overall kitchen operations and maintaining cleanliness standards.
    $18k-25k yearly est. 10d ago
  • Food and Beverage Shift Manager

    Laguna Development Corp 4.0company rating

    Albuquerque, NM job

    Job Description The Shift Manager is responsible for ensuring efficient, high-quality restaurant operations by managing staffing, guest service, and communication between departments. This role involves supervising daily tasks, monitoring food and beverage standards, maintaining sanitation and safety compliance, and managing cash handling procedures. The Shift Manager must ensure that each shift is adequately staffed, guests are served courteously, and operations meet or exceed brand and corporate standards. Additional responsibilities include training staff, managing schedules, monitoring attendance, handling customer concerns, assisting in food and beverage service when needed, and supporting new menu launches and promotions. This position requires strong leadership, communication, and organizational skills to effectively direct employees, foster teamwork, and maintain a positive work environment. Candidates must have at least two years of relevant leadership experience and a working knowledge of food and beverage operations. The role demands the ability to work under pressure, perform mathematical calculations, and operate kitchen and bar equipment, as well as point-of-sale systems. A high school diploma or GED is preferred, and candidates must be at least 21 years old, possess a valid driver's license, and obtain ServSafe Manager and Alcohol Certification within 30 days of hire. The work takes place primarily indoors in a restaurant setting, requiring long periods of standing, frequent lifting, and flexible scheduling, including nights, weekends, and holidays.
    $39k-57k yearly est. 10d ago
  • Buca Take Out

    Jackmont Hospitality Inc. 4.1company rating

    Albuquerque, NM job

    About the Role: The Buca Take Out position at Albuquerque is essential for ensuring that our customers receive their orders accurately and promptly. This role involves managing the take-out process, from preparing orders to packaging them for delivery. The successful candidate will be responsible for maintaining high standards of food safety and quality while providing excellent customer service. Additionally, this position requires effective communication with kitchen staff to ensure that all orders are fulfilled correctly. Ultimately, the goal is to create a seamless take-out experience that encourages repeat business and enhances customer satisfaction. Minimum Qualifications: High school diploma or equivalent. Previous experience in a food service or customer service role. Preferred Qualifications: Familiarity with food safety regulations and best practices. Experience with point-of-sale systems. Responsibilities: Prepare and package food orders for take-out customers according to established standards. Communicate effectively with kitchen staff to ensure timely and accurate order fulfillment. Maintain cleanliness and organization of the take-out area, adhering to health and safety regulations. Provide exceptional customer service by addressing customer inquiries and resolving any issues that may arise. Process payments and manage cash handling procedures accurately. Skills: The required skills for this position include strong communication abilities, which are essential for interacting with both customers and kitchen staff. Attention to detail is crucial when preparing and packaging orders to ensure accuracy and quality. Customer service skills will be utilized daily to create a welcoming environment and address any customer concerns effectively. Time management skills are important for handling multiple orders efficiently during peak hours. Preferred skills, such as familiarity with food safety regulations, will enhance the candidate's ability to maintain a safe and compliant work environment.
    $16k-29k yearly est. Auto-Apply 60d+ ago
  • FRONT OFFICE AGENT- SWING SHIFT

    Santa Ana Star Casino Hotel 3.9company rating

    Bernalillo, NM job

    Provides a high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Responsible for greeting and welcoming all guests in a sincere, professional, and friendly manner. Accurately processing of all hotel reservations, assignments of rooms in according to established standards. Consistently provides exceptional check-in and check-out guest experience. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Accurately and efficiently processes hotel reservations, registrations, and settlements. Registers guests, handles room changes, reviews balances, collects payment, and settles guest folios, checks guests out, and provides assistance and direction. Creates and exemplifies a fun and exciting environment where the service delivery is accurate and flawless. Ensures every guest interaction is courteous and informative without any exception. Remains exceptionally calm and focused to guest needs including being under high stress interactions. Tactfully finds out the habits and preferences of repeat guests and VIPs, records the information and acts accordingly to ensure guest experience is enhanced. Follows the established policy and procedures in regards to review of balances and credits and adjusts and settles guest accounts. Responsible for posting charges, settling folios resolving due-outs, and completing express check outs. Receives checks, debit, and credit cards in payment, and obtains proper approval and authorization. Maintains knowledge of the property, community, to and from directions, and special events. Keeps all guest and non-published department information confidential. Takes personal responsibility for delivering excellent guest experience. Welcomes corrective and/or constructive feedback. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High School Diploma or GED required. Must be 21 years or older. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Strong interpersonal, motivational, and leadership qualities. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work schedule flexibility consistent with needs of the business. Must be able to attend all required staff meetings and training sessions. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.
    $33k-39k yearly est. 11d ago
  • H6540 Vip Host Reservations Agent

