Application development/support job description

We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte , InteliServe™

What success looks like in this role:

As part of our Managed Applications Services, we provide day-to-day support for applications running in a mission-critical environment on a 24x7 basis.

We are looking for an individual to join our team that provides support and development to our Command and Control services.

In particular, this would focus on the mainframe element of the solution. The role would include providing day-to-day support for existing services as well as software enhancements as defined by our client.

You will be successful in this role if you have:
You will see yourself:
Identifying problems and potential resolutions to support end users Analyzing and resolving issues relating to interfaces between various system components Applying ingenuity and creativity in developing enhancements and new areas of functionality

The main technical skills that we require for this role would be experience within Application Support, ideally with strong mainframe skills such as COBOL development and tools. More specifically, knowledge of the following technologies would be required or advantageous:
COBOLAn understanding of OS2200 Unisys mainframe technology. Experience of other mainframe technologies will be considered DMS (hierarchical database)/RDMS (relational database) database experience An understanding of Transaction Processing (TIP/HVTIP) or similar

Over and above the technical requirements for this role, we would expect the individual to be able to apply technical expertise within a service delivery environment and be comfortable to develop technical solutions without adversely impacting the operational effectiveness of the supported systems. You may have a good understanding of ITIL which provides you with the framework to achieving this.

Strong interpersonal skills are expected as you will be communicating regularly with our client. Any previous experience within Public Sector organisations would be welcomed.

You will be expected to participate in an out-of-hours on-call rota to provide 24x7 support of the applications

Candidates must be eligible for and will be required to obtain, CTC clearance for this post

#LI-PJ1

Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally -and to grow your career in any direction you choose.
This role requires a wide variety of strengths and capabilities, including:

+ BS/BA degree or equivalent experience

+ Basic knowledge of application development

+ Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed

+ Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software

+ Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

+ Experience supporting Complex Java and/or .net based applications with multiple datacenters and active/passive or active/active environments

+ UNIX / Redhat Linux skills, including ability to function at the command level, and scripting with at least 1 language: Ksh, Perl, Bash, Python

+ Exposure to Job Monitoring tools such as Control-M or Autosys preferred

+ Monitoring tool familiarity such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must

+ Database skills such as SQL and stored procedures for primarily Oracle PL/SQL

+ Experience in Machine Language/Kubernetes/Docker is a plus

+ Exposure to newer technologies/tools such as Kafka, Micro services, Cassandra and other cloud technologies is preferred

+ Prior software development background DevOps methodologies / processes, or SRE best practices is a plus

+ DevOps tools, AWS or other cloud exposure, fintech / financial services / tech industry experience preferred

+ Working knowledge of RDS and Citrix environment a plus

+ This position requires working on first shift consistently throughout the year including weekend oncall rotation as per business needs

Ability to work outside of normal hours including participating in a changing, rotational on-call schedule including weekends as per business needs

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a talented Development Support candidate to join our Social Club team. This is a full-time permanent position based out of Rockstar's studio in Carlsbad. Whether it's the beach or mountains, San Diego is considered one of the best places to live year-round.

WHAT WE DO

* We create connected experiences that are found across our game franchises.
* We create online services for our games including matchmaking, cloud saves, player stats, and more.
* We improve existing features as well as architect new solutions to support the development of the Social Club community and website.
* We create innovative in-game experiences including user-generated content.
* We build services and tools that support our consumer-facing experiences and our internal business needs.
* We create companion apps for our games including second screen experiences on mobile, tablet, and the web.

RESPONSIBILITIES

* Handle support requests to the Social Club team.
* Escalate issues to the Social Club Leads and Programmers where appropriate.
* Draft documentation for features.
* Communicate non-routine code issues.
* Analyze crash dumps.
* Quality assurance for new code functionality.
* Understand, troubleshoot and reproduce issues reported, ensuring the development team are made aware of priority issues.
* Manage and monitor issue reports and work with other developers and departments to provide and verify a resolution.
* Perform daily build tests to communicate serious issues before the larger team is affected.
* Constructive feedback on new code to improve quality.
* Coordination, when needed, with counterparts at other R* studios.
* Daily and/or weekly status reporting.

QUALIFICATIONS

* Mathematics/Computer Science/Engineering degree or equivalent.

SKILLS

* Knowledge of a programming language, such as C, C++, C#, Java, or JavaScript.
* Proven ability to work with and diagnose unfamiliar code.
* Ability to accurately and descriptively write bug reports, including reproduction steps.
* Effective communication skills, research skills, and strong attention to detail.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

* Experience with Perforce.
* Experience with Visual Studio.
* Experience with Windows APIs.
* Experience with batch, Python or PowerShell scripting.
* Experience working in short iterative development cycles.
* Experience working within the software development or internet industries.
* Experience with QA, testing, helpdesk, IT support, etc.
* Passion for technology and games; in-depth familiarity of Rockstar products is a massive plus.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.