    Inn of The Mountain Gods 4.1company rating

    Mescalero, NM job

    Inn of the Mountain Gods Resort and Casino VIP Host Reservations Agent Reports To: Executive Casino Host & Executive Player Development Manager Supervises: N/A The VIP Host Reservations Agent is responsible for handling inbound reservation requests from high-value patrons referred by the outbound call center. This position ensures accurate hotel bookings, coordinates dining reservations, and provides information on resort amenities while maintaining exceptional service standards. The agent uses Synkros and Visual One systems to manage reservations and player data, supporting revenue growth and guest satisfaction. Performs other duties as assigned for the success of the organization. Key Responsibilities and Performance/Behaviors Ability Demonstrates hospitality behaviors and IMGR&C performance standards. Understands how to access and use Synkros and Visual One for reservations. Communicates effectively with guests and internal departments. Takes ownership of guest inquiries and ensures timely resolution. Performance Meets conversion and revenue goals for Host bookings. Responds quickly to guest needs and adapts to changing priorities. Maintains accuracy in all reservations and CRM entries. Behavior Upholds IMGR&C values (A-P-A-C-H-E) in all interactions. Maintains a positive, professional attitude with guests and team members. Service Provides exceptional service to VIP Hosted guests. Coordinates dining reservations and communicates special requests to appropriate departments ( when appropriate). Escalates hosted guest inquiries to assigned Casino Host promptly. Professionalism Meets appearance standards and supports IMGR&C's reputation. Attendance Adheres to attendance policies and scheduled shifts (8:00 AM - 8:00 PM). Communication Shares accurate information with guests and team members. Reports guest feedback and issues to supervisors promptly. Teamwork Collaborates with Casino Hosts, Hotel Operations, and other departments to ensure seamless guest experiences. Essential Duties and Responsibilities Complete hotel reservations for VIP guests using Visual One and Synkros. Verify player eligibility for promotions; escalate comp requests to Casino Host. Coordinate dining reservations and provide information on resort amenities. Maintain accurate records in CRM systems. Support outbound call center campaigns by converting referrals into confirmed bookings. Uphold all regulatory, departmental, and casino policies. Education and/or Experience Requirements High School Diploma or GED required. Must be 21 years or older Must be able to obtain and maintain a gaming license. (2) Hospitality or reservations experience preferred; casino experience a plus. Strong phone and customer service skills. Bilingual (English/Spanish) preferred but not required. Proficient in Microsoft Office and hospitality systems. Physical Demands Frequent sitting, typing, and phone use. Occasional lifting up to 25 lbs. Work Environment On-site position in a fast-paced, high-volume environment. Exposure to second-hand smoke and high-stress situations.
    $27k-31k yearly est. 27d ago
  • BARTENDER- BANQUETS ON CALL

    Santa Ana Star Casino Hotel 3.9company rating

    Bernalillo, NM job

    Core Values & Expectations: . Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Greets and attends to guest's needs in a friendly, professional manner. Prepare drinks with proper portions and ingredients. Operates cash register, handling all beverage sale transactions. Monitors alcohol consumption and maintains respectful control of customers conduct. Maintains a well-stocked bar. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED. Obtain a New Mexico liquor server's license and a Food Handlers card within 90 days of hire. Must be able to work any scheduled hours and shifts, including nights, weekends, and holidays. Ability to communicate in a clear and concise manner. Bi-lingual and multi-cultural experience is preferred. Must possess excellent interpersonal skills. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Proven ability to multi-task. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand for extended periods of time, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work well in fast paced, customer-oriented environment. Physical ability to safely perform the essential job functions of the position. Equipment Used POS Standard commercial bar and restaurant equipment. Smartphone Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.
    $20k-26k yearly est. 20d ago

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